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Windows 7 Stupid Questions
June 12, 2012 | Self

Posted on 06/12/2012 4:59:04 PM PDT by zerosix

Laptop came installed with Windows Vista. Claimed to be able to upgrade to Windows 7 but never able to do it.


TOPICS: Computers/Internet
KEYWORDS: windows7help
Is there anyone who can talk me through upgrading this stupid Vista to Windows 7?

Don't extol the values of your Mac, it really doesn't matter, I can't get one now but desperately need to upgrade this thing to Windows 7 and ditch Vista.

Please, some kind soul (computer whiz kid) help!

1 posted on 06/12/2012 4:59:10 PM PDT by zerosix
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To: zerosix

Would that be an upgrade that is performed from the Windows Update website? Can you go to that website and check for updates to see if Win 7 is offered?


2 posted on 06/12/2012 5:03:33 PM PDT by LouAvul
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To: zerosix

Did you try the Microsoft Upgrade website?


3 posted on 06/12/2012 5:03:36 PM PDT by Average Al (Forbidden fruit leads to many jams.)
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To: zerosix

Are you trying to upgrade via disk or download?

Is this a newly purchased computer? If so, perhaps try the mfg support site for a possible upgrade.


4 posted on 06/12/2012 5:06:16 PM PDT by TomGuy
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To: zerosix

I do not believe that you can install Windows 7 directly over Vista.

To install Windows 7 on a Vista machine requires that you format the hard drive and start over with windows 7 and then only if the machine has enough resources to satisfy the requirements of Windows 7.


5 posted on 06/12/2012 5:07:33 PM PDT by Bigun ("The most fearsome words in the English language are I'm from the government and I'm here to help!")
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To: zerosix

I do not believe that you can install Windows 7 directly over Vista.

To install Windows 7 on a Vista machine requires that you format the hard drive and start over with windows 7 and then only if the machine has enough resources to satisfy the requirements of Windows 7.


6 posted on 06/12/2012 5:13:35 PM PDT by Bigun ("The most fearsome words in the English language are I'm from the government and I'm here to help!")
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To: Bigun; zerosix

My son who resinstalls the OS on his PC for fun says you should format. You can upgrade over Vista but its not recommended.


7 posted on 06/12/2012 5:13:46 PM PDT by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: zerosix

Yes-you can upgrade from Vista, but not from XP.
Go to the Start button (bottom left). When the menu comes up, Right click on Computer, and choose Properties.
At the top middle it will show you what version you are running, as well as providing a link to update.
Click that link, choose your upgrade, and pay Mr. Gates with your credit card.
Download your desired version of Windows 7, and it will install and upgrade everything automatically.
Takes about 2 hours.


8 posted on 06/12/2012 5:15:04 PM PDT by mkleesma (`Call to me, and I will answer you and tell you great and unsearchable things you do not know.')
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To: Bigun

I upgraded a new computer from Vista to Win7 with a single dvd disk from the manufacturer. It was painless. Just booted from the disk and it upgraded the OS and all of the drivers automatically. When it finished it had a fully working version of Win 7 Pro 64 bit.


9 posted on 06/12/2012 5:19:43 PM PDT by Kirkwood (Zombie Hunter)
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To: Kirkwood

OK!

I’m sure that I read somewhere that you couldn’t do that but perhaps some manufacturer has found a way to do it.


10 posted on 06/12/2012 5:23:50 PM PDT by Bigun ("The most fearsome words in the English language are I'm from the government and I'm here to help!")
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To: Bigun

“I’m sure that I read somewhere that you couldn’t do that but perhaps some manufacturer has found a way to do it.”

Actually, you are both right. You can do it, but a fresh install from disk is the best possible method.


11 posted on 06/12/2012 5:26:55 PM PDT by jessduntno ("Newt Gingrich was part of the Reagan Revolution's Murderers' Row." - Jeffrey Lord, Reagan Admin.)
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To: zerosix

Curious. Why were you not able to do the upgrade?


12 posted on 06/12/2012 5:28:18 PM PDT by Focault's Pendulum (If Obama was any more thin skinned, he'd have a receptacle end: Dennis Miller)
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To: LouAvul
Thanks to all who responded. My Compaq/HP laptop came with Vista installed and bragged about it's being "upgradable to Windows 7," but at first I didn't try only because it seemed work OK but now I realize that I should have done so and am trying to work on it.

According to Windows/Gates, my computer is "upgradable" but for whatever reason, I'm either not doing all of the steps or just don't "get it."

Thanks to all for your suggestions, I'm going to work on this now while I'm being inspired to do so.

13 posted on 06/12/2012 5:28:48 PM PDT by zerosix (native sunflower)
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To: zerosix

Purchase a full version of Win7... back up all data files on your current Vista based Hard Drive ... Next Wipe Out the Hard Drive - erase partition, repartition - then boot with Win7 DVD/CD - create partition - format - install Win7 from scratch.. then reinstall Applications - and restore the data... yes it is drastic - but a lot easier that putting up with the crap Microsoft puts out as an ‘upgrade’. It is likely to run a lot better too.


14 posted on 06/12/2012 5:30:28 PM PDT by ICCtheWay
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To: zerosix

Ever wonder about “shortcuts” that require two hands and a mouse in invoke..... let alone three hours of diligent searching to find a readable set of instructions....


15 posted on 06/12/2012 5:40:31 PM PDT by pointsal
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To: Bigun

I also had my doubts, but it worked like a charm. This was a virgin computer from Sony and the disk was written specifically for my system.

I would first check for an OEM upgrade before attempting to do a generic upgrade. I got mine for free.


16 posted on 06/12/2012 5:44:12 PM PDT by Kirkwood (Zombie Hunter)
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To: Focault's Pendulum
Don't really know other than to say it just didn't work.

Now, I'm being told that the Upgrade to Windows 7 is "no longer available!"

Shesh!

17 posted on 06/12/2012 5:44:34 PM PDT by zerosix (native sunflower)
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To: Kirkwood

I can see how that would work and I’m glad it did so well for you but I still wouldn’t want to try to migrate a well used Vista machine directly to Windows 7. Just asking for trouble IMHO.


18 posted on 06/12/2012 5:55:19 PM PDT by Bigun ("The most fearsome words in the English language are I'm from the government and I'm here to help!")
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To: zerosix

As bad as Vista is it’s better than Win 7.


19 posted on 06/12/2012 6:00:09 PM PDT by SWAMPSNIPER (The Second Amendment, a Matter of Fact, Not a Matter of Opinion)
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To: SWAMPSNIPER

I have windows 7 on 3 different computers and have had no problems with it on any of them. Vista was ok but too slow.


20 posted on 06/12/2012 6:19:17 PM PDT by Abby4116
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To: zerosix
First you download and run the upgrade advisor. If it approves your hardware then you can take the next step - such as buying an OEM DVD of Windows 7. You do not need to upgrade online.

I'm stuck with Vista on this laptop for about 4 years that I own it. Perhaps one day I will upgrade; or maybe the laptop dies first. Win7 is considerably faster than Vista. But you will lose the classic start menu.

21 posted on 06/12/2012 6:39:52 PM PDT by Greysard
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To: zerosix

1. I would never do this until I have moved every bit of personal data that I wanted to keep. That includes things like address books and favorites (bookmarks). Once it’s gone it’s gone.
2. I wouldn’t upgrade - I would do a fresh install. Don’t carry over old problems to your new OS.
3. If you don’t have another computer around so you can chase after drivers I would ensure that whatever model of computer you have is compatible with Win 7 and that I had all the drivers I would need before I launched into the project.

Study up before you commit!


22 posted on 06/12/2012 6:40:10 PM PDT by rockrr (Everything is different now...)
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To: SWAMPSNIPER

Thanks for the opinion.


23 posted on 06/12/2012 6:48:53 PM PDT by zerosix (native sunflower)
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To: zerosix
Try going to the following Windows 7 forum:

http://www.sevenforums.com/

..or just search/google "windows seven forums"

The main page has a thread titled, "Installation & Setup"

You'll have to create a login and password if you want to post for assistance. I've had good experiences when using this forum.

24 posted on 06/12/2012 7:01:32 PM PDT by floozy22
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To: zerosix
Don't extol the values of your Mac

Holy Crap!!!

This thread actually made it to 24 replies without someone doing just that. I would not have thought it possible.

25 posted on 06/12/2012 7:56:46 PM PDT by Washi (Surviving the Zombie Apocalypse, one head-shot at a time.)
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To: Bigun

You can upgrade Vista to 7 in-place, if you have the upgrade edition purchased. It’s only the non-upgrade edition that requires a clean install, format, etc.

If they sold him the computer with the credit for the upgrade, then he can most certainly upgrade in place. If he doesn’t have the CD, then he’ll have to go to the MS website, find the Download Center, and use his Windows Product Key (from the W7 Upgrade Card) to download it. Then, he should be able to just run it and upgrade it from the file on the hard drive.


26 posted on 06/12/2012 8:05:46 PM PDT by Boogieman
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To: Bigun

I upgraded over Vista using the upgrade designed for windows vista. The process took an hour or more. Worked just fine. System has worked fine for 18 months now.


27 posted on 06/12/2012 8:11:20 PM PDT by UB355 (Slower traffic keep right)
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To: zerosix

If it’s the MS Website saying it’s not available, then I would try sending some furious emails to the customer service of MS and the computer manufacturer. You paid for a product, and they now refuse to deliver. Put the onus on them to find a way to deliver that product to you. Make a few veiled threats that you will publish your story on a techblog and call a lawyer, and I will bet they get you W7, somehow, free of charge.


28 posted on 06/12/2012 8:11:38 PM PDT by Boogieman
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To: rockrr

For #3, it shouldn’t be an issue, since he bought the computer from the manufacturer with the upgrade credit as part of the package. They don’t sell those packages unless the hardware and drivers are compatible with the upgrade, it would be a tech support nightmare otherwise.


29 posted on 06/12/2012 8:15:57 PM PDT by Boogieman
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To: Washi
Me neither, obviously that's why I put it in at the beginning.

I assumed a devotee of Mac would begin by telling me to trash my worthless, inferior junk, buy a Mac and solve my problems. Surprised - you betcha!

30 posted on 06/12/2012 8:22:40 PM PDT by zerosix (native sunflower)
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To: Boogieman

http://www.amazon.com/gp/aw/d/B002DHLUWK/ref=aw_d_iv_software?is=l&qid=1339557767&sr=8-1


31 posted on 06/12/2012 8:25:27 PM PDT by UB355 (Slower traffic keep right)
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To: Boogieman
Many thanks for your comments.

I'm the type, when a company informs me of something such as MS did, to apologize for asking.

I need to rethink my approach with MS and demand to be given what I paid for and was promised!

32 posted on 06/12/2012 8:27:12 PM PDT by zerosix (native sunflower)
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To: mkleesma

What you said. I upgraded a Dell laptop from Vista to Win7 with no problems — the only difference was, I bought the software. Totally seamless.


33 posted on 06/12/2012 8:32:51 PM PDT by Fast Moving Angel (A moral wrong is not a civil right: No religious sanction of an irreligious act.)
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To: Washi
Let me fix this thread:


34 posted on 06/12/2012 9:32:52 PM PDT by gura (If Allah is so great, why does he need fat sexually confused fanboys to do his dirty work? -iowahawk)
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To: zerosix

Definitely rethink that approach, when it comes to Microsoft. They are, as a company, arrogant, and not naturally responsive to customers’ needs. You’ve got to be a bit belligerent and possibly threatening, and then your issue may get kicked up to the supervisors who may realize that tossing you a bone costs them nothing compared to bad public relations and legal hassles.


35 posted on 06/12/2012 9:44:56 PM PDT by Boogieman
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To: UB355

What I mean is, the computer manufacturers do not sell the package including the computer with one OS and an included upgrade to the newer OS, without knowing the upgrade is compatible with the computer. I’m not talking about MS selling upgrade packages stand-alone.


36 posted on 06/12/2012 9:47:36 PM PDT by Boogieman
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To: Bigun

According to the Microsoft website, you can upgrade from Vista to Win 7, but the options are somewhat limited (from the Win 7 upgrade website FAQ):

“If you’re running this edition of Windows Vista you can upgrade to this edition of Windows 7”

Windows Vista Home Basic-> Windows 7 Home Premium, Windows 7 Ultimate

Windows Vista Home Premium-> Windows 7 Home Premium, Windows 7 Ultimate

Windows Vista Business-> Windows 7 Professional, Windows 7 Ultimate

Windows Vista Ultimate-> Windows 7 Ultimate


37 posted on 06/13/2012 7:58:32 PM PDT by HangThemHigh (Entropy's not what it used to be.)
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To: zerosix
Here's the deal. When you bought your lappy your vendor sold you a version of Vista knowing that the OS was going to be replaced by Win7. To cover you, they said it was upgradable, which it is. But you have to get the media from the vendor, not from Microsoft. They're the ones making the guarantee and they're the ones who have to honor it (or not).

Talk to them - Sony, Dell, HP, whatever. If the offer is still open, they'll send you a disk with the OS in an "upgrade" version, meaning it requires a sign on the disk that a licensed Microsoft OS was once installed there. Upgrade licenses are generally cheaper than "full" installs, a thing you will need to know if your vendor does not honor the offer, because you can purchase an upgrade OS separately from another vendor.

You will not have to reformat your hard drive. What you will find when you run the install is that the old OS is saved in a Windows.OLD folder on the C: drive, which takes up space but is your lifeline back if the upgrade goes sour. If it doesn't, and it usually doesn't, then running the Disk Cleanup tool later will allow you to remove the old files safely.

An alternative plan is to purchase a "full" version of the OS, usually a bit more expensive, format the hard drive during the installation, and proceed from there as if you have a brand-new box. The upside is that this is "cleaner", meaning that you don't have stuff like the Windows.OLD folder hanging around. The downside is that it costs more.

So, here's what I would do:
1. Contact the hardware vendor and try to get upgrade media from them.
2. If you do, just install it over the top of the old OS.
3. If you can't, get an "upgrade" license from a vendor such as New Egg or TigerDirect, or whoever, and install that.
4. If you want a complete clean install, purchase a "full" license, BACK YOUR CURRENT DATA UP - there's a utility called Windows Easy Transfer that will allow you to save your data to a thumb drive or another location and bring it back into your new OS.

Understand that there are some downsides to that "clean" install - it doesn't bring over your installed applications, which will need to be re-installed if you have the original distribution media. If not, you lose them or have to buy them again. I find it infuriating that vendors these days don't generally include installation media for bundled apps. Once upon a time they used to.

The downside to the "upgrade" pathway is that if a disaster happens - a hard drive replacement, maybe - that media will be expecting a sign that a previous OS installation was done, and it won't be there. There are options when this happens, but the best thing to do is to back up your system regularly with the backup app included with Win7. Do an image level backup. Create a "rescue" disk. Then if your HD is toast and you get a new one, the rescue disk will bring the disk image back from your backup. PLEASE back up!

Best to you.

38 posted on 06/13/2012 8:32:46 PM PDT by Billthedrill
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