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Computer phone scam?
self | 5/4/2012 | self

Posted on 05/04/2012 7:41:46 PM PDT by Leo Carpathian

Got weird phone call (Clearwater, FL number), someone (foreign accent) claiming to be working for company doing support for Microsoft. Verifying that I am running legit Win 7 and they are having problems with my computer sending messages. Asking me to run some program, seeing warning and then asking me to allow them to access my computer remotely and "fix" the problem. Red flag went up, I asked how he got my phone number, apparently from Win 7 registration, which I don't remember providing. Smells like takeover of my computer. Anyone else experienced this? New scam to take over our computers? If so, please be aware of it.


TOPICS: Computers/Internet
KEYWORDS: computer; phone; scam

1 posted on 05/04/2012 7:41:54 PM PDT by Leo Carpathian
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To: Leo Carpathian

Oh yes. It is a huge scam.


2 posted on 05/04/2012 7:46:43 PM PDT by PetroniusMaximus
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To: Leo Carpathian

Oh, Email service by @Optimum.net in NJ area is down since 8:00 am this morning.


3 posted on 05/04/2012 7:48:53 PM PDT by Leo Carpathian (fffffFRrrreeeepppeeee-ssed!)
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To: Leo Carpathian

Scam. Period.


4 posted on 05/04/2012 7:49:03 PM PDT by Slings and Arrows (You can't have Ingsoc without an Emmanuel Goldstein.)
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To: Leo Carpathian
then asking me to allow them to access my computer remotely

Yep, I would surrender my computer in a minute ... NOT. I have installed Windows 7 on many of my relative's computers over the last year or so, never once was I asked for a phone number.

5 posted on 05/04/2012 7:49:11 PM PDT by doc1019 (Romney will never get my vote!)
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To: Leo Carpathian

Scientologists are in Clearwater but most of them don’t have foreign accents.

Yes its a scam. Microsoft doesn’t call anyone. heck I pay them and can’t get them to call me.


6 posted on 05/04/2012 7:49:56 PM PDT by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: Leo Carpathian

Scammers are using several well-known brands, including Microsoft, to fool people into believing that something is wrong with their computers. The scam typically unfolds in the following manner:

* A cold caller, claiming to be a representative of Microsoft, one of its brands or a third party contracted by Microsoft, tells the victim they are checking into a computer problem, infection or virus that has been detected by Microsoft.

* They tell the victim they can help and direct them to a website that then allows the scammers to take remote control of the computer.
* The cold caller will then spend some time on the computer trying to demonstrate where the ‘problems’ are and in the process convinces the victim to pay a fee for a service that will fix the computer.

“In reality, there is nothing wrong with their computer but the scammer has tricked the consumer into believing there is a problem and that paying the fee is the best way to get it fixed. Often they will also push the customer to buy a one year computer maintenance subscription.

“Don’t be fooled, Microsoft is not cold calling consumers in regards to malfunctioning PCs, viruses or any other matter.”


7 posted on 05/04/2012 7:53:33 PM PDT by smokingfrog ( sleep with one eye open (<o> ---)
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To: Leo Carpathian

Sounds about legit as the Nigerian money transfer scam...../ S


8 posted on 05/04/2012 7:54:25 PM PDT by Popman (America is squandering its wealth on riotous living, war, and welfare.)
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To: Leo Carpathian

Sounds familiar as my mother fell for it, she is 83. Had her report it as fraud and get a new credit card. She was too embarrassed to talk about it at first. I was hard getting the story till I told her, you want them doing it to others too?


9 posted on 05/04/2012 7:55:49 PM PDT by the_daug
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To: Leo Carpathian

The CID will show as being from Microsoft too. I called them when it happened to us. They say there is nothing they can do.


10 posted on 05/04/2012 7:57:30 PM PDT by ozaukeemom (No to Romney, no how, no way, no money, no vote)
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To: Leo Carpathian

Yeah, that sounds like a new kind of scam that is on the rise. One form of it is fake debt collection actually. All they need is a list of names that go with correct phone numbers. They call and say you registered a product like Win7 and they need access to fix a problem, or that you own $200 and need to pay, etc, etc. Call 1000 people and some of them are bound to have registered Win 7 or owe some payday loan company a few bucks. Apparently the calls might actually originate overseas (Africa or India). The poor English is actually an asset. They either try to trick you (sound like foreign tech support) or bully you into giving them access or money. One of my staff actually got the debt collection version of this on his company mobile and put it on speaker so we could all hear.


11 posted on 05/04/2012 7:57:47 PM PDT by Longbow1969
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To: smokingfrog

* They tell the victim they can help and direct them to a website that then allows the scammers to take remote control of the computer.

Is it possible for “them” to take control if my internet connection is satelite?

I’m asking because I would like my computer whiz son to take control of my computer to fix some things, but he can’t because of the satelite.


12 posted on 05/04/2012 8:02:27 PM PDT by WestwardHo
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To: Leo Carpathian

A scam? That’s ok, I can fix it if you let me have control of your computer.


13 posted on 05/04/2012 8:03:34 PM PDT by irishtenor (Everything in moderation, however, too much whiskey is just enough... Mark Twain)
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To: driftdiver

Lol.

Perfect.


14 posted on 05/04/2012 8:04:56 PM PDT by Cringing Negativism Network ("Fall Forward")
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To: irishtenor

We had a guy with an Indian accent call us a few months ago with the same pitch. We basically told him we weren’t giving him anything, and weren’t having any problems. He called back a few more times, with the same result, and hasn’t called since. It’s a definite scam.


15 posted on 05/04/2012 8:09:40 PM PDT by Freestate316
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To: PetroniusMaximus

You can’t blame foreigners for thinking that Americans are gullible. Obama and Biden are clear evidence of that.


16 posted on 05/04/2012 8:12:13 PM PDT by Freestate316
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To: Leo Carpathian

I have got this call in the past. Guy said he was from Microsoft and I had a virus.. lol

I ran the guy around, wasted his time, got as much info as i could from him and then gave him holy hell for daring to try to scam me. He cursed me out and hung up.

Mind had a thick indian accent.


17 posted on 05/04/2012 8:27:30 PM PDT by eXe (Si vis pacem, para bellum)
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To: WestwardHo
It's theoretically possible, but might be very difficult with a satellite connection due to latency. Have you ever tried to use something like GoToMyPC or PC Anywhere?
18 posted on 05/04/2012 8:28:48 PM PDT by smokingfrog ( sleep with one eye open (<o> ---)
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To: Leo Carpathian

Wait. What? You spent more than 15 seconds talking to this guy??


19 posted on 05/04/2012 8:30:35 PM PDT by Lancey Howard
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To: Leo Carpathian

Did he offer you hope and change?


20 posted on 05/04/2012 8:33:20 PM PDT by Rembrandt (Part of the 52% who pay Federal taxes)
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To: PetroniusMaximus

we have an answering machine , so no message ,no answer , before the answering machine I would use a whistle ,scares crap out of the scum


21 posted on 05/04/2012 8:41:50 PM PDT by molson209
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To: ozaukeemom

That seems to be their take, but I don’t understand how a multi-billion-dollar company can’t do something about people falsely claiming to represent them. Isn’t that copyright infringement?

Just another thing to remind us all — with computers, you never ever respond. It’s hard enough making sure that when you initiate contact that you are doing so correctly. I have to constantly remind my wife to ignore pop-ups, e-mails, and other enticements to fix problems with the computer.


22 posted on 05/04/2012 8:44:17 PM PDT by CharlesWayneCT
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To: Leo Carpathian

Clearwater is the World Hq of Scientology.

?


23 posted on 05/04/2012 8:49:21 PM PDT by MindBender26 (New Army SF and Ranger Slogan: Vengeance is Mine, sayeth the Lord.... but He subcontracts!)
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To: Leo Carpathian

My first reaction to anything remotely like that is to run my AVG and my Malware Bytes and then Spybot for good measure. If it comes via a popup on the monitor then I do not cancel or otherwise click on it bu run all my antis. My wife got it as a phone call like that once and we ran all the antis. Malware Bytes got a load of “objects” after one such.


24 posted on 05/04/2012 8:50:15 PM PDT by arthurus ( Read Henry hazlitt's "Economics In One Lesson")
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To: ozaukeemom
The CID will show as being from Microsoft too. I called them when it happened to us. They say there is nothing they can do.

Well, in fairness, there is in fact nothing they can do. The CID is being spoofed. There's nothing to do to stop it.

25 posted on 05/04/2012 9:10:11 PM PDT by Ramius (Personally, I give us one chance in three. More tea anyone?)
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To: Leo Carpathian

That is a definite scam. Microsoft doesn’t do that.


26 posted on 05/04/2012 9:11:51 PM PDT by Ramius (Personally, I give us one chance in three. More tea anyone?)
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To: Ramius

Oh, I know that. I was just stating it so others would know.


27 posted on 05/04/2012 9:15:15 PM PDT by ozaukeemom (No to Romney, no how, no way, no money, no vote)
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To: Leo Carpathian
You need to immediately destroy your computer and phone, then rip your phone lines from your walls.
28 posted on 05/04/2012 9:21:59 PM PDT by HereInTheHeartland (We are the 53%. 47% of Americans pay no taxes; end the free ride...)
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To: eXe

I would love the opportunity to do something similar. “what, a virus? Sounds serious. Ok run what? I can’t find it. Etc etc. ... Oh yeah. I see the problem, lack thereof, Im not running windows! “ click.


29 posted on 05/04/2012 9:49:06 PM PDT by ThunderSleeps (Stop obama now! Stop the hussein - insane agenda!)
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To: Leo Carpathian

They tried this with me telling me they were responding to a request for help....I laughed at them and told em to get off of my phone because I do not use microsoft on my MAC


30 posted on 05/04/2012 10:12:12 PM PDT by Nifster
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To: Leo Carpathian

There’s one good way to greatly reduce the number of scammers calling you: don’t pick up the phone at all when you don’t recognize the number.

When you pick up the phone, you “reward” the scammer because he knows he has found a “live” number, and he will keep calling you so long as he thinks he has a chance to scam you.

If you don’t pick up, he’ll move on until he finds the next live number.


31 posted on 05/04/2012 10:20:57 PM PDT by Altariel ("Curse your sudden but inevitable betrayal!")
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To: Altariel
There’s one good way to greatly reduce the number of scammers calling you: don’t pick up the phone at all when you don’t recognize the number.

Absolutely! I cannot live without Caller ID and would much rather have to return a legitimate call than to give the scammers an inch. If the call isn't important enough for them to leave a message, then it's not important enough for me to call back. When one of these calls comes in and I'm at my computer, I immediately type in the telephone number, with quotes around it, to see who it belongs to. There are a number of tracking sites that will tell you -- and if it's a scammer, it immediately goes into the "spam" directory so that if this number ever calls again, my phone won't ring.

32 posted on 05/04/2012 10:30:35 PM PDT by Fast Moving Angel (O's new cookbook: "101 Ways To Wok Your Dog")
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To: Leo Carpathian

Pffft! Mircosoft won’t even answer their phone, much less use one and call someone.


33 posted on 05/05/2012 12:41:08 AM PDT by WKUHilltopper (And yet...we continue to tolerate this crap...)
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To: eXe

You can usually get them off message by just asking them where they are calling from.


34 posted on 05/05/2012 12:58:59 AM PDT by richardtavor
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To: Leo Carpathian

What? Were you born yesterday????????????????????? Geeze, get some street smarts!


35 posted on 05/05/2012 1:09:56 AM PDT by Doc Savage ("I've shot people I like a lot more,...for a lot less!" Raylan Givins)
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To: Leo Carpathian

Never, ever allow anyone who contacts you out of the blue have access to any info or to your computer. I had a gal call and tell me that Edward Jones was trying to reach me, but there was something wrong with the info in my account. I told her that I could see her number on my phone and she might think about moving before the Feds showed up. Instant silence on the “line”.


36 posted on 05/05/2012 3:20:46 AM PDT by trebb ("If a man will not work, he should not eat" From 2 Thes 3)
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To: Ramius
Well, in fairness, there is in fact nothing they (Microsoft) can do.

Hogwash. Microsoft can take legal action to protect their company name, which is being hijacked and used illegally.

37 posted on 05/05/2012 7:36:47 AM PDT by aimhigh
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To: smokingfrog
Scammers are using several well-known brands, including Microsoft, to fool people into believing that something is wrong with their computers. The scam typically unfolds in the following manner:

Wouldn't work with me. I'd put on the voice of evil and tell them:

There is but one true code
BSD



Repent your sins or burn in MS-Hell.

Then hang up -- with a grin...

<grampa_simpson>
Oddly, only two things of note have come out of Berkely: UNIX and LSD. This is not a co-incidence.
</grampa_simpson>
38 posted on 05/05/2012 10:29:28 AM PDT by Peet (Cogito ergo dubito.)
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To: richardtavor

Wow, this is too funny, I have one on the line RIGHT NOW!!!!

I am gonnna play with him


39 posted on 05/05/2012 5:09:28 PM PDT by eXe (Si vis pacem, para bellum)
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To: eXe

Eh, wasn’t so much fun.. once he knew I was wasting his time, he hung up on me.


40 posted on 05/05/2012 8:08:34 PM PDT by eXe (Si vis pacem, para bellum)
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To: Fast Moving Angel

Good advice.


41 posted on 05/05/2012 8:59:58 PM PDT by Altariel ("Curse your sudden but inevitable betrayal!")
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To: aimhigh

Take legal action against whom? The CID is spoofed and the actual number is likely under a false name and changes frequently. Probably a burner phone. Good luck finding somebody to sue.


42 posted on 05/06/2012 7:22:55 AM PDT by Ramius (Personally, I give us one chance in three. More tea anyone?)
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To: Ramius
The CID is spoofed and the actual number is likely under a false name and changes frequently.

With Microsoft's clout, they could get a court order to trace the call logs and trace them.

43 posted on 05/06/2012 7:46:24 PM PDT by aimhigh
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To: aimhigh

No, you’re not understanding me. The logs will trace to a prepaid phone purchased with cash from a convenience store six months ago. No surveillance video. Nobody knows who bought it. It’s been destroyed since then. There is no way to trace it to a person, with any amount of resources. If they really want to be anonymous, it’s easy to do.


44 posted on 05/07/2012 8:15:29 AM PDT by Ramius (Personally, I give us one chance in three. More tea anyone?)
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