Auto Shop 'Cover-Up': Family Left With Thousands of Dollars in Damage After SUV Falls Off Lift

NBC Bay Area ^ | 2/5 | Bigad Shaban, Kevin Nious and Jeremy Carroll

[Fresh Wind]

I was at a Sears auto center once trying to convince them that the battery they sold me had gone bad (they insisted it was my alternator). I gave up and came back later in another car with just the battery, and they tested it and I got a replacement.

But while I was there, they had a car up on a lift. They brought it down and the front bumper caught an open drawer on one of those big roll around tool boxes. As the car continued down, the tool box tipped over and dumped its load all over the hood of the car.

[crabpott]

Back in the late 80’s I was driving a brand new company car back from Santa Cruze down HW 17 into Los Gatos. Suddenly the engine started knocking and lost all power. Managed to pull over near a phone booth and called a tow truck. When he showed up he checked the oil and showed me it was full. Towed me to a dealership in Los Gatos. While I waited the shop manager checked out the problem bad came to the waiting room holding the dip stick and told me to look, no oil.
Luckily the tow truck driver was just leaving and I waved him down. I asked him to tell the manager about him checking the oil level. He did and the manager turned on his heal and walked off. Broken crank shaft. Ford Granada. Ford replaced the engine. No charge. Never ever trust a dealership.

[publius911]

Bookmark and Save for later

[norwaypinesavage]

I've had good luck with the local Midas shop. Back in the days when mufflers required regular replacement, I needed a new one, and had it replaced at a Midas shop. I keep cars a long time, and liked their lifetime warranty. A few weeks later, I noticed the muffler was sagging quite low to the ground. Indignantly, I drove back to the shop to have it fixed.

After I waited a few minutes in the customer lounge, the manager came walking out of the shop with a smug smile. He pointed out that the muffler was fine. Sometime after the muffler repair, the transverse leaf spring on the car had broken. The broken end had snapped down on the muffler. The muffler was the only thing holding the car up, making it drivable at all.

[Alas Babylon!]

Hey, no problem! Just a little touch up here and there and let's not get into what "might" have happened...

[Safetgiver]

District Manager Jawad Khan.......Muzzie? If so he won’t be forced to purchase insurance.

[Neidermeyer]

Someones’s gotta say it ,, you can’t have $11,000 worth of damage to a $1,500 used 14 year old SUV that’s so rotten to begin with that the owner cannot immediately see the damage to the side it was dropped on.

[nascarnation]

I think there is a difference between an employee and a business, but I’m not an attorney.