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Woman Wins $10,000 Lawsuit Against Microsoft Over Windows 10 Upgrades
SlashDot ^ | Jun 27, 2016 | Anon

Posted on 06/27/2016 9:47:33 AM PDT by dayglored

A few days after Microsoft released Windows 10 to the public last year, Teri Goldstein's computer started trying to download and install the new operating system. The update, which she says she didn't authorize, failed. Instead, the computer she uses to run her Sausalito, California, travel-agency business slowed to a crawl. It would crash, she says, and be unusable for days at a time.

"I had never heard of Windows 10," Goldstein said. "Nobody ever asked me if I wanted to update."
When outreach to Microsoft's customer support didn't fix the issue, Goldstein took the software giant to court, seeking compensation for lost wages and the cost of a new computer. She won. Last month, Microsoft dropped an appeal and Goldstein collected a $10,000 judgment from the company.

Microsoft denies any wrongdoing, and says they only halted their appeal to avoid the cost of further litigation.

[More at the OP article (link).]

(Excerpt) Read more at tech.slashdot.org ...


TOPICS: Business/Economy; Computers/Internet; Hobbies
KEYWORDS: lawsuit; microsoft; msn; windows; windows10; windowspinglist
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We hear a lot of complaints about "unauthorized" and "forced" Win10 upgrades, but here's somebody who did something about it.
1 posted on 06/27/2016 9:47:33 AM PDT by dayglored
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To: Abby4116; afraidfortherepublic; aft_lizard; AF_Blue; amigatec; AppyPappy; arnoldc1; ATOMIC_PUNK; ...
Windows 10 upgrade lawsuit... PING!

You can find all the Windows Ping list threads with FR search: just search on keyword "windowspinglist".

2 posted on 06/27/2016 9:48:13 AM PDT by dayglored ("Listen. Strange women lying in ponds distributing swords is no basis for a system of government.")
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To: dayglored

I had it start on it’s own, and am still dealing with issues...8.1 was better


3 posted on 06/27/2016 9:50:51 AM PDT by BigEdLB (Take it Easy, Chuck. I'm Not Taking it Back -- Donald Trump)
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To: dayglored

$10,000. Bill Gates must be smarting from that.


4 posted on 06/27/2016 9:53:32 AM PDT by Telepathic Intruder (The only thing the Left has learned from the failures of socialism is not to call it that)
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To: BigEdLB

I had Windows ME back in the day, and am still saddened thinking about that experience.


5 posted on 06/27/2016 9:54:53 AM PDT by T-Bone Texan (Don't be a lone wolf. Form up small leaderlesss cells ASAP !)
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To: dayglored
Never 10
6 posted on 06/27/2016 9:54:54 AM PDT by TheCipher (Suppose you were an idiot and suppose you were a member of Congress. But I repeat myself. Mark Twain)
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To: dayglored

Just one more month, and it’ll be all over!


7 posted on 06/27/2016 9:55:15 AM PDT by rarestia (It's time to water the Tree of Liberty.)
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To: Telepathic Intruder

Bill Gates hasn’t been associated with Microsoft since 2014.


8 posted on 06/27/2016 9:55:34 AM PDT by rarestia (It's time to water the Tree of Liberty.)
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To: dayglored

Oh man. I can see lawyers lining up now. “Have you been upgraded to Windows 10 without your permission? If so call Sal (1-800-fre-money)”


9 posted on 06/27/2016 9:56:48 AM PDT by McGruff (How about investigating the donations to the Clinton Foundation)
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To: dayglored

Microsoft automatically updated my computer to windows 10. They also provided a means to go back to your original which for me was windows 7. It was very easy steps to get it back. What I don’t know is if they will try to upgrade to 10 again.


10 posted on 06/27/2016 9:56:49 AM PDT by Spunky
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To: rarestia
> Just one more month, and it’ll be all over!

Wanna bet? The only difference is that after July 29 Microsoft can ALSO charge you for the upgrade. If anything, that will make them MORE aggressive about it.

Since Microsoft argues that no one is being forced to upgrade, then any instance where the upgrade takes place MUST by definition have been approved (they say), and therefore the user will be charged (at some point, probably within a day or two) for the Activation code.

The upgrade downloads and installations will proceed exactly as they does now, or possibly more aggressively. I'd bet money on it (a donation to FR, of course!).

11 posted on 06/27/2016 9:59:36 AM PDT by dayglored ("Listen. Strange women lying in ponds distributing swords is no basis for a system of government.")
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To: dayglored

It’s about time Microsoft paid and paid BIG for it’s software malpractice. They should pay people MILLIONS not mere tens of thousands of dollars.


12 posted on 06/27/2016 10:00:19 AM PDT by doomtrooper99 (Mr Truman, you did not finish the job)
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To: Spunky
> Microsoft automatically updated my computer to windows 10. They also provided a means to go back to your original which for me was windows 7. It was very easy steps to get it back.

You're one of the lucky ones.

> What I don’t know is if they will try to upgrade to 10 again.

Of course they will. They likely consider your initial "roll-back" a temporary aberration, to be "Corrected" in the future.

13 posted on 06/27/2016 10:01:22 AM PDT by dayglored ("Listen. Strange women lying in ponds distributing swords is no basis for a system of government.")
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To: dayglored
Windows 10 sucks rock. Had to remove it from my tablet/computer because it rendered the majority of my apps obsolete. I must admit that reverting back to Windows 8 was a breeze.
14 posted on 06/27/2016 10:03:18 AM PDT by ToxicMich ((If you are reading this, you are wasting your time. There is nothing here...))
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To: dayglored
Ah yes, the memory leak issue, which I am now dealing with on my own laptop after being forced into WIN 10. I guess you can turn off the update, which I did on another PC, but this laptop has been rendered somewhat useless thanks to MS.
15 posted on 06/27/2016 10:03:24 AM PDT by Major Matt Mason (Those that can, do, those that can't, work in the Beltway.)
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To: dayglored
> We hear a lot of complaints about "unauthorized" and "forced" Win10 upgrades, but here's somebody who did something about it.

Remember, folks, if you really want to prevent an authorized "upgrade", you can do so. There are numerous FR threads with links to tools that disable and/or silence the nagging reminders and GWX programs.

Search FR on keyword "windowspinglist" and look for the Win10 upgrade complaint threads. There are plenty of them to choose from.

16 posted on 06/27/2016 10:05:41 AM PDT by dayglored ("Listen. Strange women lying in ponds distributing swords is no basis for a system of government.")
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To: dayglored
Microsoft denies any wrongdoing, and says they only halted their appeal to avoid the cost of further litigation.

So I can assume it's Microshaft's legal opinion that I too can break into people's computers and add and delete software without their permission, desire, or even advance knowledge? No? So they're somehow legally "special"? They're special alright.

17 posted on 06/27/2016 10:05:47 AM PDT by Still Thinking (Freedom is NOT a loophole!)
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To: dayglored

My laptop was bought right about when Win10 was coming out so I voluntarily went ahead with the upgrade from 8.1. The upgrade was nearly seamless, except that it didn’t get the sound driver the first time. When I manually had it check afterwards, then it worked just fine. Since then I have felt the upgrade was a major plus on the laptop. Boots faster, runs smoother, and overall has been great. If the hardware in your system isn’t compliant with Win10 I can understand someone wanting to not want this upgrade. Otherwise, no complaints here from me.


18 posted on 06/27/2016 10:05:49 AM PDT by Marko413
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To: dayglored

Open the lawsuit floodgates! Microsoft is going to get financially reamed because of this. A very deserved reaming at that.


19 posted on 06/27/2016 10:06:25 AM PDT by sevlex
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To: rarestia

“Bill Gates hasn’t been associated with Microsoft since 2014.”

< wink wink >


20 posted on 06/27/2016 10:07:13 AM PDT by Windflier (Pitchforks and torches ripen on the vine. Left too long, they become black rifles.)
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