We met friends for dinner last Sunday night at a restaurant that we frequent. The lady half of this duo can really be abusive to wait staff, and she chose to be that night. She accused the waitress of messing up her order. I had heard the order, and the waitress may not have heard the word “broccoli”, but the lady in question made a big deal of it (after she had already eaten her whole plate of pasta except the olives).
Then she confronted the waitress to demand if it had been her mistake, or the cook in the kitchen, who had left the broccoli off and had put too many olives in her sauce. She said all these mean things in the vein of “this is a lesson to you if someone else made the mistake and you’ll get bigger tips in the future”. She carried on and on to this lovely girl until the girl (college student) went back into the kitchen to talk to the manager.
THe waitress came back and “comped” the meals (which had been perfectly fine for the rest of the table) for the entire table. My husband caught the waitress on the side and slipped her a nice tip for our part. The next day he called the male half of the duo and told him how miserable this scene had made us. The man said that he’d already spoken to his wife and that she’d apologized to the waitress.
But, I’ve seen this woman do this before — ream out an employee about some small slight and then approach them with a big grin and tell them to not take it personally. I don’t know what my husband gave her (probably $20), but twice as much would have been too little for what that poor girl went through. I don’t think that we’ll be going out to dinner with them again any time soon, and I’m embarassed to go back to that particular restaurant.
i miss one of my old managers. he had a great way of dealing with people like that.
he’d walk up to the table, pick up the bill and smile politely at the table and say “we’ll be taking care of this for you. the exit is right this way, please do not come back”
No matter what you think about tipping, that is tacky and completely rude.
I am glad your husband gave her something in private.
If you don’t like something, you tell the server immediately, not wait until the end. I think some people say things like that just so they can get a comped meal, and it is really rude.