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Census Bureau Coercing Tape Recorded Interviews Without Consent
X180A

Posted on 05/25/2010 11:02:41 AM PDT by X180A

I had a message on my answering machine asking that I call the Census Bureau and referencing a case number. When I called a machine answered and stated something to the effect that calls may be recorded for quality assurance purposes. Then an agent came on the line, asked for the reference number, and told me that they had some questions they wanted to ask me.

I told the lady on the line that, "I am happy to provide information but I do not consent to being recorded". She explained that recording was only for their internal quality assurance use. I said that I understood but that I still did not want to be recorded. She said that since she could not turn the recording feature off, that she was going to have to mark my file to indicate that I had refused to be interviewed.

Well, it went on from there. I explained that I was willing to submit to interview, that I would gladly clarify any information I had sent the Census Bureau, and that I would answer additional questions and provide whatever information she needed, BUT I would not consent to being recorded. She said she had to speak to a supervisor and then returned to the line to say there was no way to turn off recording and she would be forced to mark the the file reflecting that I was refusing to answer questions.

I asked to speak to the supervisor. A very nice lady came on and identified herself as a supervisor. Our conversation was similar to the one I had with the first lady. I made it clear again and again that I was willing to provide any information needed. She went on saying that they could not turn the machine off and that my file would be marked to indicate my refusal to be interviewed. I said that refusal to provide information is a crime and for her to note that I was refusing, when I was not, was perjurous and constituted false reporting. Then I pointed out that since I had already indicated I did not want to be recorded, if the recorder was still running they were violating federal law by continuing to record the very conversation we were having. She said she was going to get her supervisor.

A very polite gentleman came on the line and we resumed the discussion. He explained how they use the recordings for employee training and critique and how important it is to them. I explained that I was unwilling to be recorded, not because of some sinister reason, but because it is a matter of principle with me. He pointed out that they use a welcome greeting that informs callers that conversations may be recorded. I pointed out that such a message is required by federal law so that the caller has the option of consenting or not consenting to being recorded. He said that he had no mechanism by which to stop the recording. I reiterated several times that I was perfectly willing to provide answers and submit to interview and to mark the file otherwise was not accurate. I also mentioned that there were probably a lot of other people like me that did not want to be recorded but felt they had no choice. He said he would note the entire situation in the file and that he would inform his superiors to see what could be done.


TOPICS: Chit/Chat; Government; Miscellaneous; Politics
KEYWORDS: 2010census; census; intrusive; speech
You are required by law to submit to interview by a government agency that is recording the conversation. Federal law prohibits the agency from recording without your consent. Yet, if you do not participate in the interview, your file will be marked to indicate that you refused to provide the information you are required to provide. I do not believe that recorded calls will never be used for anything other than quality assurance or employee training. It seems like a way to coerce people into consenting to a recorded interview.
1 posted on 05/25/2010 11:02:41 AM PDT by X180A
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To: X180A

and on your permanent record!


2 posted on 05/25/2010 11:04:48 AM PDT by doodad
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To: X180A

Catch X180A.


3 posted on 05/25/2010 11:06:05 AM PDT by DManA
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To: X180A

Tell them to send you the questions by email.


4 posted on 05/25/2010 11:08:59 AM PDT by PetroniusMaximus
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To: X180A

How do they interview a deaf or mute person?

Ask for that method.


5 posted on 05/25/2010 11:09:46 AM PDT by PetroniusMaximus
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To: X180A
Thank you.

You provide evidence of proper response to an illrgal government tactic.

You are now a public servant diseminating information for the common good.

6 posted on 05/25/2010 11:09:57 AM PDT by knarf (I say things that are true ... I have no proof ... but they're true)
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To: X180A

2 questions:
Why’d you provide your phone # in your initial response?
Why’d you return the phone call?


7 posted on 05/25/2010 11:09:57 AM PDT by MayfairFly ("Your total ignorance of that which you profess to teach merits the death penalty.")
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To: X180A

since they can’t turn it off, they have the recording of your conversation as proof. all you have to do is try and get it.

good luck with that.


8 posted on 05/25/2010 11:10:17 AM PDT by stylin19a (Never buy a putter until you first get a chance to throw it)
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To: doodad

I hope he wasn’t already on double secret probation!


9 posted on 05/25/2010 11:10:21 AM PDT by goodwithagun (My gun has killed fewer people than Ted Kennedy's car.)
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To: X180A

what state was this in?


10 posted on 05/25/2010 11:10:29 AM PDT by rolling_stone (no more bailouts, the taxpayers are out of money!)
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To: X180A

Why did you call back?

I haven’t picked up my phone since the mid-80s


11 posted on 05/25/2010 11:10:40 AM PDT by wilco200 (11/4/08 - The Day America Jumped the Shark)
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To: X180A

You know that the party at the other end of the line was the US Census how? I wouldn’t have even called them back. If they want to know let them come out in person w/ the proper credentials. Even then...


12 posted on 05/25/2010 11:11:29 AM PDT by 556x45
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To: X180A
If I were you, I would call them back and submit to a recorded interview before some knucklehead filed charges against me. This stuff is very hard to undo. I believe in picking my hills to die on, so to speak. Just my $0.02.

13 posted on 05/25/2010 11:11:51 AM PDT by Genoa (Luke 12:2)
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To: X180A
Or, simply mindless bureaucrats that see no problem with being given two conflicting orders.
14 posted on 05/25/2010 11:12:53 AM PDT by Pecos
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To: X180A
calls may be recorded for quality assurance purposes

when i hear that...that is a two way consent. I tell the caller, can you hold just a second while I turn on my recording device ?

a few said ok, but most hang up....
15 posted on 05/25/2010 11:13:27 AM PDT by stylin19a (Never buy a putter until you first get a chance to throw it)
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To: X180A

Tell me you didn’t give them your SS# or bank account information???

Sounds like a scam to me.


16 posted on 05/25/2010 11:16:25 AM PDT by Carling (Remember November)
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To: X180A

Well, if it came down to it any judge worth his salt would order them to produce said tape and you would prove you were not refusing.
But I doubt it would ever come to that.


17 posted on 05/25/2010 11:19:23 AM PDT by Adder (Proudly ignoring Zero since 1-20-09! WTFU!)
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To: X180A

Ask them if it is OK for you to record them.


18 posted on 05/25/2010 11:20:10 AM PDT by TheThirdRuffian (Nothing to see here. Move along.)
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To: X180A

Please help me re the census — a census worker came to my home yesterday and I noticed she was filling it out IN PENCIL !!
I protested and asked her to use ink. She said that the machine can read only the lead in the pencil. I replied that it was ridiculous and dangerous to fill out an official form in pencil because then anyone could erase and change the answers. She ssid she worked for the federal gov’t and that this was the way it was.
I told her that I didn’t care and to go away and come back with a pen.
Is this nuts, or what?


19 posted on 05/25/2010 11:20:49 AM PDT by kabumpo (Kabumpo)
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To: MayfairFly

Good questions. I threw away my census form and refused to answer the door when the ACORN thugs came by.


20 posted on 05/25/2010 11:26:13 AM PDT by Astronaut
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To: stylin19a

Bingo! We have a winner, no more calls .....


21 posted on 05/25/2010 11:27:34 AM PDT by tgusa (Investment plan: blued steel, brass, lead, copper)
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To: X180A

I guess since they couldn’t turn the recorder off, all that stuff you said was recorded anyway.


22 posted on 05/25/2010 11:27:48 AM PDT by stuartcr (Everything happens as God wants it to...otherwise, things would be different)
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To: Genoa; X180A
If I were you, I would call them back and submit to a recorded interview before some knucklehead filed charges against me. This stuff is very hard to undo. I believe in picking my hills to die on, so to speak. Just my $0.02.

No, what you are is a coward.

23 posted on 05/25/2010 11:30:35 AM PDT by calex59
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To: kabumpo

fill out an official form in pencil

... well, think back to your school test days... the non-working software reading all the questionaires for the census reads #2 pencil via scanner, so NO info is done in ink, and yes, pencil responses can be erased, and corrected... or changed. Standard procedure across the US for Census2010, your tax dollars at work.

ymmv


24 posted on 05/25/2010 11:30:35 AM PDT by ElectionInspector (Molon Labe)
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To: kabumpo

The ones that I filled out and mailed back were done in ink. I don’t recall anything on them saying that you had to use pencil.

I think you did right. Did she go away? She’ll probably just go fill it out however she wants and turn it in. She’ll mark you off as having cooperated. yay for you!


25 posted on 05/25/2010 11:34:32 AM PDT by NEMDF
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To: Genoa
If I were you, I would call them back and submit to a recorded interview before some knucklehead filed charges against me.

I worked the 2000 census and they were telling people the same BS about "the law requires" and "$250 fine" and other such. As far as I know (I worked in a "regional center" office), no one was arrested, jailed, or fined. It's all a bluff to frighten you into complying with a bunch of extra-constitutional busy-body questions.

Keep in mind that the whole census organization rises like a phoenix bird from it's own ashes every ten years. The entire field staff are temp employees as are most of the office help (at least as far as regional directors). I was trained for my post by someone that had been hired a few days before me as he had been trained by someone hired a bit before him and &C, &C. The entire operation is a Mongolian Cluster Frack and if they brought ACRON into it this year, it can only have gotten worse.

Regards,
GtG

26 posted on 05/25/2010 11:41:22 AM PDT by Gandalf_The_Gray (I live in my own little world, I like it 'cuz they know me here.)
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To: Genoa
NO ONE has ever been prosecuted for refusing to answer census questions -

...all you are required to say is “ I prefer NOT to answer” - either on the phone or in person...

Census policy is to go to the home if unable to get desired data via a phone call...

My own advise is that this incident be reported to the person's congressional reps office -

27 posted on 05/25/2010 11:43:24 AM PDT by VRWCTexan (uestion)
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To: 556x45

They came to my house. I didn’t invite her to come in, so she said cordially that she didn’t need to come in, that it would only take 10 minutes. I told her that as I understood it, per the US Constitution, I was only required to answer 1 question pertaining to the no. of people in the dwelling. I said, “That no. is 1. I believe that concludes it.” I’m glad that Glenn Beck put that little bit of information out there.


28 posted on 05/25/2010 11:50:54 AM PDT by definitelynotaliberal (My respect and admiration for Cmdr. McCain are inversely proportion to my opinion of Sen. McCain.)
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To: calex59
Sorry, when they come for me I want it to be about something important.

29 posted on 05/25/2010 11:52:44 AM PDT by Genoa (Luke 12:2)
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To: kabumpo
"She said that the machine can read only the lead in the pencil."
Hard to believe the federal government can't afford optical scanners...
30 posted on 05/25/2010 11:56:07 AM PDT by astyanax (Liberalism: Logic's retarded cousin.)
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To: X180A
Say it in Spanish.


Frowning takes 68 muscles.
Smiling takes 6.
Pulling this trigger takes 2.
I'm lazy.

31 posted on 05/25/2010 11:58:58 AM PDT by The Comedian (Evil can only succeed if good men don't point at it and laugh.)
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To: X180A

They could have simply scheduled an appointment for an enumerator to come out and interview you face to face.


32 posted on 05/25/2010 12:00:28 PM PDT by NonValueAdded ("The real death threat is their legislation" Rush Limbaugh, 3/25/10)
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To: NonValueAdded

This is correct. An enumerator is always around to come out to your house.

And by the way, as a census worker (I am not an enumerator, and have acted as no more than a watchdog in the local process) the workers are being treated like real sh?t. Please be nice to them.

The phone system at the Census is an odd one, indeed. The usual response from call centers (Of which I have a ton of experience managing) is to call you back. If they can’t shut off the recording (It is truly difficult, I concede) then they can call you back. Outgoing doesn’t record. But The Census phone system is a strange one indeed.

You can’t really make calls on the system. You can queue up calls, and have them placed “automatically” in a specific order. If they need to leave you a voicemail, that queue is reset and you’re case is queued up in some manner (the manner is different for each case, be it employment (The queues I deal with), quality control, and enumeration.

When you call back, you can never really speak to someone that you need to. You need that reference number, and then THEY call you back when they can. There is no “hold” system in most of these queues. And this can be a pain. If you miss their call-back, you’re back at square 1.

As in all low-skilled employment centers, the employees are so afraid of breaking rules or questioning authority because they are hired from a pool of people who are 10 cents away from living under a bridge. That’s a great way to form an army of people who don’t question too much.


33 posted on 05/25/2010 12:09:25 PM PDT by Celerity
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To: Genoa

No one in the history of the United States has been charged for failing to comply with the Census.


34 posted on 05/25/2010 12:13:44 PM PDT by garv (Conservatism in '12)
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To: PetroniusMaximus

Leave it to these imbeciles to deal in mutually exclusive policies. Welcome to health care of the future. They already can’t walk and chew gum simultaneously. If they can’t even COUNT people, which their forbears did successfully and accurately on horseback (probably under adverse circumstances), how can they manage the health of 300 million?


35 posted on 05/25/2010 12:29:40 PM PDT by 1951Boomer
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To: Genoa

When they come for you it will be about something trivial, like being a jew or some other small incidental thing you over looked in your family history!


36 posted on 05/25/2010 12:49:14 PM PDT by calex59
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To: calex59
No problem; religion has never been a census question.

37 posted on 05/25/2010 12:53:27 PM PDT by Genoa (Luke 12:2)
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To: X180A; CatDancer

I don’t have the energy to go into the full details of the post-Census inquisitions (plural) I received. I did call my Senator’s office about it and dropped language such as “harassment” and “appalling waste of the taxpayers’ money.”

Horrible experiences and totally wasted my time— 1) about a 1/2 hour on my birthday and 2) another good 40 minutes or so on the Sunday after my birthday.


38 posted on 05/25/2010 1:00:47 PM PDT by green pastures (Cynicism-- it's not just for breakfast anymore...)
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To: TheThirdRuffian

recording govt agents is not permitted... just ask the folks in Maryland


39 posted on 05/25/2010 1:18:23 PM PDT by sten
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To: Genoa

Dumb ass, it isn’t about religion, it is about tyranny!


40 posted on 05/25/2010 1:39:37 PM PDT by calex59
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To: calex59

Yes, you’re right. Tyranny starts when the government wants to know my gender, date of birth, and whether I own or rent.


41 posted on 05/25/2010 7:49:30 PM PDT by Genoa (Luke 12:2)
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To: garv

I can’t find it, but I read before agreeing to work for the census, that there was ONE $100.00 fine for not filing out the census, I think it was the 1960 one.....

Doesn’t really matter in the big scheme of things, but thought I’d throw that out there.


42 posted on 05/26/2010 10:57:42 PM PDT by porter_knorr (John Adams would be arrested for his thoughts on tyrants today!)
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