Skip to comments.Need help with error message
Posted on 07/23/2012 1:03:43 PM PDT by pabianice
My PC is crashing about once a day and when rebooted gives this message.
Can someone help me with this? Thanks.
Not clicking any links... tyvm
Same here. Pls copy and paste txt. Won’t click a link.
Waiting a minute to reply on here is getting tedious.
Won’t click a link either.
You need to do disk cleanup and disk defrag as often as possible. Good anti-virus and anti-malware software installed that you run as often as possible also.
If you do all this, your pc should run like new. On my older laptops I run this stuff almost daily. Newer pc, more like weekly.
The poster has been a Freeper for 12 years. There’s some trust for ya!
Its a JPG of a screen shot.
Its a JPG of a screen shot.
Use MS fix tool online. I’m on my cell so I can’t point you to the guys correct link. but someone will be along and get you there.
There are other tools but if you are posting that here I’m assuming you’re not technical .
Also perform all necessary updates.
I clicked on your link and now someone is pounding on my front door. I’m scared.
Know them well... many exchanges...
But this isn't about "the poster"...
It's about asking for help with known error codes tucked into a link with an unclear destination...
You go right ahead.... [CLICK!]
When is the last time you took your computer apart and cleaned out the ‘dust bunnies’?
Check the vents on the powersupply, processor exhaust fan and on the front of the computer for dust plugging up the works.
It doesn’t matter if you are in an air conditioned environment. Dust will cause your CPU to overheat.
Also pull the heat sink off the CPU and clean the dust out of there too.
Most of the ‘error’ codes you get are too cryptic to be able to pin point a program or process that may be causing it. They are generally caused by a ‘memory’ error because of heat build up. (some times it’s bad memory too, but not likely)
Also try re-seating your memory and any expansion cards you have plugged in.
“It’s about asking for help with known error codes tucked into a link with an unclear destination...”
If you ‘mouse over’ the link, without clicking, you can read the ‘destination’ at the bottom of your browser and then you will have a ‘clear’ destination to know whether to click on it..
The link goes to:
It’s a screen capture of the error.. Just like he said.
I can’t help you because instead of following the sage advice of the first 3 posters I DID click on the link and a disaster happened. Now, I have change my Depends!
google the specific error string. You might get a URL similar to this
By the way, while we’re on the subject, I use Chrome and Avast free anti-virus, and have NEVER caught a virus clicking on anything, and I do click and click. Enough Internet superstition, please!
BC stands for “Bug Check”
go here for the codes & meanings
P.S. Clicking on e-mail attachments is dangerous, as much software such as Word or Excel stupidly allows to include executable programs within documents (corporate geeks demanded such features.) However, with proper precautions clicking on Internet links should be safe.
Good advice from Bigh4u2 in that hardware is the most likely culprit, and memory the most likely source of hardware problems other than oddball USB devices.
Overheating - I don’t think so. Modern CPUs/mainboards have overheating protection and will slow down and/or start beeping when they get too hot.
It’s probably just a corruption in RAM or what is referred to as RAM leakage. Do a cold boot. Shut down computer, unplug for a few seconds then plug it back in and boot it up again. In all likelihood the problem will go away.
Luckily, I’m smart enough to...
a) Read the status bar to see that it is a link to a jpg
b) Protect myself against jpg-based viruses
So, sure, I’ll click all day.
And don’t tell me about extension spoofing. That’s where the *trust* part comes in. I trust a 12 year Freeper not to spoof an extension.
Unless it’s a Dell...
All kidding aside, I just recently had a processor quit working on a Dell I was servicing..
Although newer computers do guard against processor failure from heat, old ones don’t and many people, including myself, are running older P4’s which will die on you.
The Dell in question, and most Dells, don’t have anyway to monitor the voltage or temperature.
Granted that most of the time the reason for P4’s dying is because of a failing power supply. But not all the time.
Did you have any power outages before this happened? I would try to boot into safe mode and do a chkdsk for bad sectors first. If you have a boot cd, use that.
If you get past the bad sector cleanup I would then do a system restore to the time before you started having problems, and also turn off auto updates if it is turned on.
After you do the restore and if blue screen persists, reinstall your video drivers. Do you have a separate video card or use motherboard video?
If you want to investigate this further, search for “BCCODE 8e” for more hints.
appears to be overheating.
Did you click on the link “To view technical information about....”????
You can find the issue there and cancel the subscription.
Here is MS Fix http://support.microsoft.com/fixit/
Try clicking on “Top Solutions” or “Windows” to see how to repair.
Hint: after you click on say “Windows” in area number 3 below you will find areas for them to look at and fix.
Go all the way to the bottom of the page and you will see, in faint color, “1-27 of 27 Results”.
Now, next to that you will see Show “10 results”. Change that to 50 and you will see them all and then go back about 1/2 of the page of the results and start with “Fix Windows system performance problems on slow Windows computers”.
When you done go the one above that and run “Hardware devices are not working or are not detected in Windows”.
Then try “Diagnose and repair Windows File and Folder Problems automatically”.
From there you should get the idea. Try to stay in “Windows”, then “Top Solutions”, then try “Internet Explorer”.
You don’t seem to technical otherwise I’d tell you try using the tools here:
It looks like you are still running Windows XP SP3
Should be fairly easy to resolve.
Sorry about the warranted wariness of others to hit the link, and what i would suggest to at least get more info is (i will use shortcut keys)
1. Install and run Malwarebytes Anti-Malware: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html Just go with the free version. If it does not find anything, or the prob. persists,
2. Hold down the Windows key (left hand corner of krbrd w/ the flag on it) and tap the R key and let both go, Then copy and paste eventvwr.msc in the Run box that shows up and hit OK. In the Event Viewer click on Application in the left pane, and see look for error messages around the time that that last flag was given. Then L clk twice on the error and see what it says. You can copy it by selecting the text (highlite it) and do Ctrl+c). This may help: http://www.pcreview.co.uk/forums/does-error-code-mean-bccode-1000008e-t439539.html
Now you can Google that and maybe get an idea of what it wrong.
3. Hold down the Windows key and tap the Pause/Break key (or hold the Alt key and double click My Computer on your desktop), then ht th Hardware tab, and then Device manager. See if there are any yellow marks next to a device.
4. Next time you get the error message, hit the link at the bottom “View technical info..” and save the file (for as soon as you close the error notice it will be deleted).
Download the WinDbg tool, http://msdn.microsoft.com/windows/hardware/hh852362, and see instructions here. http://www.techrepublic.com/blog/window-on-windows/how-do-i-use-windbg-debugger-to-troubleshoot-a-blue-screen-of-death/1922
That was a worthy link! http://www.networkworld.com/supp/2011/041811-windows-7-crashes.html?page=1 Bookmarked. Thanks
Dell? I never touch the stuff. ;-). Build my own usually with Asus MB. But then I only service my own computers.