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Need Firefox Help
10/23/12

Posted on 10/23/2012 6:07:32 PM PDT by pabianice

I am running XP on my PC. 1-2 times a day Firefox crashes my PC. Sometimes I get a happy "Firefox has crashed. Would you like to try it again?" box. Sometimes I get no notification, just a blank screen and then a reboot.

Can anyone help with solving this problem?

Thanks.


TOPICS: Chit/Chat; Computers/Internet
KEYWORDS:

1 posted on 10/23/2012 6:07:32 PM PDT by pabianice
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To: pabianice

What version of Firefox?

Some versions were susceptible to crashes.


2 posted on 10/23/2012 6:10:20 PM PDT by TomGuy (Dukakis is to tank as Obama is to binder & Big Bird)
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To: pabianice

I use Firefox on an XP machine and it never crashes.

I’m not a techie, so, the only thing I can think of is if you’re using the latest release, which is 16.0.1.

You might try here:

http://kb.mozillazine.org/Firefox_crashes

Good luck.


3 posted on 10/23/2012 6:11:44 PM PDT by waus (FUBO UFCMF, Just in case I stuttered, FUBO)
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To: pabianice

Go into “options” and disable Java, if you have it enabled.


4 posted on 10/23/2012 6:15:04 PM PDT by Signalman
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To: waus

I am running 16.0.1.4666.


5 posted on 10/23/2012 6:15:10 PM PDT by pabianice (washington, dc ..)
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To: pabianice

What version XP? What version Java?
Have you looked in the System Events / Application Events logs?
Have you searched for a Dr Watson entry?


6 posted on 10/23/2012 6:17:15 PM PDT by theDentist (FUBO; qwerty ergo typo : i type, therefore i misspelll)
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To: pabianice
Go into Add On's and check if your plug-in's are up to date.

Their are many add-ons to stop marketing to you and to go faster, that for another email....

7 posted on 10/23/2012 6:20:19 PM PDT by taildragger (( Fubarward Obama 2012, think about it :-) ))
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To: pabianice

Hey - upgrading to Windows 7 is a pain... but you cannot continue to use XP forever... it is not supported anymore by Microsoft and support from most Anti-Virus companies is dwindling ... My suggestion - get a new cheap computer on sale with WIN 7 already installed and forget XP... Please note I actually like XP better - but the system is the system and you cannot fight it forever... UPGRADE to WIN 7 on a newer computer or fight on for no reason... Note: Techie type folks can continue to work with old operating systems - but unless you are a total techie ... then convert.


8 posted on 10/23/2012 6:22:17 PM PDT by ICCtheWay
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To: PapaNew

ping


9 posted on 10/23/2012 6:28:29 PM PDT by PapaNew
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To: pabianice

Updating foxfire is usually a good thing to do help with crashes. I find it is most often the application I am running when it fails is the problem and needs an update.


10 posted on 10/23/2012 6:29:57 PM PDT by ThomasThomas
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To: pabianice

Service Pack 3


11 posted on 10/23/2012 6:36:15 PM PDT by mdittmar
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To: pabianice

What are you running when it crashes? I have had mine crash when I also have IE running along side Firefox. CPU usage goes ballistic and it over heats. Cooling fan runs fast and constantly.


12 posted on 10/23/2012 6:37:00 PM PDT by Red_Devil 232 (VietVet - USMC All Ready On The Right? All Ready On The Left? All Ready On The Firing Line!)
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To: pabianice
When mine starts chasing it's tail, I open task manager and kill all the "plugin containers."

Firefox can generate several of them, I have seen as many as 5 running at the same time, well actually only one is running, the rest are consuming resources and doing nothing. I am running XP-pro with sp3.

13 posted on 10/23/2012 6:39:47 PM PDT by Not now, Not ever! (Girlfriend suggested I use pelosi in place of swear words, A good idea, I think)
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To: pabianice

uninstall and then reinstall


14 posted on 10/23/2012 6:50:27 PM PDT by Raycpa
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To: Not now, Not ever!; Red_Devil 232

adobe flash player could be the root to all these problems. Sometimes updating helps and some web based programs just have problems like some zynga games.


15 posted on 10/23/2012 6:56:19 PM PDT by ThomasThomas
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To: pabianice
Make sure your plugins are up to date with Mozilla's plugin checker:

https://www.mozilla.org/en-US/plugincheck/

16 posted on 10/23/2012 7:10:01 PM PDT by TChad
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To: pabianice

Go to Start>Run (or hold Windows key down and tap the R key and let go) and paste eventvwr.msc in it and hit OK.

Then hit the Application tab and see if you see any recent errors. Do the same with System and Power shell. If you see any error left click twice on the line and copy (Ctrl+C) and paste it here.

You can download the free “Mozilla backup” app, and backup your profile with it, then uninstall FF and install the latest build.

FF is far superior to IE and Chrome in my opinion.


17 posted on 10/23/2012 7:21:24 PM PDT by daniel1212 (Come to the Lord Jesus as a contrite damned+destitute sinner, trust Him to save you, then live 4 Him)
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To: pabianice

Damn if I knew it was difficult, I wouldn’t use it..

If it stops working... I just go someplace else

TT


18 posted on 10/23/2012 7:47:50 PM PDT by TexasTransplant (Radical islam is islam. Moderate islam is the Trojan Horse.)
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To: pabianice

Check you ram memory chips. If one go bad, it will cause the computer to reboot at random times.


19 posted on 10/23/2012 7:49:30 PM PDT by killerwe (Pray for our President. Psalm 108:9)
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To: pabianice

I had this reoccurring problem and it turned out to be a bad Flash update. Uninstalled and reinstalled Flash and all is good.


20 posted on 10/23/2012 8:29:09 PM PDT by rockrr (Everything is different now...)
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To: ICCtheWay
it is not supported anymore by Microsoft

This information is incorrect. Microsoft still releases patches every month for XP, and will continue support into 2014. Every time they've tried to kill support the business community has howled and they've extended it.

21 posted on 10/23/2012 9:39:48 PM PDT by Gunslingr3
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To: Gunslingr3

Good to hear that ... I much prefer XP over Win 7 but I moved on anyway...


22 posted on 10/25/2012 7:25:38 AM PDT by ICCtheWay
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