Skip to comments.The Death Spiral Begins
Posted on 10/08/2013 1:14:11 AM PDT by sheikdetailfeather
As a retired computer systems manager, I am always fascinated by large, complex software systems that fail -- such as the Federal ObamaCare "insurance exchange" currently being rolled out at HealthCare.gov.
This software monstrosity is now in its second week, and most people trying to use it still can't get into the system, or else they can't create an account on it, or their account information is lost. I, and you, can follow this unfolding disaster at any time in the comments section on HealthCare.gov's own Facebook page, at https://www.facebook.com/Healthcare.gov. (You do not need a Facebook account to view this page.)
Here are a few recent comments I saw recently (on Monday evening, October 7):
Alicia Pasz: I waited but still CANNOT login. My security questions to create a new password are NOT MINE. If I cannot get SOMEBODY to clear this problem how am I going to login? I enrolled over the phone BUT I want to see what is going on with my account/app. I NEED HELP, I cannot create another account because I am already in the system. IS ANYBODY READING THIS REQUEST FOR HELP? (Nick's answer: No.)
(Excerpt) Read more at americanthinker.com ...
You’re right! I think that should be put in the comments section on facebook along with the other comments.
“...follow this unfolding disaster at any time in the comments section on HealthCare.gov’s own Facebook page, at https://www.facebook.com/Healthcare.gov. (You do not need a Facebook account to view this page.)”
You don’t need an account to view the page, but it wanted me to login or sign up to actually make a comment.
So, my government is soliciting comments through a private entity of questionable reputation in regard to privacy, and I’ve got to sign up with that private entity in order to respond to the solicitation.
Part of the reason for a lack of understanding of the business requirements was the administration hiding the details of how things were to work so as to shield the program from political criticism. It’s hard to criticize a program if you don’t know the details of how it works. Likewise, if you don’t know the details of how it works, it’s hard to fix it or otherwise make it work properly.
Oh I know...I’m just giving them...ehh you can finish that thought I’m sure, if you remember the previous bits of the conbo.