Cal Page- "I was affiliated with this project pretty closely for a while. A large part of the issue is born from statute and having to put together a complete jigsaw puzzle of a law by a date that was likely entirely motivated by politics. Another issue was inefficient government processes, and way too many people touching way too much. Yet another issue was that I did not meet one convincing or real programmer (forget about a programmer with a health IT/policy background). All I saw were a bunch of hack suits who carried the latest IT proj. management manuals - not impressed at all. These hacks ultimately became the managers of IT contracts. They know nothing about what the policy means, therefore they know nothing about what the business requirements accomplish. Therefore they have no grand vision of how to tie together the technical architecture on a macro level, other than what can be presented in nice PP presentations or Microsoft Project reports. Therefore, they could never provide any real oversight of the development and installation across multiple agencies (who have their own suits, IT managers, and contractors). So by the time everyone realized the real scope of the project in terms of operability with sooo many stakeholders, there was little money, little time, and little resources. I mean, I really could go on, but you all have essentially confirmed what I suspected/expected. It's not surprising that the homepage is poop, as I'm sure some details were overlooked. I do think that there are larger issues yet to be unraveled, and I don't know if there is the bandwidth and expertise to address a spread of wildfires. IT project management is a joke." 3 · October 6 at 4:35am
Part of the reason for a lack of understanding of the business requirements was the administration hiding the details of how things were to work so as to shield the program from political criticism. It’s hard to criticize a program if you don’t know the details of how it works. Likewise, if you don’t know the details of how it works, it’s hard to fix it or otherwise make it work properly.