Posted on 08/19/2006 8:54:00 AM PDT by AmericanDragon
Call any Tech Support line, or your bank for that matter. Do you get a fellow American on the other end? Or do you get someone in India that can't help you and just gives you the run around because they don't know any better (which doesn't matter because you can't understand them anyway!). This is not only happening in the Call Center field, but in Technology, Animation and other Media and so forth. This takes away millions of jobs from Americans and at the same time, we have millions of people coming from India who are getting grants to buy or open their own businesses in which they only hire others of their own kind or treat you like a slave if your not. News has it that India is on the rise..of coarse they are!....We're helping them and suffering because of it. In the hotel industry, Indians are buying the hotels left and right, cutting down on staff and making the remaining American staff work three times as hard for minimum wage while they put other Indians who have no clue in what they're doing, in charge, giving orders and making the big bucks. The American workers have no choice but to deal with it in the communities where work has become scarce. This is why America is in such bad shape! We are not helping third world countries..we're hanging ourselves!
Essays on the Patel Menace belong in breaking news.
Signed up just to post this?
IBTZ!
Absolutely. I called Sallie Mae Servicing two days ago--a govt education loan organization. After a few clicks, I got this fellow with an American first name having a heavy and pronounced Indian accent. He couldn't tell me one iota of what I was asking for. He repeated verbatem twice what the organization had already written in a letter I received. When I asked a question, he read off the content of my letter twice. Before he hung up, he asked if there was anything else he could help me with, I retorted that he didn't help me previously why would I think he would help me with anything else and hung up. I am so thoroughly disgusted.
"Or do you get someone in India that can't help you and just gives you the run around because they don't know any better"
I get plenty of that from my fellow Americans.
I have worked extensively in tech-support call centers. The reason they went to India is because the people working at the ones here generally knew nothing and cared even less. Turnover was MASSIVE.
We had a consutant come in to evaluate the employees when we were changing insurance companies. They were thinking about instituting drug testing. The consultant advised against it because in his estimation 80% of the work force couldn't pass a drug test.
You think you can't undrstand people in India? Try getting Shinequa in Memphis to explain TCP/IP to you.
You can blame India, but it is American youth that killed tech support in America.
My experience with imported Indians in the IT industry is that they are profoundly racist and usually seek to replace their American colleagues with other Indians.
ZOT!
Back to DU with you. Bye.
Welcome to FR!
Pardon to rudeness but, posting a bitch session vanity on your first thread is not really a good idea.
Personally, I agree with what your saying.
However, I agree with what you are saying.
Maybe we're deaf
I know Shaniqua working in an IT center isn't great either, especially when she want's to AXE you a question instead of ASK you...but that's a topic about American ghetto's and how the youth who live there don't want to break with "the hood"
Whenever I get one of those guys I always say......."Hey, Wait!! I pushed #1 for English."
"If the pilot is loading luggage, serving drinks, tending to passengers and so forth...who the hell is flying the plane?"
LOL! I know where you are coming from.
Seriously, though. Most of the people in the call centers I worked in were straight from the local grocery store or fast food joint. They had a PC at home, could get around in Windows so they were hired. Personally, I think the call-center model as a whole is a debacle by design but that is a whole other thread.
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