Thank you to everybody. I called the manufacturer today and they are sending me a new ower cord. If that doesn't solve the problem, they say they have to replace my motherboard. Isn't that a bit much?
Anyway, it won't cost me anything because I have an extended warranty and I'm covered--thank goodness.
It's child's play for them to replace a motherboard. That's what the jack is soldered onto. They give you a new (or refurbished) one and repair the one from yours. To use for someone else.
If the new power cord doesn't do the trick....If you want to bust their b**** insist on a brand new motherboard ....
This is the normal procedure for this type of problem.
The good thing is it is still under warranty.
Laptops always need warranties. I can deal with a desktop w/ no warranty. I can fix desktops but laptops are beyond me at this point. I fixed my own laptop, replaced the hard drive. Had to take it apart to do this.