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Need help with Win95 (Vanity)

Posted on 04/14/2008 1:31:41 PM PDT by bt_dooftlook

I have learned over a long-time here that there are many incredibly gifted folks who occasionally pass time here at FR; now I am in need of some help on a technology question.


TOPICS: Computers/Internet; Miscellaneous
KEYWORDS: help; it; troubleshoot; win95; windows
A relative of mine has a computer running Windows 95. On bootup (ordinarily), he must click on WORD-PERFECT's icon very quickly after the desktop appears; otherwise the computer hangs (no response from mouse or keyboard) and must be rebooted.

Since last weekend, he has been getting a pop-up box at startup (post-desktop) asking for him to okay a DST adjustment to the clock and the machine hangs.

As this computer is being used for billing, ne needs to get this computer to boot successfully so that he can send out bills.

So, here's with the questions:

1. Have any Freepers seen this kind of behavior before?

2. Does anyone with a good knowledge of Windows 95 have thoughts on how to troubleshoot this? Are there any system logs or files that would indicate what is causing the hang?

3. In the absence of specific knowledge, does anyone know any good technical forums to which to turn (preferably free)?

As always, thanks for any assistance you can provide...

1 posted on 04/14/2008 1:31:41 PM PDT by bt_dooftlook
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To: bt_dooftlook

Tell your relative to cough up a couple hundred bucks and buy a new XP machine and then put old Bessie out to pasture. Where a new machine can be had for around $400 it’ll be cheaper than fixing the old one or paying to deal with its issues.


2 posted on 04/14/2008 1:36:37 PM PDT by PeterFinn (Charlton Heston & Ronald Reagan - my two favorite Presidents.)
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To: bt_dooftlook

thoughts on how to troubleshoot this

www.dell.com


3 posted on 04/14/2008 1:37:46 PM PDT by Retired Greyhound
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To: bt_dooftlook
The operating system on that PC is so decrepit that it's not even worth troubleshooting. It's been running for ten years and God knows how perverted it's become with system errors.

Drive over to WalMart or Best Buy and get a new computer.

4 posted on 04/14/2008 1:38:26 PM PDT by The KG9 Kid
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To: PeterFinn

“Tell your relative to cough up a couple hundred bucks and buy a new XP machine and then put old Bessie out to pasture. Where a new machine can be had for around $400 it’ll be cheaper than fixing the old one or paying to deal with its issues.”

Or at the least buy a copy of Windows 98 from Ebay and update if someone wants to keep a machine that old.


5 posted on 04/14/2008 1:39:29 PM PDT by HereInTheHeartland ("We have to drain the swamp" George Bush, September 2001)
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To: bt_dooftlook
On the mother board there will be a small battery that keeps the the internal clock running. Replace that, go into the bios reset the date and time. When system boots save all the data to a CD (DVD burner will not work as I recall). Get new system, scrap this one. In any case get rid of word perfect and got to something made in this century. Quickbooks works very well for small business.
6 posted on 04/14/2008 1:42:26 PM PDT by mad_as_he$$ (John McCain - The Manchurian Candidate? http://www.usvetdsp.com/manchuan.htm)
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To: bt_dooftlook

Oh and if the relative insists on keeping it - put a ups on it and never shut the thing off.


7 posted on 04/14/2008 1:43:19 PM PDT by mad_as_he$$ (John McCain - The Manchurian Candidate? http://www.usvetdsp.com/manchuan.htm)
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To: bt_dooftlook

Upgrade him to Win98 second edition.. or reinstall Win95 from the cd..


8 posted on 04/14/2008 1:45:50 PM PDT by hosepipe (CAUTION: This propaganda is laced with hyperbole....)
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To: bt_dooftlook

It’s really going to be almost impossible to troubleshoot this.

Find a local shop that might have a computer with XP for sale and have them move his current hard drive into the new computer as the D: drive there.

He could be back up and running in a day this way.


9 posted on 04/14/2008 1:46:35 PM PDT by Petronski (Bitterly clinging to religion and guns here in Penna.)
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To: bt_dooftlook

We don’t have enough information. Does this PC go on the Internet? How much RAM? How much free hard drive space, etc.

It does sound like there is a corruption, bad memory or a hard drive sector error somewhere.

Is there a reason why he is using Win95? A needed ISA card? Maybe a finicky DOS app that needs real DOS available?

Win98 Second Edition can be gotten cheaply on ebay. The upgrade version (backup first!) can be used on the existing box to clear some problems. A Windows 2000/XP box (NOT Windows Me) can be gotten for under $100. I routinely purchase HP Vectra VL420’s (1.7 Ghz P4) used for workstations, and they behave well. (No USB 2.0, but we don’t need that, and neither does your friend.)


10 posted on 04/14/2008 1:47:18 PM PDT by Dr. Sivana (Not a newbie, I just wanted a new screen name.)
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To: bt_dooftlook
I'm going to skip asking why he is using Win 95 as, if he is using it for some sort of billing or POS purpose, he may have no control. As for the Word Perfect issue, this was a known issue. There was an issue with a specific print driver hanging up to Win95 on boot. Win95 would see the driver on start up but not know how to make the association (which is why you had to start Word Perfect.)

To fix this, you can remove and upgrade the printer driver. To do this:
Click on Start
Click on Settings and than Printers
Use your Windows CD to reinstall printer drivers
NOTE: If you happen to have network printers, start with any drivers that may be offline or you can no longer connect to. Fax drivers, Adobe® Distiller, PaperPort® are also considered printer drivers by WordPerfect and could also be causing problems. If you happen to have PaperPort v7.0, please visit PaperPort’s website at http://www.scansoft.com and obtain the latest Service Pack for your product which addresses known compatibility issues with WordPerfect.

Another way you may be able to fix this, without upgrading Word Perfect drivers or your OS, is simply to move Word Perfect into your startup folder so it starts w/ your machine.

You can also attempt to restore the stored print information for Word perfect. This is a last resort, but to do this:
Click on ‘Start’ and go up to ‘Run’
Type in regedit into the ‘Open:’ box. Click on ‘OK’
Scroll up to the top of your screen until you see ‘My Computer’
Browse to HKEY_CURRENT_USER\SOFTWARE\Corel
Right click on the folder ‘PrintEngine’ and go down and left click on ‘Rename’. Change the name to PrintEngineOld
Browse to HKEY_CURRENT_USER\SOFTWARE\Corel\WordPerfect\13(or '12', '11' or ‘10' if your using that version)
Right click on the folder ‘Envelope’ and go down and left click on ‘Rename’. Change the name to EnvelopeOld
Scroll up to the top of your screen untill you see 'My Computer'.
Click on the ‘-‘ to close the folder ‘HKEY_CURRENT_USER’
Click View, Refresh.
Close the registry editor.

11 posted on 04/14/2008 1:48:26 PM PDT by mnehrling
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To: bt_dooftlook

The first thing I would do is replace the “watch battery” on the motherboard.


12 posted on 04/14/2008 1:49:46 PM PDT by DocRock (All they that TAKE the sword shall perish with the sword. Matthew 26:52 Gun grabbers beware.)
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To: bt_dooftlook

could be a corrupt registry
if you have the Win 95 disc you could try reinstalling 95,
or if the hard drive is not real old you could back up the necessary files, reformat the drive and then reinstall 95... or
get a new(er) machine...
If the Hard drive is making considerable noise or lots of accessing, it might need replacing, in which case,
a new machine is your best solution —good luck!


13 posted on 04/14/2008 1:50:15 PM PDT by urabus
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To: mnehrling

I stand corrected.


14 posted on 04/14/2008 1:50:51 PM PDT by Petronski (Bitterly clinging to religion and guns here in Penna.)
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To: bt_dooftlook

Get him to switch to XP ASAP

XP will only be sold until this June, so if he waits past then he will only be able to get a computer with Vista and this problem he’s experiencing now is chicken scratch compared to the hell that awaits him with Vista.


15 posted on 04/14/2008 1:54:52 PM PDT by qam1 (There's been a huge party. All plates and the bottles are empty, all that's left is the bill to pay)
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To: bt_dooftlook

Buy a new WinXP pc.
Buy this software:
http://www.laplink.com/pcmover/
Buy a cable depending on what connections the current win95 machine has (also might want to try to install a network card on the old PC to migrate faster).
Update the new XP PC through Windows Update.

Use the software to migrate the entire Word Perfect program and any other programs to the new Windows XP PC.

Store the old PC in a dry cool location and sell on Ebay in 20 years.


16 posted on 04/14/2008 1:56:38 PM PDT by JerseyHighlander
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To: Petronski
I just happen to remember this happening to a whole bunch of people I worked with- about ten years ago, so I knew the issue would be in the knowledge base..
17 posted on 04/14/2008 1:56:59 PM PDT by mnehrling
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To: mad_as_he$$
On the mother board there will be a small battery that keeps the the internal clock running. Replace that,.....

My first thought also.

As for upgrading to Win 98, unless he has at least 128megs. of memory, don't.

I had a Dell P200 w/ 64megs of RAM.( that was the max)
I upgraded to 98 2nd ed. so I could network my computers.
What a mistake. Anything I wanted to do caused the box to dip into the virtual memory. The harddrive was constantly clacking away. And SlOOOOOOw!

Finally went back to 95, ahh. So refreshing

18 posted on 04/14/2008 1:57:15 PM PDT by Vinnie (You're Nobody 'Til Somebody Jihads You)
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To: mnehrling

Honor is due.

:O)


19 posted on 04/14/2008 1:59:13 PM PDT by Petronski (Bitterly clinging to religion and guns here in Penna.)
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To: bt_dooftlook

It sounds as if the computer is trying to auto-check the time and make an adjustment to daylight savings.

I don’t recall whether MS issued an upgrade for W95 when the DST dates changed. You might check their website.

Otherwise, turn off the DST auto-update and do it manually. (There are some little programs you can download to check the time, if needed.)

==

I had a problem is WinXP SP1 not being able to connect to the ‘time’ servers because MS has changed feature. In SP2 it does work.


20 posted on 04/14/2008 2:05:56 PM PDT by TomGuy
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To: bt_dooftlook

Does the person have indoor plumbing? He at least needs to upgrade to W2000. That’s where I am. I have used XP on other machines a lot and still prefer W2000, actually. I remember playing those games with W95back in the olden days and the Blue Screen of Death.


21 posted on 04/14/2008 2:10:29 PM PDT by arthurus
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To: PeterFinn
Tell your relative to cough up a couple hundred bucks and buy a new XP machine

PC's are cheap enough now that buying a more current one costs less than repairing an old one.

I kept telling a relative that. It finally sunk in. He was paying $100 plus for every service repair (which were things like installing a new modem).

Some of the reconditioned and recertified ones are around $300 with OS. The OS (usually WinXP) costs $125, so the pc actually only costs around $175. That's not bad at all. I have been considering buying one just to put some version of Linux on to play around with it.


22 posted on 04/14/2008 2:11:47 PM PDT by TomGuy
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To: mad_as_he$$
On the mother board there will be a small battery...

Bingo.

23 posted on 04/14/2008 2:17:12 PM PDT by keat (What I wouldn't give for a nice pair of Moccasocks.)
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To: bt_dooftlook

Is this computer standalone or on a network.

((and what’s the battery got to do with anything?))


24 posted on 04/14/2008 2:26:33 PM PDT by VeniVidiVici (Democrats - The Original Slave Owners)
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To: bt_dooftlook

Holy crap, your relative is doing his billing on a computer that’s about the same age as my middle-schooler? What’s the name of his company so that I can make sure to avoid it?


25 posted on 04/14/2008 2:33:12 PM PDT by Doohickey ("We cannot insure victory, but we can deserve it" - John Adams)
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To: bt_dooftlook
Have him backup all valuable data and wipe the hard drive then install Windows 98se.

With very littlke effort, one can obtain a copy easily and it is more robust and stable than Win95.

Plus it will run all programs that currently run on Win95 leaving all the problems you described in the dust.

Just a suggestion. Freepmail me if you like hints on where to get a copy of Win98se.

26 posted on 04/14/2008 2:40:03 PM PDT by Bloody Sam Roberts (A couple of pints and a package of crisps. Ahhh...life's good.)
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To: TomGuy

Dell usually sells PCs for $400-$500 including flat panel monitors. Tough to beat that deal. You can’t even build your own that cheap.


27 posted on 04/14/2008 3:08:55 PM PDT by PeterFinn (Charlton Heston & Ronald Reagan - my two favorite Presidents.)
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To: bt_dooftlook
win95 and 98 have a small program just like xp called msconfig. use that to do a diagnostic startup. I would bet its infested with some malware. do a google and download hijackthis. make sure the system has good anti-virus(avg from grisoft is free) and antispyware (spybot search and destroy, spywareblaster, and lavasoft’s ad-aware - all free and unlike antivirus the more the better)

when using msconfig you might want to start up in safe mode so that you don't have to deal with the normal boot issues he's having. press f8 just after the bios finishes.

28 posted on 04/14/2008 3:28:02 PM PDT by waynesa98
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To: bt_dooftlook

I’m sure you expected 59999999 people to tell you to upgrade didn’t you?lol. I never cease to be amazed at the # of people willing to provide you with an answer to a question you didn’t ask.

Anyway, the most important thing you need to do is get a back up of the data off of the pc. You can try booting into safe mode

http://support.microsoft.com/kb/122051

If you get into safe mode, you can troubleshoot easier there. But my recommendation is to make a backup pronto. Boot into safe mode. Try to fix the problem. If you can’t fix the problem with someone’s help (you are probably not going to get useful advice here because we can’t interact with the PC ourselves), then take all of these people’s advice and get a new pc. Most importantly, get the data off of that artifact.


29 posted on 04/14/2008 3:33:40 PM PDT by ChinaThreat (s)
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To: bt_dooftlook
I appreciate all the well meaning suggestions, but (don't laugh) his accounting package runs on MS-DOS...

We have backups of the data, but need to get the computer to boot properly...

30 posted on 04/14/2008 4:29:54 PM PDT by bt_dooftlook (Democrats - the "No Child/Left/Behind" Party)
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To: bt_dooftlook

Oh, and it is not on a network, so malware infection risk is minimal...


31 posted on 04/14/2008 4:53:10 PM PDT by bt_dooftlook (Democrats - the "No Child/Left/Behind" Party)
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To: mnehrling

Thank you for the detailed response - I was very curious about the WordPerfect-hang problem!


32 posted on 04/14/2008 4:54:16 PM PDT by bt_dooftlook (Democrats - the "No Child/Left/Behind" Party)
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To: bt_dooftlook

2008... glad you could join us.


33 posted on 04/14/2008 4:56:13 PM PDT by steveo (Time flies like an arrow, fruit flies like a banana.)
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To: mad_as_he$$; bt_dooftlook; mnehrling

I still have a computer that I run W95 on. I believe that replacing the battery is the thing I would check first. It was my first thought, and I’m glad to see mad... beat me to the post.

I love how fast that machine boots up, and I do a lot of my quick note-taking on it, and then simply turn it off. Nice to have so little operating system overhead.

mnehrling’s “printer driver” suggestion is probably the solution to the WP situation, though.


34 posted on 04/14/2008 5:04:48 PM PDT by AFPhys ((.Praying for President Bush, our troops, their families, and all my American neighbors..))
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To: AFPhys

Probably so. What I did know about WP I lost years ago!!!


35 posted on 04/15/2008 5:19:05 AM PDT by mad_as_he$$ (John McCain - The Manchurian Candidate? http://www.usvetdsp.com/manchuan.htm)
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To: mad_as_he$$

Are you saying that the weak battery is causing the computer to try to change to DST? BTW, I unclicked ‘Automaticaly adjust for DST’ while in safe mode and rebooted - still got lock-up.


36 posted on 04/15/2008 8:00:14 AM PDT by bt_dooftlook (Democrats - the "No Child/Left/Behind" Party)
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To: bt_dooftlook
Not necessarily but if the system is losing bios information because of the battery being weak that can cause erratic behavior. The clock is just something that gets shown to you. Most newer system have flash memory for the bios so the battery is not as important. Some very old low end systems depend on the battery for bios information retention. The other bios stuff may not become readily evident. On a system that is older it is probably not clear what may or not be evident to the user from the bios. I can tell you I have fixed several old systems with weird problems by replacing the battery.
37 posted on 04/15/2008 8:39:48 AM PDT by mad_as_he$$ (John McCain - The Manchurian Candidate? http://www.usvetdsp.com/manchuan.htm)
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