Free Republic
Browse · Search
General/Chat
Topics · Post Article

Skip to comments.

(Vanity) Need advice re: Computer debugging software

Posted on 07/11/2008 12:05:44 PM PDT by yankeedame

In my little house we have an HP desktop and an ARCHOS 605 wifi (amongh other things) and for the longest time they worked perfectly together.

Then one day they were no longer on speaking terms.

Though each by itself worked out-- and checked out-- AOK.

So, after some very careful investigation -- and a $$ an hour computer guy -- the problem almost certainly is a virus, or what have you.

So, can anyone recommand a good de-bugging program? We just have the plain-vanilla AOL virus protection (quit snickering) and so...well...any recommandations?

Thanks


TOPICS: Computers/Internet; Education; Miscellaneous
KEYWORDS: getamac; malware; microsoft; spyware; virus; windows

1 posted on 07/11/2008 12:05:44 PM PDT by yankeedame
[ Post Reply | Private Reply | View Replies]

To: yankeedame

I got a bad virus sometime back, couldn’t get rid of it so we used DBAN and wiped out the whole thing and started over.


2 posted on 07/11/2008 12:09:37 PM PDT by Snurple
[ Post Reply | Private Reply | To 1 | View Replies]

To: yankeedame

To really be sure, it is best to back up your data and start fresh. Personally (and professionally), I prefer Trend Micro’s products (antivirus.com). They have an online checker as well.


3 posted on 07/11/2008 12:09:49 PM PDT by Dr. Sivana (There is no salvation in politics)
[ Post Reply | Private Reply | To 1 | View Replies]

To: yankeedame

http://www.malwarebytes.org/products.php

Download the Malwarebytes’ Anti-Malware scanner from the above link. Run a scan and remove all malicious softwares found.

Then install Spybot Search and Destroy, and run a scan.

These two are two of the best cleaning utilites out there.


4 posted on 07/11/2008 12:09:55 PM PDT by CarrotAndStick (The articles posted by me needn't necessarily reflect my opinion.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: yankeedame

AVG will fix you up.

http://free.avg.com/ww.download-avg-anti-virus-free-edition


5 posted on 07/11/2008 12:16:13 PM PDT by Smogger (It's the WOT Stupid)
[ Post Reply | Private Reply | To 1 | View Replies]

To: yankeedame

Avast is pretty good, guards against the usual malware and also rootkits, which other free antivirus utilities generally don’t. http://www.avast.com/eng/download-avast-home.html

But your problem may be related to last week’s Windows Update, which had compatibility problems with some firewalls (including the very popular ZoneAlarm) which cut off internet access on afflicted machines. If you use ZoneAlarm (or if AOL’s utility has a firewall), try reducing your firewall setting to “medium”. That might bring back your internet connection.


6 posted on 07/11/2008 12:17:37 PM PDT by RightOnTheLeftCoast ([Fred Thompson/Clarence Thomas 2008!])
[ Post Reply | Private Reply | To 1 | View Replies]

To: yankeedame; Smogger

Ditto on the AVG.

Totally non-intrusive, very lightweight and highly effective.

Not to mention FREE!

http://free.avg.com/ww.download-avg-anti-virus-free-edition


7 posted on 07/11/2008 12:18:40 PM PDT by bamahead (Avoid self-righteousness like the devil- nothing is so self-blinding. -- B.H. Liddell Hart)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Snurple
Try Bit Defender
8 posted on 07/11/2008 12:20:47 PM PDT by The Great RJ ("Mir we bleiwen wat mir sin" or "We want to remain what we are." ..Luxembourg motto)
[ Post Reply | Private Reply | To 2 | View Replies]

To: yankeedame

You’ll also want to get Ad-Aware 2008 to purge all spy/adware from your system:

http://lavasoft.com/products/ad_aware_free.php


9 posted on 07/11/2008 12:21:02 PM PDT by bamahead (Avoid self-righteousness like the devil- nothing is so self-blinding. -- B.H. Liddell Hart)
[ Post Reply | Private Reply | To 1 | View Replies]

To: bamahead
Totally non-intrusive, very lightweight and highly effective.

I'm with you on the effectiveness, but not the other two adjectives.....ever since I installed the new version a couple of months ago, I've noticed that the daily scan takes three hours - and during this period my computer runs as if I'm on dialup again.

10 posted on 07/11/2008 12:25:25 PM PDT by ErnBatavia (...forward this to your 10 very best friends....)
[ Post Reply | Private Reply | To 7 | View Replies]

To: yankeedame
I've been satisfied with both McAfee and Trend Micro anti-virus packages.

One thing viruses like to do, is to disable any attempt to load AV software. So before you install one of those, you should probably run something like Stinger, which is McAfee's free offering that catches most common viruses.

11 posted on 07/11/2008 12:25:35 PM PDT by r9etb
[ Post Reply | Private Reply | To 1 | View Replies]

To: ErnBatavia
I noticed that the daily scan takes three hours - and during this period my computer runs as if I'm on dialup again.

Hmmm. Haven't noticed this because my daily scan runs at 3am and I'm usually Zzzzz.

You might want to check your scan options and change it to only scan executables as opposed to everything. That will definitely reduce the time. Not sure about the load though.
12 posted on 07/11/2008 12:38:14 PM PDT by bamahead (Avoid self-righteousness like the devil- nothing is so self-blinding. -- B.H. Liddell Hart)
[ Post Reply | Private Reply | To 10 | View Replies]

To: yankeedame
A virus killed your wireless lan? That would be odd.

Is your workstation setup as a DHCP client? What happens when you configure a static IP? Are you able to ping that router? Are you able to ping different hosts on your wlan? What happens when you manually flush the dns resolver cache, or manually force a dhcp renewal?

c:\>ipconfig /flushdns
c:\>ipconfig /release
c:\>ipconfig /renew

13 posted on 07/11/2008 12:39:47 PM PDT by gcraig
[ Post Reply | Private Reply | To 1 | View Replies]

To: ErnBatavia

If you are using AVG 8.0 try turning off the link scanner and the email scanner and see if that speeds up the scan. There has been a problem reported with 8.0 that is supposed to be fixed with the next update.


14 posted on 07/11/2008 12:45:25 PM PDT by Truth29
[ Post Reply | Private Reply | To 10 | View Replies]

To: yankeedame
My ISP (Road Runner) has provided CA Internet Security Suite free for years and I've had no problems.
15 posted on 07/11/2008 1:03:26 PM PDT by oh8eleven (RVN '67-'68)
[ Post Reply | Private Reply | To 1 | View Replies]

To: yankeedame

You probably need more than one since all have their quirks and oversights. You’ll get lots of standard suggestions.

One that I use is Threatfire, because it resides in your computer and stops malware from installing itself. Most anti-virus programs have to wait until the malware is identified as a threat, do the software engineering to meet the problem, and then download to your machine. This can obviously take some time.


16 posted on 07/11/2008 1:10:07 PM PDT by wildbill ( FR---changing history by erasing it from memory.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: wildbill; yankeedame
Actually, you need NONE of them.

Well, that's not quite true. You need to find out if you actually have a malware intrusion. So you'll want to try several of the malware detection products listed in the above threads.

But if you do find a virus, you need to wipe your disk, reinstall the OS and apps from read-only media and then restore your data from your last known good backup.

Once you've become infected with malware you can never be sure that you've found everything that it touched. The only way to be sure that you've actually gotten rid of it is to slick and restore.

That's industry best practice, regardless of what the sales types at Norton will tell you.

17 posted on 07/11/2008 1:17:07 PM PDT by Knitebane (Happily Microsoft free since 1999.)
[ Post Reply | Private Reply | To 16 | View Replies]

To: gcraig; yankeedame

An Archos 605 is a portable media player that connects over Wifi, not a router. It sounds like the computer can no longer connect to the media player.

Honestly, this sounds like a firewall issue, not a virus. The player probably got a new IP address that is blocked by the firewall.

Can the player connect over a USB connection?


18 posted on 07/11/2008 1:28:15 PM PDT by MediaMole
[ Post Reply | Private Reply | To 13 | View Replies]

To: ErnBatavia

If you are not an expert, I recommend blowing away the system and starting over. Viruses are much smarter now and can hide themselves.


19 posted on 07/11/2008 1:30:07 PM PDT by AppyPappy (If you aren't part of the solution, there is good money to be made prolonging the problem.)
[ Post Reply | Private Reply | To 10 | View Replies]

To: yankeedame

Buy some imaging software, reformat, reinstall software, image your machine and never worry about another virus, trojan, etc killing your machine...


20 posted on 07/11/2008 1:35:37 PM PDT by TomServo
[ Post Reply | Private Reply | To 1 | View Replies]

To: yankeedame

ABN (anything but Norton, I have AVG and it works well. AOL? For your Apple IIE?


21 posted on 07/11/2008 1:44:17 PM PDT by steve8714 (If they leave you alone are you free or at peace?)
[ Post Reply | Private Reply | To 1 | View Replies]

To: bamahead
Haven't noticed this because my daily scan runs at 3am and I'm usually Zzzzz.

I'm as much of a lightweight regarding computers as you'd ever find...but I got the definite impression that the machine must be ON for the scan to take place (comments about "if you missed the scan", etc....

Input appreciated - I'd switch mine to the graveyard shift also if I'm wrong.

22 posted on 07/11/2008 8:12:13 PM PDT by ErnBatavia (...forward this to your 10 very best friends....)
[ Post Reply | Private Reply | To 12 | View Replies]

To: Truth29
If you are using AVG 8.0 try turning off the link scanner and the email scanner and see if that speeds up the scan.

Appreciate the input....from a thread about this a week or so ago (keeping in mind I'm minimally tech-savvy), I disabled the link scanner....but the warnings about being "unprotected" scared me into re-enabling. Those would pop up each time I'd fire up the computer.

Confusion sucks....wish we had a teenager on the block who speaks English; he'd get it!

23 posted on 07/11/2008 8:16:09 PM PDT by ErnBatavia (...forward this to your 10 very best friends....)
[ Post Reply | Private Reply | To 14 | View Replies]

To: yankeedame

http://www.Trendmicro.com and run the free House Call scan.
Some of the other suggestions are also very good.


24 posted on 07/11/2008 8:19:18 PM PDT by The Mayor ( In GodÂ’s works we see His hand; in His Word we hear His heart)
[ Post Reply | Private Reply | To 1 | View Replies]

To: RightOnTheLeftCoast
But your problem may be related to last week’s Windows Update, which had compatibility problems with some firewalls (including the very popular ZoneAlarm) which cut off internet access on afflicted machines.

I spent an hour before I figured out the problem and dumped Zonealarm (and a couple of other programs. While I was at it, I blocked any further Windows updates to my computer. Glad to see you confirm that I was right (although the fact I got my internet working again was a big clue).

Any way to get my Zone Alarm working again? I miss the reliable firewall. (I am using something else at the moment, but I don't trust it.)

25 posted on 07/11/2008 8:53:40 PM PDT by PAR35
[ Post Reply | Private Reply | To 6 | View Replies]

To: PAR35

Great, glad your problem was something simple.

Microsoft and the ZoneAlarm folks are working on a fix. I’d expect it’ll be included in the next Windows Update.

I wouldn’t turn off the updates, but do set it to automatically download but manually install. That way, you can listen around for issues before applying. But the updates are important, so I wouldn’t turn them off forever.

I’d also recommend re-installing ZoneAlarm, but turn its controls to “medium”. That’s better than no firewall.


26 posted on 07/12/2008 11:33:26 AM PDT by RightOnTheLeftCoast ([Fred Thompson/Clarence Thomas 2008!])
[ Post Reply | Private Reply | To 25 | View Replies]

To: RightOnTheLeftCoast

I remember reading that Microsoft was issuing updates to break XP to force folks to go to Vista. I thought it was paranoia or FUD, but now I’m thinking that there was some truth to that.


27 posted on 07/12/2008 3:22:59 PM PDT by PAR35
[ Post Reply | Private Reply | To 26 | View Replies]

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
General/Chat
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson