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Help! Virus has the best of me. And is exposing my kids to constant penis enlargement ads.

Posted on 03/21/2009 7:08:22 AM PDT by Minn

The laptop in the house, which is currently the only computer in the house, has a bad virus/trojan/dropper that seems to have me beat. All clicks on Google are redirected to phony yellow pages. Most banner ads on normal sites are replaced with ads for a penis enlargement product (as if I need that). All communication with McAfee or attempts to download, update or reinstall McAfee fail. McAffe's instructions for disabling the virus by messing with IP address flushing do no good.

I'm hesitant to completly start over on this computer. It's an HP OEM machine that didn't come with a Windows disk, just a recovery partition. So I'm not even sure a restore from the partition will do any good, since who really knows what those do. I've searched all over for suspicious processes and registry start up settings without luck. Any ideas?


TOPICS: Computers/Internet
KEYWORDS: computerhelp; getamac; malware
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1 posted on 03/21/2009 7:08:22 AM PDT by Minn
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To: Minn

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2 posted on 03/21/2009 7:12:32 AM PDT by skipper18
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To: Minn

sounds to me like you have an adware/spyware problem..you can use AVG and SuperSpyWare to run on your PC which should take care of the problem..(I use them and have had no problems with that stuff)..

I can send you the .exe for both if you’d like..Freepmail me with an e-mail address to send them..


3 posted on 03/21/2009 7:13:25 AM PDT by GeorgiaDawg32 (A democrat will break your leg, then hand you a crutch and take credit for your being able to walk.)
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To: Minn

I had the same problem about a week ago. I upgraded my Norton to 2009, ran a full scan and it took care of it, finally.


4 posted on 03/21/2009 7:13:37 AM PDT by jennyjenny
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To: Minn

I’m deluged with spam advertising “penis enlargement”. The weird part is that I don’t have one of those appendages. And I don’t visit porn sites either.


5 posted on 03/21/2009 7:14:31 AM PDT by lilylangtree (Veni, Vidi, Vici)
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To: Slings and Arrows

ping


6 posted on 03/21/2009 7:15:04 AM PDT by GQuagmire (Who is EveningStar?)
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To: lilylangtree
And I don’t visit porn sites either.

You don't have to--sounds like they're visting *you*.

Cheers!

7 posted on 03/21/2009 7:15:58 AM PDT by grey_whiskers (The opinions are solely those of the author and are subject to change without notice.)
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To: Minn

Penis enlargement is big business.


8 posted on 03/21/2009 7:17:08 AM PDT by humblegunner (Where my PIE at, fool?)
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To: Minn

I had a similar problem, a friend of mine (computer guru) came over, messed with the computer for about 1 1/2 hours then realized a site had downloaded spyware. He went to the spyware website and just clicked on remove spyware. I don’t know if I am oversimplifying...take it for what it’s worth. Good luck!


9 posted on 03/21/2009 7:17:13 AM PDT by joesjane (The strength of the pack is the wolf - Rudyard Kipling)
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To: Minn

http://support.f-secure.com/enu/home/ols.shtml

http://housecall.trendmicro.com/

free online scanners


10 posted on 03/21/2009 7:22:16 AM PDT by boxerblues (Party like its 1773)
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To: GeorgiaDawg32

Interested...please please freepmail me also. I currently use AdAware, and SpyBOT


11 posted on 03/21/2009 7:22:19 AM PDT by harpu ( "...it's better to be hated for who you are than loved for someone you're not!")
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To: Minn
Go to the following link and download the Combofix.exe:

http://www.myantispyware.com/2007/10/08/combofix-another-free-anti-spyware-tool/

It's a free download. It will ask you to either Run or Save the executable. Click Save and save it to the desktop on your laptop. A blue command prompt screen will appear and it will ask you to install the Windows Recovery Console. Click Yes on that too. It looks like you have a Trojan Virus and ComboFix will remove all Trojan viruses and spyware that is currently running in the background. I had a similar problem on my laptop and it fixed it. You will notice when the ComboFix is being ran that your system time will turn into military time for about 5-10 minutes.

12 posted on 03/21/2009 7:22:34 AM PDT by BmoreRaven
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To: Minn

If only these devices or snake oil actually worked! One has to wonder how they get by putting this stuff on the air and over the internet since it is such blatant lies. It they worked, half the male population would buying this stuff so much the factories would be working overtime just to keep up with the demand. It would probably break the recession by putting so much money into the economy. Maybe you should send this onto “Tiny Tim” Geithner so he can “stimulate” the economy since none of his snake oil is doing much good.


13 posted on 03/21/2009 7:23:58 AM PDT by RichardW
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To: harpu

I used adware and spybot too..got rid of them..superAntiSpyware cleaned up the PC in one scan..


14 posted on 03/21/2009 7:24:01 AM PDT by GeorgiaDawg32 (A democrat will break your leg, then hand you a crutch and take credit for your being able to walk.)
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To: Minn
Download and run Malwarebyte's Anti-Malware. It's free and very effective.
15 posted on 03/21/2009 7:24:36 AM PDT by Paine in the Neck (Nepolean fries the idea powder)
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To: harpu

AdAware is fantastic. Been using it for years.


16 posted on 03/21/2009 7:25:18 AM PDT by advance_copy (Stand for life or nothing at all)
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To: Paine in the Neck

“Download and run Malwarebyte’s Anti-Malware. It’s free and very effective.”

Ditto. This is the one free program that will completely remove Vundo/Virtumonde. Most of the pay programs will not.


17 posted on 03/21/2009 7:26:41 AM PDT by Poser (American-American)
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To: Minn
The Hijackthis Home Page offers a FREE and great way to get an analysis of your system and then expert help, also free, on eliminating spyware.

This is an industry standard. All you do is this:

1) Download the latest version of Hijackthis.
2) Run a scan of your computer.
3) Upload the completed scan log file to one of many sites that support Hijackthis analysis.
4) Get a report and suggestions back from a human being volunteer that has experience in these matters.
5) Get step by step help from this human being in downloading and using whatever FREE software you need to fix your system. They will walk you through every step and stay with you until it is verified by another scan/log upload that the problems are fixed.

I've had to use hijackthis three times and each time it worked great and solved the problems. Even one tricky one that almost no one had ever even heard of!

Good luck.

Hijackthis home page and directions on how to use:

http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

18 posted on 03/21/2009 7:33:42 AM PDT by paulycy (BEWARE the LIBERAL/MEDIA Complex)
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To: lilylangtree
I’m deluged with spam

They flood the email ISP; thus, you get the emails.

I use Mailwasher to preview all ISP email before I ever open any.

Single email address version is free for home use.

I use ePrompter to preview email at Yahoo and Gmail. It is free/donationware for home use.

==

What virus checking/adware programs do you use?

I recently changed from AVG to Avast, as it runs more smoothly on my computer. AVG became glutware, sadly. Both AVG and Avast will do incoming and outgoing email scans.
19 posted on 03/21/2009 7:37:23 AM PDT by TomGuy
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To: GeorgiaDawg32; Paine in the Neck; harpu

“superAntiSpyware cleaned up the PC in one scan..”

“Download and run Malwarebyte’s Anti-Malware. It’s free and very effective.”


Spending a lot of time on the net looking for solutions to some friends problems I kept seeing that running a scan with those two free programs in succession did a great job of cleaning everything out.

I have been using them for a couple of months now it is a nice 1-2 punch.

harpu always remember to update the new program that you just loaded before you do your first scan (and all future scans of course), you probably know that but some people don’t.


20 posted on 03/21/2009 7:41:19 AM PDT by ansel12 (Romney (guns)"instruments of destruction with the sole purpose of hunting down and killing people")
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To: skipper18

What are you? A pervert?

What was the need to put all that stuff in the headline?


21 posted on 03/21/2009 7:41:56 AM PDT by JRochelle (Don't smoke the Hopium.)
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To: Minn

And remember when you are really beat, you can reformat the hard drive and reload your operating system and programs. Keep those in a folder or box somewhere so you have everything you need when you need to do it.


22 posted on 03/21/2009 7:41:57 AM PDT by Woebama (Paying for my neighbor's mortgage and Wall Street's bonuses sure is hard.)
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To: skipper18; Minn

Srike that Skipper18,

This was meant for Minn.


23 posted on 03/21/2009 7:42:58 AM PDT by JRochelle (Don't smoke the Hopium.)
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To: TomGuy; lilylangtree

I’m a huge free avast fan, every few years I have tried AVG for a while to compare them, avast is the friendlier, smoother, trouble free, more effective program.

I also use windows defender which runs real time (free) and spyware blaster which runs real time (free).


24 posted on 03/21/2009 7:46:51 AM PDT by ansel12 (Romney (guns)"instruments of destruction with the sole purpose of hunting down and killing people")
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To: Minn

Since you said you don’t have backup disks, I suggest you follow HP’s instructions on making a set of backup disks for your laptop from the recovery drive. It won’t help with your current problem, but may avert a future one.


25 posted on 03/21/2009 7:47:41 AM PDT by Abby4116
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To: paulycy
I'll second the Hijackthis. Those guys are great. I am a computer guy by trade and I have used them from time to time on strange problems.
26 posted on 03/21/2009 7:48:00 AM PDT by DYngbld (I have read the back of the Book and we WIN!!!!)
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To: skipper18

I bagged the resource-sucking MacAfee for Avast’s anti-virus, good ol’ Adaware, and Comodo’s firewall. All free

Either that or surf using a Linux machine.


27 posted on 03/21/2009 7:54:08 AM PDT by OpeEdMunkey (We seem to have reached a critical mass of stupid people.)
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To: humblegunner; SortaBichy

On Halloween, I just throw it over my shoulder and go as a gas pump....no White Man’s Disease here.


28 posted on 03/21/2009 7:58:20 AM PDT by ErnBatavia (Here's hoping the Kennedy family trust is in deep....with Madoff)
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To: DYngbld
I'll second the Hijackthis. Those guys are great.

I'll third that! I'm an (unemployed) IT guy and have used the tool and the info on the site to remove some nasty stuff.

29 posted on 03/21/2009 7:59:18 AM PDT by OpeEdMunkey (We seem to have reached a critical mass of stupid people.)
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To: Minn
There shouldn't be a problem with your recovery partition. Operative word is shouldn't. All laptops come that way nowadays. No install disks. You should have an option, booting from "off", to boot "recovery partition" or some similar nomenclature.

The problem with ad/spyware, is, no matter what tools you use to try and remove it, you can never be really sure. Clean wipes and re-installs are the only way. Also, as you've noticed, attempts to contact websites that can help are being redirected. And even if you could download and install a tool, you still have to worry that that file might get infected, and start your problems all over again.

Sorry, not trying to ruin your day.

30 posted on 03/21/2009 7:59:39 AM PDT by AFreeBird
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To: humblegunner

It certainly is a growing business.


31 posted on 03/21/2009 8:00:35 AM PDT by dangerdoc (dangerdoc (not actually dangerous any more))
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To: JRochelle
What was the need to put all that stuff in the headline?

You have headline envy.

32 posted on 03/21/2009 8:02:19 AM PDT by humblegunner (Where my PIE at, fool?)
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To: Minn

Get Norton- forget McAfee
Worked for me


33 posted on 03/21/2009 8:05:19 AM PDT by silverleaf (Freedom's just another word for "nothing left to lose")
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To: Minn

If you have XP do a restore, if you can find a restore point,or Use a good anti-virus, if those two things don’t work hopefully you have a backup image saved. However, I would run something like Spyware Doctor or other anti-spyware software because it sounds as if you are infected with spyware, not a virus. They are very similar to a virus but usually take a different type of anti software to get rid of. I had a friend who had a spyware infection just about like you describe except hers didn’t show sex related ads. It would take her to another web site as soon as she opened the browser. Another cure after you clean your machine is to make sure you run FireFox and not IE.


34 posted on 03/21/2009 8:06:30 AM PDT by calex59
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To: Minn
Linux Mint
35 posted on 03/21/2009 8:07:44 AM PDT by Stentor
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To: Minn

Clean-up:

If you are using Internet Explorer, from IE select “Tools”, “Internet Options”, “General Tab” and delete history.

Download and install Adaware (free for personal use).

Reboot and run Adaware in Safe Mode. This is a very safe and effective cleanup tool, have used it since it would fit on a 3-1/2” floppy. Don’t run the active protection mode, waste of resources.

If this does not fix your problem, you might resort to Hijack This, but it should be used with extreme caution. Especially if you are not experienced in computer cleanup. It is a great tool, but you can also trash the system with it.

There are a lot of VX and Winsock hacks that this will not cleanup, but this is about all I would suggest an inexperienced person to use.

Advice when you get it cleaned up.

Never use Internet Explorer. Too many hacks and too poor security.

Download and install Firefox. It is faster and better. Have used it since it’s inception and it is great.

Find another mail client, do not use Outlook or OutlookExpress. Also set your e-mail client up in text only format. Do not use HTML in e-mails.

I use Windows daily, but my personal machine is a Linux box.

“Safe Surfing my friend”


36 posted on 03/21/2009 8:08:38 AM PDT by Texas Fossil
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To: Minn

Before you delete it could you get me a phone number or sumthin’?


37 posted on 03/21/2009 8:11:02 AM PDT by MARTIAL MONK
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To: Minn

Join AOL. Their technicians are the best.


38 posted on 03/21/2009 8:12:56 AM PDT by Mashood
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To: humblegunner
...big business.

It's small business right now, but it could be really big!

For only $19.95.

39 posted on 03/21/2009 8:28:58 AM PDT by uglybiker (AAAAAAH!!! I'm covered in BEES!)
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To: Minn

Don’t screw with trying to remove it. Just boot and choose the ‘Recover’ option and then let it do it’s thing.

If there is nothing on your hard drive you care about this is the best option that takes the least amount of time.


40 posted on 03/21/2009 8:39:13 AM PDT by VeniVidiVici (Yes, Gorbachev is better than Obama. At least Gorbachev admitted he was a Communist)
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To: Paine in the Neck
load and run Malwarebyte's Anti-Malware. It's free and very effective.

I second that. Smetimes you may have to run it 5-6 times in a row to completely rid yourself of trojans but it does work

41 posted on 03/21/2009 8:40:46 AM PDT by Oshkalaboomboom
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To: Texas Fossil; Minn

I use Avast! (home version) It’s free and works damn well.


42 posted on 03/21/2009 8:45:09 AM PDT by wolfcreek (There is no 2 party system only arrogant Pols and their handlers)
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To: OpeEdMunkey; Minn
Surfing with Linux is what I would suggest....

find someone with an old machine...not too old...and get a copy of ...say Puppy Linux...fact you could run it from a CD or a USB flash card if your computer could handle that.

See this for

Puppy Linux

43 posted on 03/21/2009 8:48:22 AM PDT by Ernest_at_the_Beach (What happened to my IRAs)
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To: Minn

Had the SPAM problem several years ago. The ultimate solution was to drop my ISP (MSN) and go with Earthlink and their spamblocker. I have since used Comcast and WOW (package deals) with only minor and temporary problems.

In my experience, Norton is a good program, but once you are on a spam list, it can do nothing about it.

Be careful about where you post your URL. I “registered” to send free e-mail Christmas cards and went thru about 3 months of spam before they quit (partial thanks to my blocked senders list).


44 posted on 03/21/2009 8:53:27 AM PDT by neocon1984
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To: humblegunner
Penis enlargement is big business.

We should all be comforted to know that no one in the current administration needs this. They are already all big pr*cks.

45 posted on 03/21/2009 9:06:16 AM PDT by FrogMom (No such thing as an honest democrat!)
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To: Minn

Find another computer...
go to download.com
download AVG free addition onto a flashdrive.
bring flash drive to infected computer.
Stop or UN-Install McAfee
download AVG onto infected computer.
Run scan with AVG...
At this point go shopping..it takes about 2hrs

Problem solved!

McAfee is a huge program...AVG is not and is used by over a few million people

Have a great day!!


46 posted on 03/21/2009 9:09:34 AM PDT by OL Hickory (Where is the America I knew as a boy?)
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To: jennyjenny

Norton works!
Trouble is, now they are hitting TV big time.


47 posted on 03/21/2009 9:17:01 AM PDT by dusttoyou (Live Free or Die)
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To: FrogMom

ROFL!


48 posted on 03/21/2009 9:33:35 AM PDT by Ernest_at_the_Beach (What happened to my IRAs)
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To: JRochelle
What are you? A pervert? What was the need to put all that stuff in the headline?

Because putting this: Photobucket On every web page with banner ads I visit is what this particular application is all about. I thought it might help people identify it? I'm tired of my pre teen girls seeing it, that's how perverted I am. Stay away from medical brochures in the waiting room. You might get the vapors.

49 posted on 03/21/2009 10:31:22 AM PDT by Minn (Here is a realistic picture of the prophet: ----> ([: {()
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To: humblegunner

LOL!


50 posted on 03/21/2009 10:31:40 AM PDT by Red in Blue PA (If guns cause crime, then all of mine are defective.)
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