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Acer's Everywhere. How Did That Happen?
The New York Times ^ | 6/27/2009 | ASHLEE VANCE

Posted on 06/30/2009 12:49:58 PM PDT by TChris

This year, Acer appears poised to overtake Dell as the world’s second-largest seller of personal computers, which would put a real dent into one of America’s favorite dorm-to-empire business stories. And if this comes to pass, Acer would trail only Hewlett-Packard; no computer company based outside the United States has ever climbed so high.

(Excerpt) Read more at nytimes.com ...


TOPICS: Computers/Internet
KEYWORDS: acer; computers; dell; hp
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I own an Acer notebook. I hate the way they configured it at the factory, but the hardware seems to be pretty decent quality for the price.

Gripes:

  1. No Windows setup media (I've since created my own DVD)
  2. Only data repair option is COMPLETE system restore to factory configuration. (Wipe out everything on the drive and start over.)
  3. Drive partitioned with 50% (!!) space reserved for backups
  4. Useable partion formatted as FAT32
  5. TONS of redundant, bloated, slow fluffware
Since I've created my own Windows setup media and reloaded the system from scratch, it's a pretty good machine.

Acers are good low-end-to-mid-level PCs.

1 posted on 06/30/2009 12:49:58 PM PDT by TChris
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To: ShadowAce

Tech Ping please? :-)


2 posted on 06/30/2009 12:51:32 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: TChris

I bought my Acer because of the price. Besides, most components seem to come from China anyway.


3 posted on 06/30/2009 12:52:42 PM PDT by ABQHispConservative (A Blue Dog Democrat is an oxyMoron!)
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To: TChris; rdb3; Calvinist_Dark_Lord; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; JosephW; ...

4 posted on 06/30/2009 12:53:49 PM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: TChris

One important point - Acer’s tech support department isn’t in India.


5 posted on 06/30/2009 12:54:56 PM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: TChris

Acer is a good choice if:

1) You know your way around fdisk, qpart, etc
2) You have built your own before
3) You can do you own tech support
4) You can load and unload OSes at will
5) You want to pay the lowest possible price for reasonably good hardware

Just my opinion


6 posted on 06/30/2009 12:56:05 PM PDT by taxcontrol
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To: TChris

I am typing on an Acer Aspire netbook now, $350 at Costco. It does email and surfing and keeps my DH and me from fighting over the computer. Also it travels really well due to the size.


7 posted on 06/30/2009 12:58:21 PM PDT by pbear8 (Praying for my beloved)
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To: Spktyr
One important point - Acer’s tech support department isn’t in India.

Pakistan....Afghanistan....Kurdistan? Where is it?

8 posted on 06/30/2009 12:58:44 PM PDT by cbkaty (I may not always post...but I am always here......)
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To: TChris

Obama voters buy Acer?


9 posted on 06/30/2009 12:58:45 PM PDT by Redleg Duke ("Sarah Palin...Unleashing the Fury of the Castrated Left!")
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To: taxcontrol
Acer is a good choice if:

I agree.

May I add an OR to your list?

-OR- You don't have terribly high expectations for your computer anyway. (The performance deficit of a factory-configured Acer wouldn't bug you.)

10 posted on 06/30/2009 1:01:21 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: cbkaty

Canada, I believe.


11 posted on 06/30/2009 1:04:17 PM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: All
I picked up an Acer refurb for a cheap media box; 4Gb, Dual Core 5000+, DVD, etc. Vista home premium, NINE USB ports, eSATA, Firewire, and GeForce 8200 graphics and a very small form factor for $350.

It's doggone good, I'm only using it to play movies from the NAS and off of Netflix so it doesn't see any heavy duty use but price/performance has been so good that I'm going for their AH340-UA230N home server to replace the first gen NAS box that I'm not real fond of.

No way could I build something in those form factors for those prices.

12 posted on 06/30/2009 1:07:02 PM PDT by Proud_texan (Scare people enough and they'll do anything.)
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To: TChris

Anyhting BUT HP. I dont have a problem with Dell because I have friends who speak Flip and they can sweet talk the tech people. My HP laptop has got to be the worse bar-none.

HP’s CS line is India, but the 1st tier is Canada, but they have an attitude problem as well.


13 posted on 06/30/2009 1:07:04 PM PDT by max americana
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To: TChris

FAT32 partition may be a utility partition which includes restore options??? Some laptops are configured that way.

I understand what you mean about fluffware. I spend a good bit of time removing it on busienss level laptops, which makes me nuts.


14 posted on 06/30/2009 1:07:38 PM PDT by Roses0508
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To: TChris

For some reason the PC assembly manufacturing industry has been historically one of meteoric rises and falls. More so than most industries than I can think of.


15 posted on 06/30/2009 1:09:31 PM PDT by 2 Kool 2 Be 4-Gotten
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To: Roses0508
FAT32 partition may be a utility partition which includes restore options??? Some laptops are configured that way.

The restore partition was FAT32 as well, but the main Windows partition came from the factory as FAT32.

Bizarre.

It's easy enough to fix, but how many average users will pop up the command prompt and type "C:\>convert c: /fs:ntfs"?

16 posted on 06/30/2009 1:11:57 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: TChris
Since I've created my own Windows setup media and reloaded the system from scratch, it's a pretty good machine.

I've followed that course with every PC I've owned.

17 posted on 06/30/2009 1:12:06 PM PDT by cynwoody
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To: TChris

I have been happy with Dell over the past 10-12 years. My only complaint is that the final prices are not as low as you initially expect. The quality has been good.

The best quality PC I ever owned was an IBM PS2. It had a 10” color monitor, upgraded to 250K RAM and a 40M (supersized) hard disk. The 286 CPU was a little slow, with 1-2 wait cycles.

The 1988 street price for that model was $4500. I got a 50% discount buying it through my university. It ran Word for DOS and very little else. However, it just would not die, and no one would take it as a donation. Finally, I had to take it out of the basement and apply my 10 lb. sledge hammer.


18 posted on 06/30/2009 1:13:04 PM PDT by neocon1984
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To: Proud_texan
No way could I build something in those form factors for those prices.

Yeah. A guy can't build a box for what he can buy one these days. ...at least until you get up there in the price spectrum a bit.

19 posted on 06/30/2009 1:13:25 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: neocon1984
I have been happy with Dell over the past 10-12 years.

Same here. (My employers for the past 15 years or so have all been 98% Dell shops.)

With only a few oopses along the way (The first black Optiplex cases, the GX260s with the bad electrolytic capacitors, a handfull of bad Maxtor and Seagate HDDs...) I have to say that I've been quite pleased with the Dells I work with.

Oh, and DELL INCLUDES A WINDOWS SETUP DISC WITH THEIR MACHINES!! I wish the others would learn.

20 posted on 06/30/2009 1:17:33 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: taxcontrol
If this screen does not scare you then you may buy an Acer:

21 posted on 06/30/2009 1:26:34 PM PDT by MikeWUSAF (Extreme vitriol and rancorous replies served daily. - Mike W USAF)
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To: TChris
"Useable partion formatted as FAT32"

This has always blown my mind. Why in the hell do they do this? Every ACER I've ever worked on, which have been many, I've always converted the filesystem to NTFS before doing anything else. At one point I was working on so many ACERS that people at work were bringing to me, I thought about calling myself an official ACER repair tech. lol

22 posted on 06/30/2009 1:31:13 PM PDT by KoRn (Department of Homeland Security, Certified - "Right Wing Extremist")
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To: taxcontrol

That’s a VERY good assessment!! lol


23 posted on 06/30/2009 1:32:07 PM PDT by KoRn (Department of Homeland Security, Certified - "Right Wing Extremist")
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To: Spktyr

Tech support in India?
We own a Dell, a Toshiba, and a Gateway. I’ve called tech-support on all of them at one time or another and ALL of them are in India. They may all actually have the same tech-support. The world is out-sourced.


24 posted on 06/30/2009 1:36:19 PM PDT by Huebolt
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To: TChris
Bizzare partitions, sounds like a mishap that shouldn't have left the factory. I work for a company that provides network and computer support to small and medium sized businesses.

It's easy enough to fix, but how many average users will pop up the command prompt and type "C:\>convert c: /fs:ntfs"?

Made me laugh so hard I fell off my chair!!!! Most of my customers fall out when you try to get them to go to a command prompt.

25 posted on 06/30/2009 1:36:20 PM PDT by Roses0508
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To: 2 Kool 2 Be 4-Gotten
For some reason the PC assembly manufacturing industry has been historically one of meteoric rises and falls. More so than most industries than I can think of.

The PC hardware industry is one of the few remaining bastions of nearly pure free enterprise. What one vendor does well to gain market share can be relatively easily dupicated by another.

As Capitalism is intended: the consumer wins... and wins... and wins.

As of the 1 GHz Pentium III -- roughly -- the home PC entered what had been the realm of the supercomputer (Cray 1). It takes even less time now for supercomputer power to become average user power than it did then.

How I love free enterprise. :-)

26 posted on 06/30/2009 1:39:46 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: TChris

Two anecdotes?

My wife’s Compaq died at a convention- with all her stuff she needed on it! Rushed to Wallyworld, got an Aspire, she set it up while I pulled the Compaq HD and hooked it to a USB universal drive adaptor- day saved, and she loves the damned thing better than the two previous laptops.

Checking back at Wally? They can’t keep the things in stock.


27 posted on 06/30/2009 1:40:19 PM PDT by backhoe (All across America, the Lights are going out...)
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To: Roses0508
Bizzare partitions, sounds like a mishap that shouldn't have left the factory.

See Korn's post at #22. Apparently, Acer thinks it's a good idea. *shrug*

Made me laugh so hard I fell off my chair!!!! Most of my customers fall out when you try to get them to go to a command prompt.

Yeah, I could almost hear users' hearts racing and see their eyes glazing over as I typed it. :-)

28 posted on 06/30/2009 1:43:29 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: max americana

I’m with you on HP- NEVER AGAIN

The drive bays broke and I cannot reach my CD-ROM drive, the ‘cage’ that enclosed the disk drives is welded in place, there is no way to remove them.

The slots in the back to install hardware boards open up on NO SLOT!!!!

The tech support is horrendous and their software is a pain in the butt and crashes my system more than anything else


29 posted on 06/30/2009 1:47:25 PM PDT by Mr. K (physically unabel to proofreed (<---oops))
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To: backhoe

Had a late year shopping so when the Wii’s were all sold out I got THREE acers for my little girls for Christmas. They love them and so do I

Good cheap machines


30 posted on 06/30/2009 1:48:44 PM PDT by Mr. K (physically unabel to proofreed (<---oops))
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To: TChris

Anymore comments about Acer laptops?


31 posted on 06/30/2009 1:52:02 PM PDT by dennisw ("stealth tribal warfare" is what the Sotomayor nomination is about)
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To: dennisw
Anymore comments about Acer laptops?

Yes.

32 posted on 06/30/2009 1:54:46 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: taxcontrol
Acer is a good choice if:

Can you get it without paying the Micro$oft tax?

33 posted on 06/30/2009 1:55:47 PM PDT by LTCJ (God Save the Constitution - Tar & Feathers, The New Look for Summer '09)
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To: TChris
S'funny, isn't it? I guess it's buying in volume and then lots of less than top of the shelf components.

I do like picking the parts for my work machines but wow, it's starting to get to where it's just too expensive, maybe better to buy and toss after a year.

34 posted on 06/30/2009 1:56:16 PM PDT by Proud_texan (Scare people enough and they'll do anything.)
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To: LTCJ
Can you get it without paying the Micro$oft tax?

Looks like no, for now.

They used to have a Linux model, but I don't see one now.

35 posted on 06/30/2009 2:11:31 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: TChris

Well all of the above is true except for apple - they have been able to build a strong brand - using all sorts of strategies - both engineering based as well as marketing based.


36 posted on 06/30/2009 2:13:04 PM PDT by 2 Kool 2 Be 4-Gotten
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To: 2 Kool 2 Be 4-Gotten
Well all of the above is true except for apple - they have been able to build a strong brand - using all sorts of strategies - both engineering based as well as marketing based.

You think the PC industry's growth and success hasn't had an effect on Apple? I guarantee you it has.

Just as AMD's success has made Intel produce a better product at a lower price, the PC universe has continued to improve on all the Mac's dominant areas. That forces Apple to continuously improve the Mac as well, all thanks to free enterprise.

37 posted on 06/30/2009 2:17:21 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: TChris

What you say is true, but that wasn’t really my point. My point was that it’s hard to build brand loyalty in the PC manufacturing business (hence the rises and falls) but the sole exception to that rule has been apple. Which I don’t say as an apple fanboy - just simply making the observation.


38 posted on 06/30/2009 2:19:56 PM PDT by 2 Kool 2 Be 4-Gotten
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To: 2 Kool 2 Be 4-Gotten
What you say is true, but that wasn’t really my point. My point was that it’s hard to build brand loyalty in the PC manufacturing business (hence the rises and falls) but the sole exception to that rule has been apple. Which I don’t say as an apple fanboy - just simply making the observation.

Ahh, OK. Gotcha.

You're right about that, with the possible exception of Dell. They've been around from the start, and more or less doing it right too.

39 posted on 06/30/2009 2:22:00 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: dennisw

I have a three-year-old Acer Travelmate 8204, and it’s easily the best laptop I’ve ever owned. I’m the kind of person that’s been building their own computers since they were in their teens (mid-90s) and has run the range of OSs - Linux (since Slackware ‘95), FreeBSD, Windows (since Windows For Workgroups 3.1), and even OSX (on my Dell Mini 9), and I work as a software engineer, so I think I’m pretty up-to-date on this stuff. If I buy another laptop, which I don’t see happening in the near future because I still love my Acer, it’ll more than likely be another Acer. It was even easy to upgrade (I updated the processor, memory, and HDD to the latest I could) and it runs Vista/Ubuntu perfectly.

At the time (not sure about now), it was hard to to find a laptop for as cheap as I did that had the resolution I wanted (1680x1050), and it looks great on my TV too.

The only issue I’ve had with it is that I had to replace the CPU fan (and occasionally I have to clean the dust out of it), and that was a little difficult to find (look on Ebay). Other than that, if you know what you’re doing, Acers are a great computer.


40 posted on 06/30/2009 2:22:18 PM PDT by Echo4C
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To: Echo4C

Also, two other things I forgot to mention - I love the keyboard on the Acer, with the slight curve to it (think natural keyboard but not as extreme), and the keys feel nice.

The touchpad is also nice. My work computer is a Dell laptop, and I can never get over how terrible the keyboard/touchpad are.


41 posted on 06/30/2009 2:25:25 PM PDT by Echo4C
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To: dennisw
I have an acer aspire with a 15" screen that I've had for a couple of years. It has a intel centrino processor. I paid about $350 for it.

I wiped my HD before even starting the original OS. I have XP on it.

It has been very good for me.

I work in tech and have many windows, mac and linux laptops and desktops. I don't need high end graphics for what I do, so I usually buy as cheap as possible. The Acer fits the bill for me.

I got an email from circuit city yesterday. They have a 15" Acer refurb with 3GB mem, 160 GB HD and vista home for $299. The only thing I didn't like is that it had an AMD processor rather than intel.

I was thinking of getting it for my son. I buy mostly refurbs/returns, say from from Dell outlet, if I can, so being a refurb doesn't bother me. A lot of times the big box stores send back units they haven't sold and Dell, etc., can't sell them as new.

42 posted on 06/30/2009 2:40:44 PM PDT by longjack
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To: TChris

How did it happen?

Easy, Acer has been on a buying spree for the last four years or so.

They’ve bought numerous European PC VAR’s, and couple of Taiwan ODM/OEM’s (such as E-Ten), and a few Manufacturers that we all know, such as Gateway (which had just bought E-Machines and most of Packard Bell), and PB Holdings (owners of the rest of Packard Bell and other small name/niche producers). And some peripheral device manufacturers, as well.

Prior to all of this, Acer was a fairly high quality product. Nut, now, most of their stuff is bottom to mid range, at best.

That said, my Brother just bought an Acer Aspire TUba, 17”, with all the cheap bells and whistles laptop. I “helped him out” by installing Win7 as a dual boot. Everything worked well, except their display driver was crap. Luckily, nVidia had it on their website for download.


43 posted on 06/30/2009 2:51:33 PM PDT by papasmurf (Save us from 0bama, I prayed. Then I heard, "the 2nd, I saved")
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To: TChris

I just shook my head a decade ago when a friend bought five Acer computers for his business. Since then, I’ve purchased twenty-five Dells and sworn by them. I recently bought an Acer Aspire One netbook and absolutely love it. I find myself using it very frequently (its got XP on it) and for $239 I’m not exactly paranoid about dropping/breaking/losing it. I’m going to buy one for each of my family members.


44 posted on 06/30/2009 2:53:46 PM PDT by philled (A government that robs Peter to pay Paul can always depend on the support of Paul.-- GB Shaw)
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To: papasmurf
Prior to all of this, Acer was a fairly high quality product. Nut, now, most of their stuff is bottom to mid range, at best.

I haven't seen any change in their quality level, personally.

A buying spree is fine by me. Dell has made some strategic purchases along the way themselves. (I believe they own Alienware, for example.)

I agree that they are low-to-mid machines, and for many people that's just fine.

45 posted on 06/30/2009 2:54:58 PM PDT by TChris (There is no freedom without the possibility of failure.)
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To: TChris

I’ve had two of their earlier laptops. The one I remember, and still have, is an Acer Note Lite. Great and durable little machine, too. Finally gave up the ghost after having been dropped one too many times on the power connector.

The MoBo wouldn’t take another soldering. LOL Now, it sits on the “good old memory” shelf, along with some of my other old favs, like my Dauphin with a MS PenOS, and my quad processor HP 486DX4-100.

I have zero issues with with any range of machine, low-mid-high, or whatever. They all have their place and a price point. :)


46 posted on 06/30/2009 3:05:06 PM PDT by papasmurf (Save us from 0bama, I prayed. Then I heard, "the 2nd, I saved")
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To: longjack
The Dell outlet is the best kept secret in the industry, most people will never find it.

BTW Dell Inspiron 1720 w/3GB RAM Oversize Bat., and a Core 2 Duo for 629 last time round...

47 posted on 06/30/2009 3:13:26 PM PDT by Woodman ("The law is a funny thing")
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To: longjack

Thanks very much for giving Acer laptops a review. We were also happy with a Dell refurb laptop. Turns out the precvious buyer had never used it though he may have turned the power on


48 posted on 06/30/2009 3:16:44 PM PDT by dennisw ("stealth tribal warfare" is what the Sotomayor nomination is about)
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To: Woodman
The Dell outlet is the best kept secret in the industry

Most definitely. My desktops are all from there.

49 posted on 06/30/2009 3:19:30 PM PDT by longjack
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To: Echo4C

stuff. If I buy another laptop, which I don’t see happening in the near future because I still love my Acer, it’ll more than likely be another Acer. It was even easy to upgrade (I updated the processor, memory, and HDD to the latest I could) and it runs Vista/Ubuntu perfectly........

Was all that upgrading easy to access from the bottom by undoing a few screws? Did you have to unsolder the CPU to upgrade? THANKS!


50 posted on 06/30/2009 3:21:31 PM PDT by dennisw ("stealth tribal warfare" is what the Sotomayor nomination is about)
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