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Latest Microsoft Updates crashed Vista Home Premium on HP laptop (Vanity)
My son's dorm room ^ | 09/26/2009 | blueflag

Posted on 08/26/2009 12:04:52 PM PDT by Blueflag

[THIS IS A GOOD OLE' FASHIONED VANITY]

OK, so my son calls me from Auburn ...

Right after downloading and installing the latest updates from our friends in Redmond, the OS crashes into a memory dump/ BSOD.

Vista Home Premium 64 bit on an HP notebook duo core 2 quad etc etc.

It'll boot and run in safe mode, but something Microsoft sent out conflicts BIG time.

I called Geek Squad to set up an appt for him, and the gentleman at Geek Squad said they had been getting a LOT of calls about laptops crashing after a Windows update.

Shoulda bought him that Macbook ;-)


TOPICS: Business/Economy; Computers/Internet
KEYWORDS: blue; lowqualitycrap; screen; updates; vista
[THIS IS A GOOD OLE' FASHIONED VANITY]

OK, so my son calls me from Auburn ...

Right after downloading and installing the latest updates from our friends in Redmond, the OS crashes into a memory dump/ BSOD.

Vista Home Premium 64 bit on an HP notebook duo core 2 quad etc etc.

It'll boot and run in safe mode, but something Microsoft sent out conflicts BIG time.

I called Geek Squad to set up an appt for him, and the gentleman at Geek Squad said they had been getting a LOT of calls about laptops crashing after a Windows update.

Shoulda bought him that Macbook ;-)

Sic Semper Tyrannis

1 posted on 08/26/2009 12:04:53 PM PDT by Blueflag
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To: Blueflag

Yeah and sooooo????


2 posted on 08/26/2009 12:06:36 PM PDT by Paul46360
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To: Blueflag
1. Close laptop.
2. Buy beer.
3. Drink beer.
4. Problem solved.

3 posted on 08/26/2009 12:07:55 PM PDT by 1rudeboy
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To: Paul46360

The “SO???” is be sure to make use of “restore points” if you are a MS victim ... so you can go backwards in time if “undocumented features” of an update ruin your computing day.


4 posted on 08/26/2009 12:08:11 PM PDT by Blueflag (Res ipsa loquitur)
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To: Blueflag

Yessir. I updated 8 systems and 6 are unusable now. Thank God I stopped at only 8.

We were planning a move to Ubuntu anyway, I guess I’ll get it installed on those 6 first.


5 posted on 08/26/2009 12:09:25 PM PDT by BJClinton (One Big Ass Mistake America)
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To: Blueflag

Mine crashed too.


6 posted on 08/26/2009 12:10:13 PM PDT by fatima (Free Hugs Today :))
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To: Blueflag

It happened to me once on an old NT (4?) installation. I downloaded the latest patches and it resized the kernel, which ended up overwriting the boot sector, resulting in a somewhat expensive door stop.

I had to do a Level 0 format and reinstall from scratch.

Hope that didn’t happen here...


7 posted on 08/26/2009 12:10:56 PM PDT by freedumb2003 (Communism comes to America: 1/20/2009. Keep your powder dry, folks. Sic semper tyrannis)
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To: Blueflag

*Very* common with the latest MSFT updates. I generally advise waiting for about a month after they come out except for security patches.


8 posted on 08/26/2009 12:11:10 PM PDT by Attention Surplus Disorder (It's better to give a Ford to the Kidney Foundation than a kidney to the Ford Foundation.)
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To: Blueflag

My OS is gone.


9 posted on 08/26/2009 12:11:12 PM PDT by fatima (Free Hugs Today :))
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To: 1rudeboy

LOL!

You’re just a simply kinda guy, huh?

;-)


10 posted on 08/26/2009 12:12:51 PM PDT by RushIsMyTeddyBear (“During times of universal deceit, telling the truth becomes a revolutionary act.” -George Orwell)
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To: fatima

my son’s laptop WILL boot in safe mode, so he can do a system restore point thing ...


11 posted on 08/26/2009 12:14:17 PM PDT by Blueflag (Res ipsa loquitur)
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To: Blueflag
"Shoulda bought him that Macbook ;-)"

Should've installed Win7 x64.

12 posted on 08/26/2009 12:14:43 PM PDT by the anti-liberal
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To: Blueflag
This is the message I got on my new HP laptop (w Vista)

IRQL_NOT_LESS_OR_EQUAL
rolling back my video driver worked for a while, but this last time, my laptop wouldn't respond at all. I had to rebuild the OS from the rescue discs.

Had I the cash on hand, I would have purchased a MAC and needed software, but hindsight is 20/20
13 posted on 08/26/2009 12:17:13 PM PDT by The Louiswu (I live vicariously, through myself.)
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To: Blueflag

I tried system restore and it begins and then says error.GRRRRRR


14 posted on 08/26/2009 12:17:45 PM PDT by fatima (Free Hugs Today :))
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To: Blueflag
Could you tell me a little more about the specific error code? Might help me to look it up. I'm finding a lot on Vista update crashes for laptops on google.
15 posted on 08/26/2009 12:20:02 PM PDT by mysterio
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To: Blueflag

You called Geek Squad? LOL!


16 posted on 08/26/2009 12:20:25 PM PDT by ledzep75
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To: fatima

are you logged on?


17 posted on 08/26/2009 12:24:15 PM PDT by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: the anti-liberal

—> THIS machine *IS* windows 7 RC 64


18 posted on 08/26/2009 12:25:17 PM PDT by Blueflag (Res ipsa loquitur)
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To: Blueflag

Your son is in college. Surely, he can find someone to barter with than having you get raped by the Geek Squad!

As far fixing the problem, doing system restore in safe mode should roll it back before the patch was applied.


19 posted on 08/26/2009 12:25:56 PM PDT by ledzep75
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To: mysterio

I can’t see the error code, cuz my son is at school. He says it displays briefly for about 5 seconds then the screen goes blank. Lots of usual stuff about BIOS and hex code addresses.


20 posted on 08/26/2009 12:26:28 PM PDT by Blueflag (Res ipsa loquitur)
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To: Blueflag

I don’t use the restore point...eats up mem and hd space,
besides, if the restore point includes a timed released virus you are stuck.


21 posted on 08/26/2009 12:27:49 PM PDT by Paul46360
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To: driftdiver

Stop it :)))) I am at the office.The one at home is an acer.I just bought a netbook and will pick it up on the way home.


22 posted on 08/26/2009 12:28:25 PM PDT by fatima (Free Hugs Today :))
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To: Paul46360

What do you use.I don’t feel like paying to have this fixed.


23 posted on 08/26/2009 12:29:31 PM PDT by fatima (Free Hugs Today :))
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To: Blueflag
Yeah, that's frustrating. You might find a potential solution on the google search I linked. Just remember, if you are having a computer problem, at least 1,000 other people have it as well, and probably 200 of them started a thread about it. The key is figuring out the phrases they used to describe the problem. Get that right, and you'll find some threads. And on at least a few of those threads, someone will have proposed a successful resolution to the problem.

In other words, the internet rocks. My machine is now almost five years old because I was able to find threads that described how to solve my crash issues.
24 posted on 08/26/2009 12:31:06 PM PDT by mysterio
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To: Paul46360
"I don’t use the restore point...eats up mem and hd space, besides, if the restore point includes a timed released virus you are stuck." I used to think that way, but RAM and hard drives are cheap. You can remove virus, delete system restore points, and start a new restore point.
25 posted on 08/26/2009 12:35:41 PM PDT by ledzep75
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To: mysterio

“...if you are having a computer problem, at least 1,000 other people have it as well, and probably 200 of them started a thread about it. The key is figuring out the phrases they used to describe the problem. Get that right, and you’ll find some threads. And on at least a few of those threads, someone will have proposed a successful resolution to the problem.”

This is exactly my approach to using Altavista (and Google) to find the solutions to lots of different problems, not just computer problems. You have articulated this very well.


26 posted on 08/26/2009 1:03:20 PM PDT by Texan Tory
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To: Blueflag
> be sure to make use of “restore points”

Yep. I ran Healthcheck,
okay. Set a restore point.
Installed the updates

without worrying.
But on my HP laptop
the updates work fine.

27 posted on 08/26/2009 1:05:39 PM PDT by theFIRMbss
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To: Blueflag

I use to write software for 911 call centers. Almost every time Microsoft released a new Windows Service Pack we had to rewrite the software. There’s a limit to how much testing you can do on a software version to make it run. There is an infinite number of computer/software configurations out there and the developers can only test so many. I’m glad I don’t do that anymore. It will make you old before your time.


28 posted on 08/26/2009 1:25:14 PM PDT by mbynack (Retired USAF SMSgt)
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To: Blueflag

Mine crashed and the Vista image is corrupted, too. MS is in a HEAP of trouble because I just got through talking to my neighbor and 5 of us on this block ALONE have dead computers after this last update...

Luckily, my daughter’s computer does NOT have automatic updates on, and is still working...

I am TICKED! Hubby went out and purchased a new HD for me to reinstall Vista on, and now my installation disc keeps hanging! I’m >< this close to saying ADIOS MS and going to Linux...

BUT, all I have to say is that MS had better start sending all of us whose computers were screwed up FREE HARD DRIVES (mine was 500 GB), or they will be facing probably the biggest class-action lawsuit in history...


29 posted on 08/26/2009 6:46:57 PM PDT by LibertyRocks ( http://LibertyRocks.wordpress.com ~ ANTI-OBAMA STUFF : http://cafepress.com/NO_ObamaBiden08)
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To: Blueflag

Doesn’t work when it won’t even boot — spent an HOUR online with MS tech support yesterday. 5 people on my block ALONE had their hard drives corrupted with this update. Restore doesn’t work when the drive is FRIED.


30 posted on 08/26/2009 6:48:09 PM PDT by LibertyRocks ( http://LibertyRocks.wordpress.com ~ ANTI-OBAMA STUFF : http://cafepress.com/NO_ObamaBiden08)
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To: Blueflag

Auburn’s football team stinks.


31 posted on 08/26/2009 6:49:37 PM PDT by Drango (A liberal's compassion is limited only by the size of someone else's wallet.)
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To: BJClinton

Wish I would’ve known that it wasn’t me before I spent money on a new hard drive. The guy at tech could’ve at least told me it was their fault. The email follow-up they sent told me that if I take my HD to a tech shop and they confirm it was MS’s fault they will do “something”. What that “something” is God only knows...

MS screwed up BIG TIME...


32 posted on 08/26/2009 6:49:56 PM PDT by LibertyRocks ( http://LibertyRocks.wordpress.com ~ ANTI-OBAMA STUFF : http://cafepress.com/NO_ObamaBiden08)
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To: fatima

Fatima — which error code are you getting? You’re lucky you got to system restore. Mine wouldn’t even boot from my CD! My whole “Vista Image” is now corrupted on that drive.

I suggest getting in touch with MS tech support through email or chat so they at least have a record of the problem with your computer.


33 posted on 08/26/2009 6:52:30 PM PDT by LibertyRocks ( http://LibertyRocks.wordpress.com ~ ANTI-OBAMA STUFF : http://cafepress.com/NO_ObamaBiden08)
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To: Blueflag

My whole system crashed. Blue screen of death. Won’t even start in safe mode.

It’s so bad that I have to type this post on a vintage Smith Corona typewriter. Do you have any idea how hard it was to adapt this thing to a wireless router?


34 posted on 08/26/2009 6:54:48 PM PDT by Pan_Yan (All grey areas are fabrications.)
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To: Pan_Yan

LOL... Thanks for giving me a laugh! First one I’ve had in a few hours!

SOOOO.....
Any suggestions on a BETTER OS??? I think I’m DONE with MS now.


35 posted on 08/26/2009 6:59:32 PM PDT by LibertyRocks ( http://LibertyRocks.wordpress.com ~ ANTI-OBAMA STUFF : http://cafepress.com/NO_ObamaBiden08)
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To: ledzep75

System restore did the job just fine.

The Geek Squad gig was a last resort, cuz I didn’t want him to drive home for me or his older (geek) brother to have to fix it. As it turned out, the Geek Squad rep started the System Restore program and 8 minutes later it was all good.

My son was the third person in the store that day with a dead 64 bit Vista system.


36 posted on 08/27/2009 1:12:33 AM PDT by Blueflag (Res ipsa loquitur)
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To: LibertyRocks

If you have a HP Pavillion dv Series laptop, the problem may have been caused by Windows Update KB973879. We had dozens of laptops in our university technical support center tonight with blue screens caused by this update.

We wrote a guide to fixing the problem, I hope this can be of some help: http://bit.ly/FLXoP

Evan


37 posted on 08/27/2009 1:22:17 AM PDT by evanw
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To: LibertyRocks

Mine says no OS and tells me to hit restore and the restore stops in the middle of downloading and says there is an error.Just got back so sorry this is late.I see someone posted a fix.


38 posted on 08/29/2009 11:07:20 AM PDT by fatima (Free Hugs Today :))
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To: Blueflag

“64 bit on an HP notebook duo core 2 quad etc etc”

I bought an HP laptop, 64-bit, Turion Pavillion with Home Vista Premium. Talk about buyer’s remorse!! I wanted the fast processor to run Adobe PhotoShop, but that program won’t run on the 64-bit system and Adobe has no plans to provide a fix, or support it in any way. Our anti-virus software through Time-Warner won’t run on a 64-bit system so I had to get something else. Best Buy wouldn’t take it back or exchange it since there’s technically nothing “wrong” with it. It does make an interesting door stop. I have the “auto update” feature turned off.

And I’m always fearful with MS auto updates. When I updated my XP system with Service Pack 3 months ago, the system crashed. Had to re-image to virgin state factory settings and am sticking with SP 2. Has never worked well since. Microsoft is like the Great And Mighty Oz. You may not approach them.

OK; I’m done.


39 posted on 08/29/2009 11:16:08 AM PDT by MayflowerMadam
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To: LibertyRocks

“I suggest getting in touch with MS tech support through email or chat”

As if...


40 posted on 08/29/2009 12:06:06 PM PDT by MayflowerMadam
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To: Blueflag

>>>Shoulda bought him that Macbook ;-)

Yes, you should have.

Apple’s Snow Leopard OS came out yesterday - FedEx brought mine - it installed without a hitch. :)


41 posted on 08/29/2009 12:08:16 PM PDT by Keith in Iowa (Obama-care won't pull Grandma's plug - because Grandma won't be plugged in under Obama-care.)
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To: Keith in Iowa

Except for the missing drivers for certain high-end Sony digital video cameras we use, yeah, it was perfectly ready for release. So my business partner has to wait just a bit to enjoy Snow Leopard.

But in fairness to Apple, at least the gaps were published and a schedule released for updates.


42 posted on 08/30/2009 5:57:56 AM PDT by Blueflag (Res ipsa loquitur)
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To: MayflowerMadam
It does make an interesting door stop.

I"m always looking for incredible deals....

43 posted on 08/30/2009 6:44:08 AM PDT by Big Giant Head (Running my computer bare naked for over a year with no infections at all.)
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