Free Republic
Browse · Search
General/Chat
Topics · Post Article

Skip to comments.

Seriously considering buying a Dell XPS & would like to hear from Dell owners ( Vanity )

Posted on 10/31/2009 5:03:19 PM PDT by sushiman

For a variety of reasons I've given up on the switch to Apple and am now considering buying a Dell here in Japan . Never owned any Dell products . If one Google searches one can find a _______( fill in co. name of choice ) SUCKS blogs for every computer company in existence inc. Apple . : ) Need some good advice re: next purchase . I am not a techie nor am I a gamer . Use the computer for basic stuff . The XPS I'm thinking of getting would come with the Intel i5 2.66mhz 8MB ; 6 GB of RAM ; 500 HDD ; 21.5 monitor and NVIDIA GeForce GTS 240 1024MB . Would you advise getting Dell Care for 3 years ? Any advice appreciated .


TOPICS: Computers/Internet
KEYWORDS:
Navigation: use the links below to view more comments.
first 1-5051-100101-124 next last

1 posted on 10/31/2009 5:03:20 PM PDT by sushiman
[ Post Reply | Private Reply | View Replies]

To: sushiman

I’d love to buy a Dell, but I am unable to navigate its website. (All I want is a laptop with a 1GB graphics card, and the hardware to run it).


2 posted on 10/31/2009 5:06:14 PM PDT by 1rudeboy
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman
I bought my son a Dell 2 years ago and he hasn't been able to kill it. I'd recommend Dell and the model you quoted sounds about right. Order online and have it shipped right to you. You can also customize the order. I'd get Windows 7 though if I were going to buy a new PC.
3 posted on 10/31/2009 5:07:02 PM PDT by McGruff (We're Going Rogue Baby!)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

Dells are good machines, if it fits your budget.... Buy it.

Is this the Studio XPS desktop? I’m trying to read up.


4 posted on 10/31/2009 5:07:30 PM PDT by Big Giant Head (Running my computer bare naked for over a year with no infections at all.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

I have had about five Dells over the past five or so years. Quality and service were always very good.


5 posted on 10/31/2009 5:07:42 PM PDT by loungitude (The truth hurts.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: McGruff

Whatever PC I get will come with Windows 7 ULTIMATE so that my Japanese wife can operate it in Japanese and I in English .

The XPS is a desktop . And yes I would order direct from Dell Japan .


6 posted on 10/31/2009 5:09:43 PM PDT by sushiman
[ Post Reply | Private Reply | To 3 | View Replies]

To: Big Giant Head

Yes , Studio XPS desktop .


7 posted on 10/31/2009 5:10:26 PM PDT by sushiman
[ Post Reply | Private Reply | To 4 | View Replies]

To: sushiman
I recently purchased an Inspiron 545 (CPU is "Yorkfield 8200" which is a quad core 2.33 MHz Intel CPU) with 1 TB hard drive, 16x DVD+/-RW, 8 GB of DDR2 memory, and a ATI 3670 graphics card for $466 dollars (after a discount coupon, 8% tax and free shipping). It came with a keyboard and a mouse, but no monitor. I threw away the modem. It only has 2 USB ports in back and 2 in front. But it has one of those 19-in-1 media card readers and some audio ports in the front, too.

Pretty good deal.

Here is the catch. It was refurbished. I got it from www.outlet.dell.com and it came with only a 90-day warranty. If you want to spend $179 or something on a 3 year warranty, then this is a good way to get a nice computer for a cheap price and still have it covered in case something goes wrong.

Just my opinion. Might work for you.

8 posted on 10/31/2009 5:11:53 PM PDT by txnuke (Obama votes "PRES__ENT" because he has no ID.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

Dell’s have worked fine for me.


9 posted on 10/31/2009 5:11:53 PM PDT by toddausauras
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

Three Dells in the family in the past few years. All have died ugly deaths. Tech support is marvelous if you work for a big company that has a business relationship with Dell—then they roll out the red carpet for you with real American tech guys to help!—but if you’re a human, you get treated like scum. Dealing with their tech people was nightmarish. Will never, ever, ever have a Dell again. Three failures out of three is not a good track record.


10 posted on 10/31/2009 5:12:41 PM PDT by ottbmare (I could agree with you, but then we'd both be wrong.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

I would never buy another Dell. Bought two XPS’s. The first one died within 1 and 1/2 years. Bought another and got the top of the line warranty. The warranty was worthless. Brush up on your non-English speaking skills to talk with their warranty people. They replaced her second one, but not with an XPS. They replaced it with an even bigger piece of crap.
When it was time for me to buy a new one, Toshiba baby.


11 posted on 10/31/2009 5:12:56 PM PDT by republicangel
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman
I've bought about 5 computers from Dell and have been very happy with every one of them. I really doubt you need an XPS for your basic needs. I do a LOT of computer work, and I usually buy one of their lower-end models, and, again, have never been disappointed. You might look in their "Outlet store" for even better deals.

I am in need of a cheap little "netbook", so I searched all over the 'net, figuring I didn't "have" to have a Dell for this one. I looked at all kinds of refurbs on as many sites as I could find. Where did I end up with the best deal? Dell. Just ordered a netbook for $215. Nobody else could beat that.
12 posted on 10/31/2009 5:13:07 PM PDT by GLDNGUN
[ Post Reply | Private Reply | To 1 | View Replies]

To: loungitude

If I might ask, why five in five years? I will have to assume that you are still using all of them.

I’m also in the market for a new ‘puter, my Gateway is on its last legs.


13 posted on 10/31/2009 5:14:20 PM PDT by doc1019
[ Post Reply | Private Reply | To 5 | View Replies]

To: txnuke

www.outlet.dell.com

Have to check to see if there is one in Japan .


14 posted on 10/31/2009 5:14:47 PM PDT by sushiman
[ Post Reply | Private Reply | To 8 | View Replies]

To: sushiman

Typing this on a Dell Dimension 8100 bought in 2001,it’s an antique,but still running.


15 posted on 10/31/2009 5:16:18 PM PDT by mdittmar (May God watch over those who serve,and have served,to keep us free)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman
I have an XPS M1730 notebook with 4GB RAM, Intel Core 2 Duo T9300 at 2.5 GHZ (dual), two nVidia GeForce 8700M GT in SLI, run a High Def 28" wide screen monitor, Bose Companion 5 sound system, and use bluetooth wireless keyboard and mouse.

Have had it for 18 months or so. Love it.

No problems.

Desktop is an older XPS 600 and it has worked out equally well for me. Lots of high-end gaming, graphics and video manipulations, etc., on both and have been completely satisfied.

Will probably be getting a new XPS desktop next year.

Here a couple of pics:


16 posted on 10/31/2009 5:16:34 PM PDT by Jeff Head (Freedom is not free...never has been, never will be. (www.dragonsfuryseries.com))
[ Post Reply | Private Reply | To 1 | View Replies]

To: republicangel

Toshiba $$$ even in Japan . And they don’t offer desktops .


17 posted on 10/31/2009 5:17:04 PM PDT by sushiman
[ Post Reply | Private Reply | To 11 | View Replies]

To: sushiman

On a Studio 17 right now. Dropped my Sony VAIO and needed a quick computer.

Went to Best Buy to buy the latest VAIO, none in stock.

Asked for something equivalent and took home Dell Studio 17.

I prefer the screen of VAIO but other than that, great computer.

If someone didn’t have the loot for a Sony I would definitely recommend Dell Studio.


18 posted on 10/31/2009 5:18:23 PM PDT by Vendome (Don't take life so seriously... You'll never live through it.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: txnuke

OH, by the way. .... that Dell Outlet computer came with Windows Vista home premium but has a free upgrade to Win 7 home premium.


19 posted on 10/31/2009 5:18:23 PM PDT by txnuke (Obama votes "PRES__ENT" because he has no ID.)
[ Post Reply | Private Reply | To 8 | View Replies]

To: sushiman

My only complaint is how much the peripherals cost. $280 for the monitor? Ouch.

But I prefer to build systems, or buy barebones and fix them up myself, so I don’t value “Dell” on my monitor. I bought myself an Acer 22” for $180 with good specs a year and a half ago. Works great.

If you are not techie enough to handle some occasional problems, I’d say yeah, get the extra plan. I personally wouldn’t, ever, myself.
It’s like when I bought my Honda vehicle and they wanted to sell me the extended warranty, I told them I was buying a Honda so I wouldn’t NEED an extended warranty. I would put Dell in this catagory as well.


20 posted on 10/31/2009 5:18:27 PM PDT by Big Giant Head (Running my computer bare naked for over a year with no infections at all.)
[ Post Reply | Private Reply | To 7 | View Replies]

To: sushiman

I have a couple hundred Dells in my business. Various types of workstations, desktops and laptops. They are all solid machines. None have ever had an early demise. I especially like the Dell workstation models. However, I find the Dell laptops to be somewhat heavy and so I personally use Sony Vaio laptops. I give high marks to Sony laptops, especially for the video display, but they are often loaded with trial software that needs to be deleted.


21 posted on 10/31/2009 5:18:33 PM PDT by Kirkwood
[ Post Reply | Private Reply | To 1 | View Replies]

To: GLDNGUN

Doubt there is an “ outlet “ store in Japan .


22 posted on 10/31/2009 5:18:58 PM PDT by sushiman
[ Post Reply | Private Reply | To 12 | View Replies]

To: sushiman

I bought a Dell XPS Studio 17 about 6 months ago, and am quite happy with it. They are not the most graphics-heavy laptops in the world, but will suffice for all but the most ardent graphics designers or super-gamers. It seems quite capable of multi-tasking as many as 7 windows at a time (the most I have tasked it with at once). I am a bigger fan of HP products, but this purchase has lightened my opinion of Dell. One thing I was not aware of when I purchased it is that Dell contributes to some not-so-conservative causes - research them yourself so to avoid any misconceptions.


23 posted on 10/31/2009 5:19:14 PM PDT by Spacetrucker (I know who John Galt is...)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

I’d go with Sony instead. It’s the only PC brand that never caused me any serious problems.


24 posted on 10/31/2009 5:20:15 PM PDT by Mr. Jeeves ("If you cannot pick it up and run with it, you don't really own it." -- Robert Heinlein)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman
I have Dell Dimension desktop about 5 years now. No problem. Same withtwo laptops.

In fact I just bouthg a workstation that should be in next week.

Only suggestion I would have is to take the Raid 1 option and mirror your drive. Smoother and easiers than ghosting or backing up individual files.

25 posted on 10/31/2009 5:20:36 PM PDT by jwalsh07 (Ask not what you can do for your country, ask what you can do for Obama.)
[ Post Reply | Private Reply | To 6 | View Replies]

To: sushiman

The worst customer service experience of my life was with dell - tech. support. The fan was making a terrible noise on my lap top and sometimes not working. I knew it was the fan. I called tech. support numerous times. The people barely spoke English and would not take my word that the fan was bad. They kept putting me through these long trouble shooting exercises. I finally got the permission to send it in and they lost it. I did get it back, eventually (several months later). They replaced the motherboard (though I don’t think there was anything wrong with it) and the fan still wasn’t working. I finally hired a local person (paid $200) to find a fan and replace it.


26 posted on 10/31/2009 5:20:39 PM PDT by drjulie
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

I’m on a Dell right now, and it’s the same Dell that’s been sitting here for at least 6 years. I beat it to death but I can’t kill it. IIRC, I replaced the monitor about 3 years ago with a Samsung. I also added a Western Digital external hard drive for storage purposes (mostly MP3s). I use this thing for work and play. When (if?) it finally dies, I’ll get another Dell.

Good luck.


27 posted on 10/31/2009 5:20:58 PM PDT by Lancey Howard (Go Phillies!)
[ Post Reply | Private Reply | To 1 | View Replies]

To: GLDNGUN

Thing is , I want Windows 7 Ultimate and they don’t offer it pre-installed on the less expensive models . Need Ultimate for multi-lingual usage .


28 posted on 10/31/2009 5:21:01 PM PDT by sushiman
[ Post Reply | Private Reply | To 12 | View Replies]

To: McGruff
I bought my son a Dell 2 years ago and he hasn't been able to kill it.

Best endorsement I've seen for a computer in some time. LOL

29 posted on 10/31/2009 5:21:11 PM PDT by The Citizen Soldier (They call it the DNC because KGB was already taken!)
[ Post Reply | Private Reply | To 3 | View Replies]

To: sushiman
I am not a techie nor am I a gamer . Use the computer for basic stuff .

Then you don't need an XPS. XPS is Dell's high-end line. It's overkill in terms of both specs and pricing, considering that you only want to do "basic stuff." Lower your sights to the Inspiron line, or check out competing models from Asus, the Acer Timeline series, and HP.

Just curious: why did you abandon your investigation into Apple?
30 posted on 10/31/2009 5:21:36 PM PDT by Terpfen (FR is being Alinskied. Remember, you only take flak when you're over the target.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman
Doubt there is an “ outlet “ store in Japan .

I was referring to their online store.
31 posted on 10/31/2009 5:21:50 PM PDT by GLDNGUN
[ Post Reply | Private Reply | To 22 | View Replies]

To: sushiman
Bought a new Dell desktop 1.5 years ago; withing six months the disk crashed (Chinese manufacture), wiping out all files; had that fixed; two months later power supply shorted out. Had that fixed; four months later, motherboard went cablooey.

As you can imagine, I'm done with Dell. Have been using a brand x since, built by local wizard. No problems.

32 posted on 10/31/2009 5:22:32 PM PDT by Zman (Liberals: denying reality since Day One.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman
Bought a new Dell desktop 1.5 years ago; withing six months the disk crashed (Chinese manufacture), wiping out all files; had that fixed; two months later power supply shorted out. Had that fixed; four months later, motherboard went cablooey.

As you can imagine, I'm done with Dell. Have been using a brand x since, built by local wizard. No problems.

33 posted on 10/31/2009 5:22:39 PM PDT by Zman (Liberals: denying reality since Day One.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

Wife and I were in Kyotot for a couple of weeks last October. Thought we’d look for a good deal on Toshiba laptops and various digital cameras. No such thing I think.


34 posted on 10/31/2009 5:22:56 PM PDT by jwalsh07 (Ask not what you can do for your country, ask what you can do for Obama.)
[ Post Reply | Private Reply | To 17 | View Replies]

To: sushiman

Stay away from Dell, Compaq, and HP unless you are just looking for cheap.


35 posted on 10/31/2009 5:23:18 PM PDT by Porterville ( I have come here to chew bubble gum and kick ass, and I'm all out of bubble gum)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

I’ve got a Dell XPS. I’ll let you make your own price/value trade off which I thought was very good.

An intangible is that after a year my HD failed which I suppose is a knock against them. On the other hand, their warranty service was excellent. And in one business day a tech came to my home and replaced the HD. After the replacement HD, I reloaded my OS and went online to download drivers etc. All OK but my wireless didn’t work...I’m an above average computer geek but couldn’t fix it. A quick call to their wireless help group. We spent 2 hours on the phone troubleshooting. It wasn’t obvious. They took control of my ‘puter over the internet and found the problem. A driver had failed to load properly and we had to reinstall. *&%$@#. There is no way I could have solved that on my own. Thanks Dell.

Bottom line I’d get another one.


36 posted on 10/31/2009 5:24:03 PM PDT by Drango (A liberal's compassion is limited only by the size of someone else's wallet.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: 1rudeboy

The Dell website is a piece of cake. Not sure how anyone could have a problem with that website. hmmm? I would check out their low end notebooks and laptops. Just be careful with their desktops. I bought one and fans were so loud I had to return it.


37 posted on 10/31/2009 5:25:11 PM PDT by plain talk
[ Post Reply | Private Reply | To 2 | View Replies]

To: sushiman

I’m thinking the biggest problem with Dell for us was the laptops. I’ve had Dell desktops at work and they were always good.
I found a good sale on the Toshiba. Many years ago, lol, bought a Toshiba for the oldest daughter when she went off to college. It still works 8 years later, just very slow. She has bought a newer puter since, but she still thinks it is funny that it still works.


38 posted on 10/31/2009 5:25:24 PM PDT by republicangel
[ Post Reply | Private Reply | To 17 | View Replies]

To: doc1019

I have bought half a dozen over the years...me, the wife, the kids, etc. Never had a problem and when I did, they had great support. If you buy one through their credit dept., though, get ready for a dozen calls on day 31 if you have a late payment...and if you have multiple buys, they open different accounts, so it’s easy to do...I bought the last few cash...watch out for the rebuilt stuff on their web, sometimes they get them back and don’t do a very good re-install and you can get a buggy one and spend a lot of time re-installing the whole thing or sending it back...considering how long they last (I end up giving them to schools or donating them) it’s a good deal pound for pound...I have an XPS sitting next to me, but I do a lot of very heavy graphics work that requires me to open every program I have and importing, exporting and managing 3 websites as well as some other stuff I won’t go into...it is a hog...but I live on it...the $500 desktops with upgraded RAM and a good size flat screen have been great for the kids and my oldest grandson, for everyday work...I give Dell a big thumbs up...if you get a new one, you can still pay a little extra for XPS Pro, which I installed on all of mine...I am waiting for at least two SP’s before changing to 7...


39 posted on 10/31/2009 5:27:26 PM PDT by jessduntno ("Faux News" to "Foe News"..."they laugh at you, then they fight you, then you win." - Ghandi)
[ Post Reply | Private Reply | To 13 | View Replies]

To: plain talk

I just can’t figure out a way to compare Dell models efficiently. What do you think I’m doing incorrectly?


40 posted on 10/31/2009 5:28:36 PM PDT by 1rudeboy
[ Post Reply | Private Reply | To 37 | View Replies]

To: Jeff Head
Jeff, a picture is worth a thousand words... you are one organized dude!
41 posted on 10/31/2009 5:28:56 PM PDT by The Citizen Soldier (They call it the DNC because KGB was already taken!)
[ Post Reply | Private Reply | To 16 | View Replies]

To: Porterville

So what do you recommend ?


42 posted on 10/31/2009 5:29:41 PM PDT by sushiman
[ Post Reply | Private Reply | To 35 | View Replies]

To: Jeff Head

Great sound, huh? My best purchase ever...


43 posted on 10/31/2009 5:30:41 PM PDT by jessduntno ("Faux News" to "Foe News"..."they laugh at you, then they fight you, then you win." - Ghandi)
[ Post Reply | Private Reply | To 16 | View Replies]

To: sushiman
Thing is , I want Windows 7 Ultimate and they don’t offer it pre-installed on the less expensive models

I believe they do. You pick a model and then start to personalize it. When you get to selecting the OS, pick the one you want. I just went there and they offer a desktop for $269+$150 for the OS you want. See how that compares to the more pricey models with W7U included.
44 posted on 10/31/2009 5:31:17 PM PDT by GLDNGUN
[ Post Reply | Private Reply | To 28 | View Replies]

To: sushiman

All My Dells Are Belong To Me & Still Up And Working.


45 posted on 10/31/2009 5:31:17 PM PDT by JoeProBono (A closed mouth gathers no feet)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

I am computer challenged — only know how to do such things ads type boring and annoying posts to FR. But for what it’s worth, I have a Dell, bought last Christmas, and so far, so good. Certainly better than the HP I had. That one stunk.


46 posted on 10/31/2009 5:35:02 PM PDT by fatnotlazy
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

Dell used to custom build systems not listed, but you had to ask for the service. Maybe that is only for business customers.

Also you might be able to get a free upgrade to Win 7 Ultimate if you can only get one with Vista Ultimate installed. But I would check to make sure if Dell is doing that now. I know Sony has that deal now that you get an upgrade by mail.


47 posted on 10/31/2009 5:35:08 PM PDT by Kirkwood
[ Post Reply | Private Reply | To 28 | View Replies]

To: sushiman
I bought a Dell XPS Generation 2 machine. That one had a 3.4 Ghz Pentium 4 with hyperthreading and 1 Gb of RAM. That was in the days before dual core. I maxed out on the premium service, and didn't regret it.

I had a HD problem after one year, and they quickly replaced it. It just took me a while to figure out that the problem was a bad HD.

On a side note, the Gen 2 machine did have a slight design flaw in that the front MIC jack was low-powered and didn't work. The sound card in the back had a MIC jack and I had to run a patch cord from the back to plug in a microphone. Other than that, the machine worked well and was easy to open and add more cards.

I still run that PC as my desktop. My other PC is now an HP dv7t notebook.

-PJ

48 posted on 10/31/2009 5:35:21 PM PDT by Political Junkie Too (Comprehensive congressional reform legislation only yields incomprehensible bills that nobody reads.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: sushiman

Whatever you do, don’t buy Toshiba! I bought a L-305 laptop when my desktop crashed and trust me....it’s not even been six months and I am now having to use a borrowed desktop. It seems that Toshiba has changed their policy on warranties just this last Monday to the effect that, instead of being able to take it into an authorized repair location close by, where I could have the pc back in a day or two, I NOW have to UPS it back to the Toshiba repair depot (which is apparently just a third party repair company in Tennessee, and wait probably several weeks or longer. Basically, their warranty isn’t worth the crappy paper it’s printed on. I’ll never buy another Toshiba product of ANY kind.


49 posted on 10/31/2009 5:35:26 PM PDT by XenaLee
[ Post Reply | Private Reply | To 1 | View Replies]

To: jessduntno

Thanks for the feedback, gives me much to ponder and research. Considering that Gateway no longer gives many options on their website, I think I will give Dell a shot.


50 posted on 10/31/2009 5:36:02 PM PDT by doc1019
[ Post Reply | Private Reply | To 39 | View Replies]


Navigation: use the links below to view more comments.
first 1-5051-100101-124 next last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
General/Chat
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson