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Mac laptops less reliable than ASUS, Sony notebooks (and Toshiba)
Computerworld ^ | November 17, 2009 | Gregg Keizer

Posted on 11/17/2009 2:13:08 PM PST by astyanax

After-sale warranty firm says 17% of Apple's laptops fail within three years

Apple's line of laptops ranked fourth in a multi-year reliability survey of nine notebook makers, according to a study of 30,000 portable computers published today by a company that provides after-sale warranties.

SquareTrade, which broke out the warranty claims of its customers by manufacturers, said that Apple took the No. 4 spot, behind ASUS, Toshiba and Sony, which held No. 1 through No. 3, respectively.

(Excerpt) Read more at computerworld.com ...


TOPICS: Computers/Internet
KEYWORDS: laptops; ratings; reliability
And why am I not surprised that HP came in dead last...
1 posted on 11/17/2009 2:13:10 PM PST by astyanax
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To: astyanax

in before the fanboys


2 posted on 11/17/2009 2:16:47 PM PST by stainlessbanner
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To: astyanax

I have an HP tablet that given me nothing, but grief.

Of course, Vista doesn’t help.


3 posted on 11/17/2009 2:18:19 PM PST by razorback-bert (We used to call them astronomical numbers. Now we should call them economical numbers.)
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To: astyanax

This is impossible because Apple is perfect.


4 posted on 11/17/2009 2:18:22 PM PST by Uncle Miltie (America, 1776 - 2009. R.I.P.)
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To: astyanax

I’ve had a full-sized ASUS laptop for 1-1/2 years now. Rock solid. It did however come with a slick marketing Powerpoint on the desktop that had almost every other word misspelled.


5 posted on 11/17/2009 2:20:01 PM PST by IonInsights
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To: astyanax

I have a cheap Compaq that has been very good. I have a cheap Dell and it is okay too.

I guess ANUS came out better that the Apple Kool Aid Powerbook.

(ps I know who asus is).


6 posted on 11/17/2009 2:20:38 PM PST by Frantzie (Judge David Carter - democrat & dishonorable Marine like John Murtha.)
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To: astyanax

Whoever wrote this is obviously jealous of Apple owners and is lying. There can be no other explanation.


7 posted on 11/17/2009 2:21:24 PM PST by Artemis Webb
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To: astyanax

Counting down until the first screams of “FUD!!!!” Three, two...


8 posted on 11/17/2009 2:22:07 PM PST by Billthedrill
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To: astyanax

I have a ASUS desktop, their customer service and tech support sucks.

I am also waiting for Windows 7, when I purchased the PC in July they said that Win 7 would be shipped to me when it came out. I forwarded my proof of purchase and nothing...

I think I’ll go back to Dell they are much better. (Did I say that????)


9 posted on 11/17/2009 2:23:51 PM PST by alice_in_bubbaland (Markets and Marxists Don't Mix! Audit the FED NOW!)
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To: astyanax

The projected failure rate of Apple’s notebooks within three years, added SquareTrade, was 17.4%.

ASUS, Toshiba and Sony, on the other hand, sported projected three-year malfunction rates of 15.6%, 15.7% and 16.8%.

Those are hardly even stastistica;;y significant. PLUS there is NO indication in the article as to what the ‘failure’ mechanism is. I have seen people do some really stupid things with their machines and then wonder why they don’t work.


10 posted on 11/17/2009 2:25:23 PM PST by the long march
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To: alice_in_bubbaland

I bought an ASUS barebones system and it is ok other than the power supply. It is very unique and has a fan going bad after less than a year.


11 posted on 11/17/2009 2:26:06 PM PST by DonaldC (A nation cannot stand in the absence of religious principle.)
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To: astyanax

My ASUS desktop has been running for four years with no problems - just bought a Toshiba laptop and it runs VISTA just great ... my friends who bought MAC’S ... not so much ...


12 posted on 11/17/2009 2:27:46 PM PST by SkyDancer ('Those who hammer their guns into plows will plow for those who do not..' ~ Thomas Jefferson)
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To: the long march

Yup, hardly even statistically significant.
Now compare the price...


13 posted on 11/17/2009 2:28:42 PM PST by astyanax (Liberalism: Logic's retarded cousin.)
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To: astyanax
And why am I not surprised that HP came in dead last...

I got one of those super wide HP media edition lap tops for a gift three years ago. It was incredibly flimsy. The lid/monitor began swaying around within a few weeks. Within a year the hinges were broke and it would no longer close. Then it just failed to start up one day. I checked out the new ones at the store, and it seems they haven't improved a bit.

It is truly shocking that Macs aren't indestructible. And the sad thing is, when they go you're out $1,500 instead of $600.

14 posted on 11/17/2009 2:31:24 PM PST by Minn (Here is a realistic picture of the prophet: ----> ([: {()
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To: astyanax

The only apple product I have ever owned is my ipod, which is great. PC wise, I currently have a toshiba satellite that I’ve used for the past four years without a hitch.


15 posted on 11/17/2009 2:33:16 PM PST by mrmeyer ("When brute force is on the march, compromise is the red carpet." Ayn Rand)
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To: astyanax

I bought a MacBook Pro and when I took it out of the box, it had a big dent in the aluminum body. I returned it for a replacement that had a chunk of dust or debris sandwiched between the layers of glass on the screen. I gave up and ordered a ThinkPad. My ThinkPad has better specs than the Mac, and is better built. Apple is overpriced and poor quality.


16 posted on 11/17/2009 2:35:39 PM PST by Astronaut
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To: astyanax

Blasphemy!! :)


17 posted on 11/17/2009 2:35:39 PM PST by MaggieAtlanta
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To: astyanax

Simple. I still have my Mac book Pro from 5 years ago. It is going strong and beats heck out of most other lap tops out there. Yeah I will by another sometime in the future and that one will still be working when your other laptpos drop


18 posted on 11/17/2009 2:36:46 PM PST by the long march
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To: astyanax

I can’t honestly comment on the longevity of my laptops. I usually spill something on them and that’s what kills them. That’s why I always go for the extended service plan for a laptop.

I’ve already killed a Mac this way, and I had it less than a year.


19 posted on 11/17/2009 2:37:14 PM PST by Cyber Liberty (Ram "Health Care Reform" down our throats in '09, and we'll ram it up your @ss in '10.)
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To: Billthedrill

What does FUD mean? I keep seeing it on these tech threads....


20 posted on 11/17/2009 2:39:50 PM PST by Cyber Liberty (Ram "Health Care Reform" down our throats in '09, and we'll ram it up your @ss in '10.)
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To: Cyber Liberty

“Fear, Uncertainty, Doubt.” It is a public relations ploy that apparently is only ever aimed at Apple products.


21 posted on 11/17/2009 2:43:07 PM PST by Billthedrill
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To: astyanax

I can’t speak for their laptops, but I’ve built 3 home desktop systems with ASUS motherboards, and they’ve always been flawless.


22 posted on 11/17/2009 2:45:47 PM PST by tacticalogic ("Oh bother!" said Pooh, as he chambered his last round.)
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To: astyanax
I bought my son an Ibook G4 for a high school graduation present.

He took it to college for 3 years then came home and had already received a free HP that was newer, faster etc. from a scholarship.

He handed me the ibook and said "thanks dad, it was cool while it wasnt so slow"

I took it, added memory and am surfing the shit out of it on the net.

I love it for what I do. I occasionally have to reboot but usually only when an update of some sort locks me up.

I certainly believe Apple makes quality products. This one is 7 years old and humming along fine.

23 posted on 11/17/2009 2:47:07 PM PST by DainBramage
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To: astyanax
I love my ASUS netbook (EEE 901)... right now it's my only computer, and it's taken all of the use and abuse that I've given it in the last fifteen months.

(Linux only... I'm done with that company from Redmond)

24 posted on 11/17/2009 2:48:03 PM PST by GCC Catholic (0bama, what are you hiding? Just show us the birth certificate...)
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To: Billthedrill

I see. My concerns have always been $$$ and the OS. I have work stuff that has to have Windoze XP. Parallels fixed me up fine. In fact, I bought my first Mac because I can’t use Vista for said applications, and getting a Mac with parallels was the only solution. Huh.


25 posted on 11/17/2009 2:48:56 PM PST by Cyber Liberty (Ram "Health Care Reform" down our throats in '09, and we'll ram it up your @ss in '10.)
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To: astyanax

RACISM!


26 posted on 11/17/2009 2:52:19 PM PST by Dallas59 (No To O -Time is going by really really really really slow.)
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To: astyanax

My HP is 4 years old and it’s been completely trouble free. And, I’ve been on the road with it for at least 100 business trips.


27 posted on 11/17/2009 2:53:46 PM PST by SoDak (bitter clinger)
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To: astyanax

SOny’s used to have a bad rep for reliability, good to see them having moved up. I am glad that ASUS has a high rating, because that really makes them a fantastic value! I have an old Toshiba laptop that I keep working, its been beat to cr*p, but it still keeps going. My next laptop, I will definately check out ASUS.


28 posted on 11/17/2009 2:54:06 PM PST by Paradox (ObamaCare = Logan's Run ; There is no Sanctuary!)
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To: astyanax

My Apple laptop was made in 1926, and it still runs perfectly, though it’s a little slower than the current ones.


29 posted on 11/17/2009 2:55:32 PM PST by Fresh Wind ("...a whip of political correctness strangles their voice"-Vaclav Klaus)
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To: Fresh Wind

Ah, yes. The good old days. I remember having a problem though: I used to drip wax on the keyboard from the candles I used to see the monitor....


30 posted on 11/17/2009 3:11:50 PM PST by Cyber Liberty (Ram "Health Care Reform" down our throats in '09, and we'll ram it up your @ss in '10.)
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To: Uncle Miltie
For some folks, Apple is not a computer. Or a digital media player. Or a mobile telephone.

For some folks, Apple is a lifestyle and a personal identity.

I laugh at such folks.

31 posted on 11/17/2009 3:15:10 PM PST by ArrogantBustard (Western Civilization is Aborting, Buggering, and Contracepting itself out of existence.)
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To: Cyber Liberty

I got mine from an odd looking guy with pointed ears.


32 posted on 11/17/2009 3:28:10 PM PST by Fresh Wind ("...a whip of political correctness strangles their voice"-Vaclav Klaus)
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To: astyanax

I wasn’t surprised about HP laptops either. I’ve owned them myself and I fix laptops too, and HP laptops don’t last long as a rule. HP has never figured out how to properly cool their laptops so they basically just melt down sooner or later.


33 posted on 11/17/2009 4:44:43 PM PST by catnipman (Cat Nipman: Made from The Right Stuff)
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To: alice_in_bubbaland

Just be sure to buy a Dell business-class machine with a 3-yr warranty rather than their 1-yr warranty consumer class machines.


34 posted on 11/17/2009 4:46:08 PM PST by catnipman (Cat Nipman: Made from The Right Stuff)
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To: astyanax

Thanks for the info.
I’m ready to replace my dying Dell Inspiron and was looking at HPs.
Maybe I need to look further.


35 posted on 11/17/2009 4:52:19 PM PST by nascarnation
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To: astyanax

This here Toshiba laptop was purchased in 2003.

I have never had a major crash.

I have never had to reload any system software.

Original battery.

I’ll buy another, when the time comes.


36 posted on 11/17/2009 4:53:26 PM PST by ButThreeLeftsDo (Fight Crime. Shoot Back.)
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To: astyanax

I bought one of the last Powerbooks. It is still going strong. I updated for the better specs and impending doom of PowerPC support. It was and is still in mostly good shape. The keyboard is a little worse for wear after using it to inform so many on FR. ;)

I find it hard to really make a judgment call on laptops failing. Things that are made to be portable often have bad things happen to them that aren’t the fault of the manufacturer.

And the title is amusing.


37 posted on 11/17/2009 5:10:21 PM PST by Mr. Blonde (You ever thought about being weird for a living?)
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