Skip to comments.Mac laptops less reliable than ASUS, Sony notebooks (and Toshiba)
Posted on 11/17/2009 2:13:08 PM PST by astyanax
After-sale warranty firm says 17% of Apple's laptops fail within three years
Apple's line of laptops ranked fourth in a multi-year reliability survey of nine notebook makers, according to a study of 30,000 portable computers published today by a company that provides after-sale warranties.
SquareTrade, which broke out the warranty claims of its customers by manufacturers, said that Apple took the No. 4 spot, behind ASUS, Toshiba and Sony, which held No. 1 through No. 3, respectively.
(Excerpt) Read more at computerworld.com ...
in before the fanboys
I have an HP tablet that given me nothing, but grief.
Of course, Vista doesn’t help.
This is impossible because Apple is perfect.
I’ve had a full-sized ASUS laptop for 1-1/2 years now. Rock solid. It did however come with a slick marketing Powerpoint on the desktop that had almost every other word misspelled.
I have a cheap Compaq that has been very good. I have a cheap Dell and it is okay too.
I guess ANUS came out better that the Apple Kool Aid Powerbook.
(ps I know who asus is).
Whoever wrote this is obviously jealous of Apple owners and is lying. There can be no other explanation.
Counting down until the first screams of “FUD!!!!” Three, two...
I have a ASUS desktop, their customer service and tech support sucks.
I am also waiting for Windows 7, when I purchased the PC in July they said that Win 7 would be shipped to me when it came out. I forwarded my proof of purchase and nothing...
I think I’ll go back to Dell they are much better. (Did I say that????)
The projected failure rate of Apple’s notebooks within three years, added SquareTrade, was 17.4%.
ASUS, Toshiba and Sony, on the other hand, sported projected three-year malfunction rates of 15.6%, 15.7% and 16.8%.
Those are hardly even stastistica;;y significant. PLUS there is NO indication in the article as to what the ‘failure’ mechanism is. I have seen people do some really stupid things with their machines and then wonder why they don’t work.
I bought an ASUS barebones system and it is ok other than the power supply. It is very unique and has a fan going bad after less than a year.
My ASUS desktop has been running for four years with no problems - just bought a Toshiba laptop and it runs VISTA just great ... my friends who bought MAC’S ... not so much ...
Yup, hardly even statistically significant.
Now compare the price...
I got one of those super wide HP media edition lap tops for a gift three years ago. It was incredibly flimsy. The lid/monitor began swaying around within a few weeks. Within a year the hinges were broke and it would no longer close. Then it just failed to start up one day. I checked out the new ones at the store, and it seems they haven't improved a bit.
It is truly shocking that Macs aren't indestructible. And the sad thing is, when they go you're out $1,500 instead of $600.
The only apple product I have ever owned is my ipod, which is great. PC wise, I currently have a toshiba satellite that I’ve used for the past four years without a hitch.
I bought a MacBook Pro and when I took it out of the box, it had a big dent in the aluminum body. I returned it for a replacement that had a chunk of dust or debris sandwiched between the layers of glass on the screen. I gave up and ordered a ThinkPad. My ThinkPad has better specs than the Mac, and is better built. Apple is overpriced and poor quality.
Simple. I still have my Mac book Pro from 5 years ago. It is going strong and beats heck out of most other lap tops out there. Yeah I will by another sometime in the future and that one will still be working when your other laptpos drop
I can’t honestly comment on the longevity of my laptops. I usually spill something on them and that’s what kills them. That’s why I always go for the extended service plan for a laptop.
I’ve already killed a Mac this way, and I had it less than a year.
What does FUD mean? I keep seeing it on these tech threads....
“Fear, Uncertainty, Doubt.” It is a public relations ploy that apparently is only ever aimed at Apple products.
I can’t speak for their laptops, but I’ve built 3 home desktop systems with ASUS motherboards, and they’ve always been flawless.
He took it to college for 3 years then came home and had already received a free HP that was newer, faster etc. from a scholarship.
He handed me the ibook and said "thanks dad, it was cool while it wasnt so slow"
I took it, added memory and am surfing the shit out of it on the net.
I love it for what I do. I occasionally have to reboot but usually only when an update of some sort locks me up.
I certainly believe Apple makes quality products. This one is 7 years old and humming along fine.
(Linux only... I'm done with that company from Redmond)
I see. My concerns have always been $$$ and the OS. I have work stuff that has to have Windoze XP. Parallels fixed me up fine. In fact, I bought my first Mac because I can’t use Vista for said applications, and getting a Mac with parallels was the only solution. Huh.
My HP is 4 years old and it’s been completely trouble free. And, I’ve been on the road with it for at least 100 business trips.
SOny’s used to have a bad rep for reliability, good to see them having moved up. I am glad that ASUS has a high rating, because that really makes them a fantastic value! I have an old Toshiba laptop that I keep working, its been beat to cr*p, but it still keeps going. My next laptop, I will definately check out ASUS.
My Apple laptop was made in 1926, and it still runs perfectly, though it’s a little slower than the current ones.
Ah, yes. The good old days. I remember having a problem though: I used to drip wax on the keyboard from the candles I used to see the monitor....
For some folks, Apple is a lifestyle and a personal identity.
I laugh at such folks.
I got mine from an odd looking guy with pointed ears.
I wasn’t surprised about HP laptops either. I’ve owned them myself and I fix laptops too, and HP laptops don’t last long as a rule. HP has never figured out how to properly cool their laptops so they basically just melt down sooner or later.
Just be sure to buy a Dell business-class machine with a 3-yr warranty rather than their 1-yr warranty consumer class machines.
Thanks for the info.
I’m ready to replace my dying Dell Inspiron and was looking at HPs.
Maybe I need to look further.
This here Toshiba laptop was purchased in 2003.
I have never had a major crash.
I have never had to reload any system software.
I’ll buy another, when the time comes.
I bought one of the last Powerbooks. It is still going strong. I updated for the better specs and impending doom of PowerPC support. It was and is still in mostly good shape. The keyboard is a little worse for wear after using it to inform so many on FR. ;)
I find it hard to really make a judgment call on laptops failing. Things that are made to be portable often have bad things happen to them that aren’t the fault of the manufacturer.
And the title is amusing.