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Need help with virus warning!
Former Fetus

Posted on 01/02/2010 7:51:53 AM PST by Former Fetus

I'm no computer expert, but I have Trend Micro Internet Security installed in my PC (renewed subscription yesterday) and scan the whole thing once a day (it takes over an hour, but I think it is worth). This morning, when I turned on my PC I got a warning from "website" that my PC is infected with a trojan and asking me to click and install some program. I did a quick scan of my PC, and Trend Micro says it is clean. When I tried to X out of the warning, it refused to go away, it kept demanding that I install that "program". I think it's all very suspicious, it only made me more determined NOT to install it. Why would it try to push it like that? Is that a way to get me to download a real trojan? Why else would Trend Micro say that my PC is clean?


TOPICS: Computers/Internet; Miscellaneous
KEYWORDS: antivirus; trojan
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To: Former Fetus
In the first place, don't try to close popups like that by clicking on the 'X'. That frequently starts an application running. Close popups like that through your Task Manager.

Someone suggested Malwarebytes. I second that, it's a good product and it's free. Another good one is AVG 9.0. Unfortunately if you have downloaded a virus many times they won't allow you to get to Malewarebytes or AVG website. You may have to download the software onto a thumb drive from another computer and install it on your's that way.

These things seem to popup around New Years. I got infected this time last year and had to get professional assistance to remove it.

21 posted on 01/02/2010 7:59:54 AM PST by Non-Sequitur
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To: Former Fetus

I had that problem a month or so ago. It would block any site I tried to view and would not even let me shut down the computer.

Had to spend $100 to have it scoured out of there. It was everywhere.

This weekend I’m getting some new questionable “warnings.”

There’s got to be a special place in hell for the people who do this.

Whatever you do, DON’T click on anything. If you do you will find a page that want’s your credit card number. Nasty virus, that one.


22 posted on 01/02/2010 8:00:07 AM PST by EggsAckley (There's an Ethiopian in the fuel supply. W.C. Fields)
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To: Former Fetus

And yes, as others have suggested, switch to Firefox and install the Adblock Plus and Flashblock add-ins. (The latter will block all Flash as a default, but whenever you go to a legit site that uses Flash, just right-click on the Flash that is not playing and tell it to “always allow Flash from this website.” It will put that site in its whitelist and play it from then on.)


23 posted on 01/02/2010 8:01:41 AM PST by RepublitarianRoger2
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To: Former Fetus

There are 2 or 3 of these that look the same but go under different names. Just don’t download the program it wants you to. It’s hard to close so close the tab it pops up in.


24 posted on 01/02/2010 8:03:42 AM PST by CaptRon
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To: Former Fetus
During Christmas,the daughter in law, actually clicked on a box that said..."we scan your computer".

Same syntax as we love you long time.............good lord.

I honestly had over 70 registry lines infected. Thank god it was the open computer and not my wifes or mine but it still took 4 hours and 160 bucks to get rid of a russian virus.......yeah the cold war is over /s.

Good luck.

25 posted on 01/02/2010 8:04:01 AM PST by Kakaze (Exterminate Islamofacism and apologize for nothing.....except not doing it sooner!)
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To: Former Fetus

Sounds a little fishy to me. My son is in the computer business and advised me to use ‘alt F4’ to close a suspicious window.

You could Google the supposed Trojan/virus and see what advice you get. btw I’m no expert but that’s what I do. Good luck.


26 posted on 01/02/2010 8:05:13 AM PST by exPBRrat
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To: GuySwell
an icon that looks like a shield

No, I don't have the icon, but that's the icon that was in the pop up message! Phew! I'm so glad I did not agree to install anything! Thanks Freepers for confirming that I was right, and thanks for all the advice.

27 posted on 01/02/2010 8:05:43 AM PST by Former Fetus
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To: Non-Sequitur
If you ever have malware which prevents anti-virus or anti-malware programs from installing/running, just download this very tiny MS-DOS app. called Rogue Kill and run it first. And then your PC will be able to run executable files again.
28 posted on 01/02/2010 8:06:08 AM PST by library user
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To: EggsAckley

only way to be 100% sure you got it all is to format...ouch...but 100% sure.

Those trojans have sleeper agents that hide everywhere...


29 posted on 01/02/2010 8:06:27 AM PST by Former MSM Viewer
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To: Former Fetus

When I get one of those pop-ups that won’t let me close it, I next try to close the browser.

If that doesn’t work, I next press the computer reset button. I don’t even try to close out through Windows.

When Windows re-loads, I do a full system scan to see if anything shows up.


30 posted on 01/02/2010 8:12:55 AM PST by TomGuy
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To: Former Fetus

Get those quite frequently. Shut down and when you reboot all will be well.


31 posted on 01/02/2010 8:13:13 AM PST by Carley (OBAMA IS A MALEVOLENT FORCE IN THE WORLD)
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To: Former Fetus
You should be able to get rid of the warning by closing the browser window that generated it. One of the sites you are visiting caused that pop-up. If it keeps popping up, it is because that site is still open on your browser. Close that tab and don't go back there. If the pop up recurs, then close the entire browser and start fresh. If it happens when you re-open your browser, then you have a problem. If that happpens, come back and post and we can talk you through cleaning it.

These popups are annoying but not harmful as long as you don't install their crap software. Most of them are just ads for crappy registry cleaner or antivirus software. Some may be an attempt to spread a virus.

32 posted on 01/02/2010 8:14:10 AM PST by Defiant (The absence of bias appears to be bias to those who are biased.)
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To: library user

What I stated is the idea behind the scam. It’s been around for years and people still fall for it.


33 posted on 01/02/2010 8:17:09 AM PST by DJ MacWoW (Make yourselves sheep and the wolves will eat you. Ben Franklin)
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To: Former Fetus

I’m not an expert in these things, so someone from my employer’s desktop support team spent about an hour going through various folders and registry files deleting stuff that had been installed by this program. The problem is now solved. Here’s the one thing I was able to do myself. Based on some web research done by my wife using our non-infected computer, we learned that the malware I had was called “Antivirus Live”. We learned how to temporarily disable the program. I opened the task manager and looked for a process called ***sysrequest.exe (where the *** are random characters). When I spotted that process running, I knew for sure that my problem was “Antivirus Live”. At that point, I selected that process and stopped it. That ended the annoying program and stopped the popups for that session. If I had rebooted at that point, the program would have started itself again, so it was at that point I brought in the experts to remove it. Incidentally, I also learned that most antivirus software doesn’t detect this particular program. Running a typical virus scan probably won’t detect or solve the problem.


34 posted on 01/02/2010 8:18:56 AM PST by GuySwell
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To: Former Fetus

Don’t click anything, obviously. Shut the system down, reboot then download something like Malware Bytes or even AVG Free v9.0 or Avast. Then do scans with one or more of those. I’m betting Malware Bytes will find the beastie.


35 posted on 01/02/2010 8:19:41 AM PST by Bloody Sam Roberts (An armed man is a citizen. An unarmed man is a subject.)
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To: library user

I put Avira on my machine a week or two ago on the recomemendation of several FReepers. Is Malwarebytes something that I should use in addition to my Arvira? Is it compatable with Avira, to use both? I am not sure just what malware is, as compared to virus and spyware. My PC is supposed to be clean, but is is slow at times and has a slow boot-up and shut down time. Any and all help is appreciated.


36 posted on 01/02/2010 8:21:16 AM PST by rightly_dividing
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To: patriot08

MalwareBytes is the best.


37 posted on 01/02/2010 8:23:15 AM PST by enviros_kill (Counter the culture and the oppression of regression)
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To: Defiant; wysiwyg
One of the sites you are visiting caused that pop-up

I think y'all are right! I read the Spanish newspaper El Pais on-line. Don't ask me why, it is a progressive newspaper and it makes me mad as ****, but I keep on going back to it. Anyhow, the last couple of weeks I've had trouble with my internet security program not liking that website and declaring it "suspicious". But I ignored it, because I have been reading that paper for years. It was while on the El Pais website that I got that pop-up. Good bye, El Pais, this time I mean it!

38 posted on 01/02/2010 8:23:21 AM PST by Former Fetus
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To: Former Fetus

I should add that my problem went deeper than the current browser session. I had already shut everything down and rebooted my machine. The popups were still there, even when I wasn’t connected to the Web, so I knew something had been installed on my machine. You may not actually be infected yet. See if there’s still a problem after you reboot the machine.


39 posted on 01/02/2010 8:23:43 AM PST by GuySwell
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To: library user; cripplecreek; patriot08
I used Advance System care, AVG and Spybot....would Malwarebyte or some such conflict?

I'm more than a bit of a dimwit when it comes to such stuff....

40 posted on 01/02/2010 8:23:53 AM PST by ErnBatavia (It's not the Obama Administration....it's the "Obama Regime".)
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