Skip to comments.Professor booted from Starbucks
Posted on 08/16/2010 11:52:40 PM PDT by JoeProBono
NEW YORK, - A New York English professor said she was kicked out of a Starbucks by three police officers because she refused to follow the cafe's ordering rules.
Lynne Rosenthal, who gave her age as early 60s, said she got into an argument with a barista Sunday morning because she refused to specify whether she wanted butter or cheese on her multigrain bagel, the New York Post reported Monday.
"I just wanted a multigrain bagel," Rosenthal said. "I refused to say 'without butter or cheese.' When you go to Burger King, you don't have to list the six things you don't want."
"Linguistically, it's stupid, and I'm a stickler for correct English," she said.
Rosenthal said a manager called police during the incident and three officers who responded to the scene ordered her to leave the store.
"It was very humiliating to be thrown out, and all I did was ask for a bagel," Rosenthal said. "If you don't use their language, they refuse to serve you. They don't understand what a plain multigrain bagel is."
A Starbucks employee at the store during the incident said Rosenthal was being unreasonable.
No bagel for you for one year. (Paraphrasing Seinfeld)
Frankly, IMHO Starbucks is overrated and overpriced. She’s better off buying bagels at the supermarket and making them up at home the way she likes.
3 officers to take care of a non-violent problem at a Starbucks?
"Linguistically, it's stupid, and I'm a stickler for correct English," she said.
Sounds like a real charmer...
I like Starbucks coffee but I refuse to use their language. I always say a “medium half decaf and half regular, no cream”. Never been thrown out. There’s more to the story.
"It was very humiliating to be thrown out, and all I did was ask for a bagel," Rosenthal said."If you don't use their language, they refuse to serve you. They don't understand what a plain multigrain bagel is."
I'll bet the barista, the manager and all 3 cops were too. That is how stupid and disfunctional a world created by Democrats is. Starbucks is one of those leftist companies like Ben and Jerry's who I refuse to purchase from.
Ruth Buzzy with her hair in a tight bun & glasses comes to mind. Probably single, too.
I do the same thing...I’ll order a large, they’ll come back with what large is to them, and I say something to the effect of “That’ll do it.” They’ve never made me speak their language, and I don’t have a chip on my shoulder.
Being a snob sometimes has consequences. Just order the dang bagel and force yourself to say “without butter or cheese.”
Ditto, but Starbucks does respect/allow Concealed Carry.
If I am going to fall on my sword it won’t be over some stupid bagel. What ever happened to just leaving when you feel put out or the service is bad? I just don’t understand the control freak mentality. I saw a similar situation on a plane one not over bagels but over seats. The older lady ended up getting escorted off the plane.
Well, you never know till you get there whether there's going to be some dogs that need dispatched.
Does Starbucks fund nuclear freeze stuff and abortion stuff like Ben and Jerry’s? I hope not. I had not heard that.
Geez, I’d think if it was that important to her and they wouldn’t play along, she’d take her bagel dollars elsewhere voluntarily without having to call in the cops.
I can’t even imagine the horror of dating someone like that!
>>”If you don’t use their language, they refuse to serve you. They don’t understand what a plain multigrain bagel is.”<<
The vey few times I have been in a Charbucks, I always ask for a Medium House Coffee, Black. When they say something like “Vente Drip” I just repeat — Medium Coffee, Black.” After a few rounds they get the point.
And they are just waitpersons. “Barrista” is just stupid.
She clearly has had no contact with the Latte language.
Ah, the problems that occur in the big city and the suburbs. No Starbucks in this small SE NM town. No Denny’s either. However we have an overabundance of Mexican breakfast burrito joints where English is the second language. Green or red hot sauce with those beans, Senor?
Me too. I wouldn't go out of my way to go to a Starbucks but if I'm in an airport or somewhere where that's all there is I order a "large coffee".
Is that when you just HAVE to eat a Filipino?
Apparently the police will enforce Starbucks terminology, but requiring English language skills in place of oh, say Spanish, is a no-no. Now, repeat after me: it is tall, grande, and venti...never mind enforcing the border, get the sizes right! ;-/
Shoulda tazed the b***h.
I never use their words for things, and I notice they always repeat my order in their language. One of them tried to prompt me to use the right language, and I told him, “you work here, you have to call it that. I don’t. I get to call it anything I want.”
He laughed. He didn’t call the cops, which apparently was lucky for me.
About as stupid as "waitpersons", with all due respect (What happened to "waiters" and "waitresses"? "Barista" actually means "bartender".)
And they are just waitpersons. Barista is just stupid
Exactly - the phrase "pick your battles" comes to mind. People have lost all sense of perspective.
>>About as stupid as “waitpersons”, with all due respect <<
That was economy of words. At least I didn’t use the term “Waitrons.” ;)
Sure, why not?
Was she speaking English?
The real question here is...why would an honest to goodness New Yawkah buy a foo-foo bagel from Starbucks when the real deal can be found on just about every corner?
I bet she’s a visiting prof from Berzerkly or something! ;-)
That is fine, but attitude goes a long way. When one lives like a jerk/beeyatch, they shouldn’t be surprised when one treats them in the same manner.
“The customer is always right” has been abused. It used to be applicable when the customer sincerely believed themselves to be right; now people will intentionally lie to get what they want, and act boorish toward the “hired help” just because they feel they can.
It’s quite sickening, really.
The prof may well be a Democrat and not charming, but one has to respect an English professor for using and standing up for the use of proper English. That's more support for our culture than anything I've seen an admitted Democrat do.
Eight out of ten times we'd hear the customer hang up around the word "future".
My conclusion at the time: business people are stupid.
My conclusion 25 years later: business people are stupider than I could have possibly imagined.
I dunno, I sort of sympathize...
I get so irritated when I go to places where they have two sizes, medium and large. What’s with that???
This one is smaller than that one. Call the former small and the latter large. There can only be a medium size if there are three sizes.
Why is that so hard for people to understand?
Has Obama weighed in yet? Who acted stupidly to him this time?
You got the lesson wrong. The actual lesson is: When the phone rings, go into the PHB's office and knock him senseless (OK, MORE senseless) with the receiver. Then answer the phone, "Hello, AlphaGraphics!"
An elitist challenging elitism that doesn’t rise to her level. Kind of humorous, really.
The guy I worked with an I, would get to the job and walk a few blocks over for coffee and a roll every morning. He just HAD TO HAVE his Starbucks coffee. He'd rave about it, and tell me about the oils and such, and the best way to make it...yada, yada, yada.
I'd walk ANOTHER block down and get a Dunkin' Donuts coffee and doughnut.
I CAN'T STAND Starbucks swill. It tastes like burnt, over roasted crap to me. What I hate EVEN MORE, are the pretentious people who work there and buy there, and think that Starbucks is just sooooo great. LOOOONG before I had a Starbucks coffee, I surmized it was nothing but a shallow, trendy place, for shallow, pretentious people. After going the first time, I figured I was spot on. I tried it a couple more times just in case I had a bad cup the first time. I did.
...And the second...and the third...and the fourth.
The only time I've had a good cup of coffee in a Starbucks, is when I brought in a Dunkin' Donuts coffee.
I got news for ya, Bub: The Constitution says the same thing it did the day before you took the job, it's not like someone baited and switched you. If you don't like it, get a different job.
In a good way, I hope...
Not starting a conflict here, but I’m curious as to how saying “without butter or cheese” violates proper English. It was simply something she didn’t want to say. She wouldn’t humble herself, probably raised her voice, and the police were called.
How is that standing up for the use of proper English?
And another thing. There are jobs statistically more dangerous that being a cop, and you don’t see those guys expecting us to give up our legal rights, nor would anyone take them seriously if they did want us to.
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