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Help! My Hotmail Account is Blocked!!!
Self | April 18, 2011 | PJ-Comix

Posted on 04/18/2011 4:56:30 PM PDT by PJ-Comix

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Let’s look on the bright side:

Our friend PJ will probably get a chance to catch up with a few old acquaintances :)


51 posted on 04/18/2011 6:10:16 PM PDT by labette ( Humble student of Thinkology)
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To: labette

Nope that doesn’t work either. Everything you need to do still requires a sign-in and when I do sign-in...account blocked. I can’t enter my mobile phone # for them to send the code because, guess what, that requires a sign-in.


52 posted on 04/18/2011 6:14:42 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: labette

I just sent an email to support@hotmail.com and immediately got a robot reply telling me to log into my hotmail account for help. Problem is I can’t log into my hotmail account to get that help.


53 posted on 04/18/2011 6:20:38 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: PJ-Comix

Faecpalm

{not you, the support}


The key difference in your case and mine MAY be the timing.

I caught this early and was able to switch passwords before hotmail shut down my account.


54 posted on 04/18/2011 6:29:22 PM PDT by labette ( Humble student of Thinkology)
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To: PJ-Comix
See this: Crick!
55 posted on 04/18/2011 6:30:40 PM PDT by Revolting cat! (Let us prey!)
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To: PJ-Comix

Try this...

http://windowslivehelp.com/solution.aspx?solutionid=f172cbee-3c73-4506-8a1d-4e6e82adb846

About a third of the way down the page it gives you a link (”here”) to supposedly get to somebody who can help.


56 posted on 04/18/2011 6:35:30 PM PDT by abigailsmybaby ("To understan' the livin', you gotta commune wit' da dead." Minerva)
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To: abigailsmybaby

Problem is when I clicked “Here” I was then prompted to sign in. When I tried to sign in, guess what? Account blocked.


57 posted on 04/18/2011 6:45:29 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: All
I figured out that when you are in Hotmail Purgatory when your hotmail account is blocked. When that happens you are trapped in an endless maze of Catch-22 solutions which consist of logging in to get an answer BUT you can't log in because you are BLOCKED. I even tried to find a solution by going on my wife's computer and signing into Hotmail via her account to go to the Help Center. So what is the "Help" provided? You merely post a thread on a forum where you are supposed to receive replies from other users. BTW, there are apparently THOUSANDS of people now in HotMail Purgatory since almost none has gotten a solution to their login problem. Almost nobody even gets the code on their mobile phone. Of course, the solution would be to send you the code via e-mail to another addy but they don't seem to have that in their fix box.

So currently I am now residing in HotMail Purgatory...hopefully not for all eternity.

58 posted on 04/18/2011 6:51:39 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: PJ-Comix
Sorry to be the bearer of bad news, but kiss that account goodbye. When you lose the password to a conventional e-mail account such as you get from your Internet provider (or have the password changed on you by a hacker, in your case), recovery is a simple matter because your provider knows who you are. Your Internet service is set up with them at a specified street address, with the e-mail account as a feature of that service. You just have them reset the password and send you an auto-generated replacement. But when you open an account with Gmail, Hotmail or other free public e-mail-only service operating "in the cloud", the service doesn't know who you are. When you contact them claiming that you have lost your password, they ask for some personal information related to the account. After a couple of days you get a form response saying they could not verify that this is your account, and you're screwed. Just walk away, sign up for another free public account, and use it to tell all your friends that your old address is now lost to a Russian spammer.
59 posted on 04/18/2011 6:59:30 PM PDT by BlazingArizona
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To: PJ-Comix

I’ve just checked, PJ, on Windows Live ID Forums microsofties respond to queries. There’s no other support option from MS.


60 posted on 04/18/2011 7:00:05 PM PDT by Revolting cat! (Let us prey!)
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To: PJ-Comix

It looks you might be screwed then because I looked all over the help center and they want you to try their solutions first before they’ll give you any contact information. But it looks like that no matter what you do they’re going to ask you to sign in first. Dummies!!


61 posted on 04/18/2011 7:02:52 PM PDT by abigailsmybaby ("To understan' the livin', you gotta commune wit' da dead." Minerva)
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To: BlazingArizona

I am now convinced that providing incredibly CRAPPY support is a marketing ploy on the part of hotmail. See, they really want you to sign onto their PAID service so they treat users of the Free service like dirt. I also see a similar marketing ploy by airlines. When I was a kid the airlines treated EVERYBODY like royalty. In fact one time we even flew first class and I didn’t notice much difference from coach except that we sat closer to the front of the plane and got to talk to the pilot. Nowadays, airline personnel treat coach passengers like DIRT. Why? Because it gives them an incentive to fly First Class. So now Hotmail is crapping over its Free users because they want people to PAY for their service. If not, you get treated like dirt.


62 posted on 04/18/2011 7:09:58 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: All

Lately, Bill Gates, has been playing at being some sort of humanitarian? HEY BILL!!! You want to help make the world a better place? Then start with your CRAPPY Hotmail service which first blocks people from access to their hotmail accounts and then makes it almost impossible to ever access it again.


63 posted on 04/18/2011 7:54:25 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: PJ-Comix
You might have better luck asking Bill Microsoft for a free mosquito net!


64 posted on 04/18/2011 7:56:13 PM PDT by Revolting cat! (Let us prey!)
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To: Revolting cat!

I find Bill Gates, I am sure going to tell him what I think of Hotmail. Want to be a HUMANITARIAN, Bill? Then start with FIXING your own hotmail service!


65 posted on 04/18/2011 8:11:18 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: PJ-Comix

“I am now convinced that providing incredibly CRAPPY support is a marketing ploy on the part of hotmail. See, they really want you to sign onto their PAID service so they treat users of the Free service like dirt.”

But it’s also true that if you do subscribe, you are now identified to them through your payment information. This automatically puts you in a better position if something does go wrong. You also have the leverage of being able to quit if not satisfied with the service.

A free account is worth every penny you paid for it.


66 posted on 04/18/2011 9:35:23 PM PDT by BlazingArizona
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To: BlazingArizona

I only had one email addressee on Hotmail that I really needed to contact and I finally was able to contact her via other means so no great loss now if hotmail is gone for good. Will try to access it tomorrow via another computer.


67 posted on 04/18/2011 9:44:47 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: EBH
Actually that is how MSN handles it. Cell/mobile number.

Did I say I wasn't a techie? I think you can trust me on that :-)

68 posted on 04/18/2011 10:52:15 PM PDT by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: library user

Oh man that pic is screaming for tons of photoshop editing!!!! LOL!! pron, birth certs, etc... on the screen.


69 posted on 04/18/2011 11:13:19 PM PDT by US_MilitaryRules (Where is our military?)
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To: library user

bill.gates@internets.com

LOL thanks for that.

;-)


70 posted on 04/19/2011 7:55:34 AM PDT by rhoda_penmark
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To: PJ-Comix
Have you been able to log in to hotmail?

Yesterday morning I got a weird screen when trying a couple of times, then on third or fourth try I was able to get in.

I have yahoo.com and mail.com accounts that get little use. Partly because of the problems you encountered, I am weaning off of hotmail. They are not customer-friendly. Was going to use Gmail and created an account, but I'm not crazy about the interface.

Yahoo is in the process of upgrading their email, so I've upgraded and will use the beta. The interface seems good.

This website has an 800 number that reaches MSN support. Since Hotmail is part of MSN (kind of), maybe it can help if you have not resolved yet. 800-386-5550.

http://customerservicenumbers.com/co-hotmail

71 posted on 04/19/2011 8:43:00 AM PDT by floozy22 (The left has an irrational devotion to protecting evil.)
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To: floozy22
Have you been able to log in to hotmail?

Nope. I am planning to do what I should have done long ago...switching to G-Mail. Hotmail wasn't that important to me since my main place for mail is at Comcast. Actually I had only one important message I had to access at Hotmail and I contacted the person via other means.

72 posted on 04/19/2011 4:55:10 PM PDT by PJ-Comix (The Coupon Whisperer)
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To: PJ-Comix

So the Hotmail was not your primary..that’s good. They act like customers are a nuisance.


73 posted on 04/19/2011 5:47:33 PM PDT by floozy22 (The left has an irrational devotion to protecting evil.)
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To: PJ-Comix

[[See, they really want you to sign onto their PAID service so they treat users of the Free service like dirt.]]

Don’t do it- don’t paqy for their CRAP service- even paid subscribers are bein g blocked out of their email and not gettign their issues resolved


74 posted on 05/29/2011 8:32:30 AM PDT by CottShop (Scientific belief does not constitute scientific evidence, nor does it convey scientific knowledge)
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