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Anyone Having Problems Renewing CC Info For Donations?
None | 09/03/11 | Self

Posted on 09/03/2011 2:27:18 PM PDT by ken in texas

In a nutshell,
- I received a new credit card this month (updated expiration date),
- It's been accepted at stores throughout our city,
- FR won't accept the updated info so I can renew my monthly donation.

I keep getting the message "An error occurred during processing. The card was declined. Please ensure the billing address is correct.".

The information is correct, I've tried FireFox and Internet Explorer.


TOPICS: Free Republic Policy/Q&A
KEYWORDS:
Has anyone else experienced this issue? (Please don't suggest that I try Chrome or another browser.) This is driving me nuts. If I can't renew I'll stop the donation.
1 posted on 09/03/2011 2:27:19 PM PDT by ken in texas
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To: ken in texas; Jim Robinson

I wonder if it is because it is not freepathon time so that service is turned off? (I have no idea, just guessing). I would bet if you send a FReepmail to Jim he can fix it.


2 posted on 09/03/2011 2:31:15 PM PDT by mnehring
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To: ken in texas

It may be a zip code deal. Ask Jim to cue in your zip code. Or you may have a daily limit on the amount of money you can use...check with your cc holder and if that is the case..have them up your daily limit.


3 posted on 09/03/2011 2:32:53 PM PDT by penelopesire (TIME FOR A SPECIAL PROSECUTOR!)
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To: ken in texas

>(Please don’t suggest that I try Chrome

Don’t worry. I hate Google spy products..


4 posted on 09/03/2011 2:36:04 PM PDT by max americana (FUBO NATION 2012 FK BARAK)
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To: mnehring

I’ll ping Jim / John also. Just wondering if it was widespread or just me. (I get nervous if it’s just me.) /smile


5 posted on 09/03/2011 2:41:32 PM PDT by ken in texas (Can't Afford a Tagline... send money.)
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To: ken in texas

Give me you credit card info and I’ll try to make a few purchases to see if the problem is your computer


6 posted on 09/03/2011 2:44:19 PM PDT by txroadkill (Ghandi would have smacked 0bama in the head)
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To: penelopesire

Who knows. The Zip is correct, and there are no cc limit issues.


7 posted on 09/03/2011 2:46:44 PM PDT by ken in texas (Can't Afford a Tagline... send money.)
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To: txroadkill

I appreciate your offer. My colleague, Achmed, currently living in the Sahara desert will call you shortly with the information. /grin


8 posted on 09/03/2011 2:49:15 PM PDT by ken in texas (Can't Afford a Tagline... send money.)
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To: ken in texas

Try deleting cookies in your browser cache. (Windows? Click on control panel, internet options, security, temporary internet files, delete cookies.)


9 posted on 09/03/2011 2:51:25 PM PDT by CARTOUCHE (Holding my fire until the last candidates enter the fray....)
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To: ken in texas

I would guess it’s because you are in JimRob’s computer having donated with a different CC—


10 posted on 09/03/2011 2:55:23 PM PDT by basil (It's time to rid the country of "gun free zones" aka "Killing Fields")
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To: ken in texas

I would call the cc company. They can track the decline and tell you immediately what happened.


11 posted on 09/03/2011 2:55:27 PM PDT by penelopesire (TIME FOR A SPECIAL PROSECUTOR!)
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To: CARTOUCHE
Been there... done that.

Maybe it's time for a therapeutic "shut down, cool off, reboot and try later".

12 posted on 09/03/2011 3:03:24 PM PDT by ken in texas (Can't Afford a Tagline... send money.)
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To: basil

Same number, different expiration date.


13 posted on 09/03/2011 3:04:37 PM PDT by ken in texas (Can't Afford a Tagline... send money.)
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To: ken in texas

Yup, it’s down. And John hasn’t answered my call or email. Don’t know if he’s out or what. Hopefully, he’ll check his messages soon and get it fixed.

Thanks!


14 posted on 09/03/2011 3:19:03 PM PDT by Jim Robinson (Rebellion is brewing!! Impeach the corrupt Marxist bastard!!)
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To: Jim Robinson
Thank you sir.

I'm an old computer geek, so I understand how these things happen.

Will try in a few days... enjoy your Labor Day weekend.

15 posted on 09/03/2011 3:23:32 PM PDT by ken in texas (Can't Afford a Tagline... send money.)
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To: ken in texas

Well—then that wasn’t the answer—LOL!

Youu can send a freepmail to JimRob and see what he says.


16 posted on 09/03/2011 3:28:12 PM PDT by basil (It's time to rid the country of "gun free zones" aka "Killing Fields")
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To: ken in texas

make up a card number ,, then change back with the right number and expdt


17 posted on 09/03/2011 3:29:35 PM PDT by Neidermeyer
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To: basil; Neidermeyer
See Post #14.

JimRob said that part of FR is down. Once it's fixed we'll get back to normal.

18 posted on 09/03/2011 3:54:27 PM PDT by ken in texas (Can't Afford a Tagline... send money.)
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To: ken in texas

Okay—I missed that. I’m not having any problems just reading the threads. so I hadn’t noticed that there was a problem. Thanks!


19 posted on 09/03/2011 4:11:39 PM PDT by basil (It's time to rid the country of "gun free zones" aka "Killing Fields")
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To: ken in texas

I got a new card about a month ago and FR allowed me to change the new info and they accept the new card just fine. BTW, I use Firefox. It isn’t your browser it has to be something else. I suggest you ping Jim Robinson and ask him directly about it.


20 posted on 09/03/2011 4:14:21 PM PDT by calex59
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To: ken in texas; John Robinson; All

Received a message from John. Woo hoo!! It’s fixed!!

Thank you very much!!


21 posted on 09/04/2011 10:17:37 AM PDT by Jim Robinson (Rebellion is brewing!! Impeach the corrupt Marxist bastard!!)
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To: Jim Robinson

Appreciate the update. I’ll get it done.


22 posted on 09/04/2011 10:40:20 AM PDT by ken in texas (Can't Afford a Tagline... send money.)
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