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Store Refuses Shopper's Payment In Coins
http://www.wlky.com/news/29661621/detail.html ^ | 11/2/2011

Posted on 11/02/2011 5:43:43 PM PDT by Morgana

PORTLAND, Ore. -- A woman in Portland said her local grocery store refused to allow her to pay for her shopping cart items with $32 in loose change.

The shopper, who was too embarrassed to use her name, said the clerk at the Save-a-Lot store would only accept $5 of the change, claiming it was store policy, KATU reported.

The woman told KATU that she tried to use her loose change at another area grocery to buy her family food -- a Fred Meyer store -- but the manager there directed her to a coin exchange machine instead, where the fees run about 10 percent.

She said the Fred Meyer manager later agreed to cover the exchange machine fee after she started sobbing.

Representatives from each of the stores later apologized for the incidents, and advised that store employees and managers would be retrained on checkout policies -- specifically that all payments, cash or coin, were accepted.

(Excerpt) Read more at wlky.com ...


TOPICS: Business/Economy; Local News
KEYWORDS: bosses; coinpayment; coins; impatient; paymentincoins; spoiled; thieves
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I have a serious problem with this. Coin money is legal tender. I also suspect this woman was so poor she was collecting change where ever she could. Either way if she is at place like Save a lot she is buying food and in need.

what is with people?

1 posted on 11/02/2011 5:43:53 PM PDT by Morgana
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To: Morgana

I’d rather wait behind a person paying with coins, than wait behind a cart-load of steaks, snacks, and candy that whips out a purse FULL of Food Stamps to count out.


2 posted on 11/02/2011 5:47:17 PM PDT by traditional1 ("Don't gotsta worry 'bout no mo'gage, don't gotsta worry 'bout no gas; Obama gonna take care o' me!)
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To: Morgana

I tend to agree.

She COULD have tried the service desk first though, to see if they would turn her coins into dollars for a faster checkout. Save the cashier and people waiting in line behind her from the misery.


3 posted on 11/02/2011 5:47:51 PM PDT by KoRn (Department of Homeland Security, Certified - "Right Wing Extremist")
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To: Morgana

The smart move? Divide your purchase into $4 increments (so as to cover sales tax). After the third or fourth transaction, I believe the cashier would reconsider.


4 posted on 11/02/2011 5:48:08 PM PDT by Sergio (An object at rest cannot be stopped! - The Evil Midnight Bomber What Bombs at Midnight)
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To: traditional1
...wait behind a cart-load of steaks, snacks, and candy that whips out a purse FULL of Food Stamps to count out.

I doubt that has happened recently.

5 posted on 11/02/2011 5:49:38 PM PDT by hinckley buzzard
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To: Morgana
Most store in my area ask if you have change . They are happy to get the coins ,most people its less trouble pulling dollar bills out than digging for change.

I usually have a couple dollars in change in my pocket. Glad to get rid of the extra weight ;)

6 posted on 11/02/2011 5:51:19 PM PDT by piroque ("In times of universal deceit, telling the truth becomes a revolutionary act")
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To: KoRn

The store has their right to set their policies.

She wasn’t really doing anything wrong, just against the store policy.


7 posted on 11/02/2011 5:51:19 PM PDT by cripplecreek (A vote for Amnesty is a vote for a permanent Democrat majority. ..Choose well.)
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To: Morgana
When I was in my last year of college, I often ran so tight on funds that I was forced to buy staples at the grocery store with loose change. This was well before Coinstar or other redemption methods. Had I not been able to make purchases with coins at the only grocery store within walking distance, I don't know what I would have done. It was often embarassing - seeing the sneers of others, but when you have no other choice hunger will help you get beyond pride.

I am satisfied with the knowledge that some of those same jerks are some of the people begging me for a job today.

It ticks me off to hear of stories like this. Here is a woman who wanted to spend a legal currency to provide for herself. All I can say to those who wanted to stand in her way or look down upon her is: Karma is a ruthless bit&h and it will catch up to you!

8 posted on 11/02/2011 5:52:30 PM PDT by RobertClark ("Governments are instituted among Men, deriving their just powers from the consent of the governed")
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To: Morgana

I rather be behind her than some luddite with a checkbook.


9 posted on 11/02/2011 5:53:11 PM PDT by trumandogz (In Rick Perry's Nanny State, the state will drive your kids to the dentist at tax payer expense)
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To: Morgana
but the manager there directed her to a coin exchange machine instead, where the fees run about 10 percent.

Either the store gets a cut of the machines revenue or the store owns the machine outright

They are forcing people to go to the machine.

Also it takes a store employee a considerable amount of time to count $32 in loose change.

I can understand the store policy not to accept more than $5 in loose change. It is the fault of our leadership. It is a unproductive use of employee time

The value of coin money has been reduced to the point that nickels and pennies should be removed from circulation as they are essentially worthless. In reality you can not buy anything with any coin less than a quarter.

10 posted on 11/02/2011 5:53:39 PM PDT by Pontiac (The welfare state must fail because it is contrary to human nature and diminishes the human spirit.)
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To: piroque

Same here! I have done what she did only not bought $30. worth of stuff. Usually a $1. or $2. dollar item that I paid all in the pennies I saved up. Most stores love them because they need the extra pennies for change.

Either way it is legal tender and the bank can always take it.


11 posted on 11/02/2011 5:54:02 PM PDT by Morgana (This space for rent.........cheap)
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To: Morgana

I’m a cashier.

What I would appreciate most, in this situation, is for people to have their change organized for easy counting.

Most of them have the change thrown in a baggie in all sorts of amounts.

Also, one of the reasons why that grocery store might have had a problem with that is that many cashiers are often rated for productivity by how many customers they can push through the door.


12 posted on 11/02/2011 5:55:33 PM PDT by Jonty30
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To: hinckley buzzard
"I doubt that has happened recently. "

Which? The coins payment, or the fistfull of Food Stamps?

13 posted on 11/02/2011 5:56:30 PM PDT by traditional1 ("Don't gotsta worry 'bout no mo'gage, don't gotsta worry 'bout no gas; Obama gonna take care o' me!)
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To: Morgana

Grocery store cashiers are required to maintain an RPM (rings per minute) to avoid be disciplined and/or fired. They are also required to maintain an accurate till to avoid being disciplined and/or fired. Counting out 32 dollars in change to maintain an accurate till will wreck the RPM’s.

Maybe the lady could have rolled the change. Then it could have been weighed at the service desk.

She gets her groceries, the cashier keeps his or her job.

Imagine if every customer came in and paid with change.


14 posted on 11/02/2011 5:58:22 PM PDT by mainevet (Get an M1911 or two or three or four)
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To: Morgana
Should have wrote a check:


15 posted on 11/02/2011 5:58:58 PM PDT by Hoodat (Because they do not change, Therefore they do not fear God. -Psalm 55:19-)
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To: Pontiac

Most stores would and should be grateful. Here is $32. in change they don’t have to go get from the bank.

AS for others waiting in line? Okay, all of you how many times have you been in Wal Mart, K Mart, Target, or any other place like that where they have 25 cash registers yet only 5 or less people are running them? Okay have the moron sitting around picking his nose in the back come over and open the next register so the line comes down. Even better let the manager open the next register, that is what he is paid to do, paid to think not be a dumba$$.


16 posted on 11/02/2011 6:00:32 PM PDT by Morgana (This space for rent.........cheap)
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To: Hoodat

That is hilarious.


17 posted on 11/02/2011 6:02:22 PM PDT by eyedigress ((Old storm chaser from the west)?)
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To: Morgana

Brinks delivers change daily to our local supermarket.


18 posted on 11/02/2011 6:03:01 PM PDT by mainevet (Get an M1911 or two or three or four)
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To: traditional1

The food stamps are now on EBT cards just like a debit card this eliminates the purse full of stamps and the repeated purchase of one package of ramen noodles to collect enough change to purchase beer.
Long ago and far away I used to grocery shop with rolled quarters from my laundromat business never had a grocery store complain.


19 posted on 11/02/2011 6:04:36 PM PDT by scottteng (Tax government employees til they quit and find something useful to do)
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To: traditional1
wait behind a cart-load of steaks, snacks, and candy that whips out a purse FULL of Food Stamps to count out.

I doubt anyone has "whipped out a purse FULL of Food Stamps" in a long time.

20 posted on 11/02/2011 6:04:49 PM PDT by hinckley buzzard
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To: Hoodat

LOLOLOLOLOLOL

I showed this to my Dad just now. Dad is a chemist. I asked him what that math equation means. His best guess is that the man who wrote the check owed about .01 cents. Or something every small in that area.


21 posted on 11/02/2011 6:05:07 PM PDT by Morgana (This space for rent.........cheap)
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To: scottteng
I'm not sure the EBT's are used for groceries here, but they could be.

EBT's in the area are used mostly for crack, and traded for cash, in MOST major cities.

22 posted on 11/02/2011 6:06:14 PM PDT by traditional1 ("Don't gotsta worry 'bout no mo'gage, don't gotsta worry 'bout no gas; Obama gonna take care o' me!)
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To: KoRn

I agree with you. There are ways around most things. It’s how you approach them that matters. Times I have opened my wallet and seen a $50 bill and a $5 bill when my purchase was less than $5. I always politely say “I do have a $5 but it would be really helpful if you could take the $50, however I understand if you can’t”. 9 times out of 10 they take it.

A preemptive request is usually very effective.


23 posted on 11/02/2011 6:07:15 PM PDT by ChildOfThe60s ( If you can remember the 60s....you weren't really there)
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To: Morgana

A clerk worth hiring or keeping can count through $32 worth of pennies in eight minutes or less. Pennies are counted in fives on a flat surface.


24 posted on 11/02/2011 6:08:25 PM PDT by familyop ("Wanna cigarette? You're never too young to start." --Deacon, "Waterworld")
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To: Morgana

There are probably some here who don’t know about Save-A-Lot. They are a “bag it yourself” operation. They carry minimal name brand items, and you are expected to bring your own bags, buy them, or be fortunate enough to find discarded cardboard boxes in the store.

They don’t carry groceries out for the disabled, etc. They say they will try, but my experience is they have only a few registers, hardly any extra employees, and they throw the groceries around in a way that makes you happy just to get out to the car. The pay off for all this is deeply discounted prices on a regular basis. The store is always full.

I can understand BOTH the cashier not having time for the coins AND the woman showing up with very little money. I’ve see both at our local SAL.


25 posted on 11/02/2011 6:08:33 PM PDT by I still care (I miss my friends, bagels, and the NYC skyline - but not the taxes. I love the South.)
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To: Morgana
My supermarket checkout never objects to receiving change

Haven't bought anything and feelingf a bit blue. Go to the machine anyway and press "start" "finish", it'll thank you for shopping there.

26 posted on 11/02/2011 6:08:38 PM PDT by Oztrich Boy (New gets old. Steampunk is always cool)
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To: Morgana

He is very smart. It is .002


27 posted on 11/02/2011 6:08:54 PM PDT by eyedigress ((Old storm chaser from the west)?)
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To: cripplecreek

I’ve never understood why people aren’t clear on the concept of “legal tender.” If I am a storeowner, I can refuse your payment of a $100 bill for a pack of gum.


28 posted on 11/02/2011 6:09:55 PM PDT by 1rudeboy
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To: Hoodat

Heh, I had to do the math to figure out the value of the check. 0.002 dollars total. -1 plus 1=0. Cute. Although you could mathematically argue that it’s not EXACTLY 0, but approaches it.


29 posted on 11/02/2011 6:10:48 PM PDT by boop ("Let's just say they'll be satisfied with LESS"... http://www.fda.gov/ucm/groups/Ming the Merciless)
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To: RobertClark

THANK YOU FOR THAT POST!!!!

Been there, done that!

I posted this because I was angry that here are those who would do this to her or anyone.


30 posted on 11/02/2011 6:10:53 PM PDT by Morgana (This space for rent.........cheap)
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To: Morgana

The stores changed their policies and the problem is fixed.

The trouble is when some smart alec tries to pay in pennies in order to harrass.


31 posted on 11/02/2011 6:11:53 PM PDT by longtermmemmory (VOTE! http://www.senate.gov and http://www.house.gov)
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To: familyop
Eight minutes is a lifetime. I was watching some show on the Food Network, and the guy said that the industry standard for cooking your food and getting it to the table (in a bar) is twelve minutes.
32 posted on 11/02/2011 6:12:15 PM PDT by 1rudeboy
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To: 1rudeboy

If you go into a party store in the middle of the night, they aren’t likely to have the change to break a $100 for a purchase under $1.


33 posted on 11/02/2011 6:13:12 PM PDT by cripplecreek (A vote for Amnesty is a vote for a permanent Democrat majority. ..Choose well.)
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To: boop; Hoodat

You got 0? I got at least .01

Meaning the check was for about 1 cent or near that amount.


34 posted on 11/02/2011 6:13:21 PM PDT by Morgana (This space for rent.........cheap)
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To: Sergio

No sales tax here in OR. I didn’t think most states taxed food, though.

Cindie


35 posted on 11/02/2011 6:13:31 PM PDT by gardencatz (I'm lucky enough to live, walk & breathe among heroes! I am the mother of a US Marine!)
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To: Morgana

Handy hint: Go to the bank, get some paper coin rolls, and roll the stuff up before you get to the cashier. Also, stamp or write your name & phone # on the rolls. (If any of the rolls come up short, they’ll know who to call.)


36 posted on 11/02/2011 6:14:22 PM PDT by QBFimi (When gunpowder speaks, beasts listen.)
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To: 1rudeboy

how about the concept of “if I have to take 10 minutes to count up all your change, I will lose several other customers and even more money”


37 posted on 11/02/2011 6:15:07 PM PDT by ari-freedom ("Perry: good governor. Romney: Good hair."-Herman Cain)
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To: 1rudeboy

“I can refuse your payment of a $100 bill for a pack of gum.”

That would make me suspicious. I would whip out my counterfeit detector pen and check the bill. If I see black would have the secret service on the courtesy phone in New York minute.


38 posted on 11/02/2011 6:15:51 PM PDT by Morgana (This space for rent.........cheap)
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To: mainevet

Chances are this is the only time the cashier will ever have anyone with that much change going through her line. Maybe the only time this YEAR in the stores.

Why not just take the change and move on?

IF this type of transaction goes on regularly, then let the stores devise a fast method for faster checkout.


39 posted on 11/02/2011 6:16:26 PM PDT by Ecliptic
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To: Morgana

I understand paying with coins, I guess (no banks nearby to get bills?). But could she not at least have rolled the coins first? This would have sped things up immensely. Why is her time more valuable than the cashier’s? (and those behind her in line)


40 posted on 11/02/2011 6:17:01 PM PDT by NCLaw441
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To: hinckley buzzard; traditional1
I doubt anyone has "whipped out a purse FULL of Food Stamps" in a long time.

To save embarrassment, the government issues an EBT card


Kentucky


California


Maryland

41 posted on 11/02/2011 6:17:28 PM PDT by Sgt_Schultze (A half-truth is a complete lie)
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To: longtermmemmory

“The trouble is when some smart alec tries to pay in pennies in order to harrass.”

No the trouble is that I am not the cashier because I am Queen of the Smart Alecs!!!


42 posted on 11/02/2011 6:19:09 PM PDT by Morgana (This space for rent.........cheap)
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To: I still care

I’ve never had to bring or buy my bags at Sav-A-Lot. I usually bring my own because they’re sturdier than those stupid plastic bags (and I have the cutest set of chicken bags) but I’ve forgot numerous times and not been charged. That may be on a state by state basis. I know CA charges no matter what store you’re in...gotta save the planet dontcha know...one plastic bag at a time.

Cindie


43 posted on 11/02/2011 6:19:40 PM PDT by gardencatz (I'm lucky enough to live, walk & breathe among heroes! I am the mother of a US Marine!)
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To: Morgana
I posted this because I was angry that here are those who would do this to her or anyone.

Or you could do what a conservative would do and grumble about it on your way to another store. I can find all kinds of reasons to be upset but what's the point?

Imagine you're a bar owner in Michigan as you watch your business evaporate because non smokers are bothered by smokers in your business so they ran to the state to force you to comply with their wishes.
44 posted on 11/02/2011 6:19:47 PM PDT by cripplecreek (A vote for Amnesty is a vote for a permanent Democrat majority. ..Choose well.)
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To: Hoodat

I’m sure there’s a good story behind that.


45 posted on 11/02/2011 6:19:53 PM PDT by PLMerite (Shut the Beyotch Down! Burn, baby, burn!)
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To: NCLaw441

Do we even know that she has an account at any bank.

Do you know that you have to have an account at a bank to do what you asked? Some banks may do it if they need the coins that day or are just nice. Most however require an account.

If she was this destitute she may not have a bank account.


46 posted on 11/02/2011 6:21:52 PM PDT by Morgana (This space for rent.........cheap)
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To: cripplecreek

“Or you could do what a conservative would do and grumble about it on your way to another store..........”

Well what I would do is this. ***warning what I am about to say is not politically correct***

Just to piss off the Hippies at Wall Street I would take her change for the items that she wishes to buy because “I am an evil, greedy, Jewish, capitalist who want to be RICH RICH RICH”
So take that Hippies on wall street!
BWAAHAHAHAH


47 posted on 11/02/2011 6:25:30 PM PDT by Morgana (This space for rent.........cheap)
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To: 1rudeboy

It’s interesting to read about life around the plantations once in a while. I don’t visit grocery stores very often. ;-)


48 posted on 11/02/2011 6:26:23 PM PDT by familyop ("Wanna cigarette? You're never too young to start." --Deacon, "Waterworld")
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To: Sgt_Schultze
"To save embarrassment, the government issues an EBT card"

Embarassment?

The 4th generation welfare tribes I see don't care about embarassment whatsoever...they have no pride (except beign PROUD that they have a right to handouts that others pay for).

49 posted on 11/02/2011 6:26:23 PM PDT by traditional1 ("Don't gotsta worry 'bout no mo'gage, don't gotsta worry 'bout no gas; Obama gonna take care o' me!)
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To: Morgana
I feel for the woman but economic realities are what they are.

Coins have become nearly worthless. A store manager can not afford to have employees stand there for 20 minutes counting change.

I having been a waiter who had to take money and run a register I know that I would count it twice. If I was shorted it came out of my pocket.

If the woman has a bank account the thing to do would be to take the change to her bank and deposit the money. Banks have coin counters and they should not be charging a fee to customers to count them.

50 posted on 11/02/2011 6:26:55 PM PDT by Pontiac (The welfare state must fail because it is contrary to human nature and diminishes the human spirit.)
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