Skip to comments.Store Refuses Shopper's Payment In Coins
Posted on 11/02/2011 5:43:43 PM PDT by Morgana
PORTLAND, Ore. -- A woman in Portland said her local grocery store refused to allow her to pay for her shopping cart items with $32 in loose change.
The shopper, who was too embarrassed to use her name, said the clerk at the Save-a-Lot store would only accept $5 of the change, claiming it was store policy, KATU reported.
The woman told KATU that she tried to use her loose change at another area grocery to buy her family food -- a Fred Meyer store -- but the manager there directed her to a coin exchange machine instead, where the fees run about 10 percent.
She said the Fred Meyer manager later agreed to cover the exchange machine fee after she started sobbing.
Representatives from each of the stores later apologized for the incidents, and advised that store employees and managers would be retrained on checkout policies -- specifically that all payments, cash or coin, were accepted.
(Excerpt) Read more at wlky.com ...
what is with people?
I’d rather wait behind a person paying with coins, than wait behind a cart-load of steaks, snacks, and candy that whips out a purse FULL of Food Stamps to count out.
I tend to agree.
She COULD have tried the service desk first though, to see if they would turn her coins into dollars for a faster checkout. Save the cashier and people waiting in line behind her from the misery.
The smart move? Divide your purchase into $4 increments (so as to cover sales tax). After the third or fourth transaction, I believe the cashier would reconsider.
I doubt that has happened recently.
I usually have a couple dollars in change in my pocket. Glad to get rid of the extra weight ;)
The store has their right to set their policies.
She wasn’t really doing anything wrong, just against the store policy.
I am satisfied with the knowledge that some of those same jerks are some of the people begging me for a job today.
It ticks me off to hear of stories like this. Here is a woman who wanted to spend a legal currency to provide for herself. All I can say to those who wanted to stand in her way or look down upon her is: Karma is a ruthless bit&h and it will catch up to you!
I rather be behind her than some luddite with a checkbook.
Either the store gets a cut of the machines revenue or the store owns the machine outright
They are forcing people to go to the machine.
Also it takes a store employee a considerable amount of time to count $32 in loose change.
I can understand the store policy not to accept more than $5 in loose change. It is the fault of our leadership. It is a unproductive use of employee time
The value of coin money has been reduced to the point that nickels and pennies should be removed from circulation as they are essentially worthless. In reality you can not buy anything with any coin less than a quarter.
Same here! I have done what she did only not bought $30. worth of stuff. Usually a $1. or $2. dollar item that I paid all in the pennies I saved up. Most stores love them because they need the extra pennies for change.
Either way it is legal tender and the bank can always take it.
I’m a cashier.
What I would appreciate most, in this situation, is for people to have their change organized for easy counting.
Most of them have the change thrown in a baggie in all sorts of amounts.
Also, one of the reasons why that grocery store might have had a problem with that is that many cashiers are often rated for productivity by how many customers they can push through the door.
Which? The coins payment, or the fistfull of Food Stamps?
Grocery store cashiers are required to maintain an RPM (rings per minute) to avoid be disciplined and/or fired. They are also required to maintain an accurate till to avoid being disciplined and/or fired. Counting out 32 dollars in change to maintain an accurate till will wreck the RPM’s.
Maybe the lady could have rolled the change. Then it could have been weighed at the service desk.
She gets her groceries, the cashier keeps his or her job.
Imagine if every customer came in and paid with change.
Most stores would and should be grateful. Here is $32. in change they don’t have to go get from the bank.
AS for others waiting in line? Okay, all of you how many times have you been in Wal Mart, K Mart, Target, or any other place like that where they have 25 cash registers yet only 5 or less people are running them? Okay have the moron sitting around picking his nose in the back come over and open the next register so the line comes down. Even better let the manager open the next register, that is what he is paid to do, paid to think not be a dumba$$.
That is hilarious.
Brinks delivers change daily to our local supermarket.
The food stamps are now on EBT cards just like a debit card this eliminates the purse full of stamps and the repeated purchase of one package of ramen noodles to collect enough change to purchase beer.
Long ago and far away I used to grocery shop with rolled quarters from my laundromat business never had a grocery store complain.
I doubt anyone has "whipped out a purse FULL of Food Stamps" in a long time.
I showed this to my Dad just now. Dad is a chemist. I asked him what that math equation means. His best guess is that the man who wrote the check owed about .01 cents. Or something every small in that area.
EBT's in the area are used mostly for crack, and traded for cash, in MOST major cities.
I agree with you. There are ways around most things. It’s how you approach them that matters. Times I have opened my wallet and seen a $50 bill and a $5 bill when my purchase was less than $5. I always politely say “I do have a $5 but it would be really helpful if you could take the $50, however I understand if you can’t”. 9 times out of 10 they take it.
A preemptive request is usually very effective.
A clerk worth hiring or keeping can count through $32 worth of pennies in eight minutes or less. Pennies are counted in fives on a flat surface.
There are probably some here who don’t know about Save-A-Lot. They are a “bag it yourself” operation. They carry minimal name brand items, and you are expected to bring your own bags, buy them, or be fortunate enough to find discarded cardboard boxes in the store.
They don’t carry groceries out for the disabled, etc. They say they will try, but my experience is they have only a few registers, hardly any extra employees, and they throw the groceries around in a way that makes you happy just to get out to the car. The pay off for all this is deeply discounted prices on a regular basis. The store is always full.
I can understand BOTH the cashier not having time for the coins AND the woman showing up with very little money. I’ve see both at our local SAL.
Haven't bought anything and feelingf a bit blue. Go to the machine anyway and press "start" "finish", it'll thank you for shopping there.
He is very smart. It is .002
I’ve never understood why people aren’t clear on the concept of “legal tender.” If I am a storeowner, I can refuse your payment of a $100 bill for a pack of gum.
Heh, I had to do the math to figure out the value of the check. 0.002 dollars total. -1 plus 1=0. Cute. Although you could mathematically argue that it’s not EXACTLY 0, but approaches it.
THANK YOU FOR THAT POST!!!!
Been there, done that!
I posted this because I was angry that here are those who would do this to her or anyone.
The stores changed their policies and the problem is fixed.
The trouble is when some smart alec tries to pay in pennies in order to harrass.
If you go into a party store in the middle of the night, they aren’t likely to have the change to break a $100 for a purchase under $1.
You got 0? I got at least .01
Meaning the check was for about 1 cent or near that amount.
No sales tax here in OR. I didn’t think most states taxed food, though.
Handy hint: Go to the bank, get some paper coin rolls, and roll the stuff up before you get to the cashier. Also, stamp or write your name & phone # on the rolls. (If any of the rolls come up short, they’ll know who to call.)
how about the concept of “if I have to take 10 minutes to count up all your change, I will lose several other customers and even more money”
“I can refuse your payment of a $100 bill for a pack of gum.”
That would make me suspicious. I would whip out my counterfeit detector pen and check the bill. If I see black would have the secret service on the courtesy phone in New York minute.
Chances are this is the only time the cashier will ever have anyone with that much change going through her line. Maybe the only time this YEAR in the stores.
Why not just take the change and move on?
IF this type of transaction goes on regularly, then let the stores devise a fast method for faster checkout.
I understand paying with coins, I guess (no banks nearby to get bills?). But could she not at least have rolled the coins first? This would have sped things up immensely. Why is her time more valuable than the cashier’s? (and those behind her in line)
To save embarrassment, the government issues an EBT card
“The trouble is when some smart alec tries to pay in pennies in order to harrass.”
No the trouble is that I am not the cashier because I am Queen of the Smart Alecs!!!
I’ve never had to bring or buy my bags at Sav-A-Lot. I usually bring my own because they’re sturdier than those stupid plastic bags (and I have the cutest set of chicken bags) but I’ve forgot numerous times and not been charged. That may be on a state by state basis. I know CA charges no matter what store you’re in...gotta save the planet dontcha know...one plastic bag at a time.
I’m sure there’s a good story behind that.
Do we even know that she has an account at any bank.
Do you know that you have to have an account at a bank to do what you asked? Some banks may do it if they need the coins that day or are just nice. Most however require an account.
If she was this destitute she may not have a bank account.
“Or you could do what a conservative would do and grumble about it on your way to another store..........”
Well what I would do is this. ***warning what I am about to say is not politically correct***
Just to piss off the Hippies at Wall Street I would take her change for the items that she wishes to buy because “I am an evil, greedy, Jewish, capitalist who want to be RICH RICH RICH”
So take that Hippies on wall street!
It’s interesting to read about life around the plantations once in a while. I don’t visit grocery stores very often. ;-)
The 4th generation welfare tribes I see don't care about embarassment whatsoever...they have no pride (except beign PROUD that they have a right to handouts that others pay for).
Coins have become nearly worthless. A store manager can not afford to have employees stand there for 20 minutes counting change.
I having been a waiter who had to take money and run a register I know that I would count it twice. If I was shorted it came out of my pocket.
If the woman has a bank account the thing to do would be to take the change to her bank and deposit the money. Banks have coin counters and they should not be charging a fee to customers to count them.