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Tech question: FTP (File Transfer Protocol)/Filezilla, cpanel to change stuff on website
www. freerepublic.com ^ | NOV 15, 2011 | max

Posted on 11/15/2011 9:35:50 PM PST by max americana

FR is usually full of smart guys unlike liberals. Had to ask this question, anyone who owns a website probably heard on Filezilla or just heading to your host cpanel to change or update info on your site.

Our IT guy is on vacation and we wanted to add some stuff (specifically images) to sub sections say, departments section A or go SECTION B. Like ESPN with basketball as 1 section to NFL to section 2.

We opened up Filezilla and all we could find is folder DOCS, CGI BIN, DISTRIBUTOR and IMAGES. The actual sections are missing so we have no clue where to place the images in the specific sections. You'd think FTP clients could spread out the folders easily. The host FTP is even worse. Just CGI and Logs-Apache. Checked every folder and couldn't find the sections or sub links. How do you find those folders.

Yes, we used SEARCH on Filezilla where we find the images already in the site, but the actual sections where to place them specifically is nowhere. help?


TOPICS: Computers/Internet
KEYWORDS: computer; ftp; it; tech

1 posted on 11/15/2011 9:36:00 PM PST by max americana
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To: ShadowAce

ping


2 posted on 11/15/2011 9:39:28 PM PST by rabscuttle385 (Live Free or Die)
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To: max americana

Best wait until your IT guy gets back. Otherwise he will spend hours correcting your mistakes, and will hate you forever.


3 posted on 11/15/2011 9:40:01 PM PST by doc1019 (Romney will never get my vote)
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To: max americana

Wait until your IT guy gets back, or call him and have him remote in if it’s urgent.


4 posted on 11/15/2011 9:41:32 PM PST by KoRn (Department of Homeland Security, Certified - "Right Wing Extremist")
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To: max americana

Is this host using the actual product called Cpanel or is this something else?

With Cpanel, when you log in via FTP, you will find the web files in the public_html directory.

From the directories you listed, ‘docs’ sounds like the one to check for web files.


5 posted on 11/15/2011 9:43:03 PM PST by perfect_rovian_storm (Perry's idea of border control: Use both hands to welcome the illegals right in.)
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To: max americana

Unless it is absolutely critical, I would wait for the return of your IT person. One small mistake and you are dead. By the way, what the hell are you doing with only one IT person ... any company wishing to make a mark has an IT backup?


6 posted on 11/15/2011 9:53:26 PM PST by doc1019 (Romney will never get my vote)
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To: doc1019

the other IT guy is working on our other projects, some with DNS stuff i wouldnt touch


7 posted on 11/15/2011 9:54:59 PM PST by max americana (CAIN 2012)
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To: perfect_rovian_storm

The cpanel is under the FTP of Godaddy, the hosting domain. I’ll check the html directory..


8 posted on 11/15/2011 9:57:13 PM PST by max americana (CAIN 2012)
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To: max americana

Did you consult your other IT guy? On the off chance he might be able to help you on your current problem?


9 posted on 11/15/2011 9:58:37 PM PST by doc1019 (Romney will never get my vote)
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To: max americana
In the remote site (right pane) select the root folder (/).
Look for the www or wwwroot folder under filename.

Double click it to open the folder.

10 posted on 11/15/2011 10:01:19 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: doc1019

The other IT guy is on another location and we situated the 2 for personal reasons. One guy worked and ‘screwed’ up the other guy’s work and mayhem ensued, let’s put it that way.


11 posted on 11/15/2011 10:03:39 PM PST by max americana (CAIN 2012)
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To: DaveTesla

/www, /root folder, /root...won’t work. Error, failure to retrieve listing in red on the top panel.


12 posted on 11/15/2011 10:06:33 PM PST by max americana (CAIN 2012)
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To: max americana
Top panel should report
Status: Directory listing successful
unless your log in was unsuccessful.

Right click top panel select clear all.
Disconnect from server and attempt to reconnect again.
Pay attention to messages in top panel.

13 posted on 11/15/2011 10:10:43 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: max americana
On the top toolbar there is a quickconnect button.
To the right is a down button.

Left click on it and select a previous connection
(Host, Username, Password, Port).

Click on the connection in the dropdown menu and see
if you get a successful Directory listing.

14 posted on 11/15/2011 10:15:47 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

sorry:

On the top toolbar there is a quickconnect button.
To the right is a down button.

Right click on it and select a previous connection
(Host, Username, Password, Port).

Click on the connection in the dropdown menu and see
if you get a successful Directory listing.


15 posted on 11/15/2011 10:17:16 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

On the top panel, right click only shows: enter custom command, copy to clipboard and clear all’


16 posted on 11/15/2011 10:18:05 PM PST by max americana (CAIN 2012)
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To: max americana

Sorry again

Top panel should report
Status: Directory listing successful

unless your log in was unsuccessful.

Left click top panel select clear all.

Disconnect from server and attempt to reconnect again.
Pay attention to messages in top panel.


17 posted on 11/15/2011 10:18:52 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: max americana

Sorry..

Left click inside of the top status panel.

Click clear all.


18 posted on 11/15/2011 10:19:57 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

i connected to the last and directory listing successful’..


19 posted on 11/15/2011 10:20:16 PM PST by max americana (CAIN 2012)
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To: DaveTesla

clear all...done


20 posted on 11/15/2011 10:20:55 PM PST by max americana (CAIN 2012)
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To: max americana

Select clear all.


21 posted on 11/15/2011 10:20:59 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: max americana

Select clear all.


22 posted on 11/15/2011 10:21:03 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: max americana

Select clear all.


23 posted on 11/15/2011 10:21:08 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

clear all done


24 posted on 11/15/2011 10:21:40 PM PST by max americana (CAIN 2012)
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To: max americana
On the top toolbar you should see a trashcan with
a red “X” over it.
The glyph says Disconnect from currently visible server.

Right Click on it.

25 posted on 11/15/2011 10:23:43 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

not connected to any server on the bottom right panel..


26 posted on 11/15/2011 10:25:32 PM PST by max americana (CAIN 2012)
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To: max americana
On the top toolbar to the right there is a quickconnect button.
To the right is a down button.

Right click on it and select a previous connection
(Host, Username, Password, Port).

Click on the connection in the dropdown menu and see
if you get a successful Directory listing

27 posted on 11/15/2011 10:27:29 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

directory listing successful...


28 posted on 11/15/2011 10:31:26 PM PST by max americana (CAIN 2012)
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To: max americana
In the Remote site panel you should see a root directory
(/).
Double click the folder.

Is there a www folder there?

29 posted on 11/15/2011 10:34:36 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

NONE. Just the “/”, and nothing after /

underneath is a folder with no name with the / right after the folder


30 posted on 11/15/2011 10:37:53 PM PST by max americana (CAIN 2012)
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To: max americana

On the top toolbar right click “View”.

Does “Remote Directory Tree” have a check before it?


31 posted on 11/15/2011 10:42:07 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

yes


32 posted on 11/15/2011 10:48:04 PM PST by max americana (CAIN 2012)
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To: max americana
“underneath is a folder with no name with the / right after the folder”

Double click on it.

In the Filename panel below it do you see folders
and is there a file named index.htm or index html?

33 posted on 11/15/2011 10:51:11 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

on docs folder, none. All folders


34 posted on 11/15/2011 10:55:18 PM PST by max americana (CAIN 2012)
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To: max americana
Your index (front page) should be in the root folder.

If not, I cant help you as I dont know the file structue of your site.

You could open the site in a browser and check to see
what folder your pages are in in from the browser address bar.

EG. http://www.somesite.com/en/us/page.html
would mean that the page is located in the /en/us
directory.

35 posted on 11/15/2011 11:07:53 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: max americana

I have to go home now.

Good luck!


36 posted on 11/15/2011 11:13:37 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: DaveTesla

thanks for your help


37 posted on 11/15/2011 11:17:23 PM PST by max americana (CAIN 2012)
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To: max americana

The first thing to do is close down Filezilla, and get away from your computer. If you don’t even know what a directory structure for the website looks like, you will do nothing constructive by accessing it and trying to upload files to it. Believe me, I’m not trying to be negative or nasty. I admin my own webserver with a lot of clients and work with this all day, all the time.

Even if you are successful in uploading images to the server, and somehow get them in the correct subdirectory, it will do no good if those images aren’t called or linked from some webpage. If you don’t know HTML, PHP or whatever language the webpages are written in, you WILL do more damage than anything.

There is NOTHING that is so important that you absolutely HAVE to get it up on the website if you don’t know even the basics of the structure of the site or the pages/file on it. You WILL do more damage and cost more money or the IT guys time than anything you think you might accomplish. Believe me, I’ve been doing this a lot of years and have had to “fix” all the problems caused by a client who thinks it’s so easy that they can do it themselves. Rather than save an hour of my billable time, they end up paying for many hours of time to correct what they’ve screwed up.

Really, the best thing you can do is just contact the IT guy and have him work on it remotely. If that’s not possible, then just wait until he can. You and he will be MUCH better off and unless you’re the boss, you may end up without a job for causing so much damage and problems and costs by screwing up the whole webserver. And yes, just uploading one bad/incorrect file to the website *could* take the whole website down if you don’t know what you’re doing.

Again, good luck, but the best thing you can do right now is not do anything.


38 posted on 11/15/2011 11:36:45 PM PST by hadit2here ("Most men would rather die than think. Many do." - Bertrand Russell)
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To: max americana

Post your logon info and i will fix it....


39 posted on 11/16/2011 3:57:20 AM PST by databoss
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To: databoss

logon info?


40 posted on 11/16/2011 6:15:48 PM PST by max americana (CAIN 2012)
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To: max americana

Your welcome.


41 posted on 11/16/2011 6:50:18 PM PST by DaveTesla (You can fool some of the people some of the time......)
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To: max americana

*sigh*


42 posted on 11/17/2011 3:42:52 AM PST by databoss
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To: max americana

I agree with hadit2here, you shouldn’t be doing anything if you don’t understand the basics of your site. Additionally, depending how your pages are written, just uploading photos won’t make them magically appear on your site.


43 posted on 11/17/2011 3:55:35 AM PST by visualops (artlife.us)
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To: max americana

As an IT guy, I can tell you that you are over your head.


44 posted on 11/17/2011 3:59:50 AM PST by AppyPappy (If you aren't part of the solution, there is good money to be made prolonging the problem.)
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To: max americana

I will also add that the “sections” as you call them, may only exist in code and not as folders. If he has an images folder, the code is pulling the images from there, which is common. The other question is- are all these new images correctly sized and optimized for the web?


45 posted on 11/17/2011 4:00:12 AM PST by visualops (artlife.us)
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To: AppyPappy

As the president of a Hollywood special effects and makreting company, STFU and take your worhtless IT crap with you


46 posted on 11/17/2011 2:38:44 PM PST by max americana (CAIN 2012)
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Comment #47 Removed by Moderator

To: max americana

“As the president of a Hollywood special effects and makreting company”

HAHAHAHAHAHA!! What do you makret?


48 posted on 11/17/2011 4:03:56 PM PST by AppyPappy (If you aren't part of the solution, there is good money to be made prolonging the problem.)
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To: AppyPappy

“I found FR in early 1998 and have been through a couple of screennames since then. I attended the March for Justice, The House Managers Rally and Dinner, CPAC 2000, The Treason is the Reason Rally and the Linda Tripp Banquet in Charleston. “

What is this crap? sigh... since 1998 a true loser. tsk tsk Are you still in your mommy’s basement in jerk off mode BWAHAHAHA. You had to change your name from Parrotup?

ah gosh, Ok I will leave you now to your chickenBS IT stuff I knew there were FReeper loser wanna bes but you take the cake with this garbage.

see ya loser.


49 posted on 11/17/2011 6:53:53 PM PST by max americana (CAIN 2012)
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