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Woman With Prosthetic Leg Sues Starbucks
NBC Bay Area ^ | Tuesday, Dec 13, 2011 | Mathew Luschek

Posted on 12/13/2011 7:23:16 PM PST by nickcarraway

Claims clerks wouldn't let her use restroom to fix leg

Starbucks is getting serious about their rule that says people can't use the restroom unless they buy something, and now they've found themselves in hot water because of it.

A Central Valley woman is suing the coffee shop company after a clerk denied her bathroom priviledges to fix her prosthetic leg, because she had not purchased something first.

The Snitch reports Janet Marx has filed a complaint against an El Dorado Avenue Starbucks, stating that when she went to use the restroom to repair a loose screw on her prosthetic leg, she was chased down by a barista who stopped her from entering the facility.

The claim states, "The clerk also said I can't be nice to anyone unless they purchase an item. Plaintiff turned and looked at another clerk who knew that plaintiff was disabled and told him she does not understand. The male clerk indicated there was nothing he could do."

During the whole incident, Marx stood holding the leg up to prevent it from dropping.

Marx also said she saw other patrons using the bathroom first without making a purchase.

Marx is seeking statutory damages for disability discrimination, costs, and attorneys fees.


TOPICS: Business/Economy; Food; Miscellaneous
KEYWORDS: starbucks

1 posted on 12/13/2011 7:23:21 PM PST by nickcarraway
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To: nickcarraway

But if you let one amputee through, you’ll have hundreds more. You got to know when to put your foot.. aah leg down.


2 posted on 12/13/2011 7:28:51 PM PST by Track9
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To: nickcarraway

A good friend has two prosthetic legs. He would have said “Okay”, sat down at a table near the door, and proceeded to remove and work on his leg right there. Anyone who voiced complaint at that point would likely be threatened (at the least) with being thrashed with said appendage.


3 posted on 12/13/2011 7:30:21 PM PST by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing)
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To: nickcarraway

Shyster Bonanza!


4 posted on 12/13/2011 7:31:54 PM PST by Revolting cat! (Let us prey!)
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To: nickcarraway

Ah, the compassionate left.


5 posted on 12/13/2011 7:36:34 PM PST by InvisibleChurch ( go in peace , serve the Lord)
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To: nickcarraway
First of all, what is a 'priviledge'?

Second;
Marx also said she saw other patrons using the bathroom first without making a purchase.

If they didn't purchase anything, they're not patrons, now are they?

6 posted on 12/13/2011 7:38:16 PM PST by Bloody Sam Roberts (Attacking Wall Street because you're jobless is like burning down Whole Foods because you're hungry.)
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To: nickcarraway
went to use the restroom to repair a loose screw on her prosthetic leg

So Starbuck's defense will be that the woman has a screw loose and doesn't have a leg to stand on...

Rim Shot

Rimshot
Click the Pic



7 posted on 12/13/2011 7:39:12 PM PST by TruthShallSetYouFree ("Nanny Care State" is not a Division 3 football powerhouse.)
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To: All

There is something to be said for mercy.


8 posted on 12/13/2011 7:39:40 PM PST by warsaw44
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To: nickcarraway

“This ain’t IHOP lady. Buy sumpin or get out.”


9 posted on 12/13/2011 7:43:45 PM PST by tumblindice
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To: TruthShallSetYouFree

I’ve laughed at a lot of things today, but you took the cake........


10 posted on 12/13/2011 7:44:22 PM PST by jmax
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To: warsaw44

“There is something to be said for mercy.”

There is, but it can’t be forced.

The government should not require any and all businesses to provide any and all people bathrooms.


11 posted on 12/13/2011 7:45:20 PM PST by Persevero (Homeschooling for Excellence since 1992)
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To: nickcarraway

I do long distance (8-15 miles) with a group of women. We go into a Starbucks on one of our routes and use both the men’s and the women’s restrooms. No one has stopped us yet. There are about 8 of us and we’re mostly over 50 so I’m guessing that they are just scared of us. Hehe.


12 posted on 12/13/2011 7:46:29 PM PST by Mercat
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To: nickcarraway

I don’t think her case has a leg to stand on.


13 posted on 12/13/2011 7:46:46 PM PST by dfwgator
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To: nickcarraway

Sounds like she should have gone to a hardware store instead of a Starbucks.


14 posted on 12/13/2011 7:47:42 PM PST by mac_truck ( Aide toi et dieu t aidera)
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To: nickcarraway

Yup, ADA accommodation violation. And rude. Hannibal Lecter would know what to do.


15 posted on 12/13/2011 7:47:42 PM PST by DBrow
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To: nickcarraway

Reportedly, the Starbucks clerk told the victim to “shake a leg!”


16 posted on 12/13/2011 7:48:56 PM PST by Revolting cat! (Let us prey!)
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To: All

When selling propane in the state of CT, The person who dispenses the propane can NOT load the propane tank into the customer’s vehicle.

When I was 25 I got a job at a gas station, and I received my Propane certifications. A pregnant woman arrived and asked if I could put the tank in the car. I did.

Lost my job too. Don’t regret a thing.


17 posted on 12/13/2011 7:50:12 PM PST by Celerity
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To: TruthShallSetYouFree

That is horrible, but so damn funny.


18 posted on 12/13/2011 7:51:00 PM PST by TheMom (I wish mosquitoes sucked fat instead of blood.)
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To: Bloody Sam Roberts
First of all, what is a 'priviledge'?

It's a small private shelf.
19 posted on 12/13/2011 7:52:11 PM PST by aruanan
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To: nickcarraway

20 posted on 12/13/2011 7:53:28 PM PST by Revolting cat! (Let us prey!)
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To: Celerity
good for you!

Every so often the ‘ rules ‘ are nothing more than nonsense.

21 posted on 12/13/2011 7:54:35 PM PST by warsaw44
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To: nickcarraway

SO - let me get this straight.

Seems a little strange to come in after a long ride, buy something, leave it on the table, and then use the restroom? Some of us like to wash our hands, for example, before eating.

What a strange rule.


22 posted on 12/13/2011 7:56:58 PM PST by agrarianlady
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To: nickcarraway
No confirmation the song Come On Eileen was playing during the incident.
23 posted on 12/13/2011 8:10:51 PM PST by edpc (Wilby 2012)
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To: aruanan

It is a shelf in an outhouse.


24 posted on 12/13/2011 8:11:42 PM PST by OldEagle
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To: nickcarraway

I remember the good old days when an amputee would just hobble along to get along.


25 posted on 12/13/2011 8:22:46 PM PST by samadams2000 (Someone important make......The Call!)
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To: nickcarraway

This is simple. Would you let her into your house for the same reason?


26 posted on 12/13/2011 8:23:51 PM PST by expat1000
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To: nickcarraway

Funny coming from a left-leaning company, but the policy makes sense to keep ‘undesirables,’ i.e., OWSers and their ilk, out of Starbux. The clerk was ‘following orders’ but showed no good judgment. Suing over a slight is pretty poor judgment, too.


27 posted on 12/13/2011 8:29:37 PM PST by EDINVA
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To: warsaw44
Every so often the ‘ rules ‘ are nothing more than nonsense.

Rules are often used as an excuse not to think or exercise judgment of any kind. The so-called "zero-tolerance" rules are a case in point.

28 posted on 12/13/2011 8:34:18 PM PST by Ramius (Personally, I'd give us one chance in three. More tea anyone?)
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To: Celerity

“When selling propane in the state of CT, The person who dispenses the propane can NOT load the propane tank into the customer’s vehicle.”

What was the alleged rationale behind that stupid law (station rule)?


29 posted on 12/13/2011 8:49:34 PM PST by Altariel (`)
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To: Smokin' Joe

A good friend has two prosthetic legs.
= = = = = = = = = = = = = = = = = = = = = = = = = = = = =

I had a drinking buddy with a glass eye. He would go to the head and place a napkin on top of his glass and put his eye on it - to watch his beer while he was gone.
We would endearingly call him single sight, one eyed-b*stard or some other such ‘insult’ that would get the rest of the customers riled up.

In a strange bar I could get up and leave my stuff on the bar and loudly proclaim “Keep on eye on my stuff” and of course Jim would comply.....Nobody bothered our ‘stuff’ and there were usually a couple of empty stools on either side of us....


30 posted on 12/13/2011 9:28:41 PM PST by xrmusn ((6/98) If govt involved, the more outlandish a scheme appears, the truer it probably is.)
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To: nickcarraway

In some cases, zero tolerance is short hand for “we’re too stupid to make even average judgement calls”.


31 posted on 12/13/2011 10:44:02 PM PST by MrEdd (Heck? Geewhiz Cripes, thats the place where people who don't believe in Gosh think they aint going.)
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To: expat1000
This is simple. Would you let her into your house for the same reason?

Exactly. If this incident is actionable, there are literally hundred of thousands of signs in the country which are, on their face illegal.
Allowing "customers" to go "wash their hands" before patronizing a store that sells edibles, is a simple invitation for drug users, bums and perverts to abuse their facilities.
That usually results in rest rooms that no normal person would want to use, resulting further in a sharp reduction of customers. Slow business suicide.

32 posted on 12/14/2011 12:14:18 AM PST by Publius6961 (My world was lovely, until it was taken over by parasites.)
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To: expat1000
This is simple. Would you let her into your house for the same reason?

Exactly. If this incident is actionable, there are literally hundred of thousands of signs in the country which are, on their face illegal.
Allowing "customers" to go "wash their hands" before patronizing a store that sells edibles, is a simple invitation for drug users, bums and perverts to abuse their facilities.
That usually results in rest rooms that no normal person would want to use, resulting further in a sharp reduction of customers. Slow business suicide.

33 posted on 12/14/2011 12:14:52 AM PST by Publius6961 (My world was lovely, until it was taken over by parasites.)
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To: nickcarraway

Couldn’t she have just bought a cookie or gum instead of all this?


34 posted on 12/14/2011 6:38:45 AM PST by stellaluna
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To: nickcarraway

Couldn’t she have just bought a cookie or gum instead of all this?


35 posted on 12/14/2011 6:39:06 AM PST by stellaluna
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To: stellaluna

seems like an ADA legal fee generating suit.


36 posted on 12/14/2011 6:49:53 AM PST by longtermmemmory (VOTE! http://www.senate.gov and http://www.house.gov)
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