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New to Macs, help with Lightroom, please.
me | 2/14/12 | me

Posted on 02/14/2012 2:23:58 PM PST by Tuscaloosa Goldfinch

We are new to apple/macs, and our Lightroom software has gone a bit glitchy. Apparently I have the dreaded beach ball spiral of death or something like that. When we try to edit photos we get this beach ball spiral symbol in our software window. It almost acts like it needs reinstalling but some blogs I've read said that does not work. Any suggestions? Thanks.


TOPICS: Arts/Photography; Computers/Internet; Hobbies
KEYWORDS: lightroom; mac; photography; software

1 posted on 02/14/2012 2:24:12 PM PST by Tuscaloosa Goldfinch
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To: Tuscaloosa Goldfinch
https://discussions.apple.com/thread/2813456?start=0&tstart=0
2 posted on 02/14/2012 2:27:20 PM PST by Joe the Pimpernel (Too many lawmakers, too many laws, too many lawyers.)
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To: Tuscaloosa Goldfinch
http://www.thexlab.com/faqs/sbbod.html
3 posted on 02/14/2012 2:28:08 PM PST by Joe the Pimpernel (Too many lawmakers, too many laws, too many lawyers.)
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To: Tuscaloosa Goldfinch

Get rid of the Apple and get a real PC. (Stated for the benefit of those Apple users that always visit the PC threads and suggest dumping the PC for an Apple.)


4 posted on 02/14/2012 2:33:51 PM PST by A_Tradition_Continues (formerly known as Politicalwit ...05/28/98 Class of '98)
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To: Joe the Pimpernel
This would NEVER happen if you used Linux instead of Mac.

Just kidding of course, I have no idea what Lightroom is.  =)  Just thought I'd beat the Linux people to it for a change.

5 posted on 02/14/2012 2:35:09 PM PST by softwarecreator
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To: softwarecreator

I know nothing of Mac, but the SBBOD (spinning beach ball of death) seems to be the same kind of bane as the Windows BSOD (blue screen of death).


6 posted on 02/14/2012 2:38:24 PM PST by Joe the Pimpernel (Too many lawmakers, too many laws, too many lawyers.)
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To: A_Tradition_Continues
Get rid of the Apple and get a real PC. (Stated for the benefit of those Apple users that always visit the PC threads and suggest dumping the PC for an Apple.)

Thank you!

7 posted on 02/14/2012 2:42:01 PM PST by Inyo-Mono (My greatest fear is that when I'm gone my wife will sell my guns for what I told her I paid for them)
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To: Joe the Pimpernel

More memory (at least 4gb) and 10 percent or more FREE hard drive hard drive space will help. Also, run the Disk Utility program to repair permissions. If your images are really big that may be a factor.


8 posted on 02/14/2012 2:43:36 PM PST by aviator (Armored Pest Control)
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To: Joe the Pimpernel
I know nothing of Mac, but the SBBOD (spinning beach ball of death) seems to be the same kind of bane as the Windows BSOD (blue screen of death).

Ouch.  Now that I know about, unfortunately.

9 posted on 02/14/2012 2:46:45 PM PST by softwarecreator
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To: A_Tradition_Continues

Big Ditto!


10 posted on 02/14/2012 3:21:00 PM PST by corbe (mystified)
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To: aviator
More memory (at least 4gb) and 10 percent or more FREE hard drive hard drive space will help. Also, run the Disk Utility program to repair permissions. If your images are really big that may be a factor.

Yep. Spinning beachballs are timeouts, and on the Mac that usually means data shuffling in limited memory space, either RAM or HD. The other thing that can bring about the same problem is lack of proper memory clearing, either by a buggy program, or a collision with another program that's either dirty, or a memory hog.

11 posted on 02/14/2012 3:24:30 PM PST by Talisker (He who commands, must obey.)
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To: Tuscaloosa Goldfinch

http://www.dogpile.com/info.dogpl.t2.1/search/web?fcoid=417&fcop=topnav&fpid=27&q=mac+lightroom+%26+spinning+ball&ql=

Use Dogpile dot com and the ampersand (&) with the query “mac lightroom & spinning ball” and you’ll get more specific posts and entries from other Mac specific sites and “users” with the same issue.

The reply that included “ram” as a possible answer might be right on target. Lightroom is ram hungry and with a Mac being used for graphics there’s no such thing as too much ram. I have 32GB installed in my 8 core and there’s times I wish I had gone to 64gb.

The spinning ball (unlike the blue screen of death) does not mean your hard drive has problems. It means your Mac is stuck trying to open the program or open the image. Ram could be the reason in both cases. Repairing permissions is among the first things to do to eliminate that possibility as the culprit.

BTW: Dealmac dot com has a nice “user’s forum” that covers the gamut. Talking with a group of Mac users will be beneficial. Look for the forum link on the right side of the page under “helpful links”.


12 posted on 02/14/2012 3:26:10 PM PST by overdog2
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To: aviator
Other hint concerning memory usage -- go on App Store, Free Apps and down loadFreeMemory.

OWC or Newegg sell memory at reasonable prices.

Mel

13 posted on 02/14/2012 3:28:04 PM PST by grwcfl537 (No M$ products on this network.)
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To: Tuscaloosa Goldfinch

I use Macs, and hadn’t heard of Lightroom. Is this a program that came on your Apple computer, or is it something you purchased and installed yourself? A search shows Lightroom is an Adobe Photoshop program. You might want to contact them if you can’t find an answer to the beachball problem. Anytime the beachball comes up, it means the computer is thinking, or working. If it’s lasting a long time, you may need more RAM, especially if you run several programs at the same time.


14 posted on 02/14/2012 3:31:04 PM PST by mass55th (Courage is being scared to death - but saddling up anyway...John Wayne)
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To: aviator; Joe the Pimpernel; Tuscaloosa Goldfinch
More memory (at least 4gb) and 10 percent or more FREE hard drive hard drive space will help. Also, run the Disk Utility program to repair permissions. If your images are really big that may be a factor.
I've had a Mac for years, but I finally bought an instruction book for it - Mac OS X Lion: The Missing Manual

And that book agrees that cleaning up permission problems by using the Disk Utility - go to launchpad, and click on "Utilities" - can cure a multitude of sins. I had a different problem - a new hard drive had an installer which wouldn't run, and the drive didn't even show up on the desktop - but Utilities found it and formatted it snic-snac (it was helpful to know that the "Erase" command formats a drive). I've enjoyed reading the book, and would recommend it. $35 list, tho . . .


15 posted on 02/14/2012 4:06:39 PM PST by conservatism_IS_compassion (DRAFT PALIN)
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To: Tuscaloosa Goldfinch

What you have described is IMPOSSIBLE as MACS are literally perfect.


16 posted on 02/14/2012 4:21:23 PM PST by chris37 (Heartless.)
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To: Swordmaker

Mac advice


17 posted on 02/14/2012 5:28:41 PM PST by randita
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To: Tuscaloosa Goldfinch

Are you using Safari? If so, on occasion, I get the spinning wheel when Adblocker stops and ad from popping up and “fights with it.” Sort of a hiccup/stumble. Then it clears up. However, it doesn’t seem to be doing this after an update several months ago.


18 posted on 02/14/2012 5:29:07 PM PST by donozark (It's hard to afford a psychiatrist when you work at a gas station.)
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To: mass55th
Adobe Photoshop Lightroom 3 is a professional level image cataloging application. And it needs a LOT of RAM. Any bugs are Abobe’s not Apple's in this situation.

The larger the catalog one is working with, the more RAM needed. A high end graphics card also helps.

For large catalogs, either use the high-end iMac with the best card available and max RAM, or a MacPro also trickled out.

Look here
Optimize performance | Lightroom
http://kb2.adobe.com/cps/400/kb400808.html

19 posted on 02/14/2012 7:00:08 PM PST by PIF (They came for me and mine ... now it is your turn ...)
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To: PIF

Thanks for the info.


20 posted on 02/14/2012 7:05:31 PM PST by mass55th (Courage is being scared to death - but saddling up anyway...John Wayne)
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To: All

Thanks for the suggestions - I do think it has something to do with ram - it worked great in the beginning but as the available ram began to shrink the system worked slower and slower. My husband took a photography workhshop in Idaho last fall, and the teacher had a mac and let the students work on it and then my husband had to have one when we got home. It’s been quite a challenge.


21 posted on 02/14/2012 9:23:35 PM PST by Tuscaloosa Goldfinch ( T.G., global warming denier.)
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To: randita; ~Kim4VRWC's~; 1234; Abundy; Action-America; acoulterfan; AFreeBird; Airwinger; Aliska; ...
A fellow Freeper needs some advice on using Adobe Lightroom3 on his Mac. Me, I suggest using Aperture 3, instead. Less buggy, easier to use, and Photoshop friendly, facial recognition, GPS Geolocation, and a host of other benefit—PING!


Apple photo advice for Freeper Ping!

Please, No Flame Wars!
Discuss technical issues, software, and hardware.
Don't attack people!
Don't respond to the Anti-Apple Thread Trolls!
PLEASE IGNORE THEM!!!

If you want on or off the Mac Ping List, Freepmail me.

22 posted on 02/15/2012 11:18:39 PM PST by Swordmaker (This tag line is a Microsoft product "insult" free zone.)
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To: Tuscaloosa Goldfinch; Swordmaker

Get a PC - a really big one!


23 posted on 02/15/2012 11:37:55 PM PST by Liberty Valance (Keep a simple manner for a happy life :o)
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To: Tuscaloosa Goldfinch

Make sure the audio is turned off!

Mine did that w/ the audio on. Started saying
‘You are getting sleepy’ over and over.

Fortunately my wife cam home early and caught it just before my eyes closed.
No telling how long I would have been hypnotized.

Couldn’t resist. Have 3 Macs and love them.


24 posted on 02/16/2012 5:06:27 AM PST by Vinnie
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To: softwarecreator
This would NEVER happen if you used Linux instead of Mac. <.i>

Of course not. Nobody makes a Lightroom equivalent for Linux, a professional photography workflow solution. Darktable (oh, how original the naming) is trying to get there, but still far away. It doesn't help that color management on Linux sucks, and certain things need to be licensed.

25 posted on 02/16/2012 6:10:22 AM PST by antiRepublicrat
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To: Tuscaloosa Goldfinch
We are new to apple/macs, and our Lightroom software has gone a bit glitchy. Apparently I have the dreaded beach ball spiral of death or something like that. When we try to edit photos we get this beach ball spiral symbol in our software window. It almost acts like it needs reinstalling but some blogs I've read said that does not work. Any suggestions? Thanks.

Lightroom is a DAM(digital asset manager)
similar to Aperture.

They require moving un-accessed images to referenced files

They are extremely resource intense.
i.e. the require large amounts of RAM and disk space.

I agree with others: monthly maintenance
of repairing file permissions.

In addition monthly I use Disk Warrior
to repair inodes.

iFreeMem is also worthwhile
for reclaiming leaked memory..

I prepare on a regular basis,
photo files of 500 meg
for my print shop.
and do not get spinning balls.

I use a four engine MacPro with
8 gig of memory and 3 Terabytes of disk
with an advanced video card.

Soon I will be upgrading my video card and
doubling my CPU to eight engines.

Hope this helps


26 posted on 02/16/2012 8:44:57 AM PST by Uri’el-2012 (Psalm 119:174 I long for Your salvation, YHvH, Your law is my delight.)
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To: A_Tradition_Continues

“Get rid of the Apple and get a real PC.”

That has the same appeal as getting rid of a BMW in order to get a Fiat.


27 posted on 02/16/2012 10:08:15 AM PST by PreciousLiberty (Real Hope - Santorum '12!!!)
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To: Tuscaloosa Goldfinch

What are the specifications of your Mac? (what model, how much memory, etc.) We would assume you are running OS X 10.7 (Lion) - but regardless, is the operating system updated to the latest (in the case of Lion - 10.7.3 would be the latest).

Not knowing what model you have, or how much memory is installed leaves us sort of hanging on that regard - Any computer with 4GB or less is asking for lags, hangs, and general frustration when doing anything beyond reading emails. That is the game regardless of operating system.

Also - be certain that you have the latest version of Lightroom.


28 posted on 02/17/2012 9:29:36 AM PST by TheBattman (Isn't the lesser evil... still evil?)
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To: TheBattman
What are the specifications of your Mac? (what model, how much memory, etc.) We would assume you are running OS X 10.7 (Lion) - but regardless, is the operating system updated to the latest (in the case of Lion - 10.7.3 would be the latest).

I have no idea - if you were asking me about a PC it would be no problem but I feel like I'm in a foreign country with a new language and strange surroundings. Where is that information located? I went to the launchpad and found a disk utility function but I'm afraid to do anything with it - what if "disk utility" translates into the same PC phrase as "format hard drive" ???

29 posted on 03/03/2012 6:13:58 AM PST by Tuscaloosa Goldfinch ( T.G., global warming denier.)
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To: Tuscaloosa Goldfinch
Click on the black "apple" in the top left corner of the screen. Select "About this Mac". This will pop up a little window with what operating system you are running and other basic info:

Click on "More Info..." and you will get a window that resembles this (with a little more info and some tabs):

From there, you can find whatever specs, data, and info you could possibly want or need.

30 posted on 03/06/2012 8:54:04 AM PST by TheBattman (Isn't the lesser evil... still evil?)
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