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Missing Postal Mail Problem
ML/NJ

Posted on 02/15/2012 11:01:30 AM PST by ml/nj

Two of the past four months I have not received my Visa bill in the mail. A week and a half ago I called Visa and they said they would send out a copy of my statement to me. It still isn't here.

So today I called my local Post Office and told this story to the guy that answered the phone. "Not us," he said. When I asked him how he knew this, he asked me if I was receiving other things that were mailed to me. When I told him that I had no way of knowing who was mailing stuff that I might not be receiving and told him I was still waiting for something from NYC that I requested a month and a half ago, he told me that Chase (my Visa card) was having problems with mail they were sending out. I asked him if this had been reported in the news. He told me, no, but he knew about it because he worked for the Postal Service. Pressed further he said there had been something about it on their website a year ago (when I didn't have a problem) but it might not be there now (when I do).

Aaaaargh !

ML/NJ


TOPICS: Miscellaneous
KEYWORDS: mail; postoffice; usps; vanity

1 posted on 02/15/2012 11:01:35 AM PST by ml/nj
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To: ml/nj

This is one of the reasons I opted to get my statement online. That way I can download a PDF copy if I need it or just access it online.


2 posted on 02/15/2012 11:04:50 AM PST by bamagirl1944 (That's short for Alabama, not Obama)
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To: ml/nj

Last year I lost over $2500.00 in checks to me at the Scottsboro, Al 35768 Post office. This month a letter with a check for $150.00 was lost at this post office.
They dont understand why they are going broke.
Compalints to postal inspector was refused. They told me to call some one else who does not answer their phone.

Complaints to Jeff Sessions U. S. Senator has not been successful.


3 posted on 02/15/2012 11:09:00 AM PST by southland (" Newt / West 2012 will pull through!")
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To: ml/nj

Last year I lost over $2500.00 in checks to me at the Scottsboro, Al 35768 Post office. This month a letter with a check for $150.00 was lost at this post office.
They dont understand why they are going broke.
Compalints to postal inspector was refused. They told me to call some one else who does not answer their phone.

Complaints to Jeff Sessions U. S. Senator has not been successful.


4 posted on 02/15/2012 11:09:44 AM PST by southland (" Newt / West 2012 will pull through!")
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To: ml/nj

You would be better off going paperless/email.

A couple of years ago I mailed 6 bills to different locations from one mailbox. NOT ONE OF THEM MADE IT.

I complained VERY LOUDLY & OFTEN to the USPS and they did not respond in any manner and did absolutely NOTHING.


5 posted on 02/15/2012 11:10:15 AM PST by red-dawg
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To: ml/nj

Last year I lost over $2500.00 in checks to me at the Scottsboro, Al 35768 Post office. This month a letter with a check for $150.00 was lost at this post office.
They dont understand why they are going broke.
Compalints to postal inspector was refused. They told me to call some one else who does not answer their phone.

Complaints to Jeff Sessions U. S. Senator has not been successful.


6 posted on 02/15/2012 11:10:15 AM PST by southland (" Newt / West 2012 will pull through!")
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To: ml/nj

Last year I lost over $2500.00 in checks to me at the Scottsboro, Al 35768 Post office. This month a letter with a check for $150.00 was lost at this post office.
They dont understand why they are going broke.
Compalints to postal inspector was refused. They told me to call some one else who does not answer their phone.

Complaints to Jeff Sessions U. S. Senator has not been successful.


7 posted on 02/15/2012 11:11:04 AM PST by southland (" Newt / West 2012 will pull through!")
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To: southland

It has been getting worse and worse for years now. My partner wrote the following article titled ‘Does the Post Office Still Deliver Mail? Hardly! .. you can read here and shows how they treat businesses and people all over the nation. This is what happens with all socialist organizations.
http://ezinearticles.com/?Does-the-Post-Office-Still-Deliver-Mail?-Hardly!&id=415304


8 posted on 02/15/2012 11:15:12 AM PST by DebraAI
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To: ml/nj

First of all, credit card companies want you to go paperless, it saves them a ton of money. Setting you up for late fees forces you to comply. We have had this done to us, IMO it is deliberate. Surprize, we founfonline bill payingto be much faster, and cheaper than the old fashioned way.
The USPS is a union controlled monopoly. They do not give a damn about you; there isno wayto complain or resolve an issue.


9 posted on 02/15/2012 11:19:57 AM PST by Wiser now (Socialism does not eliminate poverty, it guarantees it.)
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To: ml/nj

I live in a town of 14k.

Typically, the P.O. loses 1 to 2 pieces of mail per year (that I know of). Usually, it is something I would be expecting — such as the city utility bill. Last year, I never received the bill from the county for taxes.

Whenever possible, I do everything online. I prefer receiving electronic statements/bills and making payments online. That way, I don’t have to worry about items being lost in the mail or ‘kids’ pilfering through my curb-side mailbox. And many companies send immediate confirmations of payments made online.


10 posted on 02/15/2012 11:20:48 AM PST by TomGuy
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To: ml/nj; Gosh I love this neighborhood
What is missing? USPS should be renamed USPOS. Problems over the last few years have included but were not limited to:
* Mail forwarding started three weeks before requested date
* Hold mail requests ignored
* Mail held for dates other than requested and then a bucket of mail dropped at front door during rainy season
* Mail order drugs balanced on the top of the mail box for all to see and easily take
* Boxes too big for mailbox left on the ground at the street
* No response to a phone complaint about why no mail was delivered for five days. This is my most recent complaint and I was advised someone would respond within 2 business days-count is now 4 business days with no response, however, mail delivery has started again. I would like to know what happened and what became of a week of mail.

No doubt this is not unusual. We are paying for a Cadillac and getting a Pinto.

11 posted on 02/15/2012 11:30:26 AM PST by GILTN1stborn (Can you hear me now?)
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To: southland

Well your posts are coming through perfectly each time you hit that post button.


12 posted on 02/15/2012 11:34:18 AM PST by count-your-change (You don't have to be brilliant, not being stupid is enough.)
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To: ml/nj

My mail is generally reliable. I guess maybe a couple of times a year, I get a letter which is supposed to go to my neighbor.

I always just drive over to their house and hand them the letter. Maybe six months ago, I got what was obviously a government check which was addressed to my neighbor.

I drove over and gave it to him. He opened it and the check was an insurance check for $1200.00.


13 posted on 02/15/2012 11:34:34 AM PST by yarddog
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To: ml/nj

Don’t be so quick to blame the PO as it might be a thief who is going through your mail. Check the statement carefully because it sounds like someone is getting your statement from your box for identity theft. If you don’t get your statement, then you don’t know what’s on it and it gives them more play time with your card.

A video camera might be a good next purchase.


14 posted on 02/15/2012 11:38:55 AM PST by bgill (Romney & Obama are both ineligible. A non-NBC GOP prez shuts down all ?s on Obama's admin)
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To: ml/nj

Hard to say where the fault lies since it COULD be the credit card company (I had one bank that routinely said they received our payments late and tacked on a fee. There was no way they were late, nothing else was.
However, it could also be the PO.
I did want to say that I have had good service, thru the years, from the USPS, only ever had one thing lost. Did have 2 things arrive late this year that I sent 2 day guaranteed (not priority but 2 day guaranteed). Took them a week. I was not happy, but things aren’t always perfect. Otherwise, my experience with them has been good. And, strangely enough, here in S. FL the post office employees are almost always about a gazillion times nicer than the people who live here. Of course, that’s not difficult to be. But still, in TX where I lived the USPS employees were generally rude. Except for the delivery guys. They were always nice.
Hope you get this straightened out.


15 posted on 02/15/2012 11:41:39 AM PST by brytlea (An ounce of chocolate is worth a pound of cure)
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We're also going to try to replace some of our older servers and failing equipment this year so we're going to add a little extra to our FReepathon goals. John is estimating ten to fifteen thousand to do this and I'd like to get it all in place and working before the election cycle is fully heated up, so we'll try to bring in a little more now if we can and the rest next quarter.
Jim Robinson


Click The Server To Donate

Support Activist Free Republic

16 posted on 02/15/2012 11:50:53 AM PST by DJ MacWoW (America! The wolves are here! What will you do?)
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To: DJ MacWoW

I sure hope this ends the problem....FR is accessible maybe 1 out of every 6 or 7 attempts for me; no wonder the ‘Thon is going so slowly - nobody can get in here.


17 posted on 02/15/2012 12:02:31 PM PST by ErnBatavia (Carterize Obama in November)
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To: ml/nj

For me, it was my letter carrier (mailman). I made a complaint to the US Poatal service on line, went to the Head postmaster - nothing. Finally I left a gift in my mailbox for the guy - $10 gift certificate to Dunkin Donuts with a note begging him to deliver my mail. Now I get my mail but he’s forever on my Xmas gift list.


18 posted on 02/15/2012 12:07:58 PM PST by GreatRoad (O < 0)
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To: ml/nj
I lost a good job years ago when post office failed to deliver the notice to come to work.

When I finally received it 2 weeks later the company said we did not think you wanted the job when you did not show up so we filled it.

19 posted on 02/15/2012 12:10:25 PM PST by riverrunner
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To: ml/nj
"Not us," he said.

A long time ago this happened to me and at first I blamed the post office and filed a complaint. It turned out it was a roommate stealing mail. I couldn't believe someone I trusted would do that but that's what it was.

20 posted on 02/15/2012 12:22:50 PM PST by Reeses
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To: red-dawg
"I complained VERY LOUDLY & OFTEN to the USPS and they did not respond in any manner and did absolutely NOTHING."

Paranoid thought: They might have done something. You might be on the Department of Homeland Security's domestic enemies list. Can't have obstreperous subjects, can we?

21 posted on 02/15/2012 12:49:01 PM PST by Truth29
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To: yarddog
My mail is generally reliable. I guess maybe a couple of times a year, I get a letter which is supposed to go to my neighbor.

This has pretty much been my experience. Otherwise I wouldn't have thought anything noteworthy about my current difficulty.

ML/NJ

22 posted on 02/15/2012 12:53:32 PM PST by ml/nj
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To: bgill
it might be a thief who is going through your mail. Check the statement carefully because it sounds like someone is getting your statement from your box for identity theft.

Something like this did occur to me. But the bozo at the PO didn't say to me that they had had a rash of similar reports. And I did finally obtain a copy of my statement at a bank branch. There was nothing unusual about it.

ML/NJ

23 posted on 02/15/2012 12:58:33 PM PST by ml/nj
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To: Truth29

Well, I do receive catalogs from cheaperthandirt and other domestic terrorist suppliers. I just might be on some list.


24 posted on 02/15/2012 1:01:42 PM PST by red-dawg
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To: ml/nj

Online is the way to go.


25 posted on 02/15/2012 1:13:08 PM PST by JimRed (Excising a cancer before it kills us waters the Tree of Liberty! TERM LIMITS, NOW AND FOREVER!)
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To: ml/nj

Here is a good post office tale....We have one of our girls and her family living in Iceland....
So I mailed their Valentine card early so it would be sure to get there on time..and it did, early in fact..imagine that! However, the envelope was open and inside the card was a bill being sent by a Mrs. D to PG&E which is the Pacifif Gas and Electric here in CA. Yep her payment went all the way to Iceland. I got her return address and sent her a note ( she is not listed in the phone book) and next day she came by, said she called PG&E and also went to the post office. Post office told her sometimes the glue doesn’t stay stuck and that is how it happened...

Then this month I get my phone bill and it is huge..seems they didn’t get my last month payment..cost me 34 bucks to stop payment on that bill and then send another..

Yep and our postage keeps going up..neither rain nor snow nor hail will keep the mail from getting out...hahahahaha

Our mail carrier is the sloppiest too..jams things in the box so we can hardly get it out.


26 posted on 02/15/2012 1:15:22 PM PST by celtic gal
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To: bamagirl1944
This is one of the reasons I opted to get my statement online.

I don't have a problem with mail, but why should I pay 44 cents (or whatever the new stamp costs) when I can do the same for free, faster, and with a written confirmation of delivery?

In fact when you pay e-bills your payment goes direct from one computer to another. No human touch is involved to screw it up. And no human can see my checks - those are tools for identity theft and for theft of funds. Banks don't inspect checks under a microscope; if it looks like a check then it gets processed. Electronic payments skip on all that; it's very difficult to forge an electronic payment; people who can do that won't be hacking into my account. Besides, all electronic transfers are traceable.

27 posted on 02/15/2012 1:16:00 PM PST by Greysard
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To: ml/nj
Back in early December I sent a 3 day Priority Mail parcel valued at $130 which was never received by the addressee. Figuring it was "Priority", I never bothered to "PURCHASE THE ADDITIONAL SERVICES" such as insurance or tracking..........

I filed a claim with them back on January 5th and while they informed me they would look into it, I haven't heard anything since.........

28 posted on 02/15/2012 1:21:59 PM PST by Hot Tabasco (The only solution to this primary is a shoot out! Last person standing picks the candidate)
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To: bgill

I have never had a problem with getting or sending mail for business or personal. I mail all invoices and all my wholesale checks, some quite large, come via USPS. I ship my retail orders USPS and have yet to have a lost or damaged package in 27 years. I have a lot of purchases shipped USPS because it is the cheapest and I can’t recall a lost or damaged shipment. USPS, UPS and FedX will all come to the house and leave the package inside the door. All you need to do is fill out an instruction card one time for each service.

However, last year I had two credit cards with fraudulent charges. One, which I only use online, was caught by the card issuer, Discover. The other one, which I very occasionally use IRL, was caught by Walmart and when I immediately called the issuer, they quickly went through the latest charges and I was able to identify the frauds. New cards were issued for both within a week.

Online bill paying is not necessarily safe. A major site hack compromises a lot more information than that present on a cc.

I have read countless complaints about Paypal, as well and since I use them for my retail website sales and then turn around and pay for online purchases through Paypal, I pay close attention to my PP transactions. They have been consistently accurate for the past 7 years.

Your suggestion to check for theft is a good one.


29 posted on 02/15/2012 1:37:17 PM PST by reformedliberal
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To: Greysard
And no human can see my checks - those are tools for identity theft

With all due respect to Rush and his identity theft advertisers, I think the whole thing is a crock. (But really, I a bit surprised that Rush shills for folks like this.) I've been giving my credit card to Pakistani gas station attendants for more than 40 years now. Over the years I've had a few charges that I didn't recognize on my billing statements, and they all were always removed once I questioned them. My son in-law recently had a big number of phony big dollar charges to his account. Yeah, it took him a couple of hours but they were all removed. One of my summer jobs when I was a kid was in a big department store's credit department. Anyone willing to sign an affidavit of fraud could get any charge reversed on their account. I just don't see this as a big problem.

ML/NJ

30 posted on 02/15/2012 2:04:09 PM PST by ml/nj
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To: GILTN1stborn

I’d like to answer to some of these complaints.

Mail forwarding shouldn’t even WORK three weeks before the forward goes hot. It’s in the system but should be returned to the carrier if it was run through the forwarding system as “no info” or something.

Hold mail requests ignored: There’s a lot of ways to mess up communications. Is this a hold order called in? Request left in mailbox? Handed to a clerk? Did you fill it out yourself on the actual Hold Order form, or just a piece of paper? There’s so much potential for miscommunication, that you would need to be specific on what actually happened.

Mail held for incorrect dates: This is an easy error to make. If one misreads the date, misprints the date on the hold order, or sometimes held too long not noticing the end date, etc. Once again, not enough information.

Mail dropped off in the rain is a carrier stupid.Complain to the Post Master. ALL mail is to be protected from the elements. If there’s no safe place to leave mail, a notice should be left in the box for the customer so they can retrieve it or leave further instructions. If you’ve been on hold and expect too much mail to fit in the box, and are not going to be home to receive it, consider picking up mail at the PO instead.

Packages either go IN the box, or to the door, or a notice left. Stupid carrier. Complain to the Post Master.

No response to a phone complaint about not getting mail? Some times you don’t get any mail. It happens. It’s sometimes weird and astonishing when a mail customer that usually gets a TON of mail every day, suddenly goes dry inexplicably. It happens.

I go way beyond what I’m supposed to do to deliver some packages. I’ve put them in vehicles and barns and under upturned boats, and I leave a note in the mailbox where to find the packages. I am in no way obligated to do this, but we get paid to deliver, so I do all I can.

Sorry if you have a sucky mail carrier. Squeaky wheel gets the Post Master’s attention. Let them know. Hope this helps.


31 posted on 02/15/2012 2:37:47 PM PST by Big Giant Head
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To: Big Giant Head

Something which has always intrigued me tho I have never really tried to get an explanation.

I live in a rural area. My rural carrier, both regular and substitute are great. For some reason I will typically get less mail on Monday. It is by far the day I will most likely not get any mail. If I do get mail it is often one piece when I regularly get 3 or 4.

Since Monday includes two days worth of mail, common sense tells you that you should get on average twice as much.

Any idea why this happens and it is not my imagination?


32 posted on 02/15/2012 3:23:20 PM PST by yarddog
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To: ml/nj

I’d still check closely for the next 4-6 months because they may hold on to your information until your suspicions wain.


33 posted on 02/15/2012 3:50:23 PM PST by bgill (Romney & Obama are both ineligible. A non-NBC GOP prez shuts down all ?s on Obama's admin)
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To: bgill
My wife's suspicions never wain!

(She even questions my regular charges.)

ML/NJ

34 posted on 02/15/2012 4:24:09 PM PST by ml/nj
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To: Big Giant Head
Squeaky wheel gets the Post Master’s attention.

FTR, I got "squeaky" today and I was treated as if I were an idiot.

ML/NJ

35 posted on 02/15/2012 4:28:22 PM PST by ml/nj
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To: ml/nj

I suggest sending your Phone Bill Payment to the Gas Company, The Electric Bill Payment to the Phone people and the Electric Bill to the Gas Company .... they will figure it out.
(with or without the P.O.)

TT


36 posted on 02/15/2012 6:05:09 PM PST by TexasTransplant (Radical islam is islam. Moderate islam is the Trojan Horse.)
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To: bgill

The check that did not come this month was mailed in the POST OFFICE where my PO Box is!!!!


37 posted on 02/15/2012 7:03:23 PM PST by southland (" Newt / West 2012 will pull through!")
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To: yarddog

I’ve no idea. Coincidence, I suppose. There are a lot of advertisements that mailers try to get delivered on Fri/Sat for maximum attention span, I guess. My Mondays aren’t bad at all, but Tuesday is the big day of my week, so I take Monday off. Maybe there’s some concerted effort to relieve the load on Monday? Pure speculation here.


38 posted on 02/15/2012 7:36:16 PM PST by Big Giant Head
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To: ml/nj
FTR, I got "squeaky" today and I was treated as if I were an idiot.

What specifically were you squeaking about? I'm curious.

39 posted on 02/15/2012 7:38:24 PM PST by Big Giant Head
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To: Big Giant Head
Maybe you should read the thread? (I did start it, and it would be rather boring to everyone else if I just repeated myself.)

ML/NJ

40 posted on 02/16/2012 4:44:09 AM PST by ml/nj
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To: GILTN1stborn

I think your mail person should be fired.
But of course, that will never happen.


41 posted on 02/16/2012 6:31:25 AM PST by Gosh I love this neighborhood
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To: Gosh I love this neighborhood

LOL! union plus middle eastern-Not in a million years would that individual be fired.


42 posted on 02/16/2012 7:08:52 AM PST by GILTN1stborn (Can you hear me now?)
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To: ml/nj

I read the entire thread. I guess I wasn’t very clear. What exactly did you tell them, that they thought you were an idiot? Were you ranting?


43 posted on 02/16/2012 1:35:31 PM PST by Big Giant Head
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To: ml/nj

Let me ask that better. Were you in there yelling about your lost mail and accusing them? Based on your thread-starting post, it’s entirely possible they don’t have any idea why you’re not getting your bill. Were you demanding answers that maybe they had no way of providing? Were you being belligerent?

You are aware how many millions of pieces of mail go through the post office, the sorting machines (the “sortation machines” like the oafs like to call them), how it’s possible at the speed letters are being sorted that some get eaten by the machine, address portions destroyed, etc?

Are you absolutely sure that the bill was actually mailed? There are imbeciles that work for credit card companies also. These are questions I’m trying to get answers to. If they’re treating you like an idiot, is there even a chance that they have a legitimacy to their view?

There are a LOT of people that call and ask absolutely impossible questions, like “is my check coming today?” when we haven’t even sorted out the mail trays yet, or something. If you have a specific complaint with specific information about your bill and you KNOW without any doubt that the PO is at fault, I’d be impressed. That would mean you’ve followed that singular piece of mail from the originating printer, into the envelope, through the Credit card company’s mailroom, to the trucks, and all the interchanges that it must traverse, into the end post office, and through everyone’s hands that may have handled it.

In our office, it’s extremely rare something gets left behind. If it’s come in, it is getting delivered. Every letter, every parcel, every box-holder. I’m NOT trying to call you an idiot, I’m trying to explain rationally, in a “Bash the USPS” current environment, how this can happend, and how they may be bending over backwards for you and you miss ONE bill and complain.


44 posted on 02/16/2012 1:50:06 PM PST by Big Giant Head
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To: Big Giant Head
Let me ask that better. Were you in there yelling about your lost mail and accusing them?

"So today I called my local Post Office and told this story to the guy that answered the phone."

you miss ONE bill and complain

"Two of the past four months I have not received my Visa bill in the mail."

Do you have a problem with reading comprehension?

Are you absolutely sure that the bill was actually mailed? There are imbeciles that work for credit card companies also.

Gee. For 45 years I've been getting credit card bills. Stupid me! It just never occurred to me that they might decide not to bill me sometimes. Only an imbecile would think that there are any humans involved any more in sending out such bills except for the guy who delivers sacks of sorted envelopes to the imbeciles at the Post Office.

ML/NJ

45 posted on 02/16/2012 2:31:34 PM PST by ml/nj
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To: ml/nj
"Two of the past four months I have not received my Visa bill in the mail." Do you have a problem with reading comprehension?

One bill: Visa. Two occasions. Excuuuuuuse me for not clarifying it down to the dots and dashes. I THINK you understood what I meant.

"So today I called my local Post Office and told this story to the guy that answered the phone."

What do you think he was going to say or do over the phone? "Oh, wait! Here it is on my desk!" or look it up on some mysterious computer?

Gee. For 45 years I've been getting credit card bills. Stupid me!

I might actually agree with this. You've had credit cards for 45 years?!? Crap!

It just never occurred to me that they might decide not to bill me sometimes.

Did I say that? What I so poorly attempted to explain is that there are humans all along the chain, any singular human could foul up the delivery of your bill(s), even before it reaches the Post Office! Shazam!

Now, can we quit with the smarmy quote/reply game here? I was honestly trying to figure out what you were saying to the person that answered the phone at the Post Office when you called to complain. If indeed they treated you like an idiot, consider how you've treated me here, trying to figure out what happened and offering up suggestions that may improve your understanding of how screw-ups can happen. They can happen without the guy on the phone having ANY CLUE why. It's entirely possible that if you treated the Post office employee as sarcastically as you've treated me, he probably DID treat you like an idiot.

I do work for the PO and I am honestly interested in these types of screw-ups, and hope to learn from stuff like this. I'm always trying to up MY understanding that I may better serve my customers. I also am honestly trying to help people understand that the PO isn't completely full of imbeciles, loafs, oafs, and sluggards. I bust it and I get aggravated with any PO people that don't give it 100% effort every day. Sorry if I piss you off, but I'm actually trying to help.

46 posted on 02/16/2012 6:12:47 PM PST by Big Giant Head
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To: Big Giant Head
You, Pal, are exactly what's wrong with government employees: self righteous, rude and braindead seem to be your most charming qualities.

ML/NJ

47 posted on 02/16/2012 6:59:35 PM PST by ml/nj
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To: ml/nj

Wow. No wonder they treated you like an idiot. Sorry I couldn’t help you.


48 posted on 02/17/2012 3:38:01 AM PST by Big Giant Head
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