Skip to comments.Possible Computer Virus (Need Advice)
Posted on 02/25/2012 9:46:12 PM PST by fieldmarshaldj
I've had more and more difficulties with accessing webpages (serious slowdown and pages freezing up) along with rapid bumping-off of being logged in to different websites (such as IMDb, eBay, etc.), for which I should be permanently logged in (or at least in eBay's case, for 24 hours). I go through maybe 5-10 pages or less and I get inexplicably knocked off. Again, it's not localized to just a few websites, but across the board. This computer is less than 2 years old, doesn't have a lot of memory used (or junk cluttering the system).
I have Kaspersky anti-virus and ran a scan, but it shows no viruses. I did a defrag and it was no help, and also a checkdisk scan at start-up, and that also did nothing to improve the situation.
Any ideas as to what is wrong with my computer ? I am stumped. Thanks.
Try Malwarebytes (free edition).
Check with your service provider to make sure your DNS settings haven’t been hijacked.
Try superantispyware free, and Malwarebytesantimalware, free.
Do quick scans with each and then do the deep scans.
Actually I would concentrate on the Superantispyware first.
Do you set the Kaspersky on it’s deepest scan version when you scan?
I do know AT&T DSL has been having trouble in our area.
How many different browsers have you tried?
Does the same thing happen in different browsers?
I had a very old computer and it was getting bogged down but I started using Chrome (it was faster) - then I have this new one and I still use Chrome - much faster than IE and FF.
Cool thing about chrome - you can right click at the top tabs and delete running programs with a quick task manager - I watch a bunch of videos and that slows down the puter.
I got a virus, one of those fake anti-virus ones... it was a borrowed computer. I downloaded something to kill it but it also killed some important files in the PC. I really bungled that one.
It wouldn’t let me add Malware Bytes, it should have been there before it.
I’ll give the Malwarebytes a run right now. And, yes, I do have Kaspersky set to full scan.
Comcast/Xfinity. Cable (wireless).
This slowdown has only been recent. I don’t use different browsers.
Could be your line is noisy or your router/ DSL modem is going bad. Check with your service provider first to run a diagnostic on your line. There should also be diagnostics you can run from the computer to check the router/modem.
Malwarebytes is excellent for cleaning up. For running protection, get rid of the heavy dinosaurs like Kaspersky, Symantec and the others and go with Avast.
I have several different browsers, even Safari athough it crashed my PC when I tried it.
Are we still supposed to run defrag??
I thought that went out with the invention of the Gigabyte. heh
You can always use a second computer to download it onto a flash drive, you can even change the name of it to fool the malware.
Are you using a wifi connection?
Have you refreshed your connection?
Your computer is new but how old is your router?
What browser are you using?
Just to compare notes, I just got a new computer after being bogged down with various virus and malware attacks. I had even installed Norton Antivirus to get rid of them, which seemed to work for a while, but I still periodically had problems associated with “svchost” (sic) I learned various ways out of an “attack”, such as returning to a checkpoint. To do this I would wait exactly six minutes after being hung on a “complete” notice in the boot, which usually just flashed by, then a screen would appear with the prompt to reload from a checkpoint. More recently I had had success with the “extreme patience” approach of clicking a button and waiting ten minutes or more for a prompt, to get through a shutdown, even though this took well over an hour. Finally, I did this and the boot failed anyway, and at the six minute timeout, a black screen appeared.
So, it was off to the store. I had saved some stuff on thumbnails, but I may attempt to access my old hard drive to copy all my user files onto my new TWO TERABYTE hard drive. I can’t get over that ... TWO TERABYTES.
I have been thinking about getting an old computer and running it without a hard drive using a Linux OS on a CD. No viruses and no tracking cookies, just turn it off and there is nothing saved.
I’m running the Malwarebytes scan at present, which will likely take some time to do. I had some difficulty getting it started, receiving the same types of error messages I get with looking at so many webpages (i.e. “page is not responding”).
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