Skip to comments.CARBONITE - customer reviews (stay away from this service!)
Posted on 03/05/2012 10:30:11 AM PST by Lancey Howard
(Example, from December 2011)
"Trying to restore 100Gb+ and the restore keeps dying, and support people hung up me and disconnected from Chat and are totally useless, and software disconnects from service during a restore (based on the log file) and installation gets corrupted and have to un-install and re-install all over again. I have have been trying to restore my data for 1 week straight with a partial success. I finally had to go and restore one sub-directory at a time and do two - three sub-directories until it gets corrupted and have to restart the whole process over! How can a company stay in business?????? Software is so bad!"
(Excerpt) Read more at bbb.org ...
Bought an Acer notebook a couple of years ago and this crap was on the machine...first thing I did was flush it and send to where all crap goes.
I canceled Carbonite today. F em
You have to open an account with Amazon S3. http://aws.amazon.com/s3/
Not as easy as Carbonite but its cheap and unlimited.
no it was easy to ignore the ridiculous product. Now that they have called attention to themselves they are no longer worthy of being ignored.
With respect, you missed my point..I have no problem with Rush promoting anything he chooses, if they are willing to pay him...the thrust of this vanity is that Carbonite sucks, so that’s it no big deal if they pull their advertising....that is so inconsistent on so many levels.
My home did burn. My portable HD and all my data was in my briefcase.
I use and recommend Macrium Reflect. It's free. It's easy and it is fool proof protection against data loss and viral infections when used weekly.
“What happens if your house of office burns down?”
Since I can afford an x drive I also managed a small fireproof lockbox.
30 bucks at OD it was.
Of course North Korean commandos could steal it... oh darn.
Or a gamma ray burster could wipe out everyone on Earth-
A question for you techies - can you suggest a reliable automated backup program which will help me with my home system in which most of my data is saved straight to an external drive (not the C drive), which I would like to backup regularly to another external drive? I seem to run into trouble finding software that will back up from one external drive to another external drive (but honestly I havent spend a lot of time looking). Windows 7 all around.
To complicate things, if possible I would like to backup to/from drives on an offsite Pogoplug Series 4. My brother and I each have one so we can save data at the other’s house in case of fire.
I dont mind spending a little $ if needed.
I sure hope you guys have multiple external hard drives and are rotating a backup offsite.
This keeps your personal information local to you
That's exactly what you DON'T want when the house and neighborhood burn down.
-- former lead Software Administrator, Fortune 500 Company
Click the "Downloads" tab and select Free Edition.
I like it because it uses VSS and does a complete image (which can be browsed for individual file restore) with no problems concerning open files.
It's free and works great for me. Use Windows Task Scheduler to call it for regular weekly or daily backups. I don't even think about backing up all the Quicken data or My Documents off to an external drive anymore. With Cobian and Windows Task Scheduler, it's done and works like a champ.
So you do a complete image or clone (what's the difference?) once a week or so? It doesn't do differential or incremental backups.....
For home use, there is no real difference between a clone and an image. At the enterprise level thay use snapshots which are done many times per hour and are updated as data changes.
Macrium will do incrementals but that feature comes with the paid version. But with the size of today's external USB drives, why use incrementals? Just keep two images and delete the oldest after taking a new one.
The free version allows accessing the image at the file level for restores. At least, it says so but I've never tried it.
I saved a friend of mine a HUGE headache when the drive on her laptop she uses for business died recently. I set up the laptop for her and despite my warnings, she never used Macrium or took backups/images.
Fortunately, I did an image before I gave the unit back to her the first time. Her drive dies and she brings it to me asking if it can be fixed....I say 'no' after a quick exam. I get a new, bigger drive, install it, boot from Macrium Emergency CD and reimage the new drive with a backup I did 6 months ago. She's back in business...though there was some personal data loss...but that was her fault for not keeping up. Without Macrium, she was screwed...catalogs gone, contact gone. Scared her good.
My home PC was infected with a virus nasty last month. I wiped the drive, booted to CD and restored an image from the previous week. No more virus. Then restore personal data backups from the previous day using Cobian. Easy Peasy.
“So wait a sec..are you saying it was OK when Rush flacked for Carbonite?”
Kind of a sort of everyone loved Stalin after he stopped frenching Hitler kinda thingy.
Or maybe the way Britain loved the Imperial Japanese Navy battleships that attacked British and Aussie forces... during WW1 when they defended Australia from the Kaiser’s warships.
Yeah the same IJN battleships that blasted the RAN to bits at Java Sea and off Guadalcanal once defended Sydney.
At least when Carbonite supported Rush their crap product had symbolic value.
Been using Amazon for the past couple of months from a linux based system. I encrypt the data before it leaves my computer and if I’m not mistaken it’s encrypted yet again by Amazon. The first month they billed me something like 90 cents and this month the bill came to a whopping $1.70 or something like that. If I’m reading the reports right this is for something like 20GB or so of storage. I tried a trial restore of a single file and it worked just fine. I like having it all done in the background and have offsite storage for worst case scenarios.
I own a safe. My backup tapes go in there. I trust my most important documents, jewelry, stock share paperwork, etc. to sit in there, so my backups are as safe as my most important documents.
I understand that most folks don’t have access to tape drives or servers, but with the price of USB disks being so low these days, I don’t see why a technology savvy person couldn’t buy two and rotate them accordingly.
It really comes down to urgency of backup. Most folks backup family photos, music, documents, etc. Others have financial documents and other important errata. The more important the data, the more serious the need for a backup. While backing up “in the cloud” is great for data retention and anywhere-always-on access, local backups are for your eyes only, realistically, and the possibility of hackers getting their hands on your stuff is much lower than if you have media in a fireproof safe.
I can’t imagine having my personal data flying all around the internet for anyone with a sniffer to view...
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