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Freep a Poll! (Should airline return dying Marine's money for a flight he will not make?)
foxnews.com ^ | 5-2-12 | Fox News

Posted on 05/02/2012 2:57:09 PM PDT by dynachrome

Should Spirit Airlines refund Jerry Meekins' ticket in spite of its 'no refund' rule for passengers who don't pay extra for insurance?

Should Spirit Airlines refund Jerry Meekins' ticket?

No. I sympathize with Meekins, but rules are rules.

Not sure. The rules are clear, but aren't there exceptions?

Yes. It's a no-brainer: give Meekins his money.

Other (post a comment).

(Excerpt) Read more at foxnews.com ...


TOPICS: Chit/Chat; Military/Veterans; Miscellaneous
KEYWORDS: airlines; foxnews; marines; poll
This is a hard one. If I were airline mgmt., I would refund the money, but not make a big deal our of it.
1 posted on 05/02/2012 2:57:26 PM PDT by dynachrome
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To: 2ndDivisionVet; A knight without armor; Alexander Rubin; all the best; AmericaUnite; ...
Thanks to GopherBroke for this one. Hard choice.

FREEP THIS POLL ***PING!*** FRmail me if you want to be added or removed from the Fearless Poll-Freeping Freepers Ping list. And be sure to ping me to any polls that need Freepin', if I miss them. (looks like a medium volume list) (gordongekko909, founder of the pinglist, stays on the list until his ghost signs up for the list)

2 posted on 05/02/2012 2:59:17 PM PDT by dynachrome ("Our forefathers didn't bury their guns. They buried those that tried to take them.")
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To: dynachrome

If they don’t, the PR will be terrible.


3 posted on 05/02/2012 3:02:31 PM PDT by EEGator
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To: dynachrome

Airlines have offered compassionate discouts for people going to funerals forever. They should return this Marine’s money. Otherwise, you can be sure that none of his relatives will be flying Spirit Air to his funeral.


4 posted on 05/02/2012 3:07:47 PM PDT by afraidfortherepublic
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To: dynachrome

I feel for him but no. All the Airlines cheap fares are nonrefundable. They have been like that for years. The only way they would refund would be a death unfortunately. If they make 1 exception then they would have to make a million more. Why doesn’t everyone spend their energy to get the Airlines to change their policy for future travelers in this situation. I deal with this every single day and I’ve heard every story there is.


5 posted on 05/02/2012 3:09:10 PM PDT by coconut47
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To: dynachrome

It astounds me that there should even be a question. Of course it should be refunded. What has happened to common sense? We are transitioning into a parallel universe, I swear. sd


6 posted on 05/02/2012 3:11:10 PM PDT by shotdog (I love my country. It's our government I'm afraid of.)
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To: coconut47

I agree. This is classic case of a company having a policy but then being berated for not doing whatever people want. Yes it’s a sad story but the world is full of sad stories. If you dont like their policy, don’t fly with them.


7 posted on 05/02/2012 3:14:05 PM PDT by visualops (artlife.us)
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To: visualops

Unfortunately, that Marine won’t be able to make that choice.


8 posted on 05/02/2012 3:18:53 PM PDT by Sigurdrifta
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To: dynachrome

Thank you for voting!

No. I sympathize with Meekins, but rules are rules. 11.99% (11,798 votes)

Not sure. The rules are clear, but aren’t there exceptions? 6.62% (6,519 votes)

Yes. It’s a no-brainer: give Meekins his money. 80.27% (78,995 votes)

Other (post a comment). 1.12% (1,099 votes)

Total Votes: 98,411


9 posted on 05/02/2012 3:20:10 PM PDT by Gator113 (***YOU GAVE it to Obama. I would have voted for NEWT.~Just livin' life, my way~)
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To: shotdog

Yep. Although I am fairly conservative, some of the responses I have seen here (as the father of a Marine) make me want to forget FR (not to mention.... to puke).


10 posted on 05/02/2012 3:21:52 PM PDT by Sigurdrifta
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To: dynachrome

Should they be forced to? No.

Should the do it to avoid the bad publicity? Definitely.

The PR nightmare is not worth $500 or whatever the price of the ticket is.


11 posted on 05/02/2012 3:24:03 PM PDT by Retired Greyhound (.)
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To: dynachrome

They certainly don’t have to refund it. But they should, for at least two reasons.

1. It’s the right thing to do in the circumstances.

2. The publicity would be TERRIBLE if they refuse. They’d lose far more money on people refusing to fly with them.


12 posted on 05/02/2012 3:31:00 PM PDT by Cicero (Marcus Tullius)
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To: dynachrome

Yes!

Refund his money and give him two round trip tickets for fee.

The pr has already cost the airline far more.


13 posted on 05/02/2012 3:32:49 PM PDT by NoLibZone (I trust Sarah Palin,Dick Cheney, Cain,Perry,Bachman Anyone but Obama,because I trust their judgment.)
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To: dynachrome

I don’t get it.

When I got into a kidney stone pain attack and had to go to the emergency room, midflight; the airline allowed both my wife and I complete flexibility adjusting schedule on short notice. Normally a very expensive option. It was Delta Airlines in 2010.

I did have to present a hospital admittance record though.


14 posted on 05/02/2012 3:38:01 PM PDT by cicero2k
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To: dynachrome
My God...what are these people thinking? I can easily see the VFW,the American Legion,the DAV and other groups starting massive boycotts over this,with good reason.If I was the CEO of this airline I'd fire every single persons involved in this fiasco.
15 posted on 05/02/2012 3:47:50 PM PDT by Gay State Conservative (Unlike Mrs Obama,I've Been Proud Of This Country My *Entire* Life!)
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To: dynachrome

Yes and no. If I were CEO, I’d write a personal check. But I’d realize that it would be dangerous to set a precedent by having the COMPANY reimburse.


16 posted on 05/02/2012 3:55:42 PM PDT by pogo101
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To: dynachrome
No.
As far as I can tell, Spirit Airlines tickets are sold as nonrefundable, unless you buy additional trip insurance.

Generally, you do get what you are willing to pay for.
Want the absolute cheapest airfare?
For that, you'll give up flexibility regarding potential cancellation or scheduling changes.
If you want to add that flexibility back in, the extra insurance costs will bump up the fare to levels approaching all the other Airlines, who would have been more flexable in their cancellation policy.
That little bit of flexability is built into their prices.

Frankly, I wouldn't book a flight or reserve a hotel room if they did not also offer a reasonable cancellation policy.
Usually it is a set fee, but sometimes it is a percentage rate.

BTW, I am an “almost elderly” USAF Veteran.

This entire media induced populist outrage is incredibly stupid, IMHO.

17 posted on 05/02/2012 3:58:12 PM PDT by sarasmom ( http://www.youtube.com/watch?feature=player_embedded&v=xZsFe6dM3EY)
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To: pogo101

I think your solution is the best one. I usually buy trip insurance as my work schedule can be iffy.


18 posted on 05/02/2012 4:03:55 PM PDT by dynachrome ("Our forefathers didn't bury their guns. They buried those that tried to take them.")
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To: dynachrome

Where’s the story behind this one??


19 posted on 05/02/2012 4:24:29 PM PDT by Shimmer1 (Take the high road, it's less crowded. (Mark Lowry))
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To: sarasmom
BTW, I am an “almost elderly” USAF Veteran.

OK,fair enough.But can we assume that you don't have any life threatening illnesses? It's not as if this guy missed the flight because he overslept.

20 posted on 05/02/2012 4:55:47 PM PDT by Gay State Conservative (Unlike Mrs Obama,I've Been Proud Of This Country My *Entire* Life!)
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To: Retired Greyhound

Here is how it should have been handled:

“I am so sorry, sir, please hold for a supervisor.”

“Mr. Meekins, this is a supervisor, I see you are traveling on a military discount fare. Thank you for your service. I am so sorry you will not be able to visit your daughter because of serious health issues. Although it is our policy that all fares are nonrefundable, we will refund your money. Please call us if your circumstances change and you are able to fly on Spirit.”


21 posted on 05/02/2012 4:56:53 PM PDT by Cowgirl of Justice
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To: pogo101
Yes and no. If I were CEO, I’d write a personal check. But I’d realize that it would be dangerous to set a precedent by having the COMPANY reimburse.

No it wouldn't.They could place some kind of weaselly legal phrase into their refund disclaimer.You prove to us that you've just been diagnosed as having two weeks to live and you'll get your money back.

22 posted on 05/02/2012 4:59:50 PM PDT by Gay State Conservative (Unlike Mrs Obama,I've Been Proud Of This Country My *Entire* Life!)
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To: Sigurdrifta

That isn’t the point though. I am truly sorry he can’t use the ticket, it raises the question can he sell it (are the tickets transferable since they don’t offer refunds). But when there are terms and conditions to a sale, you make yourself aware of the consequences, and you make the choice. My husband and I are faced with a situation where a friend bought my husband a plane ticket and he will not be able to make the trip, and the friend cannot get their money back. The whole point of them buying was he could not afford the trip otherwise, and now we feel, obviously, that we should try and pay them back - for a trip we couldn’t afford in the first place. So that kinda sucks, but it is what it is, and it isn’t the fault of the airline. This airline does not offer military discounts or refunds, period. It may be the main reason their fares are low (if they are) or because they are small and keep costs down. Who knows. But it seems contradictory to me to have a big hue and cry over how this company should succumb to pressure because we happen to like the cause. But what about all the times when companies make choices and are forced to change policy and we don’t like why? Like a business who doesn’t want to make gay wedding cakes, or a hotel that doesn’t want same sex couples taking honeymoons there? Or a business that doesn’t hire cross-dressers. Are we for businesses being able to make their choices and set their policies and let the market decide?
It’s a bit like the outrage at Target who had a policy of no soliciting in front of the store. Nobody, period. So everyone gets upset that they don’t allow the Salvation Army. Well, no soliciting means nobody. Wasn’t a critique or slam on the Salvation Army specifically.


23 posted on 05/02/2012 5:01:28 PM PDT by visualops (artlife.us)
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To: Shimmer1

Here it is. I should have posted the link along with the poll.

http://www.foxnews.com/opinion/2012/05/01/spirit-airlines-refusal-to-refund-vet-ticket-earns-it-f-in-public-relations/


24 posted on 05/02/2012 5:10:30 PM PDT by dynachrome ("Our forefathers didn't bury their guns. They buried those that tried to take them.")
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To: visualops

It took you a very long paragraph to say that?

You wrote “This airline does not offer military discounts or refunds, period.”

Maybe they should lose some customers.

We fly a lot on American Airlines (especially my wife, who flies so much around the world because of her job that she could probably buy one of their planes).

As a result, when we are traveling together we go to the Admiral’s Club. I have always been impressed that active-duty military (including my daughter) can show up and rest and eat there, no questions asked. American also gives preferential boarding to active-duty military.

Perhaps the other airline in question could change their policy, because they are most certainly off my travel list!

ps. Sorry your husband cannot “make the trip”. Apparently the US Marine also cannot.


25 posted on 05/02/2012 5:27:30 PM PDT by Sigurdrifta
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To: Gay State Conservative
You would be entirely wrong to assume that!

As far as your “its not as if he missed the flight because he overslept” strawman argument, ROTFLMAO!

He made a bad decision.
It amounted to about $200.00.
OMG, let's all get in an uproar about it because he bought a cheap, nonrefundable ticket!

I am a Veteran, and none of my Lotto investments have paid off. I demand a refund!

26 posted on 05/02/2012 6:13:09 PM PDT by sarasmom ( http://www.youtube.com/watch?feature=player_embedded&v=xZsFe6dM3EY)
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To: sarasmom
He made a bad decision.It amounted to about $200.00. OMG, let's all get in an uproar about it because he bought a cheap,nonrefundable ticket!

Sounds to me as if you'd make a great IRS Agent.Feel free to see that as a compliment if you wish.

27 posted on 05/02/2012 6:23:05 PM PDT by Gay State Conservative (Unlike Mrs Obama,I've Been Proud Of This Country My *Entire* Life!)
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To: dynachrome

The airline should have offered him compensation and resold the ticket.

You may not remember that the airlines stiffed many of their passengers and yet we taxpayers were forced to bail them out post 9-11.

We bailed out Wall St, AIG, GM and Chrysler too in 2008. We taxpayers get paid back as though that is adequate compensation for our risk. Wrong! We should have been paid loan shark interest on the loans, just as the banks charge us on their credit cards.


28 posted on 05/02/2012 7:35:51 PM PDT by apoliticalone (Honest govt. that operates in the interest of US sovereignty and the people, not global $$$)
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To: Gay State Conservative
LOL! Thanks!
I seriously doubt the IRS would ever consider me a potential hire candidate, due to a demonstrated aversion to unlawful orders.

But you would make a great anti-USA Socialist!

Feel free to take that as a compliment,which you will, if you really do enjoy a belief in random, illogical delusions of moral superiority, against all facts.

29 posted on 05/02/2012 8:17:07 PM PDT by sarasmom ( http://www.youtube.com/watch?feature=player_embedded&v=xZsFe6dM3EY)
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To: Sigurdrifta
yeah that was pretty verbose lol

maybe they should lose customers ...they probably have.
what branch is your daughter serving in? My son is in the Air Force.

thanks
30 posted on 05/03/2012 8:08:26 PM PDT by visualops (artlife.us)
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