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I am tired of getting yanked by the airlines. This is a Chat I had with Allegiant Air.

Posted on 07/10/2012 5:17:00 PM PDT by jwsea55

> This is a chat I just had with Allegiant Air. They showed that I had seat 32E but on their online seat assignment chart only shows 30 rows. In order to have any baggage, I had to pay $30. The thing about the charge was they didn't put that in until the very last step in booking confirmation. Why don't they just put their damn fares at they want to charge rather than screwing with us. Below is my chat.

Please wait, an agent will be with you shortly. Your chat session has started..

Cheryl: Thank you for contacting Allegiant Travel. My name is Cheryl. Thank you for your patience, as I may be assisting other customers.

How may I assist you today?

me: hi

> me: i have an unassigned seat, can i do online checkin [This is a recent change by Allegiant]

Cheryl: Thank you. We offer an advance check in option online. This can be done from the Check In tab. It can only be completed within 24 hours of travel. If your seat was not assigned in advance, a seat will be assigned to you at random for free. Please make sure to enter the name exactly as it appears on your itinerary. To avoid any issues, I suggest that you use capital letters. If you are unable to print out your boarding pass, please check in at the ticket counter two hours prior to your flight time.

> me: it says i have seat 32e...it only has 30 rows

Cheryl: That is your seat assignment . They are booked by the airport agents. Yes there are enough rows.

> me: so if that seat sucks as much as it does, you are now expecting me to pay for an upgrade????????

Cheryl: If you want to change the seating yes there is a fee.

> me: i already feel like i have been yanked by you guys charging me for carry-on baggage. are you guys trying to piss people off to no end?

Cheryl: You do not have to change the seat….

> me: that seat really sucks....i already don't like dealing with the whole TSA crap and tend to avoid flying because of that. could you forward this off to your superior(s). i know the people i am going up to work for were pissed to hear that there is a mandatory charge for carry-on.

Cheryl: Yes I will forward your concern.lIs there anything else I can help you with today?

> me: no...just know that this has me pissed...

Cheryl: Thank you for contacting Allegiant Travel. Have a great day.


TOPICS: Conspiracy; Miscellaneous
KEYWORDS: airlines; justpissed; travel
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Just trying to do my part.
1 posted on 07/10/2012 5:17:04 PM PDT by jwsea55
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To: jwsea55

Just say no to the TSA


2 posted on 07/10/2012 5:18:35 PM PDT by Paladin2
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To: jwsea55

3 posted on 07/10/2012 5:22:31 PM PDT by Darksheare (You will never defeat Bok Choy!)
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To: jwsea55

It’s such a tough call with Allegiant. Some of their fares are unbelievably low but they nail you with seat and luggage fees, PLUS you have to go through all the TSA crap. Not sure that it’s worth it.


4 posted on 07/10/2012 5:31:15 PM PDT by ChocChipCookie
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To: jwsea55

Everybody charges for checked bags, now except Southwest (2 free), or Jet Blue, (1st bag). If you have no assigned seat, or don’t like your seat, wait until you get to the airport, (early). Then, check in again at the kiosk. If there are any better seats available, select the seat you like. I have seen several airlines, Delta, Untied, US Air, that have unsold extra cost ‘economy plus’ type seats, that they give out for free right before check in. You can only get them at the airport kiosk right before the flight, and it helps if you are a member of their frequent flyer plan. It costs nothing to sign up for their plans, though, you can do it online now.


5 posted on 07/10/2012 5:31:46 PM PDT by sportutegrl
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To: ChocChipCookie

“PLUS you have to go through all the TSA crap.”

How is Allegiant different?


6 posted on 07/10/2012 5:34:37 PM PDT by HereInTheHeartland ("The writing is on the wall - Unions are screwed. reformist2 10:04 PM #27")
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To: jwsea55

I remember flying in the 60s...it was awesome and expensive.
Now it’s like the city bus.


7 posted on 07/10/2012 5:37:31 PM PDT by nascarnation
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To: jwsea55

Are you sure you didn’t accidentally contact the new Obama Health Care Maneuvers Center? ;)


8 posted on 07/10/2012 5:37:31 PM PDT by madison10
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To: ChocChipCookie
You totally got Allegiant. Last year I flew round trip LA to MT for under $90. I think a third to a half was taxes. No charge for carry-on. Not this time. Over $300. Can't they just charge the fair they want.
9 posted on 07/10/2012 5:38:34 PM PDT by jwsea55
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To: jwsea55
Did you check with SeatGuru.com to see the seating chart? Many airlines start numbering on certain equipment with row 3 as the forward bulkhead (even if there is no 1st class).

But it does look like you had to deal with Eliza as a travel assistant.

10 posted on 07/10/2012 5:38:34 PM PDT by freedumb2003 (Guns Walked -- People Died -- Holder Lied -- Obama Golfed (thanks, Secret Agent Man))
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To: freedumb2003
Eliza, too humorous.

Thanks on the seatguru. I don't care that much about which seat as long as it isn't past 20 or so.

11 posted on 07/10/2012 5:42:40 PM PDT by jwsea55
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To: jwsea55

I just checked for fun — Allegiant flies 2 variants of the MD-80. The MD-87 variant starts at seat 11 and ends at 34: http://www.seatguru.com/airlines/Allegiant_Air/Allegiant_Air_MD-87.php

It wouldn’t have killed them to tell you that.


12 posted on 07/10/2012 5:42:56 PM PDT by freedumb2003 (Guns Walked -- People Died -- Holder Lied -- Obama Golfed (thanks, Secret Agent Man))
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To: nascarnation

Have buses become this bad?


13 posted on 07/10/2012 5:43:54 PM PDT by jwsea55
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To: Paladin2

>>Just say no to the TSA<<

So, you will let the government tell you that you no longer can fly?


14 posted on 07/10/2012 5:44:44 PM PDT by freedumb2003 (Guns Walked -- People Died -- Holder Lied -- Obama Golfed (thanks, Secret Agent Man))
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To: freedumb2003
I just checked for fun — Allegiant flies 2 variants of the MD-80. The MD-87 variant starts at seat 11 and ends at 34:

Thanks.

More just pissed about the principle of getting yanked. Per a previous post, I don't like the seating past row 20 or so. Seating really sucks.

15 posted on 07/10/2012 5:48:08 PM PDT by jwsea55
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To: nascarnation

And everyone wore nice clothes.


16 posted on 07/10/2012 5:49:08 PM PDT by Terry Mross ( To all my kin: Do not attempt to contact me as long as you love obama.)
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To: sportutegrl
Thanks.

I have flown Allegiant a bunch of times. They are just like to exact a charge for everything. At what point is enough. It is getting to the point where maybe it is time to fly charter. At least the charters are upfront and treat their fares nicely.

17 posted on 07/10/2012 5:59:06 PM PDT by jwsea55
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To: jwsea55
You do know that most airline crash survivors are in the tail section? Personally, when I flew, only on Boeing, I 'splained that I was familiar with the emergency procedures and usually wound up with an overwing emergency door exit seat.

Can I open it? Heck, I can install it.

Look for me surfing the door down the runway if there's a problem.

Do love the 737.

/johnny

18 posted on 07/10/2012 6:05:29 PM PDT by JRandomFreeper (Gone Galt)
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To: jwsea55
I don't like the seating past row 20 or so. Seating really sucks.

So pay for a better seat.

If you want to pay cattle car prices, expect a cattle car ride. If you want first class service, get out you gold American Express card.

19 posted on 07/10/2012 6:09:18 PM PDT by PAR35
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To: JRandomFreeper
It appears you haven't flown Allegiant. Where is the graveyard after Mojave. That is where Allegiant picks there stuff up. Expectation of survial? Not high enough to sit in the back of the bus.

Like you, I usually try and grab one of the emergency exits.

20 posted on 07/10/2012 6:10:54 PM PDT by jwsea55
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To: freedumb2003

Do they check private flights?


21 posted on 07/10/2012 6:10:54 PM PDT by Paladin2
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To: freedumb2003

There are also airports who have hired their own security and don’t use the TSA.


22 posted on 07/10/2012 6:12:58 PM PDT by Paladin2
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To: Paladin2

>>There are also airports who have hired their own security and don’t use the TSA<<

True — I am curious if they will be any better.


23 posted on 07/10/2012 6:14:33 PM PDT by freedumb2003 (Guns Walked -- People Died -- Holder Lied -- Obama Golfed (thanks, Secret Agent Man))
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To: jwsea55

With buses, it’s not a matter of becoming “this bad.” They have always been “this bad.”


24 posted on 07/10/2012 6:15:11 PM PDT by Cyber Liberty (Obama considers the Third World morally superior to the United States.)
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To: PAR35
So pay for a better seat.

If you want to pay cattle car prices, expect a cattle car ride. If you want first class service, get out you gold American Express card.

Point wasn't the $s. It is the whole yank factor. Why aren't they up front with how much they want to charge for a seat? I don't treat people this way. Do you? And we are just supposed to put up with it?

25 posted on 07/10/2012 6:16:11 PM PDT by jwsea55
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To: jwsea55

Did you scroll down the seating chart? Didn’t think so.


26 posted on 07/10/2012 6:16:39 PM PDT by Kirkwood (Zombie Hunter)
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To: Paladin2

I understand the TSA has recently started including private air travel.


27 posted on 07/10/2012 6:17:56 PM PDT by Cyber Liberty (Obama considers the Third World morally superior to the United States.)
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To: Kirkwood
Did you scroll down the seating chart? Didn’t think so. Yep!
28 posted on 07/10/2012 6:18:49 PM PDT by jwsea55
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To: jwsea55
Good work! I like to see a poor system disrupted and grumpy feedback given.

My ideal system of air travel would be:

  • Raise the fares sufficient to eliminate the Greyhound bus nature of flying using a base fare plus X dollars times weight times distance.

  • All seats spacious and comfortable.

  • No baggage. No personal items. Ship whatever you need ahead of time. Medical devices and medicines excluded.

  • Passports, ID, credit cards, etc collected by airline at departure gate and returned at destination gate.

  • Clothing (undergarments included) must be robe like and reusable, sold by the airlines. Pick up your personal clothing at your destination.

  • X-ray scanning that only detects non biomass.

  • Airlines distribute entertainment devices after take off and collect them before landing.

  • Food and beverages available for purchase on board.

  • Cargo holds refitted for additional passenger seating.

  • Passengers under the age of 17 must fly in the wheel wells.

Along these lines, anyway. Your air mileage may vary.

(Just trying to have a little fun here, folks.)

29 posted on 07/10/2012 6:19:38 PM PDT by I see my hands (It's time to.. KICK OUT THE JAMS, MOTHER FREEPERS!)
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To: freedumb2003
"Charles M. Schulz-Sonoma County Airport (STS); Dawson Community Airport (GDV); Frank Wiley Field (MLS); Greater Rochester International (ROC); Havre City County Airport (HVR); Jackson Hole (JAC); Joe Foss Field (FSD); Kansas City International (MCI); Key West International Airport (EYW); L.M. Clayton Airport (OLF); Lewistown Municipal Airport (LWT); Roswell International Air Center (ROW); San Francisco International (SFO); Sidney Richland Regional (SDY); Tupelo Regional (TUP); Wokal Field (GGW) "

I tried to convince the Bozeman Airport to rid themselves of the TSA. I see a couple of MT airports on this list, so there may still be hope.

30 posted on 07/10/2012 6:20:54 PM PDT by Paladin2
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To: Cyber Liberty
With buses, it’s not a matter of becoming “this bad.” They have always been “this bad.”

Been awhile since I road on a bus.

You mean buses now charge for the stuff you carry on? Does the bus fare you are charged end up dramatically higher than their advertised fare? Do buses now charge for a seat?

31 posted on 07/10/2012 6:27:11 PM PDT by jwsea55
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To: I see my hands
There is nothing like flying private.

You get to take off when you want. See something you like, make an unschedule stop. Seats are comfortable.

32 posted on 07/10/2012 6:41:31 PM PDT by jwsea55
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To: jwsea55
There is nothing like flying private.

Didn't Baraq tell us this was bad?

/s/s/s/s/

33 posted on 07/10/2012 6:44:39 PM PDT by nascarnation
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To: jwsea55

Thank you for your kind words about charter. I’m a charter pilot. Our passengers are treated to luxurious travel, privacy, no TSA, and our passengers make their own schedule. The only people on board are those that my customers want to have on board. My passengers can drive out to the aircraft and have free parking. I put their car in a hangar while they are gone and when they return, their car is waiting with the air conditioner running. Food and beverage is exactly what my customers order. There’s more to the advantages of charter, but you get the idea.


34 posted on 07/10/2012 6:50:01 PM PDT by CFIIIMEIATP737
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To: Cyber Liberty
And then there's the auto rental company


35 posted on 07/10/2012 6:50:58 PM PDT by dfwgator (FUJR (not you, Jim))
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To: nascarnation
I remember the red eye from Portland Maine to WPB Fla....the early 80's..

Peoples Express....$99....ROUND TRIP!
I did it often!...lol

36 posted on 07/10/2012 6:51:07 PM PDT by M-cubed
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To: Cyber Liberty

“I understand the TSA has recently started including private air travel.”

If it is a charter aircraft with a takeoff weight in excess of 12,500 pounds, the charter operator must compare the passenger manifest with the TSA no fly list. Otherwise, the TSA is not involved.

An exception would be flights into Washington Reagan Airport. In that case, flights must originate from an airport where the passengers, crew and baggage are all subject to TSA screening. If the charter aircraft does not have a secure door (and most small charter jets do not) then an armed security guard must be posted between the cabin and the cockpit.


37 posted on 07/10/2012 6:55:11 PM PDT by CFIIIMEIATP737
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To: jwsea55
You mean buses now charge for the stuff you carry on? Does the bus fare you are charged end up dramatically higher than their advertised fare? Do buses now charge for a seat?

I have no idea. All the things you mention involve money. But, even was I was a poverty-stricken kid, I could never even entertain the notion of going Greyhound. It just sucked too much. Crap, I'd take an Amtrak that's four hours late before I'd take a freakin' motor coach cross-country.

38 posted on 07/10/2012 6:58:21 PM PDT by Cyber Liberty (Obama considers the Third World morally superior to the United States.)
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To: CFIIIMEIATP737

That’s good to hear. Thanks!


39 posted on 07/10/2012 7:00:35 PM PDT by Cyber Liberty (Obama considers the Third World morally superior to the United States.)
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To: JRandomFreeper
I always try to get the next to last seat in the back for the same reason...lol...(the last back seats don't recline)
40 posted on 07/10/2012 7:01:03 PM PDT by M-cubed
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To: freedumb2003

It wouldn’t have killed them to tell you that.”

The person he was having a chat with probably didn’t have a clue about the plane’s configuration or even if the front of the plane arrived the same time as the back.


41 posted on 07/10/2012 7:09:23 PM PDT by Grams A (The Sun will rise in the East in the morning and God is still on his throne.)
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To: Grams A
even if the front of the plane arrived the same time as the back.

Well now, that's just a plain fact. F'rinstance, when there's a crash, the pilots arrive at the scene before the back seat passengers do.

42 posted on 07/10/2012 7:23:36 PM PDT by Erasmus (Zwischen des Teufels und des tiefen, blauen Meers)
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To: M-cubed

PEOPLE EXPRESS!!!!

Ah, yes, flew that from Newark to Jax regularly in the mid 1980s.

You paid the fare on board in cash—$ 59 round trip!—once had a special at $ 29.00 round trip.

My boss couldn’t believe my expense reports!!!

No seat assignments. Got to deplane in the rear as well as the front—saved a lot of time.

It really became too successful. Planes became full. When passengers started bring live chickens on board in FL, it was over for me.

It was fun while it lasted.


43 posted on 07/10/2012 7:34:05 PM PDT by exit82
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To: nascarnation

I just made a similar observation ... you could actually stretch your legs and expect a meal ..Flying used to be fun.. today it is a cattle call


44 posted on 07/10/2012 8:16:59 PM PDT by RnMomof7
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To: nascarnation

Everyone dressed like they were going to church, smoking was okay and there were cocktails to be had if there was a delay......it was more civilized.


45 posted on 07/10/2012 8:18:32 PM PDT by Donkey Odious (I can explain it to you. I can't understand it for you.)
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To: Erasmus

There’s the old story about the blond who created quite a ruckus - her seat was in the back but insisted she had to ride in the front so she would be on time for an important meeting. Captain assured her he would make sure the rear landing gear touched down first so she would be on the ground quicker if she sat in the back.


46 posted on 07/10/2012 9:29:41 PM PDT by Grams A (The Sun will rise in the East in the morning and God is still on his throne.)
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To: CFIIIMEIATP737
You hit it exactly.

Would be nice to travel on a few of the Gs I know.

Good luck.

47 posted on 07/10/2012 9:59:07 PM PDT by jwsea55
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To: Cyber Liberty
I have no idea. All the things you mention involve money. But, even was I was a poverty-stricken kid, I could never even entertain the notion of going Greyhound. It just sucked too much. Crap, I'd take an Amtrak that's four hours late before I'd take a freakin' motor coach cross-country.

You have me LOL. You almost describe how I feel flying commercial.

48 posted on 07/10/2012 10:02:37 PM PDT by jwsea55
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To: HereInTheHeartland; ChocChipCookie
“PLUS you have to go through all the TSA crap.” How is Allegiant different?

ChocChipCookie's reference was to how low Allegiant's fares were/are at some points as to whether they were low enough to warrant traveling and dealing with the whole TSA, airline crap.

Allegiant has had $9 fares each way in the MT to LAX route (of course that was the pretax amount and yes, that was $9 each way...if you were lucky enough to get them). Round trip would be just under $50 with all the taxes. How much is a tank of gas for your car? How far will that get you? How much is it for you to go out for dinner?

The question was, Are Allegiant's fare low enough to endure the process? Hmmmmmmm.

49 posted on 07/10/2012 10:24:04 PM PDT by jwsea55
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To: Terry Mross

Here’s a story about wearing nicer clothes for flying way back when. My husband’s dad worked for Continental Airlines and his family lived on Guam. When they flew to the states, they all had to get dressed up in suits! If you know much about the weather in Guam and Hawaii, you can imagine how miserable that was, but the airlines insisted that their employees dress to the nines to give the impression that the flight was full of prosperous businessmen and their families.

I have a friend who is a flight attendant for United and they have a dress code for their employees who are flying but not on duty.


50 posted on 07/10/2012 10:50:26 PM PDT by ChocChipCookie
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