I put in a CD and drag and drop the songs right into iTunes. I plug in my iPod and-viola-they're on the player. No difficulty at all.
To which format does it convert the tracks...MP4...MP3...something else?
Probably just a different way of doing things. I haven’t bought a CD in probably 15 years. My collection is pretty large and all digital. Itunes is the most bloated, slow, confusing, POS I’ve ever tried to use with it.
Granted, in my old age, I have little patience for bad UI design, so I’m probably pickier than most.
I’m also a Linux user and resent having to boot into Windoze or load a VM to use an inferior product, when there are at least 10 better choices that run natively in both Linux and Windows.