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17 things your flight attendant won’t tell you
foxnews.com ^ | 1-2-2013 | George Hobica

Posted on 01/07/2013 3:08:11 AM PST by servo1969

Ever wonder what your flight attendant really thinks of you? What they’d tell you if they had the nerve? Or weren’t afraid of being fired? What deep, dark secrets would they reveal about their jobs?

I have a number of friends who work as flight attendants. One of them recently retired after 20 years flying for the most storied name in commercial aviation, while others work for less glamorous domestic U.S. airlines. I asked them what they’d tell their passengers if they could tell them anything at all, or what secrets they’d reveal only if granted complete anonymity. All I can say is that these people do not represent every single flight attendant in the skies, so if you’re a flight attendant yourself, please hold your fire and don’t shoot the messenger. But I didn’t make this stuff up. What you read here may shock you, or make you laugh, I’m not sure which.

-snip-

4. If a flight is late, the airline might have to pay us overtime. If the flight is going to be late anyway, we’ve been known to delay it even further in order make sure overtime kicks in, which on our airline means up to double the hourly pay. We might find some minor defect in the aircraft or use some other ruse to make up for the money we don’t get paid waiting for take off.

-snip-

15. We really don’t like children. Not just your children, children period. Why do you think we chose a career where we spend half our lives away from home?

(Excerpt) Read more at foxnews.com ...


TOPICS: Travel
KEYWORDS: attendant; faa; flight; flying
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1 posted on 01/07/2013 3:08:22 AM PST by servo1969
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To: servo1969

"phone number 18"

2 posted on 01/07/2013 3:15:17 AM PST by Doogle (USAF.68-73..8th TFW Ubon Thailand..never store a threat you should have eliminated))
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To: servo1969

After reading this, my only thought was: “Get another job, you bunch of whiners.”

There are choices in life. You folks CHOSE this, it wasn’t foisted on you. Damn, I HATE listening to crap like that.

My job occasionally sucks, as it does right now. But nobody is holding a gun to my head to do it.


3 posted on 01/07/2013 3:25:16 AM PST by rlmorel (1793 French Jacobins and 2012 American Liberals have a lot in common.)
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To: Doogle
If a flight is late, the airline might have to pay us overtime. If the flight is going to be late anyway, we’ve been known to delay it even further in order make sure overtime kicks in, which on our airline means up to double the hourly pay. We might find some minor defect in the aircraft or use some other ruse to make up for the money we don’t get paid waiting for take off.

That is a myth. The pay clock does not start until all the doors are closed and the breaks released.

4 posted on 01/07/2013 3:29:42 AM PST by ALPAPilot
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To: SkyDancer

You might get a chuckle out of this.


5 posted on 01/07/2013 3:42:42 AM PST by wastedyears (My life mostly completely turned around in a few weeks. Now to leave NY...)
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To: servo1969
"We really don’t like children. Not just your children, children period."

I don't know about that - (many times) I've seen flight attendants pick up crying babies and soothe them as they walk them up and down the aisle. It's a pretty cool sight.

6 posted on 01/07/2013 3:43:02 AM PST by Psalm 73 ("Gentlemen, you can't fight in here - this is the War Room".)
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To: servo1969
Damn, I long for the good ole days...


7 posted on 01/07/2013 3:49:59 AM PST by mc5cents
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To: ALPAPilot

And on long overnight flights the pilot will set the pressure altitude as high as permissible in the cabin to put the passengers to sleep to help out the cabin crew.


8 posted on 01/07/2013 3:50:07 AM PST by Neidermeyer
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To: rlmorel

After reading this, I have 2 thoughts. Working with the public should be a requirement for every senior in high school, just to give a sense of what it’s like to have to wait on people. And I have a funny feeling if you were not paid until the wheels were off the ground you would be whining too.

It was a poor article based on the thoughts of a few attendants.


9 posted on 01/07/2013 3:55:11 AM PST by huldah1776
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To: servo1969

These folks are mediocre waitstaff at a crappy restaurant at 40,000 feet.


10 posted on 01/07/2013 3:55:24 AM PST by muir_redwoods (Don't fire until you see the blue of their helmets)
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To: rlmorel
Many passengers on planes are rude and obnoxious. Whatever they pay the stewardesses, it is not enough!

It does appear to be true about being upgraded to first class if you are well dressed. I've had it happen to me twice and each time I was wearing a business suit. Never when I was in shorts and sandals. They don't seem to want to upgrade beach bums to first class.

11 posted on 01/07/2013 3:56:32 AM PST by SamAdams76
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To: Neidermeyer
And on long overnight flights the pilot will set the pressure altitude as high as permissible in the cabin to put the passengers to sleep to help out the cabin crew.

This is not possible on today's long haul aircraft. There is no method to adjust the cabin pressure. Pilots can manually control the outflow valve, but they would have to continually monitor the cabin pressure. That would distract the pilots from their crossword puzzles.

12 posted on 01/07/2013 4:02:41 AM PST by ALPAPilot
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To: ALPAPilot

Yeah, and that contradiction is in the article too. My experience is that the flight crew gets manic the longer the plane is on the Tarmac. Meanwhile, ground crew is fiddling with some dibbly-bob on the wing, keeping the plane at the gate, and the attendants are ready to explode. But.... They always seem so calm and serene when the plane has to circle, wait in line, or whatever to land. More time in the air? More money? Makes sense.


13 posted on 01/07/2013 4:05:56 AM PST by Badabing Badablonde (New to the internet? CLICK HERE)
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To: servo1969

There is a booked named “Air Babylon,” published in 2005, which basically says all the same things.


14 posted on 01/07/2013 4:17:12 AM PST by Cowboy Bob (Soon the "invisible hand" will press the economic "reset" button.)
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To: servo1969
Ever wonder what your flight attendant really thinks of you?

No, never. I've always treated flight attendants politely, and they've always behaved professionally around me. That is all that is required of either of us in the situation.

It's not necessary to overthink employee-customer relations if everyone acts with good manners and/or professionalism.

15 posted on 01/07/2013 4:50:21 AM PST by Tax-chick (The paint is in the basket with the skulls in there. Don't tell me you can't find it!)
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To: mc5cents

I took dozens of flights on Northwest Airlines when we lived in Minnesota.

I ran into an attendant several times who wore a name tag that read “O. Miss.”


16 posted on 01/07/2013 5:16:42 AM PST by Eric in the Ozarks (In the game of life, there are no betting limits)
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To: servo1969

TWo things - $5,00 atarbucks gift cards and chocolates ensure thant one will be treated like like a god......


17 posted on 01/07/2013 5:36:00 AM PST by Species8472 (Stupid is supposed to hurt)
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To: servo1969

TWo things - $5,00 atarbucks gift cards and chocolates ensure thant one will be treated like like a god......


18 posted on 01/07/2013 5:36:00 AM PST by Species8472 (Stupid is supposed to hurt)
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To: servo1969

3. Our airline used to pay us when we showed up for duty at the airport. That was eons ago. Then we got paid our measly hourly wage when the cabin doors closed. Then it was when the plane’s brakes were released. Now we get paid only when the wheels leave the ground (“wheels up” in airline parlance). We don’t even get paid when we’re taxiing! There can sometimes be hours of delay between the time we show up for work and when we’re airborne. Different airlines have different policies, but it’s a way for them to save money. So when we greet you at the door, we do that for free. When we serve you your pre-flight drink, we do that for free, too. No wonder our smiles are so fake.

4. If a flight is late, the airline might have to pay us overtime. If the flight is going to be late anyway, we’ve been known to delay it even further in order make sure overtime kicks in, which on our airline means up to double the hourly pay. We might find some minor defect in the aircraft or use some other ruse to make up for the money we don’t get paid waiting for take off.

Read more: http://www.foxnews.com/travel/2013/01/02/17-things-your-flight-attendant-wont-tell/#ixzz2HIeTQKDQ

Why would you delay take off if you aren’t getting paid for it? This makes no sense?


19 posted on 01/07/2013 6:32:06 AM PST by autumnraine (America how long will you be so deaf and dumb to the tumbril wheels carrying you to the guillotine?)
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To: servo1969

All the whining about poor service on airline flights just validates the fact that air travel has become a commodity.

There are no, or anyway not enough, people willing to pay even a little bit more for a less stressful travel experience. With rare exceptions, when they’re spending their own money for a flight people take the lowest available price. This has resulted in air travel declining in price by around 40% in constant dollars since 1978, despite massive increases in the cost of fuel, the airlines’ second greatest expense.

In such a business environment, the entire cost of any amenities at all comes directly out of the profits of the airline, which means all airlines are eventually forced down to the lowest common or regulated service denominator.

IOW, travelers are getting exactly what they, as a group, are demanding from the market by their buying behavior. What they will NOT get is a low-stress, high-amenity experience when they insist on paying the lowest possible price.

Given the fact that within the US most flights are only a few hours in length, IMO it doesn’t make sense to pay for a bunch of frills. If you want a nice meal, bring it with you.

BTW, many foreign airlines have much higher levels of service. AFAIK every one of them is heavily subsidized by tax dollars, as are the “wonderful” train services in Europe, Japan and China.


20 posted on 01/07/2013 6:47:39 AM PST by Sherman Logan
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To: rlmorel

All of which is why they they don’t get paid that much and have to wait for wheels up to punch in their time cards.


21 posted on 01/07/2013 7:03:10 AM PST by Georgia Girl 2 (The only purpose of a pistol is to fight your way back to the rifle you should never have dropped.)
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To: ALPAPilot

It could be a myth anyway, but the article seemed to account for your comment about the pay clock — they specifically said they were trying to “make up” for the pay they do NOT get while waiting for the delay.

So I assumed that while they got zero pay during the delay, that their overtime was based on total hours they had to be available, rather than the hours they got paid, so they might get kicked to “overtime pay” if they had already been “on job” more than 8 hours, even if 2 of those hours were unpaid waiting for the plane to depart.

I don’t know if that is the case or not; I’m just noting that the claim was different than the one you refuted.


22 posted on 01/07/2013 7:07:34 AM PST by CharlesWayneCT
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To: servo1969
17 things your flight attendant won’t tell you

#18: Your fly is open

#19: You've got toothpaste on your nose

#20: I see you just had tabouli for lunch

#21: Your pants are too short

#22: Your socks are mismatched......

23 posted on 01/07/2013 7:10:02 AM PST by Hot Tabasco (Jab her with a harpoon.....)
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To: servo1969

It’s a shame that the term “flight attendant” has replaced “steward” or “stewardess,” terms that connoted authority and responsibility. “Flight attendant” is akin to “gas station attendant.”


24 posted on 01/07/2013 7:22:25 AM PST by Fiji Hill (Io Triumphe!)
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To: CharlesWayneCT

The way pay is calculated is rather complex, and the rules change from company to company; the rules for flight attendants are usually different than for pilots. For pilots it is generally a combination of flight time (block to block), duty time (show time until block in time) and total time away from base. But I can tell you that the flight attendants have virtually no control over flight time. Pilots don’t have that much control either. On an eight hour flight, pilots might be able to alter the time +/- 20 min. Pilots do not go into holding patterns for fun, and ATC determines where in the sequence you fit in. They generally decide speed and routes.

I know that neither pilots nor flight attendants (where I work) get overtime pay during delays. The Airline management may have been born at night, but it wasn’t last night.


25 posted on 01/07/2013 7:23:14 AM PST by ALPAPilot
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To: Hot Tabasco

You forgot one!

23.You are hot and I want to meet you in the lavatory! lol


26 posted on 01/07/2013 7:32:54 AM PST by US_MilitaryRules (Unnngh! To many PDS people!)
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To: US_MilitaryRules

24. A baby tinkled on your seat last flight.


27 posted on 01/07/2013 7:38:38 AM PST by freedomlover
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To: ALPAPilot
...the breaks brakes released.
28 posted on 01/07/2013 7:49:47 AM PST by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: Psalm 73

That’s not from liking kids, that’s from liking their own hearing. I don’t like kids but I’ve picked up friends kids that were getting ready to blowup, just to avoid the damage. A quiet baby in your arms is always better than a screaming baby anywhere.


29 posted on 01/07/2013 8:04:17 AM PST by discostu (I recommend a fifth of Jack and a bottle of Prozac)
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To: Doogle

With today’s Union fight attendant, who cares?


30 posted on 01/07/2013 8:09:14 AM PST by bmwcyle (We have gone over the cliff and we are about to hit the bottom)
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To: servo1969

Given how obnoxious most passengers are and how ridiculous the TSA rules are and how many ATC delays there are the flight attendants I come in contact with are pretty much saints. This list is actually pretty tame. the real one is probably a lot worse.


31 posted on 01/07/2013 8:17:34 AM PST by Wyatt's Torch (I can explain it to you. I can't understand it for you.)
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To: Sherman Logan

You speak the truth. For a short hop, I usually suck it up and take Southwest and pay the hundred extra to board first and grab one of the slightly roomier exit rows. However, we found ourselves flying from Portland, OR, to Philly (on US Airways) for business in October and November. That’s an all-day trek and totally worth the upgrade to first class. The stress level was noticeably eased. So, new rule - short hops, Southwest. Cross-country never-ending days - upgrade. And we never seem to get any snarkiness from FA’s. Guess I’m just cool like that. ;^)


32 posted on 01/07/2013 9:09:51 AM PST by MollyGoose
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To: rlmorel

All institutions have cultures. Some of them are poisonous and when that happens to a business or corporation, they are not long for this world. Sounds like the poison airlines need some competition to help them out of business.


33 posted on 01/07/2013 9:49:29 AM PST by SaraJohnson
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To: MollyGoose

My philosophy is the opposite. If you give me $100, I’ll stand for the entire flight. A seat for 5 hours isn’t worth $20 an hour to me, much less a “roomier seat”.

I look at flight travel as a necessary evil, and my goal is to get it over with as quickly as possible, and as cheaply as possible.

But I appreciate those who are willing to pay extra for things like special seats, because that makes it easier for the airlines to charge me less, just to get that last row filled up.

I would pay extra to avoid a stopover, but that’s because my time is worth money to me, plus that is one less takeoff and landing, and therefore a lot less hassle and chance for death or losing my luggage.

Airline travel is the most stressful part of my vacations; this from a man who usually loads his wife and two kids into a PRIUS and drives around the country on multi-week vacations that involve staying in single hotel rooms.


34 posted on 01/07/2013 9:55:57 AM PST by CharlesWayneCT
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To: servo1969

One of my friends recently started dating a Cathay Pacific flight attendant. She has to travel non-rev on US carriers to come from the West Coast to see him. She expressed utter disbelief at the quality of individuals US airlines hire as flight attendants. None of them would last five minutes working for any Asian airline.


35 posted on 01/07/2013 10:18:21 AM PST by Mr. Jeeves (CTRL-GALT-DELETE)
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To: huldah1776
"...And I have a funny feeling if you were not paid until the wheels were off the ground you would be whining too..."

And you would be wrong.

As a salaried employee, currently working about 80 hours a week, that is my job. It is what I have to do, at least for another month or so. But it is what it is. I might gripe to my wife, but not going to gripe to my co-workers

I do agree with you that this article is poorly written in that it purports to speak for all airline personnel, and I know that isn't the case. I worked in direct patient care for 15 years, and I was good at it because I understand what people need, especially in a medical setting. Customer service is customer service, and I am sure to let them know when it is good. I never have issues with flight attendants, because I am considerate of what they do and the pressures they are under. I am a customer, but that doesn't stop me from trying to make their lives easier.

36 posted on 01/07/2013 11:08:15 AM PST by rlmorel (1793 French Jacobins and 2012 American Liberals have a lot in common.)
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To: rlmorel

I didn’t get the impression they were salaried, but got paid when the wheels were off the ground. I hope you have a good salary! :)


37 posted on 01/07/2013 1:22:15 PM PST by huldah1776
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To: ALPAPilot

That would distract the pilots from their crossword puzzles.
*******************************************
You mean the pilot that’s not sleeping.


38 posted on 01/07/2013 2:34:50 PM PST by Neidermeyer
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To: servo1969
This came in today's email: Technically Speaking, No One Ever Really Dies on a Plane
39 posted on 01/07/2013 2:53:44 PM PST by x
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To: huldah1776

They pay me well. And because they do that, I am bound and determined to make sure they get their money’s worth.

I view it as my responsibility to hold up my end of the capitalistic bargain. Got in at 0700 this morning, leaving now. Been this way since the middle of December, got another month of this lousy work schedule. But I am married to a great woman who understands and gives me the room to do what needs doing. I have a sign on my office wall that is titled “21 Suggestions for Success”, and the number one reason at the top of the list is: “Marry the right person. This one decision will determine 90% of your happiness or misery.”

Boy, ain’t that the truth. I know the poster sounds corny, but...I guess it is what you get from it...suggestion number 21 is: “Don’t do anything that wouldn’t make your mom proud.”

I am a lucky guy. I have a great job with great people, it has meaning, I chart my own workday, it is extremely challenging and often stressful (don’t like that, but hey...four out of five is not a bad thing) But I didn’t always have this job.

I am not the most talented or smartest guy, but I do try to adhere to suggestion number three: “Give people more than they expect, and do it cheerfully.”

I have approached even the menial ones the same way. Do the best you can, provide the best product or service, be professional, and things take care of themselves.

If I were a flight attendant, I would do that job as best I could, and probably not stay a basic flight attendant forever. And sure, I would probably poke fun and gripe about various passengers, pilots, etc. and make fun of them in the galley like all the other attendants do.

But in business mode, it is all business, putting on the face, getting the uniform in order, and treating the customers, even the rude ones as if they were the sole reason I got out of bed in the morning.

Because you just can’t fake good service. It either is...or it isn’t. And when push comes to shove...those people, the pilots, and anyone else I come in contact with in my professional bubble, are the reason I collect a pay check to buy my kid the GI-Joe with the kung-fu grip under the roof that keeps the rain off my head and is heated by the heating oil I buy from our local dealer!

Hahaha...listen to me. Spending a little chunk of my scarce, free time on FR at the end of the day with my coat on, but...it is why I come back to FR. It gives me a chance to communicate in a way I don’t have the option to in the People’s Republic of Massachusetts! Well, home to wifey...:)


40 posted on 01/07/2013 6:44:52 PM PST by rlmorel (1793 French Jacobins and 2012 American Liberals have a lot in common.)
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To: AdmSmith; AnonymousConservative; Berosus; bigheadfred; Bockscar; ColdOne; Convert from ECUSA; ...

http://www.amazon.com/Cabin-Pressure-Elizabeth-Harwell/dp/0312028822


41 posted on 01/07/2013 7:30:52 PM PST by SunkenCiv (Romney would have been worse, if you're a dumb ass.)
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To: Neidermeyer
You mean the pilot that’s not sleeping.

Yes, we would call that studying the overhead circuit breaker panel.

42 posted on 01/07/2013 7:39:33 PM PST by ALPAPilot
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To: CharlesWayneCT

‘A seat for 5 hours isn’t worth $20 an hour to me, much less a “roomier seat”.’

Broke my back in a hellacious wreck a few years ago (drunk driver, natch). Never have healed up quite properly, so it’s worth it to me!


43 posted on 01/08/2013 3:21:14 AM PST by MollyGoose
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To: rlmorel

:) You should post the 21 suggestions as a thread. The best competition in the world is competing with yourself. God bless you and your family. I got my son the same GI-Joe. He saved them all, even his wounded warriors.


44 posted on 01/08/2013 7:05:27 AM PST by huldah1776
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To: huldah1776

That’s a good suggestion...I think I will do it when I get a chance, and...thank you...God Bless you and yours as well!


45 posted on 01/08/2013 9:12:02 AM PST by rlmorel (1793 French Jacobins and 2012 American Liberals have a lot in common.)
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To: servo1969
None of them must work for Ebonics Airways.
46 posted on 01/08/2013 10:07:20 AM PST by uglybiker (nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-nuh-BATMAN!)
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To: Mr. Jeeves

When I see those Korean Air commercials... I can believe why you are reporting.


47 posted on 01/08/2013 4:58:22 PM PST by Rodamala
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To: Mr. Jeeves

When I see those Korean Air commercials... I can believe what you are reporting.


48 posted on 01/08/2013 4:58:37 PM PST by Rodamala
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To: Mr. Jeeves

When I see those Korean Air commercials... I can believe what you are reporting.


49 posted on 01/08/2013 4:58:52 PM PST by Rodamala
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To: Rodamala

oops... i hate when that happens... I thought this thing was plugged in.


50 posted on 01/08/2013 5:00:15 PM PST by Rodamala
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