Skip to comments.Delta offers new service for musicians: complimentary guitar crushing
Posted on 01/07/2013 6:45:47 PM PST by TurboZamboni
Dave Schneider's vintage Gibson guitar was worth close to $10,000. Thanks to Delta, it's now worth considerably less. Schneider, lead singer of the hockey-themed band The Zambonis, begged airline staffers to let him carry his 1965 Gibson ES-335 onto the plane, even offering to buy a separate seat for the guitar. Delta refused, forcing him to check it. When he reached his destination, he heard a "crazy sound [of] metal on metal," and you know this story is going to end poorly, right? That was the sound of his guitar being crushed in a service elevator, sustaining almost $2,000 in damage. Delta said it "will be reaching out to the customer directly to discuss how we can make this right."
(Excerpt) Read more at now.msn.com ...
Typical dumbazz musician type for sure.
Where did that come from?
Remember when flying used to be a pleasure?
Delta said it “will be reaching out to the customer directly to discuss how we can make this right.”
Delta is checking their lost and found section (leftovers after TSA thefts) to see if they have a similar guitar or other instrument of equivalent value, such as an oboe, set of drums, or maybe a violin.
I have hardshell cases for my Jackson and my Charvel that together are nowhere near the value of that Gibson.
What idiot moves that kind of guitar out of his house or off the stage without a real case..
But in a freaking bag? I’m sorry a piece of history was lost. But not for him.
Why would you say such a thing. The guy begged and offered to buy an extra ticket for his guitar. Are you on the wrong website?
“Where did that come from?”
Did you read the story?
I’ve been a business traveler for 25 years, and even when a novice traveler I knew better than to check something of value on an airline.
Delta Baggage Handlers at work
I used a soft shell case inside an anvil case for my Alembic Series II
Still, hope they take a lesson from previous incidents like this and realize that the bad buzz could cost them many many times the value of the guitar in bad publicity.
Nowadays I play upright bass. I really wish the US would adopt the policy that Eurail used to have, all professional classical musicians my bring their instrument along, in a seat, at no charge. (My upright bass cost a good deal more than his guitar, hell I’ve played BOWS valued at about twice that guitar costs, guitarists are such whiners compared to bassists).
Yeah... I remember back when I was a little kid in the ‘70s, I got invited to the cockpit. The Captain gave me a pair of wings and asked if I liked gladiator movies.
Oh, perhaps they got better over the years and if so, I’ll retract immediately. But the last actual Gibson case I saw was little more than thick cardboard. It literally flexed with ease. And if it was the original case for the guitar, it was likely that build.
If not, I stand corrected. But I’d still put something like that in a flight case if I traveled with it at all.
Delta once forced my wife to purchase a ticket to an Islamic country because they said she could not fly to Israel with a one way ticket as an American Citizen. We had a visa stamp that said one way tickets were ok, but they refused to even look at the passport! They said we could get our money back on the ticket. Then then did some bankruptcy thing and I got stiffed for the ticket.
Delta was extremely rude to my wife, blackmailed her for a few hundred bucks more than she had on her. Had to emergency get her money so she could fly on a flight she already had tickets for. She was returning from her Dads funeral. Did not go over well.
Obviously we will never fly Delta again. Customers are herded like sheep, they will NOT listen to anything you have to say. Just ignore you and repeat the manual to you.
The TSA and Delta are a match, not made in Heaven.
And if the guitarist weighed 450 lbs, they would have demanded he buy an extra seat. Funny airline rules. Moral to the story is to get some really huge fat ass to join the entourage and sit with the guitar case. Rappers seem to have no trouble finding fat asses for their entourages, if they aren't obese themselves.
What do you call a musician without a girlfriend?
I was just thinking of pretty young stewardess’s that plied you with free drinks LOL
BAh...Bassists. Back with the drummer where you belong...
Their jealousy always rears it’s head ;)
Another hippie that won’t be making non music for awhile!!!
They forced him to check it.
Educate me a bit if you do not mind?
$10,000 guitar, sustains $2,000 worth of damage and is "lost"?
By that I assume you mean the 'repair' would be cosmetic and the sound quality is gone forever?
If that is correct, then $2,000 is not adequate compensation and I see this heading to court.
You were kinda mean to that basketball player.
Bobby? is that you?
As soon as a repair of any type id done, value goes down. And the bigger the repair, the bigger the hit.
There are few of those models out there. Not like MEGA rare, but they arent like a Strat or Les Paul with high production runs.
Think of it like an original 57 Chevy vs. a garage restored hot rod.
Both have value. One has a lot more. But the original is still an original. As for sound, it really depends on the damage. Maybe none, maybe significant. No way to tell for certain unless you had major cracks or breaks. Then it will assuredly have an effect.
“Schneider, lead singer of the hockey-themed band The Zambonis...”
Delta must have learned customer service from USAirways, otherwise known as Useless Air. For years Useless had a virtual monopoly on flights to/from my hometown. And as a monopoly, the airline treated their passengers as subuman. Once competition came along some years ago, I quit flying Useless Air. I’ll hitchhike before I fly anywhere with Useless Air.
They became the new Northworst.
I like Southwest.
Makes me think of the old Tom Paxton song “Thank You Republic Airlines (for breaking the neck of my guitar)”
When I have to ship one or two of my big camera lenses, I will ship them ahead of time in a padded, sealed, and locked Pelican case. They arrive at the right place and time, in one piece, and without being touched by some wanna-be photographer working for the TSA.
Yeah, it takes a little more effort. But lenses cost more than this dude’s guitar. And getting them fixed costs more.
GREAT band name.
Thanks for the added insight. I can fully relate to the car scenario, as I had a car ‘destroyed’, through no fault of my own (rear ended while stopped at a light). It could have been fixed, but it would not have been the same.
LOL ! I remember that commercial ! Kind of forgot about Samsonite.
I know that the day following the big plunge United offered to reimburse him after 9 months of hassle. He warned them the song on youtube would be the last resort; and that he would make three songs. He followed though and even after the FINALLY offered to reimburse him, he told them to pound sand the songs were staying.
Now the dude gets paid to fly all over talking to Fortune 500s about customer service.
You'd think Don't Expect Luggage To Arrive would learn from united's folly.
“let me ax you sumthin...”
Strange. I’ve seen lots and lots of musicians carry on their guitars on Delta flights to New Orleans, particularly around Jazz Fest time.
The pic showed a new deluxe gib hc, not the old paper thin paperboard ones.
I don’t have a $10,000 guitar. But I have several and they are ALL in hard shell locking cases. If I was going to travel with an expensive guitar. It would be with me or shipped in an appropriate manner and insured very well. History has shown airplanes and guitars don’t mix well.
Retraction and apology given.
He shouldn't have been gigging with a showroom gitbox anyway.
The one I remember was my uncles for an old (forget the year) Melody Maker. Beautiful Git, but that case was just horrid. And literally flexed of it’s own weight with the lid open.
I just cannot grasp a gigging musician (and I assume the Zambonis are basically an average joe type group, not niche rock stars) Flying with a guitar outside an Anvil case.
I get the desire to bring it on board with him and the offer to buy it a seat. But I’d not be so trusting. I don’t know if it would have meant a canceled gig, But I’ll bet the gig didn’t net him 12G.
Rent it a locker and use a backup or whatever. But man, I dunno. Just seems (and proved to be) a really bad idea considering the thing’s worth.
And if they are just a regular band, I doubt anyone was paying to see the git. It’s not like Vai’s Evo or Eddie’s Frankenstrat that are part of the guy’s mythos.
A Guitar worth that kind of money, carried in a “bag” (probably what is called a “gig-bag” isn’t a bright idea. I have a $125 guitar I carry in a padded gig-bag, but my other guitar, worth somewhat more (but still a tiny fraction of the one crushed in this incident) goes in a hard-shell case just going in my vehicle!
I thought it stood for
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