Posted on 01/09/2013 7:52:58 AM PST by Altariel
Seven-year-old Luka Apps spent his Christmas money on the LEGO Ninjago Ultra Sonic Raider set. A sound investment, if you ask us. But the thing about LEGOs -- those small pieces are easy to lose. They don't call 'em minifigures for nothing.
Against his father's recommendation, young Luka took his newly procured Jay ZX shopping. And then, wouldn't you know it, the figure went missing, never to be seen again.
Luka, not one to admit defeat, decided to write a letter to the good people at LEGO seeking a replacement.
(Excerpt) Read more at games.yahoo.com ...
I have several cousins who work at the LEGO US headquarters in Enfield, Connecticut. One cousin is or was a customer service representative who responded to letters from children like Luka. She loved her job... I'll have to find out if she's still working there.
I agree with you. He ASKED, but his father had warned him that the answer may be “No,” and that the kid might have to save up and buy another one.
Lego decided to grant the request, but gave a warning that he MUST NOT lose another. This is exactly what a parent might do with a careless child. I see no problem with it at all.
The child promises to be more careful. This is the lesson we’d WANT him to learn, isn’t it?
Good job by the Lego CSR.
Regards,
LOL, you noticed that too, huh? ;-)
PS: The difference between this boy and your every-day, garden variety entitelment handout seeker is that this boy ASKED, and asked politely and contritely. Handout seekers no long ASK for anything; they DEMAND instead.
Regards,
Even if he didn’t “demand” a replacement piece I think the proper request before asking for something from a company is to offer to pay for it. Of course the boy is only 7 and obviously it was the dad who encouraged him to ask for a replacement without offering to pay for it. We have a full blooming tree of entitlement planted squarely in the middle of our country because we ignored it when it was a small seedling and we “felt” good about giving people free stuff.
Note to self: When previewing your post, actually PREVIEW it.
“entitelment” = entitlement
Regards,
How did the media (Yahoo) find out about this incident?
Good point. You’re right, that’s what the father should have suggested in the first place.
We're talking about a little boy here that saved his Christmas money for these toys. I see LEGO's response as capitalism with a heart and eyes for the future. I hope never to become as jaded as what you've written here.
LOL!
He wasn’t in any position to DEMAND one now was he? No. Give him a position in government or a pack of his friends and then he would be in a better “bargaining” power. I’m just saying he lost the toy through poor choice and the lesson to be learned was right there. It’s all right if others see it differently. Doesn’t bother me.
You seem smart. Thanks for your comment.
Now we are expecting companies to be the moral guides for our children? What if it was a smaller company that didn’t have the funds to gives away lost replacement pieces was faced with this request and had to turn the boy down? I am sure the liberals would be calling for a boycott proclaiming them to be evil corporate masters that only care about their bottom line.
Oh yeah? Well the other side sux!
This company is brilliant....30 cents for a priceless advertisment. People will remember this when they purchase gifts for their children, birthday parties, etc.
I saw a teenage girl in San Francisco a few years ago with a 'ducky' diaper pin through her bottom lip.
Except for the fact that it appears that the kid understands he made a "poor choice." So whether you punish him for it, or not, the "lesson" already is "learned."
Well...that’s nice. I have no idea what that kid or LEGO is talking about, but it sounds nice. LOL
I’m thinking of buying a bigger house. I’m running out of room for Lego.
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