Skip to comments.Computer Help
Posted on 07/12/2013 8:39:09 AM PDT by publius911
Windows had no updates for a few weeks. Yesterday there were somewhere around 17 that kicked in with automatic update.
My Win 7Pro desktop handled it apparently with no problem; my laptop was something else.
The laptop is running Win7 premium and has always updated with no problem. This time, I left it running overnight and it would turn itself off. The following morning after it booted, it went through the configuring process, I got a cursor, but there was no taskbar. Pretty much nothing can happen without a taskbar, either logging in, starting the browser trouble shooting or anything else. I do a have a cursor, but nowhere to go.
Two questions. Anyone else had a problem with recent Win7 updates?
Anyone experienced before a "no taskbar" condition?
Yes I am logged in.
There is an outside chance (although I did not see it) that my cat walked on the keyboard while the laptop was unattended.
Any help from the gurus or geeks would be appreciated.
I need to go out for about an hour, but will check in to see the words of wisdom and the jokes when I return.
Windows key in the lower left. Does it pull up the program list?
Run virus check if you can. Type in MRT (Microsoft Removal Tool) form your search and try to run it.
First line of defense, restart in safe mode, wait until the help screen about safe mode appears (if you can get into windows in safe mode), then restart normally and see if it works. Sometimes updates get a little wonky. How long have you had the laptop and how long do you run it per week?
This sounds eerily familiar to a HD error (bad sector write) during updates on a laptop I just repaired - eventually the HD just died and had to be replaced.
same thing happened to mine after that update last night-I turned it off and turned it back on and it’s fine...
My update yesterday hung up too. I just cancelled and did a retry. Right click in the taskbar area and select properties. You get a taskbar property window which may have some hints for you. Blaming this on a cat is unacceptable.
“There is an outside chance (although I did not see it) that my cat walked on the keyboard while the laptop was unattended.”
Ridiculous. Cats don’t walk on keyboards at night...they play World of Warcraft online.
My experience: Same (pile of updates, lengthyish reconfig on next restart)
No cat. Some things are a little....hinky....but I do have cursor et al. Google chrome (browser seems to work a little worse, IE (which I never use except for this test) works better but I still hate it and now hate it slightly more.
Just giving you some color; I have no fix suggestions.
No taskbar/start menu is usually a sign that “explorer.exe” did not start or crashed. You can manually start it by hitting “Ctrl-Alt-Delete”, starting Task Manager, then going to the File menu and clicking “New Task (run)”, typing in “explorer.exe” and hitting Ok. Or just restart the computer.
If it keeps failing to start, you probably need to roll back the updates. To do that, either restart in Safe Mode, or restart to “Last Known Good Configuration”. Then go to Control Panel > Programs > Installed Updates and right-click and uninstall the most recent ones.
Do a System Restore to a time before the updates. (Windows creates a restore point before doing updates so use this)
Install the updates one by one until the system behaves incorrectly. It is probably one of the .NET framework updates.
Reboot. Slowly tap the F8 key as it’s booting until you get a start up menu of options.
Select the “Last Known Good Configuration” option. That will roll you back to your pre-update state and try again.
If it doesn’t boot into anything, you might have a corrupt kernel or hive in the registry. Try the “Last Known” option first and let us know if that works.
Did you try rebooting after the first boot?
Thank you for that fast reply. I checked this thread before going out the door. Yes, I hadn't thought of that magic Windows button. I tried it and while perusing the list to guess what to try with the list that popped up, I found the problem. Now all I have to remember is how to solve it.
I have the taskbar as normally hidden, and it had relocated itself to the right edge of the screen, and "hidden" until I nudged the cursor up there. Got to remember how to move it back, now.
Thanks for the tip, and thanks to everyone else who responded that I have not read yet.
Going to do that now, but the problem is pretty much solved.
Freepers are great!
I apologized to her (in this case.)
But to be fair, she is usually guilty!
you should have had PCMatic.com
I never allow automatic updates.
I think what may have happened is that your laptop may have gone to sleep while the update was still underway, so that it failed to complete. Others have made good suggestions about recovery.
yes, i am a Mac user and am about to buy a PC laptop ... wondered why the need for updates if yer happy with what is working.
Updates: am I just asking for trouble?
When booting up after update, my computer sat for 3-4 minutes at black screen & no task bar, then it came up like normal (and my computer is better and smoother now, which never happens after an update). Maybe the download of one or more updates was corrupted.
I’d say roll back to your last restore point and see what that does for you.
Updates are mainly to address security issues and performance glitches that are usually found by users. In my experience they usually make no perceived difference for me.
By the way, Apples update too. Maybe you need to initiate them but Apple definitely issues updates too. Most Windows machines are set to update automatically and notify the user when they are done. You can set them to require user intervention but Windows will chide you to set Updates to Automatic.
But this thread is a wealth of information. I am saving it both to my [Windows7 Help] folder and to my [Critters] folder. That never happened before.
Occam's Razor ruled. The simplest explanation was the correct one, but no way to assume that will be the case in the future, so all the clues and advice in this thread will be useful, sooner or later.
Thanks again to all!
As in: "Daddy, the MB is simply too slow, and all my friends have Jags! Let's go buy a new one!"
Not going to try to turn this into a 'Doze-bashing thread, however, although I am sorely tempted, and this is not a personal attack, but that commercial is almost as believable as that one about the unforgettable asian leader whatsisname playing a perfect golf game.
Are there really that many gullible sods that buy into that line? Kind of makes Me think of the North Koreans taking as utter truth that hilarious article that named their Dear Leader as 'the most handsome man ever' (paraphrasing).
FYI....instead of a System Restore you can remove the updates by going to the Control Panel....Add or Remove...Check “Show updates” in the upper right corner. You will see all of the latest updates by program and date. Select the desired update...click “remove” and it’s gone. This method is much quicker than doing a “System Restore”.
"...sure, blame da cat, it's a gud ting I can't talk"
I know that was sarcasm, but I hate PCmatic with a passion. It's a fleecing scam aimed at the truly, truly clueless : fix your computer and get rid of viruses and Trojan horses in less than a minute! and the computer runs faster, too!
That commercial would be long gone if there weren't an endless number of gullible clueless victims watching TV.
I don't see it that way at all. Most updates are useful, even if you have never had need of a routine which triggers a problem, that is being fixed.
Unfortunately, only real experts or very experienced and technically engaged users can distinguished the truly critical issues being fixed from the ones that most of us may never see. Unfortunately, I am not a total neophyte, but certainly not one of those.
On my last job the PCs were set for automatic updates and it was awful. On occasion it took hours to figure out what was wrong with the update done in the middle of the night.
I also have a Mac at home and the difference I’ve noticed between PC updates and Mac updates is that Mac updates do not slow down my computer at all.
I still never set my Mac for automatic updates. You can choose which updates you want and need.
I think I will not do any updates on my new laptop-to=be purchase ... I’ll update my MalwareBytes and McAfee.
I type this on Netscape 7.0, Netscape Copyright © 2000-2001
which shows what I think of updates.
I take it you dont recognize sarcasm.