Skip to comments.Help! Trouble with Adobe and Firefox
Posted on 08/30/2013 2:18:29 AM PDT by lafroste
Help! I am being driven bats by a problem and have run out of ideas. I have the latest version of Firefox and the latest version of Adobe reader. I cannot open .pdf files in my browser. I just get a blank screen. I cannot download the .pdf files either. I have checked the default program settings and Adobe is not even listed as an option. I have no trouble opening .pdf files that already on my computer. I have tried the Firefox>tools>applications and it shows Acrobat as the default program (in Firefox - and all other .pdf files) but it won't open. What am I doing wrong??
Uninstall Adobe Reader and then install Foxit reader.
I don’t think I have the Adobe Reader plugin, so all of my PDFs open externally. But my son encountered this problem this week; PDF wouldn’t open in Waterfox. Think his resolution was to switch to different browser for that page, temporarily.
Use a real browser. IE works just fine.
Here’s a discussion from several weeks ago: http://freerepublic.com/focus/f-bloggers/3042132/posts
Adobe, notwithstanding Photoshop's wide audience, can pound sand.
IE is far inferior than Firefox for many reasons, but to each his own.
about:config -> pdfjs.disabled truepdf.js viewer
It works better than Firefox.
Try clicking the X to the right of the URL/address to cancel the download, then hitting the circular arrow to restart the download. Try that a couple of times. Once downloaded into the process space of FF, you should have the”Open With Different Viewer” button to the top-right of the document window in FF.
The bug (assuming it’s a bug) will no doubt be patched soon. I experienced the prob too!
They each suck in their own unique way.
Was having PDF display problems. With IE, Adobe Reader kept telling me that I had to log in as an administrator ( I was ) for updates to work. Tried reinstalling Adobe and searched all over for a fix. Nothing worked. Getting rid of Adobe and installing Foxit worked. Never needed to go back.
There are quite a few free pdf readers and manipulators that are much better than Adobe’s bloated crapware.
Firefox quality is going downhill. Mozilla must be hiring aspiring Microsoft programmers.
Their flash update notices are annoying in the extremis, and I refuse to do ‘auto updates’ with anything but MBAM & MSE .. supposedly html5 is to be the death knell for flash.
In what universe is IE considered a viable and properly functioning browser? I've been a Windows server engineer since the NT4 days, and you'd be hard-pressed to find a single engineer, admin, or developer who supports or programs to IE standards. IE is far and away the worst browser on the market, and the only reason it has any market share is that it's packaged as the default browser for Windows.
To the OP's post: there are numerous documented issues with Adobe products and Firefox over version 21.0. Adobe has to get their crap in line to make it function properly with Firefox's isolated kernel. Given the known security issues with many Adobe web products, I would just download the document you want to read and open it on your local machine instead of messing with the in-browser API.
Firefox’s quality isn’t going downhill, their security is getting tighter.
Do you know that web security is far and away the biggest threat to your average user? Browser exploits happen on a 0-day basis, meaning as soon as they’re discovered “in the wild,” there’s someone somewhere writing a bot or malware to exploit it. This is a big reason why most major corporations employ what’s known as a DMZ on their network to keep “wild” web servers out of the internal environment.
When you work as a systems admin, the biggest threat isn’t from the outside, it’s from within. Users who browse the web on insecure and outdated browsers on the corporate network are responsible for more virus outbreaks in the world than any single home user. Firefox is often termed as “buggy,” because they use a separate kernel from Windows. When Firefox starts up, you are literally starting an operating system on your machine with its own configuration, settings, cookie cache, certificate store, and script environment. The reason people see FF as “going downhill” is not due to a lack of quality but an increase in security.
What you deem “functional” in a browser like Opera, Safari, IE, and even Chrome, is actually walking a grey line on security. Firefox assumes you want to be safe. There are ways to turn off those safeguards if you wish. I personally prefer safety over usability.
I see a lot of people have recommended Foxit. That’s a good add-on but if you update your FF it now has a built in PDF reader. I think everything after version 20 has this.
Be that as it may, it’s still better than firefox and their bloatware. Firefox and flash is a marriage made in heaven. A pox on both their houses.
“When Firefox starts up, you are literally starting an operating system on your machine with its own configuration, settings, cookie cache, certificate store, and script environment. The reason people see FF as going downhill is not due to a lack of quality but an increase in security.”
No wonder Firefox is a resource pig and an excellent vector for malware + virus infections. Cleaning out yet anothe piece of crapware from FF this morning.
There’s always two vectors that continually get exploited. Java and FF.
Firefox’s Rapid Release is rapidly killing what used to be a good browser.
From around v12 Firefox has fought Adobe. If it wasn’t the Flash player, it was Acrobat (for PDF files). On my Desktop I am at v15 because later editions of FF or Adobe create additional problems.
I just installed a new HD in my laptop and the latest versions do seem to be working — Flash and FF23portable. I haven’t tried the PDF yet, but I did install Foxit.
I have found that the PortableApps ‘portable’ version of FF seems to have fewer conflicts with external programs.
I cringe every time I see a ‘update or upgrade is available’. They tend to create as many problems as they fix.
As for Firefox....I had just such a malfunction earlier this year and I tracked it down to a crappy update of Flash Player.
To tell FF what you want to do go to Tools/Options/Applications and scroll down until you see "pdf file" or Portable Document Format (PDF). Go to the Action box next to it and tell FF what you want it to do when it encounters a PDF file. You will have to pick "Use Other" if you don't want to use FF's previewer and that should display a list of programs on your computer that will open PDF files, at which point you can choose which one to use. You might see entries for both pdf file and Portable Document Format (PDF) in the content type column. If so, change them both. I liked the FF PDF addon better than the now-available options, but can live with them until, hopefully, the PDF addon is upgraded for FF 22.
An excellent vector for malware? What do you consider your level of technical knowledge? Do you understand that by keeping your web browsing in a separate kernel process, you’re actually insulating your operating system from infection? Firefox itself may crash or corrupt, but your operating system isn’t affected.
Firefox is designed to crash if an extension or addon corrupts to prevent your system from going on its knees due to resource overruns. If Firefox is continuously crashing, you’ve likely got a corrupt extension or addon.
You ever had an IE extension crash? What happened? Oh yeah, your ENTIRE OPERATING SYSTEM LOCKED UP! Firefox is designed by the GNU community and is leaps and bounds more secure and stable than most other commercial browsers out there unless you’re using Lynx, Mosaic, or some browser with absolutely zero extensions.
Are you trolling me? Is this a joke? Firefox is an open source browser. Flash is made by Adobe and is centrally cited as the largest purveyor of malware on the Internet or tied for first with Java. If you're not using a script or ad blocker in your browser, you're asking for trouble.
Which explains why the number one vector for infections on my system is Java and FF. I don’t get many but it’s always those two. Flash has been taking down my browser so I’m trying to figure out what’s going on with Flash.
I don't run any anti-virus or anti-malware programs at all.
I never get a virus/malware. Ever.
Your number one vector is not the applications you run, but the OS you use.
“What do you consider your level of technical knowledge?”
Good enough. I maintain my computers and a few others. The big issue is cleaning off other people’s FF if it’s not well maintained. It’s an enormous pain. Last time I had to do it, it was a day - but I finally broke it and repaired the massively corrupt installation.
Java took down the last computer I had fail on me. I’m trying to nip this one in the bud so that I won’t see similar problems.
“Do you understand that by keeping your web browsing in a separate kernel process, youre actually insulating your operating system from infection? Firefox itself may crash or corrupt, but your operating system isnt affected.”
By tailoring scripts for FF - it’s easy enough to infect the actual FF and use it as a means to infect other parts of the computer. You’d be better off with a low level browser, not another operating system.
“Firefox is designed to crash if an extension or addon corrupts to prevent your system from going on its knees due to resource overruns. If Firefox is continuously crashing, youve likely got a corrupt extension or addon.”
It’s gotten as bad as blue screens on some I’ve fixed. Not a fan of FF.
“Firefox is designed by the GNU community and is leaps and bounds more secure and stable than most other commercial browsers out there unless youre using Lynx, Mosaic, or some browser with absolutely zero extensions.”
FF and Java are the last time I’ve seen a BSOD and that was back in 2011. 2012 is the first year I’ve never had a BSOD.
“Due to some other requirements, I am required to have both Java and Adobe on my computer. I use Firefox exclusively.
I don’t run any anti-virus or anti-malware programs at all.”
Unfortunatly I’m required to have Java, Adobe and FF.
“Your number one vector is not the applications you run, but the OS you use.”
Which is why all the infections are associated with Java and FF. Sorry, not buying it. They are called infection vectors for a reason. Control them, you control your likelihood of infection.
Umm... it's Flash... I think that's a good place to start.
Suit yourself. But we both run the same software on different operating systems. The difference is I don't have any problems.
Listen, I’d meet you in the middle if you’d said you were at least using Chrome, but the fact that you stood up for IE tells me that you’re not intensely tuned to the security aspects of system management. Internet Explorer has never been considered a secure browser due to the number of native hooks that exist in the kernel of the OS itself.
You appear to be looking at this from a “functionality” perspective where you take the tack that “If it doesn’t crash, it must be working.” Anyone working in IT long enough knows that if something is crashing consistently, there’s likely something ELSE going on.
“I like XP because it crashes less than Windows 7” said no one, ever.
7 is very secure. Maybe 5 years ago your criticisms were accurate. Chrome is good, but drops stuff on your system to track you.
How secure is your system if you aren’t targetted?
“Suit yourself. But we both run the same software on different operating systems. The difference is I don’t have any problems.”
The difference is that other people actually use my OS.
I’d like to find an actual solution as to what is causing Flash to crash here.
“That is your opinion, but for me, even with a brand new install of W/8, that is not the case, while miles behind FF, with extensions, in functionality. But I sometimes do too many tabs.”
Not an 8 fan. 7 here. Have had very few concerns with IE10 and Win7. Plenty of issues with Flash, FF and the biggest of them all, Java. Oracle is terrible.
Wait... you’re even still using IE7? Again, you’re using a browser with direct hooks into your OS kernel. Every single year at the Black Hat convention, IE is the first to go in a hack-a-thon.
I don’t disagree that browsers, regardless of pedigree, are inherently dangerous, but why use one that plugs right into your system? That’s like giving a meth-addicted neighbor the keys to your house to let your dogs out every night because it’s convenient. At some point, you’re going to find shit missing or worse.
“Wait... youre even still using IE7?”
I use IE10.
“I dont disagree that browsers, regardless of pedigree, are inherently dangerous, but why use one that plugs right into your system? Thats like giving a meth-addicted neighbor the keys to your house to let your dogs out every night because its convenient. At some point, youre going to find shit missing or worse.”
Again, the best solution is a division between the browser and the OS, not turning the Browser into an OS (as FF does). The lower the level the browser operates at, the more secure it is.
I don't understand the distinction you're trying to make here. The lower the level? What level? You mean, for instance, with elevated privileges? I don't know many people who run IE as an Administrator. I certainly don't run FF as Administrator. UAC is built into Windows OS for a reason, why bypass it?
Running ANY browser as a kernel-mode application, like IE, means it is natively addressing your system kernel for API and command queuing. On the other hand, FF has it's own native kernel for command queuing, and Windows will stop anything that tries to violate Windows kernel queuing protections natively with UAC. IE, however, can be manipulated to permit a command if it's masquerading as a signed or trusted system control. How's that secure?
“How’s that secure?”
How is it secure to rewrite a whole different OS from scratch? Again - fewer eyes, fewer attacks doesn’t make something more secure.
Alright, trying to fix java and flash installs. Hopefully this fixes the java corruption and the java infection.
Then I get to tackle search protector and then scan and see if my system is clean.
Use what works for you. Who cares what other people use?
I do that, but just because it's 10 times faster to switch from page to page.
Other people actually watch Honey Boo-Boo and listen to Justin Bieber. The "other people do it" defense is pretty thin.