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Yahoo Mail users furious over..redesign..wiped away features..left..looking like a Gmail knockoff
Mail Online ^ | 14 October 2013 | Michael Zennie

Posted on 10/15/2013 12:39:02 AM PDT by Windflier

Yahoo Mail users are furious after the company debuted a major resign of the popular email service that eliminated many features and, some claim, left it looking like a knock off of competitor Gmail.

Observers say the 'beautiful' new look of Yahoo Mail is a product of new Yahoo CEO Marissa Mayer - and it has backfired.

The mail service's 275million users were 'surprised' on October 8 with the redesign and tens of thousands have complained about glitches and reduced functionality. Many simply don't like the look and feel of the new product.

(Excerpt) Read more at dailymail.co.uk ...


TOPICS: Chit/Chat; Computers/Internet
KEYWORDS: change; email; furious; gmail; internet; mail; redesign; users; yahoo; yahoofail; yahoomail
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To: Windflier

We have very high speed FIOS, but Yahoo mail is Veeeerrrrryyyyy SLOW, very slow on composition of new emails, screws up opening of emails, and gives annoying ads to boot.

Going back to Outlook. Pure email.


41 posted on 10/15/2013 5:33:56 AM PDT by rstrahan
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To: F15Eagle
They keep changing it. It worked fine, soooooo - jack around with it.

The employees at these companies (Yahoo, Google, Facebook, MySpace, Twitter, Flickr, ebay, etc.) have to keep writing themselves a job. CHANGE CHANGE CHANGE.

Customer "wants" be damned. And yes, they often break functionality for various browsers (Opera for instance).

Customers are over a barrel since their options are "give up (and 'retire' from the service)", "change to a competing 'free' service" (that will do the same to them), or "accept it".

42 posted on 10/15/2013 5:34:58 AM PDT by a fool in paradise (America 2013 - STUCK ON STUPID)
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To: Windflier
People are absolutely livid about Yahoo making such drastic changes to their email program without first consulting the users, or even giving them an option to try it out, or even the option to go back to the old layout.

Bingo! They are basically saying "To hell with the customer." They are getting more web traffic for now, but they will end up losing customers in the long run. If I owned Yahoo stock, I would consider unloading it right now.

43 posted on 10/15/2013 5:35:29 AM PDT by Hoodat (BENGHAZI - 4 KILLED, 2 MIA)
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To: Windflier

I dunno, I adapted quickly. It’s okay I guess.


44 posted on 10/15/2013 5:36:17 AM PDT by Lazamataz (Early 2009 to 7/21/2013 - RIP my little girl Cathy. You were the best cat ever. You will be missed.)
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To: Windflier; Revolting cat!; GeronL
The biggest mistake that any business can make, is failing to survey their public and market test before making major changes to their products or operating basis.

The above bears repeating.


45 posted on 10/15/2013 5:38:44 AM PDT by a fool in paradise (America 2013 - STUCK ON STUPID)
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To: Windflier

All the easier to spy on you!


46 posted on 10/15/2013 5:45:05 AM PDT by Mister Da (The mark of a wise man is not what he knows, but what he knows he doesn't know!)
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To: Windflier

I have had a Yahoo mail account for years. Suddenly, I was no longer able to sign in. I use a 3rd party mail reader and it was still accessing to account. Many others had similar problems accessing their original account.

YahooMail directed me to enter a new account name and password. The result was a NEW email account. That was NOT what I wanted — I had several subdirectories of archived emails and I wanted to recover some of them.

The 3rd party mail reader continued accessing the ‘original’ account. Finally, last week, I tried again to access the old account through my browser, and it worked — and had the older interface. I guess Yahoo got a lot of complaints from users who could not access their old accounts.

Yahoo and my ISP email have changed their interfaces several times over the years. Each attempt is atrocious. Why can’t these places leave things alone? Newer is NOT always better.


47 posted on 10/15/2013 5:53:38 AM PDT by TomGuy (.)
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To: Windflier
He has -- several times.

And we did.

And he got ears/emails full.

One design was so bad that it turned every FR page into tiny, tiny print -- and I did not change any settings in my browser. I made a screencap and sent it to him.
48 posted on 10/15/2013 6:02:02 AM PDT by TomGuy (.)
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To: CreviceTool

I have 2 accounts one free one I pay for. I cannot access both like in the past .Talked to yahoo , they said functionality was still there .It is if you go back and keep trying 10 times or more .I need to send myself emails to load up the account so it will open. Still a turkey shoot . Old email was never a problem .maybe someone at yahoo will read this and do a fix.


49 posted on 10/15/2013 6:08:58 AM PDT by heavy9 (heavy 9)
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To: Windflier

Much of the time, I use my Yahoo! Mail and Gmail via some other proxy (such as the Mail app on my iPhone or Mac), and rarely use either website, though I do sometimes when accessing from my “other” computer, a Linux box, since I’ve never gotten the mail client (Evolution) to work right with either of them. [To be fair, it’s an old box running an outdated version of Fedora - core 14 - because it lacks the hardware for anything more recent.]

Frankly, I’m considering weaning myself off of both anyway, if I can find a reliable mail provider that’s not going to strip-mine my messages for advertisers (or more nefarious use) for my real personal email, leaving the others as basically throwaway accounts/spam-catchers. Any suggestions?


50 posted on 10/15/2013 6:14:07 AM PDT by kevkrom (It's not "immigration reform", it's an "amnesty bill". Take back the language!)
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To: Lazamataz
I dunno, I adapted quickly. It’s okay I guess.

Seriously? The 'send' button is now at the bottom of the composition window and all of the useful tabs are now gone (or moved). Not only that, you can't edit any of the content of forwarded emails like before.

That's a real problem when you're sharing customer emails between office personnel, and then want to reply to a client without them seeing all of the office traffic.

Attachments now also show up at the bottom of the page, along with the editor controls. That's a pain in the azz to work if you're navigating a long email because the reply window is still on top.

Then there's the whole grouping feature that users are complaining about. For some reason, the program now groups all of the replies on a particular email into a thread instead of treating them like separate communications. If you want to pick out one particular email from that 'thread' to send elsewhere, good luck. You can't even copy and paste it into a new email anymore.

The list of downgrades are too numerous for me to go over in one reply. It's just frustrating as hell, and a real issue for folks who use this program for business.

51 posted on 10/15/2013 6:21:06 AM PDT by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: Hoodat
One of the dumbest marketing moves a company with majority market share can make is to mimic an inferior competitor.

I must have read a hundred complaints at the feedback page where users stated that the new Yahoo layout mimics the Gmail layout. The complaint is, "If we wanted the stupid Gmail layout, we wouldn't be here!"

What's blowing my mind, is that this has blown up bigger than any screw up in their history, and a week later, Yahoo hasn't done a thing to address it. There must be ten thousand angry comments about it on their feedback page -- and yet, nothing.

52 posted on 10/15/2013 6:26:32 AM PDT by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: rstrahan
Going back to Outlook. Pure email.

If Yahoo doesn't give its users the option to switch back to the previous version soon, I might have to migrate back to Mozilla Thunderbird.

This 'new and improved' version of their email program is anything but. It's a colossal fail and needs to be corrected immediately.

53 posted on 10/15/2013 6:29:30 AM PDT by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: TomGuy
Yahoo and my ISP email have changed their interfaces several times over the years. Each attempt is atrocious. Why can’t these places leave things alone? Newer is NOT always better.

That's one of the chief complaints of Yahoo mail users. They seem to be changing the product solely for the purpose of changing it - each time, undoing some feature or function that users like and depend on.

This time, they've gone and changed nearly everything about how the program operates. It's essentially a completely different product, and not one that is better in any way. It's a major downgrade, and their customers are furious about it.

54 posted on 10/15/2013 6:36:22 AM PDT by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: TomGuy

Hey, at least John Rob was responsive to the complaints of the FR community. He’s got a great layout now that nearly everyone loves, and he’s not forcing tweaks and changes to it down our throats every few months.


55 posted on 10/15/2013 6:38:38 AM PDT by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: kevkrom
Frankly, I’m considering weaning myself off of both anyway, if I can find a reliable mail provider that’s not going to strip-mine my messages for advertisers (or more nefarious use) for my real personal email, leaving the others as basically throwaway accounts/spam-catchers. Any suggestions?

It's been a number of years now, but I used to love Mozilla's Thunderbird email program. I'm considering going back to that if Yahoo doesn't get their chit together in the next couple of weeks.

56 posted on 10/15/2013 6:43:36 AM PDT by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: Windflier

I’m seriously frustrated and may have to start having my email forwarded. The majority of the time I close an email, I have a blank screen for my inbox. If I open an attachment, I get stuck there and have to reload the program. I loved the tabs. I could use them for reference easily when writing emails, have important ones readily available or ones I still needed to be reminded to respond to. I absolutely hate it now. Excite.com lost me as an email user when they changed their program many years ago and made it, too, nothing but one frustration after another. I miss the days of Eudora and not having to use Pine anymore. Now that was a sweet email change.


57 posted on 10/15/2013 7:04:29 AM PDT by pops88 (Geek chick standing with Breitbart for truth)
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To: Windflier

I should have phrased my question better - it’s not the email client that concerns me, I’m looking for suggestions for a back-end service that plays nice with IMAP/SMTP so I can have the convenience of a webmail account without having to deal with their websites, and preferably one that doesn’t treat my email as a corporate data-mining exercise. (Short of end-to-end encryption, I don’t expect to avoid the feds data-mining my email.)


58 posted on 10/15/2013 7:08:05 AM PDT by kevkrom (It's not "immigration reform", it's an "amnesty bill". Take back the language!)
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To: Windflier
Oh MAN ... he DID do it ... back in 2000 or something.

I had gotten accustomed to the way I could follow a thread (they ALL were displayed in one page, if I remember correctly) and one day, the threads refreshed only themselves

WHAT!!??

How COULD you ??!!??

It took about a day or two, but he DID do it once before (that I know of)

59 posted on 10/15/2013 7:16:12 AM PDT by knarf (I say things that are true ... I have no proof ... but they're true)
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To: The Cajun

Check out Lenovo outlet


60 posted on 10/15/2013 7:27:58 AM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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