Skip to comments.Amputee veteran turned away by Starbucks employees who wouldn't let his service dog in store
Posted on 02/10/2014 10:18:04 AM PST by servo1969
Still adjusting to his life as an amputee, doctors discovered Mr Baer had bone cancer after a non-combat related injury in Iraq in 2009.
His left leg had to be amputated from the knee down and was given a physical service dog, Beanz, through a national organization called Canine Companions for Independence.
However, as soon as he walked through the door of the coffee chain, the trouble started.
A Starbucks employee approached him as he entered with Beanz, his service dog. 'You can't have dogs in here,' the worker yelled at him.
It was in your face, loud and bold. I got really nervous. I was shaking because I was being confronted,' he said in a posting on Facebook.
Mr Baer explained that Beanz was a service dog. The employee countered, 'you're not blind!' to which he replied 'I know and she isn't a seeing eye dog, she's a physical service dog.'
Beanz had her bright blue service vest and working collar on at the time of the encounter.
'Well what does the dog do?' the staffer demanded to know.
Upon explaining the ways in which his dog performed tasks for him, the war veteran was not prepared for the employees response: 'Why can't you do that yourself?' he was asked.
Mr Baer says he was humiliated and embarrassed in front of a crowd of spectators.
Eventually, he spoke with another employee and got his point across. The employee who stopped him at the door later apologized for what happened.
(Excerpt) Read more at dailymail.co.uk ...
I’d start boycotting them, but I already do.
They can do as they like, as can I and I’ve given my coffee business to others. I don’t miss them.
He should have told them the dog was gay.
It’s so easy to boycott a coffee chain with lousy overpriced coffee that expects you to speak coffee-language when you place an order.
“Eventually, he spoke with another employee and got his point across. The employee who stopped him at the door later apologized for what happened.”
Sounds like Mr. Baer has hit the jackpot.
“It was in your face, loud and bold. I got really nervous. I was shaking because I was being confronted,’”
Veteran status or not, get over it and tell them to F’off and then get a lawyer and get rich.
Ka-ching! Thank you Starbucks.
Skinny little left wing thug wanna be decides to take on a veteran missing a leg. I stopped drinking Starbucks 2 years ago over the guns debacle.
Can’t do much more then that but this is indeed reflective of the company. They employ people who have no tolerance for patriotism, conservatism or anything America. They hate America. That’s why they all work at Starbucks. They all see eye to eye and agree on their hatred of America.
We had a Chinese restaurant refuse a lady with a service dog like this. We filed a complaint with the Department of Justice. They reviewed it for a full year and then refused to go forward against the place in an ADA case. DOJ=Joke.
Agreed, BykrBayb. I stopped using their products when they went all fuzzy on the Second Amendment.
What is Starbucks ?
I saw this guy interviewed this morning. When the lengthy apology presented to him was read during the interview - which specifically asked for an “opportunity to serve him again” - he was asked if he would give them the opportunity.
His response was “No, he would not” (fine by me) but then he proceeded to go off on a rant about “corporate America”.
I was not impressed with his argument. It sounded to me like he just wanted money.
Bet the “employee” was Muslim.
If I, or probably many of the people on this board, had been in the store, I’d like to think we would have said something as well. I fear that most people just looked out the window and pretended they weren’t hearing anything.
I’ve already decided their overpriced swill is awful coffee so I can’t boycott them further.
Never been in one and never will.
“Its so easy to boycott a coffee chain with lousy overpriced coffee that expects you to speak coffee-language when you place an order.”
To this day, if I go into a Starbucks, I order small, medium or large. If they don’t understand what I am talking about, I remind them nice and loud.
“The large coffee goes int the big cup.”
A dog is offensive to their muslim customers.
Most people who use starbucks...are the same pretentious LIEberals who frequent Whole Foods.
Their noses are so far in the air...it’s laughable.
"Well, he tears the throat out of obnoxious marxist baristas like yourself, spits it out on the floor, then urinates on the still-twitching remains...that's what he does."
Does your service dog bite?
LOL....classics are classics!
THX for the chuckle.
Sometimes, you gotta think "what would Robert Mitchum do in this situation?" It wouldn't be to go crying to the media.
Just so you know what you’re missing, Starbucks buys ordinary coffee beans, over-roasts them to nearly the point of burning them and then uses the bitter, burned coffee to make a weak brew that tastes strong because it is so bitter. It’s the worst coffee I’ve ever been asked to pay for.
Who wants overpriced burnt coffee?
Now, their baked goods used to be pretty good. Haven’t been in a starbucks in over a decade though.
We all know how the left would respond to this move if the discriminated against were a gay / black / latino / democrat voter.
The apology would be insufficient. They’d protest until the guy was fired and likely would push for civil charges.
He'd probably light a smoke and be asked to leave.
Employee was master of the obvious, here.
Surprised that they were able to be hired, being this dumb/insensitive.
Or if they had Mooselimb tendencies.
I too have been boycotting Starbucks since they first said they would honor the carry laws in WA state( home of their headquarters and flagship store)then changed their silly minds.
But this story seems a bit suspect, mainly because there’s no indication where it takes place. Real stories have datelines, urban legends don’t.
Also at the risk of sounding mean, there are fake veterans out there
OK, I stand corrected. Now Ive read it and it was Houston. There’s still something about this story that isn’t right, though.
I’ve been boycotting them since I did a cup/price analysis vis a vis my own Mr. Coffee.
Using organic coffee no less I have a lower price/cup. With organic cream and organic sugar or stevia to boot.
And it’s hot in my own kitchen, drunk in my jammies and I don’t have to get OUT in the cold and nasty weather to get that overpriced burnt coffee. I think the nearest one is about 25 or 30m from my house anyways. So add $15 to the price of that cup just for the gas to/from there and sitting in traffic.
Kind of like Bitcoins except Bitcoins are worth something.
I’m guessing Starbucks has no problem with service dogs.
One instance of an employee being stupid and uninformed doesn’t represent an entire company.
“Well what does the dog do?’ the staffer demanded to know.
Upon explaining the ways in which his dog performed tasks for him, the war veteran was not prepared for the employees response: ‘Why can’t you do that yourself?’ he was asked. “
Well, Starbucks employee had a point. This guy was not riding the dog around, so there’s nothing he really needed the dog for that the mutt couldn’t wait outside for five minutes.
No, you're right. It represents an opportunity for an enlightened company to reach out and do something positive that reflects well on the corporation.
They have no choice about employees saying stupid stuff. Idiots do that sort of thing.
They have a world of opportunity in how they choose to react publicly.
Starbucks = overpriced burned s*** served by underemployed metrosexual baristas.
Except for college babes in there, why go in? And all they do is text.
Get informed, practice your arguments, anticipate your enemy's rebuttals and ways to shoot them down, then go out each and every day ready to do verbal battle with the enemy. Where are your guts, America?
Scouts Out! Cavalry Ho!
With Starbucks and its deviant fag-marriage promoting agenda, I already boycott the rancid place. And frankly, even if the guy was wronged, I can’t work up any outrage or have sympathy towards anyone trying to patronize the place to begin with.
“Seems like the vet could have manned up and said, “OK, no problem” instead of acting like a squealin’ li’l lib.”
I have a hard time believing that a minimum wage barrista is going to be actively enforcing rules like this rather than just serving the coffee and getting the guy out of the store.
People need to realize that the whole “service dog” thing has been abused in the recent past and that businesses are starting to crack down in response. I personally know a few people who put “Therapy Dog” Certifications on their dogs (some of those requirements ain’t too tough) then attempted to pass their dogs off as “service dogs” by misusing the ID’s provided.
The Vet got his double-apology and should let it drop.
This is the UK, and the screamer was probably Muslim. Muslims hate drags, and just about everything else.