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Amputee veteran turned away by Starbucks employees who wouldn't let his service dog in store
dailymail.co.uk ^ | 2-8-2014 | James Gordon

Posted on 02/10/2014 10:18:04 AM PST by servo1969

Still adjusting to his life as an amputee, doctors discovered Mr Baer had bone cancer after a non-combat related injury in Iraq in 2009.

His left leg had to be amputated from the knee down and was given a physical service dog, Beanz, through a national organization called Canine Companions for Independence.

However, as soon as he walked through the door of the coffee chain, the trouble started.

A Starbucks employee approached him as he entered with Beanz, his service dog. 'You can't have dogs in here,' the worker yelled at him.

It was in your face, loud and bold. I got really nervous. I was shaking because I was being confronted,' he said in a posting on Facebook.

Mr Baer explained that Beanz was a service dog. The employee countered, 'you're not blind!' to which he replied 'I know and she isn't a seeing eye dog, she's a physical service dog.'

Beanz had her bright blue service vest and working collar on at the time of the encounter.

'Well what does the dog do?' the staffer demanded to know.

Upon explaining the ways in which his dog performed tasks for him, the war veteran was not prepared for the employees response: 'Why can't you do that yourself?' he was asked.

Mr Baer says he was humiliated and embarrassed in front of a crowd of spectators.

Eventually, he spoke with another employee and got his point across. The employee who stopped him at the door later apologized for what happened.

(Excerpt) Read more at dailymail.co.uk ...


TOPICS: Business/Economy; Health/Medicine; Local News; Military/Veterans; Pets/Animals
KEYWORDS: ada; dog; starbucks; stupidpeople; veteran
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1 posted on 02/10/2014 10:18:04 AM PST by servo1969
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To: servo1969

I’d start boycotting them, but I already do.


2 posted on 02/10/2014 10:21:26 AM PST by BykrBayb (Somewhere, my flower is there. ~ Þ)
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To: servo1969

They can do as they like, as can I and I’ve given my coffee business to others. I don’t miss them.


3 posted on 02/10/2014 10:21:49 AM PST by GBA (Here in the Matrix, life is but a dream.)
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To: servo1969

He should have told them the dog was gay.


4 posted on 02/10/2014 10:23:20 AM PST by Jeff Chandler (Obamacare: You can't make an omelette without breaking a few eggs.)
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To: BykrBayb

It’s so easy to boycott a coffee chain with lousy overpriced coffee that expects you to speak coffee-language when you place an order.


5 posted on 02/10/2014 10:24:20 AM PST by grania
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To: servo1969

“Eventually, he spoke with another employee and got his point across. The employee who stopped him at the door later apologized for what happened.”


6 posted on 02/10/2014 10:25:24 AM PST by lepton ("It is useless to attempt to reason a man out of a thing he was never reasoned into"--Jonathan Swift)
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To: servo1969

Sounds like Mr. Baer has hit the jackpot.


7 posted on 02/10/2014 10:25:38 AM PST by Mashood
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To: Jeff Chandler
I could understand their position if the dog was carrying a weapon.


8 posted on 02/10/2014 10:26:22 AM PST by billorites (nichtarbeit macht frei)
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To: servo1969

“It was in your face, loud and bold. I got really nervous. I was shaking because I was being confronted,’”

Veteran status or not, get over it and tell them to F’off and then get a lawyer and get rich.


9 posted on 02/10/2014 10:27:06 AM PST by Rebelbase (Tagline: optional, printed after your name on post)
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To: servo1969
the moronic "yelling" employee should've been "fired on the spot", after
he (repeatedly) ignored the paperwork supplied..probably a muzzie.

10 posted on 02/10/2014 10:27:20 AM PST by skinkinthegrass (The end move in politics is always to pick up a gun..0'Caligula / 0'Reid / 0'Pelosi)
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To: servo1969

Ka-ching! Thank you Starbucks.


11 posted on 02/10/2014 10:27:55 AM PST by Polynikes (What would Walt Kowalski do. In the meantime "GET OFF MY LAWN")
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To: servo1969

Skinny little left wing thug wanna be decides to take on a veteran missing a leg. I stopped drinking Starbucks 2 years ago over the guns debacle.

Can’t do much more then that but this is indeed reflective of the company. They employ people who have no tolerance for patriotism, conservatism or anything America. They hate America. That’s why they all work at Starbucks. They all see eye to eye and agree on their hatred of America.


12 posted on 02/10/2014 10:28:08 AM PST by albie
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To: grania

We had a Chinese restaurant refuse a lady with a service dog like this. We filed a complaint with the Department of Justice. They reviewed it for a full year and then refused to go forward against the place in an ADA case. DOJ=Joke.


13 posted on 02/10/2014 10:28:23 AM PST by shankbear (The tree of Liberty appears to be perishing because there are few patriots willing to refresh it.)
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To: BykrBayb

Agreed, BykrBayb. I stopped using their products when they went all fuzzy on the Second Amendment.


14 posted on 02/10/2014 10:28:42 AM PST by PubliusMM (RKBA; a matter of fact, not opinion. 01-20-2016; I pray we make it that long.)
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To: servo1969

What is Starbucks ?


15 posted on 02/10/2014 10:28:43 AM PST by molson209 (Hillary Clinton)
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To: servo1969

I saw this guy interviewed this morning. When the lengthy apology presented to him was read during the interview - which specifically asked for an “opportunity to serve him again” - he was asked if he would give them the opportunity.

His response was “No, he would not” (fine by me) but then he proceeded to go off on a rant about “corporate America”.

I was not impressed with his argument. It sounded to me like he just wanted money.


16 posted on 02/10/2014 10:28:52 AM PST by RFEngineer
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To: servo1969

Bet the “employee” was Muslim.


17 posted on 02/10/2014 10:32:06 AM PST by ZULU (Magua is sitting in the Oval Office. Ted Cruz/Phil Robertson in 2016.)
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To: servo1969

18 posted on 02/10/2014 10:32:19 AM PST by Daffynition ("If you think you can do a thing or think you can't do a thing, you're right." ~ Henry Ford)
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To: servo1969

If I, or probably many of the people on this board, had been in the store, I’d like to think we would have said something as well. I fear that most people just looked out the window and pretended they weren’t hearing anything.


19 posted on 02/10/2014 10:32:21 AM PST by JOHN ADAMS
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To: servo1969

I’ve already decided their overpriced swill is awful coffee so I can’t boycott them further.


20 posted on 02/10/2014 10:33:18 AM PST by muir_redwoods (When I first read it, " Atlas Shrugged" was fiction)
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To: Daffynition

Conquistador Coffee
http://www.youtube.com/watch?v=ijIq_-8HJo8


21 posted on 02/10/2014 10:34:34 AM PST by dfwgator
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To: muir_redwoods

Never been in one and never will.


22 posted on 02/10/2014 10:35:06 AM PST by DocJhn
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To: grania

“It’s so easy to boycott a coffee chain with lousy overpriced coffee that expects you to speak coffee-language when you place an order.”

To this day, if I go into a Starbucks, I order small, medium or large. If they don’t understand what I am talking about, I remind them nice and loud.

“The large coffee goes int the big cup.”


23 posted on 02/10/2014 10:35:10 AM PST by EQAndyBuzz (Insurgent Conservative)
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To: servo1969

A dog is offensive to their muslim customers.


24 posted on 02/10/2014 10:35:17 AM PST by VerySadAmerican (".....Barrack, and the horse Mohammed rode in on.")
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To: JOHN ADAMS

Most people who use starbucks...are the same pretentious LIEberals who frequent Whole Foods.

Their noses are so far in the air...it’s laughable.


25 posted on 02/10/2014 10:35:44 AM PST by Daffynition ("If you think you can do a thing or think you can't do a thing, you're right." ~ Henry Ford)
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To: servo1969
'Well what does the dog do?' the staffer demanded to know.

"Well, he tears the throat out of obnoxious marxist baristas like yourself, spits it out on the floor, then urinates on the still-twitching remains...that's what he does."

26 posted on 02/10/2014 10:35:55 AM PST by who knows what evil? (G-d saved more animals than people on the ark...www.siameserescue.org.)
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To: servo1969
Have never been in Starbucks and as a VN vet I feel for the guy.
On the other hand, I wonder how the hell millions of WWII, Korea and VN vets got along without service dogs?
27 posted on 02/10/2014 10:36:23 AM PST by oh8eleven (claimer)
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To: Jeff Chandler

;’)


28 posted on 02/10/2014 10:39:24 AM PST by rockrr (Everything is different now...)
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To: who knows what evil?

Does your service dog bite?


29 posted on 02/10/2014 10:39:49 AM PST by billorites (nichtarbeit macht frei)
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To: dfwgator

LOL....classics are classics!

THX for the chuckle.


30 posted on 02/10/2014 10:39:59 AM PST by Daffynition ("If you think you can do a thing or think you can't do a thing, you're right." ~ Henry Ford)
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To: servo1969
I think this is blown out of proportion. If the guy was a veteran, he should have been able to take some guff from some metrosexual who was confused about service dogs. The store apologized, as did the employee in question. Seems like the vet could have manned up and said, "OK, no problem" instead of acting like a squealin' li'l lib.

Sometimes, you gotta think "what would Robert Mitchum do in this situation?" It wouldn't be to go crying to the media.

31 posted on 02/10/2014 10:42:29 AM PST by Sans-Culotte ( Pray for Obama- Psalm 109:8)
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To: DocJhn

Just so you know what you’re missing, Starbucks buys ordinary coffee beans, over-roasts them to nearly the point of burning them and then uses the bitter, burned coffee to make a weak brew that tastes strong because it is so bitter. It’s the worst coffee I’ve ever been asked to pay for.


32 posted on 02/10/2014 10:42:34 AM PST by muir_redwoods (When I first read it, " Atlas Shrugged" was fiction)
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To: servo1969

Who wants overpriced burnt coffee?

Ew.

Now, their baked goods used to be pretty good. Haven’t been in a starbucks in over a decade though.


33 posted on 02/10/2014 10:43:06 AM PST by Black Agnes
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To: FReepers
Don't Wait Until Pigs Fly!
Donate Today


Click The Pic To Donate


34 posted on 02/10/2014 10:44:37 AM PST by DJ MacWoW (The Fed Gov is not one ring to rule them all)
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To: lepton

We all know how the left would respond to this move if the discriminated against were a gay / black / latino / democrat voter.

The apology would be insufficient. They’d protest until the guy was fired and likely would push for civil charges.


35 posted on 02/10/2014 10:47:15 AM PST by Personal Responsibility (I'd use the /S tag but is it really necessary?)
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To: Sans-Culotte
"what would Robert Mitchum do in this situation?"

He'd probably light a smoke and be asked to leave.

36 posted on 02/10/2014 10:49:23 AM PST by billorites (nichtarbeit macht frei)
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To: servo1969
The employee countered, 'you're not blind!' to which he replied 'I know'....

Employee was master of the obvious, here.

Surprised that they were able to be hired, being this dumb/insensitive.

Or if they had Mooselimb tendencies.

37 posted on 02/10/2014 10:49:57 AM PST by wbill
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To: Black Agnes

I too have been boycotting Starbucks since they first said they would honor the carry laws in WA state( home of their headquarters and flagship store)then changed their silly minds.
But this story seems a bit suspect, mainly because there’s no indication where it takes place. Real stories have datelines, urban legends don’t.
Also at the risk of sounding mean, there are fake veterans out there


38 posted on 02/10/2014 10:50:14 AM PST by crazycatlady
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To: All

OK, I stand corrected. Now Ive read it and it was Houston. There’s still something about this story that isn’t right, though.


39 posted on 02/10/2014 10:54:06 AM PST by crazycatlady
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To: crazycatlady

I’ve been boycotting them since I did a cup/price analysis vis a vis my own Mr. Coffee.

Using organic coffee no less I have a lower price/cup. With organic cream and organic sugar or stevia to boot.

And it’s hot in my own kitchen, drunk in my jammies and I don’t have to get OUT in the cold and nasty weather to get that overpriced burnt coffee. I think the nearest one is about 25 or 30m from my house anyways. So add $15 to the price of that cup just for the gas to/from there and sitting in traffic.

No comparison.


40 posted on 02/10/2014 10:54:50 AM PST by Black Agnes
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To: molson209
What is Starbucks ?

Kind of like Bitcoins except Bitcoins are worth something.

FMCDH(BITS)

41 posted on 02/10/2014 10:56:03 AM PST by nothingnew (I fear for my Republic due to marxist influence in our government. Open eyes/see)
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To: servo1969

I’m guessing Starbucks has no problem with service dogs.

One instance of an employee being stupid and uninformed doesn’t represent an entire company.


42 posted on 02/10/2014 10:56:13 AM PST by HereInTheHeartland (Obama lied; our healthcare died.)
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To: servo1969

“Well what does the dog do?’ the staffer demanded to know.

Upon explaining the ways in which his dog performed tasks for him, the war veteran was not prepared for the employees response: ‘Why can’t you do that yourself?’ he was asked. “

Well, Starbucks employee had a point. This guy was not riding the dog around, so there’s nothing he really needed the dog for that the mutt couldn’t wait outside for five minutes.


43 posted on 02/10/2014 11:01:19 AM PST by Boogieman
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To: BykrBayb

Same here.


44 posted on 02/10/2014 11:03:35 AM PST by Reagan79 (Today, I consider myself the wisest Latina Woman on the face of the earth.)
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To: HereInTheHeartland
"One instance of an employee being stupid and uninformed doesn’t represent an entire company."

No, you're right. It represents an opportunity for an enlightened company to reach out and do something positive that reflects well on the corporation.

They have no choice about employees saying stupid stuff. Idiots do that sort of thing.

They have a world of opportunity in how they choose to react publicly.

45 posted on 02/10/2014 11:05:12 AM PST by billorites (nichtarbeit macht frei)
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To: nothingnew

Starbucks = overpriced burned s*** served by underemployed metrosexual baristas.

Except for college babes in there, why go in? And all they do is text.


46 posted on 02/10/2014 11:08:16 AM PST by elcid1970 ("In the modern world, Muslims are living fossils.")
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To: Rebelbase
Exactly. We conservatives, we in the center-right, and especially we veterans, need to get over our fear of confrontations, and quit avoiding them. If you're right, you're right. While I'm grateful for this veteran's service, and I couldn't begin to imagine the hell he's gone through losing his leg, he missed the opportunity to educate those customers who were likely watching.

Get informed, practice your arguments, anticipate your enemy's rebuttals and ways to shoot them down, then go out each and every day ready to do verbal battle with the enemy. Where are your guts, America?

Scouts Out! Cavalry Ho!

47 posted on 02/10/2014 11:09:07 AM PST by wku man (We are the 53%! http://www.youtube.com/watch?v=YUXN0GDuLN4)
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To: servo1969

With Starbucks and its deviant fag-marriage promoting agenda, I already boycott the rancid place. And frankly, even if the guy was wronged, I can’t work up any outrage or have sympathy towards anyone trying to patronize the place to begin with.


48 posted on 02/10/2014 11:12:41 AM PST by greene66
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To: Sans-Culotte

“Seems like the vet could have manned up and said, “OK, no problem” instead of acting like a squealin’ li’l lib.”

I have a hard time believing that a minimum wage barrista is going to be actively enforcing rules like this rather than just serving the coffee and getting the guy out of the store.

People need to realize that the whole “service dog” thing has been abused in the recent past and that businesses are starting to crack down in response. I personally know a few people who put “Therapy Dog” Certifications on their dogs (some of those requirements ain’t too tough) then attempted to pass their dogs off as “service dogs” by misusing the ID’s provided.

The Vet got his double-apology and should let it drop.


49 posted on 02/10/2014 11:14:53 AM PST by Tallguy
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To: servo1969

This is the UK, and the screamer was probably Muslim. Muslims hate drags, and just about everything else.


50 posted on 02/10/2014 11:16:11 AM PST by Mamzelle
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