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I've Received a Copyright Infringement Notice at my business..what do I do?
Me | 3/3/14 | Louiswu

Posted on 03/03/2014 5:24:28 PM PST by The Louiswu

I received a notice of Copyright Infringement at my office today. It says someone downloaded a file called Let It Snow on 2/22/14 at 7:49GMT and the ip address listed is 173.23.1.91. I am really concerned and don't know what my first step should be in combating this problem. Does anyone have any advice about this, I would greatly appreciate any help with this matter.


TOPICS: Computers/Internet
KEYWORDS: computer; copyright; internet
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1 posted on 03/03/2014 5:24:28 PM PST by The Louiswu
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To: The Louiswu

Best advice I can give you? Don’t solicit legal advice on the internet.


2 posted on 03/03/2014 5:25:51 PM PST by 1rudeboy
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To: The Louiswu

how was this notice delivered?


3 posted on 03/03/2014 5:26:19 PM PST by TomServo
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To: The Louiswu

First thing I’d do is check to make sure it’s not a scam. Did the company against whom you supposedly infringed send you a letter? I’d take it to a copyright lawyer if they’re threatening any form of legal action.


4 posted on 03/03/2014 5:26:31 PM PST by The Grammarian
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To: 1rudeboy

I’m not asking for legal advice, something more general, like has anyone had a similar experience.


5 posted on 03/03/2014 5:26:47 PM PST by The Louiswu (One brave man, that's all we need.)
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To: The Louiswu

http://m.youtube.com/watch?v=-10fWHdpmks


6 posted on 03/03/2014 5:26:52 PM PST by BarnacleCenturion
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To: TomServo

Mail, from Mediacom


7 posted on 03/03/2014 5:27:16 PM PST by The Louiswu (One brave man, that's all we need.)
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To: The Louiswu

My first suspicion would be a scam. My second suspicion would be a scam.


8 posted on 03/03/2014 5:27:32 PM PST by unixfox (Abolish Slavery, Repeal the 16th Amendment)
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To: The Louiswu

My? to you is why do individuals ask for legal medical financial etc advise at a political web site?


9 posted on 03/03/2014 5:28:00 PM PST by CGASMIA68
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To: unixfox

Couldn’t it also be a scam though?


10 posted on 03/03/2014 5:28:29 PM PST by MrEdd (Heck? Geewhiz Cripes, thats the place where people who don't believe in Gosh think they aint going.)
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To: The Louiswu

Sounds like a snow job.


11 posted on 03/03/2014 5:29:08 PM PST by exit82 ("The Taliban is on the inside of the building" E. Nordstrom 10-10-12)
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To: t1b8zs
"My? to you is why do individuals ask for legal medical financial etc advise at a political web site?"

I've found that there are many intelligent people on this site with views and experiences similar to my own.
12 posted on 03/03/2014 5:29:54 PM PST by The Louiswu (One brave man, that's all we need.)
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To: The Louiswu

I suggest you search Google using the term “copyright troll.” I suspect that you are probably a potential victim.


13 posted on 03/03/2014 5:30:33 PM PST by Zap Brannigan
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To: The Louiswu
7:49GMT is 2:49 EST.

Unless you were served notice by a registered letter, or personally by a process server, my first inclination would be towards a scam. My second and third inclinations are also towards scam.

14 posted on 03/03/2014 5:30:48 PM PST by fso301
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To: The Louiswu

Do you have open wi-fi at your business?


15 posted on 03/03/2014 5:30:56 PM PST by cuban leaf
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To: The Louiswu

I received one of these from my residential provider. Called to verify and sure enough it was legit. I sent a formal response indicating I took steps to protect the wifi router and that was the end of it.


16 posted on 03/03/2014 5:31:37 PM PST by NittanyLion
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To: The Louiswu

You might try google-ing (whatever search engine you use) the title of the notification. There are some very authentic-looking scams out there.


17 posted on 03/03/2014 5:31:44 PM PST by perez24 (Dirty deeds, done dirt cheap.)
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To: Zap Brannigan
"I suggest you search Google using the term “copyright troll.” I suspect that you are probably a potential victim."

I've received a few of these letters and I do own a computer repair shop with a network and good security...maybe not good enough. We change our passwords once a month.
18 posted on 03/03/2014 5:32:05 PM PST by The Louiswu (One brave man, that's all we need.)
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To: The Louiswu

Give them the name of your pediatrician.


19 posted on 03/03/2014 5:32:06 PM PST by americas.best.days... ( I think we can now say that they are behind us.)
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To: The Louiswu
1). Take rude's advice.

and/or

http://mediacomcable.com/CustomerSupport/forum/index.php?topic=12332.0

20 posted on 03/03/2014 5:33:24 PM PST by TomServo
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To: NittanyLion
"I received one of these from my residential provider. Called to verify and sure enough it was legit. I sent a formal response indicating I took steps to protect the wifi router and that was the end of it."

We have changed our password a couple of times and gotten letters after each change. I am thinking about taking the wi-fi out and running cable only.
21 posted on 03/03/2014 5:33:43 PM PST by The Louiswu (One brave man, that's all we need.)
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To: americas.best.days...

You think his doc is pirating his wifi signal?


22 posted on 03/03/2014 5:33:50 PM PST by NittanyLion
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To: TomServo

Thank you


23 posted on 03/03/2014 5:35:00 PM PST by The Louiswu (One brave man, that's all we need.)
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To: The Louiswu

This link talks about this very issue...honest.

http://copyright-infringement-notice.com/.


24 posted on 03/03/2014 5:35:26 PM PST by perez24 (Dirty deeds, done dirt cheap.)
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To: The Louiswu

Did this come from Nigeria? or Thailand?
Likely SCAM, as others have said. This gives you an opportunity to screw with them in some fashion.


25 posted on 03/03/2014 5:35:27 PM PST by theDentist (FUBO; qwerty ergo typo : i type, therefore i misspelll)
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To: The Louiswu; a fool in paradise

I’ve had one too. Check the return address and the postal stamp. If it was mailed from Lagos, it’s legit!


26 posted on 03/03/2014 5:35:30 PM PST by Revolting cat! (Bad things are wrong! Ice cream is delicious! We reserve the right to serve refuse to anyone!)
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To: The Louiswu

First, I’d check that the IP address could have been generated by your router, if not it’s provably a scam.

If it could really be your business’s IP address, find out whether the letter came from the rightsholder or an agent for the rightsholder to the song Let It Snow, or any other thing with that title. Again if not, it’s a scam.

If both those come up true, talk with a lawyer. Some appeals circuits have precedents which correctly recognize the technical fact that an IP address is insufficient to establish the legal identity of the downloader, while others do not. If you’re in the former and the file isn’t on your machine, you should be good, otherwise your relationship with the lawyer may be longer than just checking the status of that point of law in your appeals circuit.


27 posted on 03/03/2014 5:35:36 PM PST by The_Reader_David (And when they behead your own people in the wars which are to come, then you will know...)
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To: fso301

This.


28 posted on 03/03/2014 5:35:38 PM PST by RushIsMyTeddyBear (Great vid by ShorelineMike! http://www.youtube.com/watch?v=KOZjJk6nbD4&feature=plcp)
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To: The Louiswu

Need more info:

Who is the notice from? Cable company or software company or lawyer, etc.

Does the notice tell you what to do or where to call regarding the notice?


29 posted on 03/03/2014 5:36:02 PM PST by TomGuy
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To: The Louiswu

no sweat...good luck


30 posted on 03/03/2014 5:36:30 PM PST by TomServo
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To: perez24

Thanks


31 posted on 03/03/2014 5:37:08 PM PST by The Louiswu (One brave man, that's all we need.)
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To: The Louiswu

This sounds like this:

https://www.google.com/search?q=illegal+file+uploading&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a&channel=sb

or this: https://www.google.com/search?client=firefox-a&hs=dZ0&rls=org.mozilla%3Aen-US%3Aofficial&channel=sb&q=riaa+upload&oq=riaa+upload&gs_l=serp.3...1858.10614.0.10994.19.18.1.0.0.0.979.3206.9j0j2j1j1j1j1.15.0....0...1c.1.37.serp..14.5.461.FhzA8eZCVNc

The RIAA attorneys will try to download copyrighted materialfrom your IP and if successful, will offer a settlement or threaten to sue because you made copyrighted material available for others to download (which means you uploaded it to them).

But if there was only one file, it’s hardly worth their time. If this is them, you probably had a bunch of files available and they will want something like $750 for each song you have in that upload folder.


32 posted on 03/03/2014 5:37:25 PM PST by cuban leaf
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To: The Louiswu
Call the states attorney general's office. They'll help you.

If it's real, it would likely have to be signed for, since things of this sort need proof of delivery and "time".

33 posted on 03/03/2014 5:37:30 PM PST by Sacajaweau
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To: TomGuy

Mediacom, but they are not very helpful, they just confirm the content of the notice and that is about it.


34 posted on 03/03/2014 5:38:01 PM PST by The Louiswu (One brave man, that's all we need.)
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To: unixfox

Bet the sender is willing to make this all go away if you send him a fair amount of cash. But, I’m just guessing here, this could be legit if it’s postmarked from Nigeria.


35 posted on 03/03/2014 5:38:10 PM PST by Obadiah (I Like Ted.)
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To: cuban leaf

Thank you


36 posted on 03/03/2014 5:38:47 PM PST by The Louiswu (One brave man, that's all we need.)
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To: lowbridge

ping!


37 posted on 03/03/2014 5:38:55 PM PST by Rodamala
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To: The Louiswu

#1 ignore it.
#2 inform your office staff that every movie they want is now available on click and play sites. There is no need to download anything anymore. Do these people still go to blockbuster to rent VHS movies? Jees!
#3 if it turns out to be legit, simply claim your office offers free wireless service and you are not responsible what customers or neighbors download. Do you really think McDonalds, due to their free wi-fi service, is paying out claims for copyright infringement?


38 posted on 03/03/2014 5:39:24 PM PST by icwhatudo (Low taxes and less spending in Sodom and Gomorrah is not my idea of a conservative victory)
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To: The Louiswu

I received one of these scam notices after I posted a short video on you tube. The video was a short family movie converted by Walgreens to video. They added the background music. I simply deleted it from you tube.


39 posted on 03/03/2014 5:40:57 PM PST by UB355 (Slower traffic keep rigsupreme Splasht)
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To: icwhatudo

Good points - Thanks


40 posted on 03/03/2014 5:41:04 PM PST by The Louiswu (One brave man, that's all we need.)
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To: The Louiswu

The notice should tell you what steps to take and/or who to contact.

Mediacom?

Is that a software company or internet provider?


41 posted on 03/03/2014 5:41:12 PM PST by TomGuy
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To: The Louiswu
We have changed our password a couple of times and gotten letters after each change. I am thinking about taking the wi-fi out and running cable only.

Are you using WEP encryption? If so, change it to WPA. WEP is easily cracked, if Youtube videos are any indication.

42 posted on 03/03/2014 5:41:41 PM PST by Zhang Fei (Let us pray that peace be now restored to the world and that God will preserve it always.)
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To: The Louiswu
Most Christmas music is royalty free. I smell a scammer.
43 posted on 03/03/2014 5:42:46 PM PST by PeaceBeWithYou (De Oppresso Liber! (50 million and counting in Afghanistan and Iraq))
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To: The Louiswu

Are you broadcasting publicly accessible WiFi? Do you have logs that could point to a specific workstation/user? I don’t suppose you have in house IT, else you wouldn’t be asking about this here.

I would consult your ISP to see whether they have any information, and or check with your attorney.

I had a relative that got one of these for downloading a movie, and not only was it legit, he had to pay them $,$$$.


44 posted on 03/03/2014 5:43:21 PM PST by KoRn (Department of Homeland Security, Certified - "Right Wing Extremist")
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To: TomGuy

Cable TV, internet provider - I’ve called them and they are very unhelpful


45 posted on 03/03/2014 5:43:28 PM PST by The Louiswu (One brave man, that's all we need.)
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To: The Louiswu

Dear Louis:
After 20 years in business for myself I would like to share with you some advice I got from my late father, who held TWO PhDs and was otherwise a genius. I have abided by these words and they have served me well.
Ask them to sue you if they want to.
They will not.
If they do, deal with it then.
Golux


46 posted on 03/03/2014 5:44:39 PM PST by golux
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To: The Louiswu

It looks like the owner of Mediacom is from just across the Strait of Messina from Sicily.


47 posted on 03/03/2014 5:45:18 PM PST by PAR35
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To: The Louiswu

Anyone can send you a letter saying anything. Until you get served round bin it and move on. Feel free to send them a letter back (perhaps from your lawyer) telling them the same.


48 posted on 03/03/2014 5:46:12 PM PST by gura (If Allah is so great, why does he need fat sexually confused fanboys to do his dirty work? -iowahawk)
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To: The Louiswu

Did you change your router’s admin password? It is usually something like password.


49 posted on 03/03/2014 5:46:13 PM PST by ican'tbelieveit
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To: fso301

Was the email from a Nigerian prince?


50 posted on 03/03/2014 5:46:23 PM PST by glorgau
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