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Apple's iPhone destroys Samsung in South Korean customer satisfaction rankings
Apple Insider ^ | Friday, May 09, 2014, 04:02 pm PT (07:02 pm ET) | By Daniel Eran Dilger

Posted on 05/14/2014 6:44:42 PM PDT by Swordmaker

A customer satisfaction survey ranking smartphones features and desirability in South Korea awarded Apple's iPhone 5s a widening lead over domestic rivals including LG, Samsung and Pantech.


Korean phone rankings 2014

Marketing Insight, a South Korean firm that tracks users satisfaction rankings across a variety of factors, compared Apple's iPhone 5s against Samsung's latest Galaxy S5, LG G Pro2, Nexus 5 and other models. While Apple overall was significantly above average across every category, Samsung was ranked below average in design, display, processing speed, multimedia speed, size and weight, usability, response to touch, latest tech and UI design.


Korean phone rankings 2014

Samsung's new Galaxy S5 flagship was ranked below iPhone 5s across the board, but it also came in below average in comparison to other Android products in terms of design, and ended up in sixth place overall, behind 2012's iPhone 5, the last two generations of LG's G2 flagship and the Google-branded Nexus 5, which is also built by LG.


Korean phone rankings 2014

The survey involved 9,397 consumers who purchased a smartphone during the 6 months between October 2013 and April 2014. "The gap of satisfaction between Apple and domestic products has rather increased," noted a report by the Korean language Ohmy News.

"The satisfaction score of Apple products was 798 out of 1000," the site noted, "which made Apple take the first place with almost 200 points of gap between domestic products. LG, Samsung and Pantech had gained 609, 600, and 577 respectively, which are of more or less the same score."

The survey noted that nearly 90 percent of iPhone users reported being "satisfied" or "very satisfied" with their purchase, while only about 50 percent of domestic makers got a similar ranking.

The site quoted Marketing Insight as observing, "Considering that the products satisfaction usually decreases as the longer time has based since the product released, the score of iPhone 5s is amazing."

The report further noted, "Galaxy S5 obtained a humiliating result as it failed to get ahead of LG G Pro2 in any sector in the comparison between the representative models of Samsung and LG, released this year."

Samsung recently sacked its head of mobile design in the wake of the Galaxy S5's cool reception. The company took great pains to cherry pick lines from lines from lackluster reviews for its latest ad, and failed to impress users with a company blog posting describing the phone's inspiration.

Apple takes great pride in reporting awards for customer satisfaction, including its first place standings in the latests American rankings by J.D. Power and Associates, which listed iPhone as the top smartphone on all four top U.S. carriers and iPad highest in overall consumer satisfaction for tablets.

Last October, Apple's chief executive Tim Cook stated, "We're winning with our products in all the ways that are most important to us: in customer satisfaction, in product usage and in customer loyalty," drawing a contrast with the market share and volume shipment or activation numbers focused upon by Apple's critics and competitors.


TOPICS: Business/Economy; Computers/Internet
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1 posted on 05/14/2014 6:44:42 PM PDT by Swordmaker
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To: Swordmaker

Never seen anyone in Korea with an iphone. They all use Samsung, LG etc.


2 posted on 05/14/2014 6:46:07 PM PDT by kaehurowing (FIGHT BULLYING, UNINSTALL FIREFOX)
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To: ~Kim4VRWC's~; 1234; Abundy; Action-America; acoulterfan; AFreeBird; Airwinger; Aliska; altair; ...
Korean product satisfaction rating organization puts Samsung Galaxy S5 in SIXTH place for consumer satisfaction among Korean users . . . Number one is the Apple iPhone 5s! Number 2 is the Apple iPhone 5 —PING!


Apple Bests Samsung in Customer Satisfaction on Samsung's Home Turf Ping!

If you want on or off the Mac Ping List, Freepmail me.

3 posted on 05/14/2014 6:51:09 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: Swordmaker

The iPhone is more of cult than a product.


4 posted on 05/14/2014 6:54:07 PM PDT by Bryanw92 (Sic semper tyranni)
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To: kaehurowing
Never seen anyone in Korea with an iphone. They all use Samsung, LG etc.

It has grown higher since the chart was published, Kaehurowing.

5 posted on 05/14/2014 6:55:16 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: Bryanw92

Excuse me?


6 posted on 05/14/2014 6:59:42 PM PDT by gov_bean_ counter (Romans 1:22 Professing themselves to be wise, they became fools)
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To: Swordmaker

Apple makes great stuff, it cannot be denied.

Samsung also makes great stuff..and it’s products are priced right!

It really is hard to go wrong when you buy Samsung products.


7 posted on 05/14/2014 7:03:51 PM PDT by Bobalu (What cannot be programmed cannot be physics)
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To: Bryanw92; Swordmaker
"The iPhone is more of cult than a product."

The panning of Apple products is more of a psychosis than a cult...


8 posted on 05/14/2014 7:05:25 PM PDT by TXnMA ("Allah": Satan's current alias... "Barack": Allah's current ally...)
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To: Swordmaker

Interesting. My main source for my statement is just what I see on Korean TV, and I’ve never seen an Apple product, but maybe that is just media bias.


9 posted on 05/14/2014 7:06:45 PM PDT by kaehurowing (FIGHT BULLYING, UNINSTALL FIREFOX)
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To: Bryanw92
The iPhone is more of cult than a product.

You better watch out, Rush won't take kindly to you dissin both his favorite product and peoples! You just may find yourself the subject of one of his commercials..............er, monologues.

10 posted on 05/14/2014 7:10:07 PM PDT by Mastador1 (I'll take a bad dog over a good politician any day!)
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To: Swordmaker

WARNING:APPLE EMPLOYEE TRYING TO GET A PROMOTION!


11 posted on 05/14/2014 7:10:38 PM PDT by Gay State Conservative (Rat Party Policy:Lie,Deny,Refuse To Comply)
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To: TXnMA
The panning of Apple products is more of a psychosis than a cult...

In the mind of a cult member, mere indifference is criticism.

12 posted on 05/14/2014 7:30:06 PM PDT by Zhang Fei (Let us pray that peace be now restored to the world and that God will preserve it always.)
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To: Swordmaker

Maybe it had the glamor of being an import. /S


13 posted on 05/14/2014 7:30:19 PM PDT by Pearls Before Swine
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To: Swordmaker

I love my new Samsung Galaxy S5! I can actually read the screen. I also like watching flash videos on it!

I have an iPad, so it took a little while to get used to my S5.

It’s my first smartphone, but I’m happy with my purchase!


14 posted on 05/14/2014 7:34:02 PM PDT by luckystarmom
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To: TXnMA

>>The panning of Apple products is more of a psychosis than a cult...

My first smartphone was an iPhone. It was nice, but when I replaced it with an Android, my iPhone friends acted just like cultists would act to a person who had left the cult.

I still have my iPod and iPad though, so I’m not a victim of this psychosis you are talking about.


15 posted on 05/14/2014 7:44:18 PM PDT by Bryanw92 (Sic semper tyranni)
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To: Mastador1

>>You better watch out, Rush won’t take kindly to you dissin both his favorite product and peoples!

I stopped listening to Rush when Bush was still president. My afternoons are too busy to listen to the endless repetition and commercials.


16 posted on 05/14/2014 7:47:20 PM PDT by Bryanw92 (Sic semper tyranni)
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To: Zhang Fei; Swordmaker
"In the mind of a cult member, mere indifference is criticism."

Indifferent folks don't bother to post.

Psychotics can't resist the impulse to pan things they do not own -- or to attack others, simply because they choose to own them...

17 posted on 05/14/2014 7:53:42 PM PDT by TXnMA ("Allah": Satan's current alias... "Barack": Allah's current ally...)
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To: Bobalu

sometimes one holds one’s nose and hires the most suitable designers.


18 posted on 05/14/2014 7:54:34 PM PDT by RitchieAprile
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To: Bryanw92
The iPhone is more of cult than a product

I would say apple is more of a conformist symbol.

19 posted on 05/14/2014 7:58:07 PM PDT by BBell (The Blue Dog is Stupid)
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To: Bryanw92
The iPhone is more of cult than a product.

Oh? That's surprising. Apple just topped 800 Million iOS devices sold and 600 million iTunes accounts with credit cards attached. . . that is quite a large "cult!," don't you think?

People have been claiming that Apple users are members of a cult since 1984 when the Macintosh came out and John Dvorak questioned who in his right mind would use one of those funny things called a mouse. . . and users were under 1 million. Mac users are now over 100 million. . . and now you've transferred the sobriquet to iPhone and iOS users whose numbers are approaching one BILLION!

"The upward trajectory of iOS device sales has Apple on pace to reach one billion sold by late 2014 or early 2015, according to a new analysis".

Apple: 700 million iOS devices shipped by end of next month— By Dante D'Orazio on September 10, 2013 01:10 pm

And, Bryanw92, of those 800 MILLION cult members, 500 MILLION have purchased iPhones.

Without Much Fanfare, Apple Has Sold Its 500 Millionth iPhone
Forbes magazine — 3/25/2014 @ 8:12AM

Apple has been known to mark big numerical milestones, celebrating the 50 billionth download from its App Store last May and the 30th anniversary of the Mac earlier this year. But it appears to have quietly let a big one pass within the last few weeks as somewhere on earth, the 500 millionth iPhone was sold. Despite much consternation in the media that the high-end of the market is reaching saturation, this data point demonstrates that iPhone sales continue to accelerate for Apple even if the rate of that acceleration is less breathtaking than it had been in the past.

Once upon a time

When Apple launched the iPhone in 2007, Steve Jobs did something rare for the company. He put out a sales goal of 10 million for 2008. There were doubters. “They’re going to have a difficult time” making it, Edward Snyder, an analyst at Charter Equity Research, told the New York Times in March of that year. Snyder pointed out Nokia sold more phones in a week than Apple had sold up to that point. And he looked like a genius when sales were dreadful in the next quarter — the worst ever for the iPhone with just 717,000 sold. (Apple, incidentally, sells that many iPhones every 2 days currently. By 2012 Snyder was calling Nokia a “dinosaur” and, to complete the reversal of fortune, Apple sold more iPhones last quarter than Nokia has sold Lumias ever.) Oh, and back in 2008, Apple exceeded Jobs forecast with 13.7 million phones sold.


iPhone Served

Still, it took a while to reach 100 million. In fact, the iPhone was on sale close to 4 years before it happened, sometime around February 2011. (All the estimates for the month the milestones occurred assume sales were approximately linear throughout the quarter, except where noted.) From there, though, iPhone sales really began to take off. It took just one year to reach 200 million, very likely in the middle of February 2012.

The 300 millionth iPhone was sold before the calendar closed on 2012, though Apple’s fiscal year had moved into 2013 as the company’s financial reporting is based on a year ending in September. The big sale was very likely in December that year because while Apple finished with 47.8 million iPhones sold and a cumulative total of 318.8 million, holiday shopping likely makes that quarter “lumpier” than others. It’s safe to say Apple had a happy Thanksgiving and a Merry Christmas as it took less than 10 months to sell 100 million iPhones.

Happily ever after?

But 2013 would mark further acceleration. Number 400 million was right around the end of July; very close to 8 months later. Making the estimate for the half-billionth iPhone is a bit fraught as we don’t have sales figures from Apple for the current quarter. Analysts are mixed, with Katy Huberty of Morgan Stanley looking for 42 million as Forbes’ contributor Chuck Jones noted and the consensus forecast around 38 million. The consensus would have placed the milestone sale around March 8 given that entering the quarter Apple had sold 472 million iPhones. So even if it proves a bit high as it did last quarter, we’ve crossed the point where it’s safe to assume that Apple has sold 500 million smartphones in less than 7 years. And the most recent 100 million took somewhere between 2-6 weeks less than the previous 100 million did.

We’ll have better perspective on how much the trend is gaining steam when Apple reports its quarterly numbers a month from now, but there are reasons to believe it isn’t done yet. Rumors about a larger-screen iPhone 6 later this year are likely to bring about a significant number of upgrades as well as allow Apple to reach the portion of the market that wanted an iPhone but didn’t consider one because of the display. Further, recent moves in emerging markets to re-launch the iPhone 4 and offer a less expensive iPhone 5c suggest the company will compete somewhat more aggressively on price even though it will almost certainly ignore calls for a truly cheap product.

The launch of the next iPhone seems likely to again fall in September, despite numerous rumors placing it earlier in summer. But either way, the 600 millionth iPhone will arrive very near the end of Apple’s fiscal year and around what would be the typical launch window. It wouldn’t be entirely shocking to see it arrive with the opening weekend sales of the new iPhone, in fact. And if you want to place a long bet, the billionth iPhone seems likely to arrive before the calendar turns to 2017. Just don’t quote me on that.

Total number of iPhones sold to date are approximately 520 million.
Total number of iPads sold to date are approximately 220 million.
Total number of iPod touches sold to date are approximately 150 million.
TOTAL NUMBER of iOS devices sold to date are approximately 890 million!

So, adding in the approximately 80 million Macintosh users, a number between 600 million and almost ONE BILLION PEOPLE (assuming some own multiple devices) are members of this cult? Is that what you want people to believe? I think you better re-evaluate your perceptions. Maybe you should actually TRY an Apple product before you repeat your insult to perhaps almost ONE BILLION PEOPLE. . . you are outnumbered by those you are insulting. . . and, just perhaps, they know something you don't.

20 posted on 05/14/2014 8:20:28 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: Swordmaker

I wouldn’t buy an iPhone even if Steve Jobs hair was on fire. Koreans are nationalistic. IFone sales must be dismal there


21 posted on 05/14/2014 8:38:54 PM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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To: Bryanw92

Only to Microsoft devotees.

I like things that work ... and work well. That would NOT be a Microsoft product.


22 posted on 05/14/2014 8:39:59 PM PDT by BunnySlippers (I LOVE BULL MARKETS . . .)
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To: BBell

Which Samsung [admittedly] copies slavishly.


23 posted on 05/14/2014 8:42:11 PM PDT by BunnySlippers (I LOVE BULL MARKETS . . .)
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To: TXnMA
Indifferent folks don't bother to post. Psychotics can't resist the impulse to pan things they do not own -- or to attack others, simply because they choose to own them...

I'm indifferent to the products, not the autists who think non-Apple users are retarded or subhuman. You gotta love rabid Apple fans calling anyone else psychotics.

24 posted on 05/14/2014 8:54:40 PM PDT by Zhang Fei (Let us pray that peace be now restored to the world and that God will preserve it always.)
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To: Bobalu
Oh? They are?

Samsung Galaxy S5 16GB—No Contract—on Walmart Online — $752.63.
Apple iPhone 5S 16GB — No Contract—on Walmart Online — $649.00

Hmmmmm. The top of the line Apple iPhone is $103.63 less expensive at Walmart.

The Samsung Galaxy S5 with a 2 year Contract at AT&T is $ 199.99 or $649.99 with no contract.

The Samsung Galaxy S5 with a 2 year Contract at AT&T is $ 49.99 or $599.99 with no contract.

Oh, WOW! The iPhone 5S, the top of the line offering from Apple, is $ 150 less expensive than Samsung's copy phone, with a 2 year contract, and $100 less expensive, with no contract from AT&T. Looks like if you choose Samsung, you go wrong on the price. They aren't priced right.

On Verizon, both are being offered for just $99.00 with a two year contract. . . but the Samsung requires you wait to get a $50 rebate card from Samsung to get that price after paying $149 at checkout. However, on Verizon, the non-contract iPhone is $649.99 and the Samsung Galaxy S5 is lower at $599.99.* but is really * $649.99 with a $50 rebate card from Samsung. Some savings on the Samsung if you jump through the hoops.

On lower end Samsung phones, yes, you can save some money. . . but you can also buy an Apple iPhone 5C, or an Apple 4S (free with contract). . . so where are the savings?

25 posted on 05/14/2014 9:01:00 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: dennisw
I wouldn’t buy an iPhone even if Steve Jobs hair was on fire. Koreans are nationalistic. IFone sales must be dismal there

We know YOU wouldn't if YOUR hair was on fire.

26 posted on 05/14/2014 9:04:05 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: luckystarmom
I love my new Samsung Galaxy S5!

Enjoy it. I'm holding out to replace my Note 2 with a Note 4.

27 posted on 05/14/2014 9:05:42 PM PDT by Stentor (Maybe the Goldman Sachs thing is just a coincidence. /S)
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To: Swordmaker
Oh? They are?

Samsung Galaxy S5 16GB—No Contract—on Walmart Online — $752.63.
Apple iPhone 5S 16GB — No Contract—on Walmart Online — $649.00

Hmmmmm. The top of the line Apple iPhone is $103.63 less expensive at Walmart.

The Samsung Galaxy S5 with a 2 year Contract at AT&T is $ 199.99 or $649.99 with no contract.

The Samsung Galaxy S5 with a 2 year Contract at AT&T is $ 49.99 or $599.99 with no contract.

Oh, WOW! The iPhone 5S, the top of the line offering from Apple, is $ 150 less expensive than Samsung's copy phone, with a 2 year contract, and $100 less expensive, with no contract from AT&T. Looks like if you choose Samsung, you go wrong on the price. They aren't priced right.

On Verizon, both are being offered for just $99.00 with a two year contract. . . but the Samsung requires you wait to get a $50 rebate card from Samsung to get that price after paying $149 at checkout. However, on Verizon, the non-contract iPhone is $649.99 and the Samsung Galaxy S5 is lower at $599.99.* but is really * $649.99 with a $50 rebate card from Samsung. Some savings on the Samsung if you jump through the hoops.

Apples and oranges. The S5 is a month old. The Apple 5S is 9 months old, almost a product generation behind the Samsung product. The Apple has a 4 inch display vs the Samsung's 5 inches. Most people don't pay the same price for last year's model with a smaller screen. Both Apple's and Samsung's copy phones (copied from Windows CE, which is why both companies pay MSFT sizable royalties per phone sold) are nice, but Apple is only marginally more innovative than Samsung. Its primary contribution was being first to market.

28 posted on 05/14/2014 9:18:53 PM PDT by Zhang Fei (Let us pray that peace be now restored to the world and that God will preserve it always.)
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To: luckystarmom
I love my new Samsung Galaxy S5! I can actually read the screen. I also like watching flash videos on it!

You can watch Flash videos on your iPad, an iPhone, or an iPod touch as well. Chrome, Puffin, Skyfire, Terra browsers will all displays Flash video on iOS devices. They've been doing it for years.

Unfortunately, you cannot share your purchases of books, magazine subscriptions, apps, and files across your iPad and your smartphone because you didn't get an iPhone. . . and entering data on one is not instantly updated on the other. . . and updating mail in all accounts on one, is not updated on the other. . . notes made on one, are not instantly updated on the other. Photos you take on your phone do not instantly appear on your iPad. . . and vice verse. Sad. If you like an app on one, you have to buy it again on the other. . . had you had an iPhone, you would not have to do that. It's buy it once, share on all devices. You cut yourself off from all that interactive shared functionality. I am sorry you listened to some bad advice.

Android is a poor imitation of what the iPhone user interface can do across devices. That is why iOS stands head and shoulders over the others in user satisfaction.

There is a reason why iOS users actually use their devices on the internet. . . iOS dominates mobile devices in internet usage. . . with the iPad at over 90% of tablet internet connection, and iOS itself topping 65% of all mobile internet usage. That reason is that Android is not that easy to use as an internet device.

29 posted on 05/14/2014 9:24:28 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: Swordmaker

http://www.knowyourmobile.com/apple/apple-iphone-6/19763/iphone-6-release-date-specs-and-features-big-display-a8-cpu-6mm-chassis


30 posted on 05/14/2014 9:26:28 PM PDT by morphing libertarian
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To: Swordmaker
For years you posted here how superior Apple computers are to Windows PC. How they were more powerful. And for years I told you that Apples "more powerful" was overkill for the average consumer. who only needs web surfing and light office. That Windows was fine and reliable for this.

I was proven correct!!! Apple came out with iPads and Iphones which are just dumbed down computers without much power or multi-tasking and the cud chewing herd moved over to them and are happy with these very weak computers. Of course their advantage is in

long battery life
portability
connection "anywhere" via cellular networks so you are free and un-tethered

But I was proven correct. Apple sold over priced desktops and laptops to dazed sycophants, urban gays and hipsters and prestige-seekers that had more power than they needed. While a Windows machine would have sufficed for one third the price. BTW the Apple GUI sucks compared to Windows 7 and 8. Windows 8 is a very clean interface.

31 posted on 05/14/2014 9:33:13 PM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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To: Swordmaker

Sounds right to me. I had nothing but trouble with that (*&$ing Samsung Android phone.


32 posted on 05/14/2014 9:39:30 PM PDT by martin_fierro (< |:)~)
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To: Swordmaker

Can you send me an iPad so I can stomp on it and send the pieces back to Steve Jobs? If I needed a tablet I would buy the latest Kindle. Much better deal than any iPad.

I use Amazon once in awhile. Could care less about getting content from them. So I would ignore or bypass the Amazon stuff/garbage on the Kindle and use it like a Samsung tablet. Install android apps etc etc I would toy with it


33 posted on 05/14/2014 9:42:12 PM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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To: BBell

Apple—— Konform or be cast out!


34 posted on 05/14/2014 9:45:09 PM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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To: Swordmaker
I'll stick to my Newton thank you very much...

35 posted on 05/14/2014 9:48:37 PM PDT by Organic Panic
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To: Swordmaker

I think I’d buy the Apple phone after seeing your cost research
:-)


36 posted on 05/14/2014 9:49:25 PM PDT by Bobalu (What cannot be programmed cannot be physics)
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To: Swordmaker

OK
So the 24 Koreans who own iFones say they like them


37 posted on 05/14/2014 10:02:33 PM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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To: Zhang Fei
Apples and oranges. The S5 is a month old. The Apple 5S is 9 months old, almost a product generation behind the Samsung product. The Apple has a 4 inch display vs the Samsung's 5 inches. Most people don't pay the same price for last year's model with a smaller screen. Both Apple's and Samsung's copy phones (copied from Windows CE, which is why both companies pay MSFT sizable royalties per phone sold) are nice, but Apple is only marginally more innovative than Samsung. Its primary contribution was being first to market.

Actually, Apple pays very little to Microsoft for anything. I refer you to a certain lawsuit in which Microsoft granted to Apple access to Microsoft's patents and copyrights in perpetuity at no cost as part of a settlement to avoid trial that Steve Jobs negotiated back in 1997. Microsoft was caught with its collective fingers in Apple's patent and copyright cookie jar and to avoid having them chopped off, they settled. . . and Apple got a lot that was worth more than money. The three interlocking agreements that settled that suit are available on the internet after being unsealed several years ago. One of the agreements have to do with licensing of intellectual properties.

They certainly do not have to pay for things in WindowsCE. Android does. Apple iOS does not.

As to your argument about relative ages of the Galaxy S5 and the iPhone 5S: the top of the line Samsung Manufacturer's Suggested Retail Price has ALWAYS been priced above the Apple iPhone. Even when the iPhone 5S came out the Galaxy S4 was priced above the new iPhone. They then DISCOUNT their phones. . . sometimes offering BOGO plans... pushing whatever it takes. The iPhones still OUTSOLD the Samsungs in both numbers sold and longevity. The iPhones have always occupied the top two or three rungs of best selling models in whatever market they compete in. They still are. Apple iPhones are expected to compete against hundreds of 'Android" models as if "Android" were a manufacturer. It is not. Apple took home 87.4% of ALL mobile phone earnings last year.

"Apple's share of mobile phone profits is increasing. Thanks to a combination of robust iPhone sales in the fourth quarter and continued pricing power, Apple's iPhone segment is still raking in loads of cash for the company. More importantly, Apple has claim to a larger portion of the mobile phone industry's earnings than it did last year. In the year-ago quarter, Apple accounted for 77.8% of the mobile phone industry's earnings before interest and taxes. In the fourth quarter of 2013, that figure grew to 87.4%."—The Motley Fool 02/13/2014
As for claims that the Samsung Galaxy S5 outsold the iPhone on its release... nope, it did not.

DID THE SAMSUNG GALAXY S5 BEAT THE IPHONE 5S' SALES FIGURES?
by Ben Sullivan| 13 May 2014

Samsung shipped 10 million S5 devices in the first 25 days of sale.

Samsung shipped 10 million Galaxy S5 smartphones worldwide in the first 25 days on the market, the Korea Economic Daily has reported.

The newspaper did not cite where it got the figure, but the news is consistent with previous sales reports from Samsung. Samsung reported that it was seven months before the original Galaxy S sold 10 million units, and five months for the Galaxy S2.

In 2012, when the Galaxy S3 came out, Samsung had managed to sell 10 million in just over one month, and the S4 rocketed to 10 million in just 27 days.

Apple's iPhone 5S and 5C figures are a stark contrast. The models, which were released in September 2013, sold a combined 9 million units in just three days. Apple usually releases iPhones on a Friday, and then announces the sales figures for the first weekend. — CBR Online 05/13/2014

Note the difference of terminology. Samsung "shipped" but Apple "sold." Apple is the only smartphone producer that reports actual sales to end-users. All others, Samsung included, report "units shipped into the channel" to wholesalers and retailers for sale, and do not report unsold units returned. At the Samsung infringement trial this spring, Samsung admitted to "padding" their figures. They reported 3,000,000 Samsung Galaxy Tab 10 tablets shipped, implying 3 million sold, but less than 100,000 had actually been sold. . . and an 16% return rate.

Internal document shows Samsung lied about Galaxy Tab sales
By Williams Pelegrin — Digital Trends — April 11, 2014

Back in 2011, Samsung proudly announced that it sold 2 million Galaxy Tabs in under six weeks. Unfortunately, while the 2 million figure was correct, that number applied to Galaxy Tabs Samsung shipped to wireless operators and retailersrather than sold to consumers.

Based on that announcement, market research company IDC stated that Samsung captured 17 percent of the tablet market, while Strategy Analytics director Neil Mawston called the Galaxy Tab “the main driver of Android success.” According to some internal documents, though, reality is far bleaker.

Based on internal documents obtained by Apple Insider, not only did Samsung know that sales of its Galaxy Tab were low, but the company also purposefully mislead analysts and investors. The “top secret” document above, which is from February 2012, shows that Galaxy Tab quarterly sales hovered in the low hundreds of thousands. By the end of the year, Samsung sold fewer Galaxy Tabs (1 million) than iPads (17.4 million), Kindle Fires (5 million), and even Nook Tablets (1.5 million).


Samsung tablet figures

Since Apple sold over 32 million iPads in 2011, Samsung’s figures signify that Apple sold more than half of those were sold here in the United States. In addition, the 32 million iPads sold were greater than the total number of tablets Samsung expected would be sold in 2011 (28.3 million), based on a June 2011 document.

This highlights a key point when it comes to market statistics. There is a fundamental difference between having your product shipped and having them sold to consumers, though people tend to be confused between the two. Just because your product shipped to retailers doesn’t mean it made its way to consumers’ hands; it only means they’re on store shelves.

More recently, reports surfaced that the Galaxy Gear, Samsung’s first foray in the smartwatch market, sold only 50,000 units. Samsung pushed back, saying that it shipped 800,000 Galaxy Gear units. Whether Samsung can push back against Apple in the two companies’ latest patent battle, though, is yet to be determined.

Samsung has been doing this with ALL of their products. They are not to be believed. This was shown in the first trial, and again in the second trial.

Basically, Eight months after the iPhone 5S was released, Apple is selling them like hotcakes to end users and is having no problem selling them. They are the number one selling smartphones in the world. . . They are the number one selling smartphone against hundreds of Android models. . . and the number two best selling smartphone is the Apple iPhone 5C. The number FOUR best selling smartphone is the Apple iPhone 4S, a three year old model. . . so your argument fails. People DO choose to buy more than last year's model with a small screen.

38 posted on 05/14/2014 10:30:38 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: dennisw
For years you posted here how superior Apple computers are to Windows PC. How they were more powerful. And for years I told you that Apples "more powerful" was overkill for the average consumer. who only needs web surfing and light office. That Windows was fine and reliable for this.

And for years you misrepresent my argument. Superior does not equate to "more powerful." Superior has a much larger set of components making up "superior" than just power. . . which I outlined for you many times. The most important one was security, safety of use, ease of use, user interface, productivity, total cost of ownership, and a how all those things work together. YOU IGNORED ALL THAT.

All that mattered to you was PRICE. You know the price of everything and value of nothing. That establishes your value. Enough said.

39 posted on 05/14/2014 10:35:05 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: dennisw
While a Windows machine would have sufficed for one third the price. BTW the Apple GUI sucks compared to Windows 7 and 8. Windows 8 is a very clean interface.

LOL! ROTFLMAO! Tell that to the business I spent three hours at today with Windows 7 and Windows 8 computers installed that got invaded by malware . . . and hired me at $100 an hour to remove it from their computers that had now started working so slowly as to be unusable and were logging their key strokes. . . and had Norton Anti-virus installed but defeated by the malware, shut down, locking out the installation of anything to remove it. It came in on an "oh, so innocuous" tool bar that moved through their network and installed itself and its malware load on every Windows computer on their network!

I had to isolate every computer from the network and remove it individually. ARGGHHHH!

Your vaunted Windows has accounted for hundreds of billions of dollars of lost productivity over the years. . .

40 posted on 05/14/2014 10:57:55 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: dennisw
So the 24 Koreans who own iFones say they like them

So, since the fact is that 14%, or more,of Koreans own iPhones according to their own published statistics, then it is Dennisw's informed (or shall we say, totally uninformed opinion) that only 171 Koreans own smart phones in the country. Perhaps Dennisw is referring to North Korea?

41 posted on 05/14/2014 11:03:29 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: Swordmaker
Apple took home 87.4% of ALL mobile phone earnings last year.

That is nonsensical. Apple made about $30b from mobile phones last year, compared to about the same number from Samsung. That's the equivalent of saying that all mobile phone makers apart from Apple and Samsung lost $20b last year. Whomever came up with that silly % is just making it up. Given that companies don't post these numbers, he might as well be speculating as to whether unicorns have wings. There's no way to verify the truth of his assertion.

42 posted on 05/14/2014 11:03:36 PM PDT by Zhang Fei (Let us pray that peace be now restored to the world and that God will preserve it always.)
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To: Swordmaker

I simultaneously know the price and value of many things and Apple computer/devices are not a good value unless you count the snobism and brown nosing that their urban female, gay and hipster customers engage in. Yes. Those dufuses will pay more for some faux prestige

Yes. These Obama voters should piss away their money down an Apple rathole. Absolutely they should!


43 posted on 05/14/2014 11:32:13 PM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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To: dennisw

BTW my two new home spun computers are Intel g3220 x 8gb memory x Windows7 and they work great! One with gigabyte the other with Asus motherbaord. Piss off Steve Jobs! And your hipster sycophants!!


44 posted on 05/14/2014 11:38:34 PM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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To: Zhang Fei
That is nonsensical. Apple made about $30b from mobile phones last year, compared to about the same number from Samsung. That's the equivalent of saying that all mobile phone makers apart from Apple and Samsung lost $20b last year. Whomever came up with that silly % is just making it up. Given that companies don't post these numbers, he might as well be speculating as to whether unicorns have wings. There's no way to verify the truth of his assertion.

Actually, Zhang Fei, it is not "nonsensical" as they DO post those numbers in their annual financial reports. . . and it is worse than you estimate because your numbers are off by a large amount.

Apple did indeed take home the lion's share of mobile phone (not just smartphone) revenues, earnings AND profits, they also did the same in PCs. And, yes, you are right. The other makers except for Samsung did indeed LOSE money. Apple and Samsung, between them split 120% of the take. . . with the others all reporting large losses. These are facts of the mobile market.

"Apple, along with Samsung, has unrivaled scale advantages. Apple and Samsung's profit data show just how tough it is to make money in the mobile phone industry. Since many other vendors are losing money, Apple and Samsung's share of the industry's profit go beyond 100%. Together, they account for about 120% of the industry's earnings. No manufacturer beyond Apple and Samsung has made any meaningful progress at snapping up a solid sliver of this lucrative market." Source — The Motley Fool — 02/14/2014

Your $30B guess for Apple's revenue is way off... even for Mobile phone profit. And your assumption that Samsung's profit is equal to Apple's is even more off. It's only half or less. Apple's 2013 Revenue was $171 Billion. About 74% of that came from the Mobile market revenues. So Apple's 2013 take was approximately $125 billion of the market's revenue. Profit was, of course, considerably less. Samsung's revenue is about half that of Apple in this area even though they sell about two times more phones.

45 posted on 05/14/2014 11:40:20 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: Swordmaker

BTW my two new home spun computers are Intel g3220 x 8gb memory x Windows7 and they work great! One with gigabyte the other with Asus motherbaord. Piss off Steve Jobs! And your hipster sycophants!!


46 posted on 05/14/2014 11:40:56 PM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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To: luckystarmom
I also like watching flash videos on it!

You must have a long power cable.

47 posted on 05/14/2014 11:42:34 PM PDT by itsahoot (Voting for a Progressive RINO is the same as voting for any other Tyrant.)
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To: dennisw
BTW my two new home spun computers are Intel g3220 x 8gb memory x Windows7 and they work great! One with gigabyte the other with Asus motherbaord. Piss off Steve Jobs! And your hipster sycophants!!

I'm supposed to be impressed? Ho Hum. . .

48 posted on 05/14/2014 11:56:21 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: dennisw
Apple—— Konform or be cast out!

Good grief, give it a rest no one requires you to use any Apple product and you seem able to read and post from you PC in spite of the crappy text rendering Windows 8 and IE gives you, and yes I have windows 8.1 installed on my Mac so I can compare.

49 posted on 05/15/2014 12:05:19 AM PDT by itsahoot (Voting for a Progressive RINO is the same as voting for any other Tyrant.)
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To: itsahoot
post from you PC in spite of the crappy text rendering Windows 8 and IE gives you,.......

Windows renders text as well as Apple or anyone. Replace your funky old LCD monitor or wipe it clean.     I use Firefox and chrome secondarily

50 posted on 05/15/2014 12:13:22 AM PDT by dennisw (The first principle is to find out who you are then you can achieve anything -- Buddhist monk)
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