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MAC help please
self | 23 May 2014 | self

Posted on 05/23/2014 8:24:48 AM PDT by saminfl

Last year, my old Windows Vista machine became slower and slower. I decided I needed a new computer, but one look at the Windows 8 format turned me off. My wife was being treated for leukemia in Birmingham, Al, so I went to the Apple store there and bought a MacBook Pro. I paid about sixteen hundred dollars for it. My wife passed away last May so I haven't been able to use the machine much, but I have decided it is not for me. The main thing is that it was a complete hassle to try to install a CAC card reader so I could log in to my government email. I was never able to do that.

I finally gave up and bout a laptop with windows 7 and had no problem with my CAC card reader. I don't use the MacBook anymore and would like to sell it.

Here are some questions I have.

Where will I find a description of what it is and what it has? I thought I had read instructions on how to erase all my personal data but I don't know if it worked. There are (besides the Apple icon) three other icons on it. One has just my first name. Another has my first and last name and the last one says, "Guest User."

How do I remove the ones with my name? Does anyone have any idea what price I should put on it?


TOPICS: Computers/Internet
KEYWORDS:
Help
1 posted on 05/23/2014 8:24:48 AM PDT by saminfl
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To: saminfl

Been a while since I had to do this, but if I remember correctly, if you click the Apple menu in the top left corner, there is an option called “System Information” or something similar, which provides all the technical specs for the system (processor type and speed, memory, etc.).


2 posted on 05/23/2014 8:28:15 AM PDT by RansomOttawa (tm)
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To: saminfl

I no very little about mac ,but can’t you just do fresh install like it was when you bought it ?


3 posted on 05/23/2014 8:32:06 AM PDT by molson209 (Blank)
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To: RansomOttawa

Just type your question into your search engine. All that info should be online.


4 posted on 05/23/2014 8:32:30 AM PDT by Dr. Bogus Pachysandra ( Ya can't pick up a turd by the clean end!)
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To: saminfl

http://www.apple.com/retail/geniusbar/


5 posted on 05/23/2014 8:32:47 AM PDT by smokingfrog ( sleep with one eye open (<o> ---)
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To: saminfl

go to a mall ‘genius bar’ at the apple store


6 posted on 05/23/2014 8:33:47 AM PDT by Mr. K (If you like your constitution, you can keep it...Period. PALIN/CRUZ 2016)
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To: saminfl; Swordmaker

Apple ping


7 posted on 05/23/2014 8:34:07 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: Mr. K

The nearest Apple store is in Birmingham which is four hours away.


8 posted on 05/23/2014 8:35:42 AM PDT by saminfl
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To: saminfl

Under “Apple” in left upper corner
About this Mac
Click more info
Overview - displays- storage- memory

Should just about do it


9 posted on 05/23/2014 8:36:07 AM PDT by HangnJudge
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To: saminfl

How much do you want for it?


10 posted on 05/23/2014 8:36:27 AM PDT by al_c (Obama's standing in the world has fallen so much that Kenya now claims he was born in America.)
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To: saminfl

Figure out your model number (search google about this mac) then you can see what they’re selling for on eBay as that’s a good rule of thumb.

I just sold a Mac Book Air for $480 not counting shipping. It was 3 years old.


11 posted on 05/23/2014 8:37:15 AM PDT by tje
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To: saminfl
In order to get the system info for the computer, go to the menu bar at the top of the screen. Pull down on the Apple icon, and click "About this Mac." A small window will open. Click "More Info" option. Another small window will open that will give you the system info, ie., processor, memory, graphics, serial number and software (operating system).

Since the computer hasn't been used in a while, I'm sure there are software updates available that the computer will install. The software update is located in the Apple Menu icon as well...just below "About this Mac."

If you aren't familiar with the laptop, and don't feel comfortable making the changes, you could take it to an Apple store, or a place that works on Apple computers. They would be able to clean the computer (reformat) it for you.

Are you sure you don't have AppleCare (tech support/warranty) on the MacBook Pro? If you do, and it is still in effect, you can call customer support for help.

12 posted on 05/23/2014 8:37:16 AM PDT by mass55th (Courage is being scared to death - but saddling up anyway...John Wayne)
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To: saminfl

I run a couple of MAC’s. You need to reinstall the OS on it. That’s the only way to be sure it’s clean.


13 posted on 05/23/2014 8:37:32 AM PDT by babygene ( .)
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To: smokingfrog

I never near use my real name I use an alias on all my computers


14 posted on 05/23/2014 8:37:57 AM PDT by molson209 (Blank)
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To: saminfl

Let me get my son. He does this for PeachMac (authorized Apple reseller) Give me a minute or two


15 posted on 05/23/2014 8:40:04 AM PDT by Shimmer1 (The love that dare not speak its name is now the love that will not shut its *bleeping* mouth)
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To: saminfl

Since the Apple store is four hours away, there may be certified Apple techs who work at other computer repair shops. Make sure they are Apple certified. The shop I use does work on both PC and Apple computers. Check you yellow pages.


16 posted on 05/23/2014 8:40:57 AM PDT by mass55th (Courage is being scared to death - but saddling up anyway...John Wayne)
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To: RansomOttawa; saminfl
Been a while since I had to do this, but if I remember correctly, if you click the Apple menu in the top left corner, there is an option called “System Information” or something similar, which provides all the technical specs for the system (processor type and speed, memory, etc.).

Upper left corner ;;click on the black apple;
choose "About this Mac".
then choose "more info…"

17 posted on 05/23/2014 8:42:23 AM PDT by Uri’el-2012 (Psalm 119:174 I long for Your salvation, YHvH, Your teaching is my delight.)
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To: al_c

I don’t know. How much do they depreciate?


18 posted on 05/23/2014 8:43:20 AM PDT by saminfl
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To: saminfl
had no problem with my CAC card reader.

Do you have authorization to install a CAC reader on personal computer ?

Then someone knows how.


19 posted on 05/23/2014 8:46:03 AM PDT by Uri’el-2012 (Psalm 119:174 I long for Your salvation, YHvH, Your teaching is my delight.)
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To: saminfl

He said you should google this stuff, but here ya go....

Get the specs, as you’ve been told here. You’ll need the Mac OS10 DVD that came with the box. If you have it, insert it into your drive and restart. Once you restart, when you hear the chime, hold down the option key. Keep it help down. It will give you the option of booting into the DVD, do that.

oh heck, just Google this.
“how to wipe and reinstall a Mac”


20 posted on 05/23/2014 8:46:06 AM PDT by Shimmer1 (The love that dare not speak its name is now the love that will not shut its *bleeping* mouth)
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To: saminfl

I’m so sorry for the loss of your wife. I wish you strength and healing.


21 posted on 05/23/2014 8:46:14 AM PDT by kdot
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To: saminfl

Post number 9 is your best solution to determining the details about
your MAC, which will be quite helpful if you plan on selling it.

Once you know exactly what you have, you can follow some comparables
on eBay to get an idea what the current value of your MAC

The Model Number would be the best place to start.
However, don’t ignore the other information, as your MAC could have
been custom configured, such as a bigger hard drive, more memory
etc.

Knowing exactly what you have will help you research current value.
Having the original box and packing will also help increase value.
In addition, if you purchased Applecare that is still current, that would
increase value.


22 posted on 05/23/2014 8:46:37 AM PDT by tennmountainman (Just Say No To Obamacare)
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To: saminfl

i’m sorry for your loss. i hope you are able sell your mac soon. looks like good advice is coming your way. God bless you.


23 posted on 05/23/2014 8:55:34 AM PDT by dadfly
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To: tennmountainman
Having the original box and packing will also help increase value.

Depends on who you are selling it to. Some people really don't care at all about original box and packing. I wouldn't pay a penny more if it had the original box. I'd charge a disposal fee, though, if I had to take the packing crap.

/johnny

24 posted on 05/23/2014 8:57:01 AM PDT by JRandomFreeper (Gone Galt)
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To: saminfl

https://militarycac.com/macnotes.htm


25 posted on 05/23/2014 9:03:34 AM PDT by smokingfrog ( sleep with one eye open (<o> ---)
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To: saminfl; HangnJudge
Under “Apple” in left upper corner
About this Mac
Click more info
Overview - displays- storage- memory


Also click on "more info" when the about window pops up.
26 posted on 05/23/2014 9:06:49 AM PDT by PA Engineer (Liberate America from the Occupation Media.)
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To: JRandomFreeper

Yeah, I can see how that would be a personal preference.


27 posted on 05/23/2014 9:36:31 AM PDT by tennmountainman (Just Say No To Obamacare)
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To: saminfl

Best Buy may buy MacBook Pro PCs. I know they buy used iPods, etc.


28 posted on 05/23/2014 9:58:33 AM PDT by afsnco
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To: PA Engineer

I found a site that told me how to erase everything and re-install OS.X. I am doing that now. I have also clicked on the Apple icon in the upper left corner and discovered what’s in my computer. Now all I need to do is research a selling price.


29 posted on 05/23/2014 10:01:55 AM PDT by saminfl
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To: saminfl
Add more cheese. ;-)

Garde la Foi, mes amis! Nous nous sommes les sauveurs de la République! Maintenant et Toujours!
(Keep the Faith, my friends! We are the saviors of the Republic! Now and Forever!)

LonePalm, le Républicain du verre cassé (The Broken Glass Republican)

30 posted on 05/23/2014 10:02:30 AM PDT by LonePalm (Commander and Chef)
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To: UriÂ’el-2012; saminfl
Upper left corner ;;click on the black apple;
choose "About this Mac".
then choose "more info…"

"About This Mac." That's what I meant, thanks!

(I use Macs regularly but not at home, so I was going by memory.)

31 posted on 05/23/2014 4:12:05 PM PDT by RansomOttawa (tm)
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To: saminfl
How to find your MAC specs
32 posted on 05/23/2014 8:47:10 PM PDT by martin_fierro (< |:)~)
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