Biker says Harley-Davidson rejected warranty claim for riding with flags

Yahoo ^ | 5-28-14 | Alex Lloyd

[hdbc]

I agree it’s bad PR, but I am with Harley on this one. A warranty is supposed to cover manufacturing defects. If the clutch wore out prematurely due to excess drag of seven large flags, it is not a manufacturing defect. Nevertheless, Mr.Zien is a vet and a patriot. My offer to him is below.

This goes out to Mr.Zien, if you happen to read this thread or if someone here can contact him. If you’d like, we will repair your clutch as goodwill if you can get your motorcycle to us. Just message, “hdbc”, and I will make sure you get back on the road.

[OA5599]

Yes, but it’s called the primary case oil. It lubricates the primary drive chain and the clutch.

So there are three separate oil systems.

[OA5599]

That’s interesting. i feel exactly opposite. I rented a BMW last summer in France. Very uncomfortable and it felt like a cheap piece of junk. My girlfriend hated riding on it.

BMW’s aren’t any cheaper than HD’s, so I don’t see how a BMW is a lot of bike for the money when rice is half the price, more reliable and better engineered.

[Little Pig]

It wasn’t seven. It was two flags, and they’re 3x5’, not “huge”. And since Harley specifically sells mount kits to create this exact configuration, they’re talking out of both sides of their mouth. Not to mention, the bike in question is less than 6 months old (bought March 2014).

[hdbc]

I still stand by my previous post. Other forums I have read said he has seven large flags. The size you would fly on a flagpole, not 3X5. Either the clutch has a manufacturing defect or it doesn’t. If he wore it out prematurely by having excess weight or drag, it’s not a defect. In my experience, clutch failures are mainly the result of abuse of some kind. Usually cop bikes used in parades and other extremely slow riding. Seven large flags could also stress the clutch beyond it’s design.