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Pilot buys pizzas for passengers grounded by storm
The Oklahoman ^ | 7/8/10 | AP Writer

Posted on 07/09/2014 6:36:24 AM PDT by T-Bird45

CHEYENNE, Wyo. (AP) — Faced with potentially hungry — and grumpy — passengers, a Frontier Airlines pilot treated them to pizza when storms diverted a Denver-bound flight to Cheyenne, where the plane was stuck for a couple of hours.

Cheyenne Domino's Pizza manager Andrew Ritchie told The Associated Press that he got a call about 10 p.m. Monday just as he was about to send employees home. Ritchie said the pilot told him he needed to feed 160 people — fast.

[AP Content - excerpted]

(Excerpt) Read more at newsok.com ...


TOPICS: Business/Economy; Food; Society; Travel
KEYWORDS: cheyenne; dominos; frontierairlines
I thought this was a great human interest story, especially given the many poor experiences reported by airline travelers. Enjoy...it's worth the click to read.
1 posted on 07/09/2014 6:36:24 AM PDT by T-Bird45
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To: T-Bird45

If I ever fly again, and Frontier services the destination .. they have my fare.


2 posted on 07/09/2014 6:43:14 AM PDT by knarf (I say things that are true .. I have no proof .. but they're true.)
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To: T-Bird45

Smart pilot...


3 posted on 07/09/2014 6:43:31 AM PDT by SZonian (Throwing our allegiances to political parties in the long run gave away our liberty.)
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To: T-Bird45
New Low for Flying? Standing-Room-Only Flights Possible

But will they have straps for hanging?

4 posted on 07/09/2014 6:43:50 AM PDT by Daffynition ("We Are Not Descended From Fearful Men")
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To: T-Bird45

160 people?! That’s a lot of pizza. Haven’t read the story but my guess would be 30 pizzas times at least $10 each. $300+?


5 posted on 07/09/2014 6:45:03 AM PDT by albie
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To: T-Bird45

Superb PR move by the captain. Frontier will no doubt reimburse him for his efforts, and the passengers will long remember his generosity.


6 posted on 07/09/2014 6:46:03 AM PDT by JPG ("So sue me". OK, we will.)
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To: albie

I think it was 35 pizzas. Maybe they gave him a quantity discount? Classy gesture by the pilot, and the passengers will no doubt have memories of the pizza gift that are stronger than those of the weather delays.


7 posted on 07/09/2014 6:49:39 AM PDT by NEMDF
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To: albie
I never thought I would search for something like this, but here you go:

How Many Pizzas To Buy calculator
8 posted on 07/09/2014 6:53:29 AM PDT by needmorePaine
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To: JPG
Superb PR move by the captain. Frontier will no doubt reimburse him for his efforts, and the passengers will long remember his generosity.

Back in the old days we were able to authorise such PR actions, free drinks on board etc. and usually the company would OK it. Later on, the bean counters took over and we had to foot the bill ourselves. After that, we mostly just gave up. (Ret. legacy airline capt.)

9 posted on 07/09/2014 6:54:33 AM PDT by Don Corleone ("Oil the gun..eat the cannoli. Take it to the Mattress.")
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To: T-Bird45

Now that’s my kind of pilot —


10 posted on 07/09/2014 7:08:26 AM PDT by Uncle Chip
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To: Don Corleone

i agree. frontier SHOULD reimburse the pilot, but somehow i have my doubts. frankly every airline ought to have this attitude towards their passengers


11 posted on 07/09/2014 7:09:33 AM PDT by camle (keep an open mind and someone will fill it full of something for you)
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To: T-Bird45

Dominos is hardly pizza. It sucks.


12 posted on 07/09/2014 7:32:56 AM PDT by sakic
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To: T-Bird45

The only commercial airline I have ever been on was Frontier. I enjoyed all 4 flights, everyone was very nice!


13 posted on 07/09/2014 7:33:49 AM PDT by jurroppi1 (The only thing you "pass to see what's in it" is a stool sample. h/t MrB)
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To: sakic

Perhaps you have Cheyenne confused with Chicago??? Having been to both and understanding that it was 10pm, I think the pilot did the best he could and I’m willing to give him full credit for his customer focus.


14 posted on 07/09/2014 7:41:04 AM PDT by T-Bird45 (It feels like the seventies, and it shouldn't.)
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To: T-Bird45

Did it include gluten-free and vegan pizzas?


15 posted on 07/09/2014 8:02:29 AM PDT by informavoracious (Open your eyes, people!)
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To: T-Bird45

CLASSY!!

16 posted on 07/09/2014 8:16:11 AM PDT by martin_fierro (< |:)~)
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To: T-Bird45

When I came back from Iraq we stopped in Delaware. The ladies at the USO ordered pizza for us but it didn’t arrive when we had to re-board our flight. They said that if it arrived before we took off they’d bring it out to the place. It arrived and they were good to the word!

Love the USO!


17 posted on 07/09/2014 8:20:32 AM PDT by rfreedom4u (Your feelings don't trump my free speech!)
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To: T-Bird45

Airline food is better than Dominos.

It’s a lovely story, but as someone who flies a lot, praising anything about air travel currently, is difficult for me.


18 posted on 07/09/2014 8:22:28 AM PDT by sakic
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To: sakic

The human cattle car.
But you have to admit, it took them decades to figure it out but they finally have a business that makes money.


19 posted on 07/09/2014 8:25:17 AM PDT by nascarnation (Toxic Baraq Syndrome: hopefully infecting a Dem candidate near you)
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To: T-Bird45

The Frontier Airlines main office should give this pilot and his crew a healthy bonus this year, because he just gave his company hundreds of thousands or even millions of dollars of great public relations and goodwill.

Then they should seriously consider a policy playing off the pizza delivery slogan: “If you are delayed for (30 minutes? An hour?), the pizza is free!” (Their accountants could figure out the actual time before free pizza is invoked, plus the production and delivery time of the pizza.)

It might cost them a few thousand a year, and earn them millions in customer preferences.


20 posted on 07/09/2014 8:28:08 AM PDT by yefragetuwrabrumuy ("Don't compare me to the almighty, compare me to the alternative." -Obama, 09-24-11)
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To: sakic

I understand your reluctance to praise anything about air travel as I have basically sworn off of it since 2009. If I can’t drive to the destination, I don’t go. There’s a conference in Toronto, Canada I’d love to attend in September but that’s not a driving destination for me and I don’t have a passport. I’m gonna have to fix that passport deal in the next year or so as I want to do an Alaska cruise that includes a visit to Canada. I’ll also likely have to fly for the first time in years.


21 posted on 07/09/2014 8:41:55 AM PDT by T-Bird45 (It feels like the seventies, and it shouldn't.)
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