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cannot send email(receive only) Outlook Express
muhself | 7-31-14 | TZ

Posted on 07/31/2014 6:36:22 AM PDT by TurboZamboni

Email suddenly stopped working. I have not changed any settings recently,but only the send function has failed(I can still receive email)

Error message is:Account: 'pop.secureserver.net', Server: 'smtpout.secureserver.net.', Protocol: SMTP, Port: 80, Secure(SSL): No, Error Number: 0x800CCC19

Tried system restore to an earlier date, but that did not work either.


TOPICS: Computers/Internet
KEYWORDS: email; outlook
any help is appreciated
1 posted on 07/31/2014 6:36:22 AM PDT by TurboZamboni
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Comment #2 Removed by Moderator

To: TurboZamboni

Looks like it may be time to consider transitioning to either Mozilla Thurderbird (modern update to the outdated IE) or an online-only mail service.


3 posted on 07/31/2014 6:38:52 AM PDT by Resettozero
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To: TurboZamboni

I’ve been using Thunderbird for several years with no problems.

https://www.mozilla.org/en-US/thunderbird/?icn=tabz


4 posted on 07/31/2014 6:41:29 AM PDT by Squawk 8888 (Will steal your comments & post them on Twitter)
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To: TurboZamboni

Double check your SMTP server. If it is actually ‘pop.secureserver.net’ then that will be your problem. It should be ‘smtpout.secureserver.net.’ or ‘smtp.secureserver.net.’ or something similar. POP is generlaly used for incoming and SMTP is used for outgoing.


5 posted on 07/31/2014 6:42:36 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: ShadowAce

FWIW, I also get this windows box...

Your SMTP served has not responded in 60 seconds. would you like to wait another 60 seconds for the served to respond?

Account:pop.secureserver.net
Server:smtpout.secureserver.net.

wait stop


6 posted on 07/31/2014 6:43:46 AM PDT by TurboZamboni (Those who make peaceful revolution impossible will make violent revolution inevitable.-JFK)
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To: TurboZamboni; Resettozero

> Looks like it may be time to consider transitioning to
> either Mozilla Thurderbird (modern update to the outdated
> IE) or an online-only mail service.

Most Internet Service Providers have a web-based email client for their customers. I would use that before going to something like gmail, which invites a major invasion of privacy.


7 posted on 07/31/2014 6:44:30 AM PDT by Westbrook (Children do not divide your love, they multiply it.)
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To: TurboZamboni

Before somebody ‘helpfully’ asks if you’re logged in, check with your mail provider for all of the correct POP3 settings. Port 80 is usually for web browsing, not mail. The correct port varies among different POP3 servers.

For my Yahoo! I use 465.


8 posted on 07/31/2014 6:45:30 AM PDT by Yo-Yo (Is the /sarc tag really necessary?)
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To: TurboZamboni
Call your Internet or email service provider.
They deal with problems like this all the time.
My ISP knew exactly what to do each time and got it resolved in a minute.

9 posted on 07/31/2014 6:45:40 AM PDT by BitWielder1 (Corporate Profits are better than Government Waste)
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To: TurboZamboni
The account is listed as pop.secureserver.net? Interesting. That sure doesn't sound correct.

Check your settings. You say nothing has changed, but something obviously has--probably without your knowledge.

10 posted on 07/31/2014 6:45:57 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: TurboZamboni

> Your SMTP served has not responded in 60 seconds.

Your internet service provider may have changed the name of their smtp server.

Give their tech assistance a call to see what the correct name should be and modify your Outlook client smtp server setting accordingly.


11 posted on 07/31/2014 6:46:18 AM PDT by Westbrook (Children do not divide your love, they multiply it.)
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To: TurboZamboni

Are you using stamps with the old postage rate?


12 posted on 07/31/2014 6:46:50 AM PDT by ken5050 ("One useless man is a shame, two are a law firm, three or more are a Congress".. John Adams)
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To: TurboZamboni

I had some issues with outlook.com yesterday.


13 posted on 07/31/2014 6:57:15 AM PDT by ImJustAnotherOkie (zerogottago)
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To: ken5050

“Are you using stamps with the old postage rate?”

I bet he’s using one of those “Forever” stamps. Might be why it’s taking so long to send...forever is a long time.


14 posted on 07/31/2014 7:03:13 AM PDT by moovova
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To: ken5050

“Are you using stamps with the old postage rate?”

LOL! *Coffee Spewing* :)


15 posted on 07/31/2014 7:03:41 AM PDT by Diana in Wisconsin (I don't have 'Hobbies.' I'm developing a robust Post-Apocalyptic skill set...)
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To: TurboZamboni

I didn’t know anyone still used Outlook Express.

I gave up on all that pop crap in the 90’s. I see they still have the same dinosaur technology.


16 posted on 07/31/2014 7:05:56 AM PDT by Responsibility2nd (NO LIBS. This Means Liberals and (L)libertarians! Same Thing. NO LIBS!!)
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To: TurboZamboni

It could be a problem with your service provider. Several weeks ago, I had two accounts that just wouldn’t work thru my provider, Time Warner/Roadrunner. Not real important email accts, I discontinued them automatically attempting to download. A few days later, I got an email from TW apologizing for the service disruption. I hadn’t complained or anything...but they knew THEY’D had a problem.

You should start with your provider.


17 posted on 07/31/2014 7:10:10 AM PDT by moovova
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To: TurboZamboni

I’ve got no problem - just sent an email from Outlook to GMAIL; I use the Chrome browser. Have you tried starting a new browsing session, or even a reboot if it’s been a while?


18 posted on 07/31/2014 7:13:33 AM PDT by The Sons of Liberty (I want 0bama to make history - First to be IMPEACHED and REMOVED!)
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To: TurboZamboni

“secureserver.net” ??? If you are using something like a Yahoo/Gmail account then I think your server settings got hijacked.

I feel like I have heard of that domain before. Like others have said, you may consult your ISP (who you pay the internet bill too) if they are the ones who provided the email address to you. They will know the server settings and help you resolve it quickly.


19 posted on 07/31/2014 7:18:10 AM PDT by Marko413
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To: TurboZamboni

If they changed to IPv6, then your version ot OE may not support it. You might have to turn off IPv6 on the settings page of your network adapter.

As others have stated, verify the port settings are correct and the mail account settings are correct as well.

I had the same problem - could receive, but not send. I had to disable IPv6 in my firewall and on the network adapter properties page to fix it. Outlook 2000 is no longer supported and doesn’t support IPv6. At some point I will upgrade, I’ve just been procrastinating.


20 posted on 07/31/2014 7:18:50 AM PDT by jurroppi1 (The only thing you "pass to see what's in it" is a stool sample. h/t MrB)
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To: TurboZamboni

I’m not a tech guy but when i can only receive emails and not send, I have to delete emails or vault some to clear up space. Just an idea.


21 posted on 07/31/2014 7:19:57 AM PDT by IllumiNaughtyByNature ($1.84 - The price of a gallon of gas on Jan. 20th, 2009.)
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To: TurboZamboni

I used to get that crap all the time. A lot of the time it was my host. If you tried to login and had the wrong password just once it would lock up the account for 24 hours. Or you tried to login with 2 computers etc... Just double check your password and wait.

Good luck.


22 posted on 07/31/2014 7:34:13 AM PDT by US_MilitaryRules (The last suit you wear has no pockets!)
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To: US_MilitaryRules

Also my Outlook Express XP computer crashed last week and is now junk. I bought a Mac and a Win 7. We’ll see which lasts the longest! lol


23 posted on 07/31/2014 7:37:18 AM PDT by US_MilitaryRules (The last suit you wear has no pockets!)
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To: TurboZamboni

If it is not your pop settings it may be a nasty root virus that is in the registry somewhere. Try downloading some root kill programs like Norton Power eraser. You may have to reformat the computer.


24 posted on 07/31/2014 7:43:58 AM PDT by jetson
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To: TurboZamboni

Phew there are some red herrings on this thread.

You didn’t specify your mail provider/ISP which would be useful info.

The outgoing server, as someone said, is the SMTP server.

smtp.secureserver.net is GoDaddy’s baby
so is
smtpout.secureserver.net

According to their support info, the port number for their (outgoing) SMTP is 465, not 80 (80 is typically used for web/html traffic). SSL (secure sockets layer) must also be enabled.

This information can be viewed/changed in your account setup in your mail client.

It’s possible, but unlikely, that the settings were changed by malicious software. It’s also possible, but unlikely, that malware has changed your DNS settings and put a stealth proxy server ID in place that redirects and/or interferes with your internet traffic.

Some additional info
http://goo.gl/sGfcMU

If you can launch a command prompt, type

ping smtpout.secureserver.net [enter]

on my system that address resolves to:
173.201.192.101

You should get four replies from that IP address meaning the basic path to the server exists. If it does, then it’s a configuration problem. If no replies are received, the problem is outside your e-mail client.

Sounds daunting but it’s just a process of elimination.


25 posted on 07/31/2014 7:46:30 AM PDT by relictele (Principiis obsta & Finem respice - Resist The Beginnings & Consider The Ends)
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To: TurboZamboni

What is error number 0x800ccc19 mean? - Yahoo Answers
https://answers.yahoo.com/question/index?qid...
Apr 9, 2007 - You may have a virus related to a photo if you have an antivirus scan you´re computer and the virus may gone, the photo virus are not serious.


26 posted on 07/31/2014 8:14:12 AM PDT by B4Ranch (Name your illness, do a Google & YouTube search with "hydrogen peroxide". Do it and be surprised.)
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To: TurboZamboni
Change your outgoing port to 587 or 25

If you are using SSL it would 465.

Make sure your password is correct and also that "outgoing server requires authentication" is set to "use same settings as incoming server"

27 posted on 07/31/2014 8:18:05 AM PDT by johncatl (...governs least, governs best.)
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To: TurboZamboni

I have had that happen a few times. You just have to go in and change your settings. If you have ATT they will walk you through it.


28 posted on 07/31/2014 8:35:13 AM PDT by Georgia Girl 2 (The only purpose o f a pistol is to fight your way back to the rifle you should never have dropped.)
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To: TurboZamboni

Your settings are correct (so far as you have listed them) for GoDaddy. What is probably the problem is a corrupt email in your outbox or something has hung your antivirus scanner up where it won’t relay. Have you tried restarting, and what AV package do you have?


29 posted on 07/31/2014 9:54:54 AM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: johncatl

GoDaddy’s outbound server for SMTP is configured to not use port 25, only 80, 587 and 3535.


30 posted on 07/31/2014 9:55:55 AM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: johncatl

Er, and 465.


31 posted on 07/31/2014 9:56:32 AM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: TurboZamboni

http://www.hostknox.com/clients/knowledgebase/142/How-to-fix-the-error-0x800CCC19-in-Outlook-Express-and-Windows-Live-Mail.html


32 posted on 07/31/2014 9:58:35 AM PDT by discostu (Villains always blink their eyes.)
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To: Spktyr

paid subscription to AVG


33 posted on 07/31/2014 1:18:16 PM PDT by TurboZamboni (Those who make peaceful revolution impossible will make violent revolution inevitable.-JFK)
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To: TurboZamboni

If you have had an update recently, IE, Firefox, etc at times these might change that email pop/SMTP Happened once here when Firefox upgraded. Calling the ISP provider who was helpful in restoring the proper information. Now give and take. Good luck.


34 posted on 07/31/2014 1:40:32 PM PDT by V K Lee
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To: V K Lee

godaddy fixed me up.when renewal time comes, I may switch to their exchange server service from my dinosaur pop version.

having the same email address for the past 15 years has resulted in mucho el spamo.


35 posted on 07/31/2014 1:56:31 PM PDT by TurboZamboni (Those who make peaceful revolution impossible will make violent revolution inevitable.-JFK)
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To: TurboZamboni

AVG is known to hiccup occasionally and block incoming and outgoing email server connections. Have you tried restarting and updating AVG?


36 posted on 07/31/2014 2:38:07 PM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: Spktyr

yep. godaddy had me change a port for outbound and that worked


37 posted on 07/31/2014 3:21:09 PM PDT by TurboZamboni (Those who make peaceful revolution impossible will make violent revolution inevitable.-JFK)
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To: discostu

I’ve got a new 8.1 computer now(not my pick, but a thoughtful gift).

So how do I move all my old emails from Vista to the new 8.1?


38 posted on 02/14/2015 10:47:50 AM PST by TurboZamboni (Those who make peaceful revolution impossible will make violent revolution inevitable.-JFK)
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To: TurboZamboni

Depends on the e-mail app. Many have a personal information store (PST), if you’ve got those you can move it across. If it’s not something using a standard file then you probably need to do some sort of export and import.


39 posted on 02/14/2015 2:09:59 PM PST by discostu (The albatross begins with its vengeance A terrible curse a thirst has begun)
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