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Many people may not realize this, but the actions of some of these 9/11 family members over the last couple of years have convinced many people that these family members are nothing more than neurotic malcontents. It started back when some of them began making highly-publicized complaints that the 9/11 relief fund was reducing the amount of money that some of the families were "owed" (on the grounds that the family of a victim who had a substantial insurance policy did not need as much as the family of a victim who didn't).
The public response to these ingrates was pretty amazing -- to the point where many contributors to various relief efforts reneged on pledges and even demanded a refund on money they had already given.
The audacity of these morons is breathtaking -- as if being the family member of a 9/11 victim somehow gives them title to the land at Ground Zero, veto power over campaign ads, etc.