Posted on 07/23/2004 3:04:39 PM PDT by Willie Green
Without their tools, Sears has nothing to differentiate it from a Goodwill store.
Coming Soon--Home Depot in Watsonville. It should be interesting.
The ONLY reason why I enter a Sears store is for tools and every now and then for a sale on jeans. (usually with coupons)
Alas, manana never comes
Yeah! I can't wait, truly. Our home supply stores are seriously lacking here. Are you from Santa Cruz?
We're hounded to death in the appliance and lawn dept, but ignored elsewhere.
I just browse in the Petite Dept, which is upstairs, in the back and the size of a postage stamp. I never buy anything tho.
Someone needs to tell these people that polyester went out along time ago.
sw
LOL!
Actually I agree with you on that. They do have quality tools. But they tried and (I think) failed in the stand-alone hardware business.
That was awful news.
Land's End always made great stuff.
I wonder how long before sears makes them glue the clothes together.
Ah, Aptos here. Howdy neighbor!!
Good question. Several years ago, they took on a new CEO (Alan Lacy). He's been systematically wrecking SR&Co, starting with their legal department, which he succeeded in utterly demoralizing. Almost right away, they lost their General Counsel, followed by quite a few of their in-house talent.
The automated complaint system Lacy put in place is a nightmare. I was dumb enough to buy a Kenmore sink disposal from them last summer. On a 5-year warranty, it crapped out in 11 months. Took two weeks and initiating legal action against them to get them to service it under warranty. Never again.
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