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Ebay to increase fees, angering sellers (10% on $100 sale)
gogov.com ^ | January 14, 2004 | gogov

Posted on 01/14/2005 9:40:36 AM PST by BJungNan

Ebay to increase fees, angering sellers

Auction giant Ebay announced plans to boost the monthly fee it charges sellers by 60 percent.

For a typical item selling on Ebay for $100.00, Ebay will collect 8 percent of the first $25.00 of the sell price and 5 percent of the remaining $75.00 of the sell price, or a total of $5.75 of the $100.00 purchase price. In addition, Ebay also derives a fee of anywhere from $0.40 to $1.00 per listing depending on the selling features the buyer selects.

Should that $100.00 purchase also be paid for using Ebay's PayPal service, Ebay will the earn another $3.50 on that transaction, bringing Ebay's total commission on the sale to $10.25 of an item selling for $100.00.

Ebay announcement letter

Some eBay sellers lash out over fee increase

eBay shares slip after word of fee increase

eBay "outperform," estimates raised


TOPICS: Business/Economy; Extended News; News/Current Events
KEYWORDS: ebay; paypal
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1 posted on 01/14/2005 9:40:38 AM PST by BJungNan
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To: BJungNan

Looks like an opportunity for other auction sites to move in and take some business from E Bay!


2 posted on 01/14/2005 9:42:17 AM PST by Arkie2
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To: Arkie2
Looks like an opportunity for other auction sites to move in and take some business from E Bay!

There are others out there but sellers complain they can not get bids on their items.

3 posted on 01/14/2005 9:43:13 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: BJungNan

Well, the greedy get greedier...


4 posted on 01/14/2005 9:43:18 AM PST by sonofatpatcher2 (Texas, Love & a .45-- What more could you want, campers? };^)
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To: BJungNan

That's exactly true.
I used to love Ebay back when it started out. Now, every time I log on to the site they've changed the entire look of it. It's ridiculous, and a ripoff to boot.


5 posted on 01/14/2005 9:44:34 AM PST by RushCrush (Democrats Happen)
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To: BJungNan

They need a way to pay for all that Google Adwords space they're buying. Ebay takes about 80% of the sponsored space on most searches now, virtually pushing the little guy like me out, even though my ad has a much greater relevance to the search topic.


6 posted on 01/14/2005 9:45:18 AM PST by pgkdan
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To: BJungNan

I'm sure that's why EBay can raise rates right now but disgruntled customers have ways of moving their business elsewhere.


7 posted on 01/14/2005 9:45:22 AM PST by Arkie2
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To: BJungNan
I'm done. This did it for me.


8 posted on 01/14/2005 9:45:49 AM PST by SheLion (God bless our military members and keep them safe.)
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To: BJungNan

It's Bush's fault!


9 posted on 01/14/2005 9:45:55 AM PST by mlc9852
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To: BJungNan

Interesting, but essentially meaningless.

You could sell that same item by taking out a classified ad in your local newspaper. Minimum cost of about $10. But what do you get? Exposure to just a local audience. Put it on eBay and it's almost sure to sell, and the price will be set by the buyers, often much higher than you could have gotten locally.

eBay may lose a few sellers, but not many. There just isn't an alternative.


10 posted on 01/14/2005 9:46:21 AM PST by MineralMan (godless atheist)
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To: BJungNan

The first rule of sales (okay, second, right after "asking for the money") is to avoid Quanum Leaps. Such sales never happen. For instance, if the client is happy with $10,000 in life insurance, and you proposed $1 million (he/she might need it after all) they probably they won't buy, but if you try for three incremental sales (after showing the $1 million need) they will probably do that and more.

Ebay is guilty of a quantum leap in fees, and that never goes over well.


11 posted on 01/14/2005 9:46:47 AM PST by TWohlford
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To: Arkie2

Yahoo had an auction site ..... I wonder how poorly it's doing?


12 posted on 01/14/2005 9:48:08 AM PST by dennisw (G_D: Against Amelek for all generations.)
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Comment #13 Removed by Moderator

To: BJungNan

I quit selling on Ebay because of those fees.

In real auction galleries, they put the fees on the BUYERS, as buyer's premiums, not sellers.


14 posted on 01/14/2005 9:49:50 AM PST by Nataku X (You've heard, "Be more like Jesus." But have you ever heard, "Be more like Mohammed"?)
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To: BJungNan

Well, if'n you are into Willys Jeeps here is a better site than Ebay. Word of mouth will direct people to other less costly sites.


http://www.willystech.com/parts/board.shtml


15 posted on 01/14/2005 9:49:54 AM PST by PeterPrinciple (seeking the truth here folks.)
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To: RushCrush
I used to love Ebay back when it started out. Now, every time I log on to the site they've changed the entire look of it. It's ridiculous,

That new look - the big one that took place last summer - slowed the sight down for a few reasons. (1) They added a bunch more graphics to the page that slowed down page loading, adding icon looking things that were not icons, confusing users. (2). Sellers had a terrible time with it as many functions changed with the new look and find out where function buttons had been moved to and (3) as you point out, people that visited and were used to the old look did not want to take the time to learn the new look, they just wanted to buy something.

16 posted on 01/14/2005 9:50:41 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: dennisw

I don't use these auction sites so I don't know. I was going to sign up on EBay once but when they wanted my bank account data I decided I didn't want any part of them.


17 posted on 01/14/2005 9:51:06 AM PST by Arkie2
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To: MineralMan

The problem is that eBay can't claim to raise its fees because of inflation. Why? Let's say the average cost of an item rises 10%. Then ebay, using it's CURRENT rate fees would collect %10 more of the sales price. So this isn't an example of eBay wanting to keep up with inflation.


18 posted on 01/14/2005 9:51:14 AM PST by PJ-Comix (Join the DUmmie FUnnies PING List for the FUNNIEST Blog on the Web)
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To: PeterPrinciple

Thanks, PP.


19 posted on 01/14/2005 9:54:14 AM PST by FreedomFarmer (Ich spiele allen Tag mit Schnappi.)
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To: PeterPrinciple

I often tell my husband I don't know how classic cars got restored before eBay. The stuff you can find on eBay is amazing.


20 posted on 01/14/2005 9:55:14 AM PST by GraceCoolidge
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To: PJ-Comix

It's an example of a company doing what a company is supposed to do, maximizing profits. It's pretty much got a lock on this segment right now. If they piss off enough customers though there's room for the competition to move in. Market forces and all that.


21 posted on 01/14/2005 9:55:34 AM PST by Arkie2
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To: MineralMan
Put it on eBay and it's almost sure to sell, and the price will be set by the buyers, often much higher than you could have gotten locally.

For a used item you want to get rid of, that may be true. But if you regularly sell on ebay, the margins are not great. And ebay does not survive on the "garage sell" type sellers.

22 posted on 01/14/2005 9:55:50 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: PJ-Comix

"The problem is that eBay can't claim to raise its fees because of inflation. Why? Let's say the average cost of an item rises 10%. Then ebay, using it's CURRENT rate fees would collect %10 more of the sales price. So this isn't an example of eBay wanting to keep up with inflation.

"

Well, since nobody's required to sell anything on eBay, I guess they can charge whatever they wish. If it's too much, then they'll lose business. Capitalism 101.


23 posted on 01/14/2005 9:56:11 AM PST by MineralMan (godless atheist)
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To: BJungNan

"For a used item you want to get rid of, that may be true. But if you regularly sell on ebay, the margins are not great. And ebay does not survive on the "garage sell" type sellers."

Then eBay will have a problem if they've raised their prices too high. Market forces at work. I'm sure you're not proposing some sort of restriction on how much they can charge, right?


24 posted on 01/14/2005 9:57:31 AM PST by MineralMan (godless atheist)
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To: BJungNan

I almost quit my full-time job a few years ago to do Ebay, and I'm so glad I didn't...


25 posted on 01/14/2005 9:58:12 AM PST by RushCrush (Democrats Happen)
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To: Arkie2
I don't use these auction sites so I don't know. I was going to sign up on EBay once but when they wanted my bank account data I decided I didn't want any part of them.

You missed a lot of bargains. Much of what we use around the house was bought on ebay at less than half of what we could find it for in the stores.

I laugh when I am in line at a place like BestBuy and I see a guy buying a phone for $50 that I just picked up for $5 plus $5 shipping on ebay.

26 posted on 01/14/2005 9:58:38 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: BJungNan

"But if you regularly sell on ebay, the margins are not great. And ebay does not survive on the "garage sell" type sellers."

Funny. Try opening a brick and mortar store or running a retail sales web site. eBay's a real bargain. I've done both.


27 posted on 01/14/2005 9:58:40 AM PST by MineralMan (godless atheist)
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To: BJungNan

http://www.bidville.com
No listing fees! - small commission fees!


28 posted on 01/14/2005 9:58:55 AM PST by stlnative
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To: BJungNan

So why were you at Best Buy? Just kidding. I'm sure there are bargains there and I have friends that swear by it. I'm just not willing to give them access to my bank account. Call me old fashioned.


29 posted on 01/14/2005 10:01:11 AM PST by Arkie2
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To: MineralMan
Then eBay will have a problem if they've raised their prices too high. Market forces at work. I'm sure you're not proposing some sort of restriction on how much they can charge, right?

Those same market forces you mention also include complaining about fee increases. I'm complaining. You are not proposing some sort of restriction on how much the consumer can react to price increase, right?

30 posted on 01/14/2005 10:01:39 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: BJungNan
Ebay can do that because it's basically a monopoly - there are no other online auction sites as far as I know. But being a monopoly is OK with everyone as long as the name is not Microsoft. :-)

I've bought a few things on Ebay, but have never sold anything.

I've found that people often overpay for things - it's really unbelievable sometimes. I was in the market for a cheap 8-port network switch. There are some on Ebay, but people are bidding $10 - $15 for used switches and then paying another $12 for shipping. For $27, I can get a brand new one! It's crazy.

The other thing is the shipping costs. Clearly most sellers are overcharging on the shipping to recover the Ebay transaction costs (and make a little extra).

A silly example is a guitar auction I recently "won" on Ebay. My daughter wanted a guitar and the auction I won for the brand new guitar was $0.99! But the "shipping" was $29.99! It doesn't cost $29.99 to ship a guitar from NJ to PA. The real cost of the guitar is really ~$30, but they put the initial bid price really low, then just run up the shipping costs. I understand what's going on, but it's a little silly.

31 posted on 01/14/2005 10:02:03 AM PST by Mannaggia l'America
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To: BJungNan

The only "complaint" that counts in the market place is to take your business elsewhere. Otherwise you're just wasting your breath.


32 posted on 01/14/2005 10:03:11 AM PST by Arkie2
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To: BJungNan

If you, and some of the other eBay users that are "lashing out" at eBay, would actually read and understand the announcement, you would discover that the fee increases affect only a small percentage of the eBay sellers. And even with the fee increases, you would realize that eBay is actually a very cheap way of selling. And, for those who claim that the eBay fee structure forces them to operate on a small margin, you are selling the wrong stuff. The last 4 items I sold gave me a profit of about $400 on a $30 investment. Had those fee increases been in effect, my expenses would have been increased by $0.40.


33 posted on 01/14/2005 10:03:58 AM PST by Fresh Wind (Where does bandwidth go when it is wasted?)
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To: MineralMan
This report is not accurate. If you have an ebay store you will be hit with the 8% fee.

For the low end sellers not much of increase unless you use gallery on all your auctions.

I do suspect that they will lose a lot of ebay stores over tis though.

34 posted on 01/14/2005 10:06:14 AM PST by rocksblues (Sgt. Rafael Peralta, American Hero, Everyone should know his name.)
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To: rocksblues

tis=this


35 posted on 01/14/2005 10:07:28 AM PST by rocksblues (Sgt. Rafael Peralta, American Hero, Everyone should know his name.)
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To: Mannaggia l'America
The other thing is the shipping costs. Clearly most sellers are overcharging on the shipping to recover the Ebay transaction costs (and make a little extra).

Not all seller do. Some sellers charge less than the actual shipping to attract bidders. But, with the new fee structure, that actually works out badly becuase the sell price goes higher and it costs more. So, perhaps you will see more of what you are talking about.

36 posted on 01/14/2005 10:07:45 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: Fresh Wind
If you, and some of the other eBay users that are "lashing out" at eBay, would actually read and understand the announcement, you would discover that the fee increases affect only a small percentage of the eBay sellers.

I did not see where I was lashing out at anything.

37 posted on 01/14/2005 10:08:55 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: MineralMan

I just got back from picking up some US Army Night Vision Goggle transport cases, real heavy duty weather proof aluminum. I was in the truck yesterday driving back from Fort Polk LA with my new Ebay Power Seller book and heard on the radio about the fee increase. Oh well, I'll still figure out how to list them and see what happens.

I'm going to try a few other places too.


38 posted on 01/14/2005 10:09:39 AM PST by BigDaddyTX
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To: BJungNan

What were the old fees for a $100 item?


39 posted on 01/14/2005 10:10:02 AM PST by TruthWillWin
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To: Mannaggia l'America

Interesting points..Is fraud increasing on Ebay? I always felt that would be its undoing..


40 posted on 01/14/2005 10:11:47 AM PST by ken5050
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To: BJungNan
I wish ebay would first fix problems with browsing items, then worry about raising their fees.

When browsing for items ending soonest, successive pages often have huge gaps or overlaps in the ending times which makes it frustrating when trying to see all the items in a given category.

I've ripped their arses repeatedly over this, but it falls on deaf ears.

Their biggest problem, however, and one which will eventually hit them hard, is the scam artists working ebay.

Thieves watching big ticket items sell, then saving the photos and descriptions only later to list them (with some minor tweaking) to take the money and run is one such scam.

Another is to do the same, watching expensive stuff sell, then send the underbidders second chance offers claiming that the buyer backed out of the deal.

There are even skanks who take auction house listings (posted on the web) and then put them on ebay before/after the auction sells them to a live audience.

What burns my rear the most, however, is people ripping off items on my web page (just text so far), and then using that in an ebay description for their profit. Copyrights be damned, they don't care!

And while I'm ranting about ebay, they irritate me to no end with their feel-good mentality. I've had auctions revoked due to stuff being listed on the Endagered Species Act, even though the item was made 150 years before that act. However, you can still sell antique ivory there with no problems.

41 posted on 01/14/2005 10:11:56 AM PST by Lovely-Day-For-A-Guinness (Eenie meanie, chili beanie, the spirits are about to speak....)
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To: TruthWillWin

It basically went from 5% to 8% on listing fees and from $9 to %15 on store fees.


42 posted on 01/14/2005 10:12:47 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: Arkie2

I was thinking of selling my 1964 Cobra on E-bay. Any alternative ideas?


43 posted on 01/14/2005 10:12:49 AM PST by Cobra64 (Babes should wear Bullet Bras - www.BulletBras.net)
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To: BJungNan

You posted an "evil corporation getting greedy" article. Sorry, but I must have missed the part where you defended eBay.


44 posted on 01/14/2005 10:12:54 AM PST by Fresh Wind (Where does bandwidth go when it is wasted?)
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To: Fresh Wind
You posted an "evil corporation getting greedy" article. Sorry, but I must have missed the part where you defended eBay.

Posting an article about what others are saying is not making a declarative statement for or against. If that were the case here on FR, there would be a heck of a lot of liberals posting articles from the MSM.

Where is your critical thinking man?

And if you read my posts, I said it was the best place to get a bargain. That is hardly critical.

45 posted on 01/14/2005 10:15:15 AM PST by BJungNan (Did you call your congressmen to tell them to stop funding the ACLU? 202 224 3121)
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To: BJungNan
That $50 phone at BB is probably going for $100 on Ebay, plus shipping fees. Ebay has not been a place for bargains in a long time.


BUMP

46 posted on 01/14/2005 10:15:28 AM PST by tm22721 (In fac they)
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To: BJungNan

Huge increase. I was shocked.


47 posted on 01/14/2005 10:16:49 AM PST by The Ghost of FReepers Past (Legislatures are so outdated. If you want real political victory, take your issue to court.)
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To: BJungNan

Dear (name withheld),

We are writing to let you know that effective midnight PST, February 18, 2005 eBay.com and eBay Motors will be making changes to the fee structure.

The fee changes are as follows:

Gallery
Gallery fees will be raised from $0.25 to $0.35 per listing. We will also be increasing the size of the Gallery image on search and listings pages by 56%. This will make it easier for buyers to see details of the item before clicking into the listing.

Buy It Now
Buy It Now fees will no longer be charged at a flat rate, and will instead be determined based on the Buy It Now price. Fees will be charged as follows:

Buy It Now Price

Fee

$0.01 - 9.99

$0.05

$10 - 24.99

$0.10

$25 - 49.99

$0.20

$50+

$0.25

10-Day Duration
The fee for 10-day duration listings will be raised from $0.20 to $0.40 per listing.

eBay Stores
The fee for the Basic eBay Store subscription will be raised from $9.95 to $15.95 per month. The subscription fee for Featured and Anchor Stores will be unchanged.

eBay Store Inventory format listing insertion fees will remain unchanged. The Final Value Fee for Store Inventory items will change as follows:

Closing Price

Old Price

New Price

$0.01 - $25

5.25% of the closing value

8% of the closing price

$25.01 - $1,000

5.25% of the initial $25, plus 2.75% of the remaining closing value balance.

8% of the initial $25, plus 5% of the remaining closing value balance ($25.01 - $1000)

Over $1,000

5.25% of the initial $25, plus 2.75% of the next $25.01-$1000, plus 1.50% of the remaining closing value balance ($1,000.01 - closing value).

8% of the initial $25, plus 5% of the next $25.01 - $1000, plus 3% of the remaining closing value balance ($1,000.01 - closing value).

Store sellers will continue to be eligible to receive 50% off of the Store Inventory listing final value fees for Store Referral credit. Please click here (disabled link) for details.

Insertion and Final Value Fees
The insertion and Final Value Fees will be changing for items listed in certain Business & Industrial categories. More details about the changes for these categories are provided below. The insertion and Final Value Fees in other categories will not be changing.

Business & Industrial Listings in Certain Categories
The Reserve, insertion and Final Value Fees will be changing for select high item price capital equipment categories in Business & Industrial. Please click here (disabled link) to view the capital equipment categories affected by the pricing change.

The fee changes for these capital equipment categories are as follows:

  • Reserve fee: Lowered to $5, refundable if the item sells

  • Insertion fee: Raised to $20, regardless of starting price

  • Final Value Fee: Lowered to a 1% flat fee, with a $250 maximum charge

 

Additional listing upgrade fees will remain the same as for eBay.com. Pricing for all other Business & Industrial listings outside the specified capital equipment categories will remain the same as for eBay.com.

eBay will also introduce Buyer Protection covering up to $20,000 per item in these capital equipment categories this spring. eBay will offer this Buyer Protection at no cost to the buyer or seller.

The following fee changes will apply to vehicle listings on eBay Motors.

Fee Changes for eBay Motors Vehicles Listings

Reserve
Reserve will be charged a $5 flat fee for all eBay Motors vehicles categories except Pocket Bikes. This fee will still be refundable if your item sells.

10-Day Listings
The fee for 10-day listings will be changed to $8 for all eBay Motors vehicles categories except Pocket Bikes.

Pocket Bikes Category
The insertion fee and Transaction Services Fee will be lowered from $30 to $3 each.
The following fees will remain the same: Reserve ($2 flat fee, refundable if item sells), Gallery (free), Listing Designer ($5) and Highlight ($5). Motors HomePage Featured fee will be lowered to $24.95 and Vehicle Picture Pack fee will be lowered to $1.50. All other fees will be lowered to become the same as those for eBay Motors Parts & Accessories categories.

For more information about these fee changes, please see our Frequently Asked Questions. (disabled link) 

Some international eBay sites have also changed their fee structures. To learn more, please check Announcements for the eBay site of interest.

We understand that fees directly impact our members, and take care to ensure that any decisions to change fees are made only after careful consideration of this impact. These changes will help us continue to sustain and develop a thriving global marketplace, while balancing the needs of our buyers and sellers around the world.

Regards,

eBay


48 posted on 01/14/2005 10:17:43 AM PST by stlnative
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To: BJungNan

That's just really obscene.

I never sell on Ebay, but it's obvious that this is Ebay taking advantage of their monopoly.


49 posted on 01/14/2005 10:18:53 AM PST by Tempest (Click on my name for a long list of press contacts)
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To: brigette

bttt for later read.


50 posted on 01/14/2005 10:19:08 AM PST by nmh (Intelligent people recognize Intelligent Design (God).)
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